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4.4 from 44 reviews
5 stars
37
4 stars
0
3 stars
0
2 stars
1
1 stars
6
Overall Review of VEW for Independence - Redland
common17 reviews mention this
Attentive staff and responsiveness
Residents describe staff as friendly, professional, and responsive.
Many reviews mention a staff that’s welcoming at the front desk, polite, and helpful with day-to-day needs like phone calls and requests. Several residents also describe the team as responsive when they contact the office and attentive during appointments. A smaller set of reviews goes the other way, saying staff can be cold or slow with refills, referrals, and phone coverage.
common14 reviews mention this
Doctors who listen and explain
Residents consistently praise the doctor for listening and explaining care.
Across multiple reviews, residents say the doctor takes time to answer questions, go over test findings, and explain what’s going on in plain terms. Several people also highlight being heard—describing the doctor as patient, thorough, and willing to clarify concerns before making a plan. A few lower-rating reviews describe the opposite experience, including feeling dismissed or given advice in a way that didn’t feel attentive.
caveat5 reviews mention this
Appointment availability varies
Appointment timing can be a mixed experience for families.
Some residents report quick access, including same-day or next-day appointments, plus video or phone visits during earlier parts of the pandemic. Others describe getting stuck waiting weeks for an appointment. A separate low-rating review also mentions difficulty reaching the doctor when the office was out, leading to advice to seek care elsewhere.
caveat4 reviews mention this
Mixed experiences with bedside manner
Some reviews raise concerns about tone and dismissiveness.
While many residents describe caring, professional visits, a few reviews focus on negative bedside interactions. These complaints include feeling turned away for mental-health related concerns, describing advice as apathetic during a COVID-related call, and saying the office lacked compassion. Additional criticism mentions rushed appointments and friction with prescription refills and referrals.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Ontario International (24 miles away)
Nearby Places of Interest
This area of Redlands, California offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several medical facilities in close proximity, including physicians, pharmacies, and hospitals such as Mountain Vista Optical, Beaver Medical Group, and Loma Linda Ambulatory Care Center. In addition, there are plenty of dining options ranging from fast food chains like McDonald's and Taco Bell to cafes such as Starbucks and The Coffee Bean and Tea Leaf. Residents can also enjoy entertainment at theaters like Studio Movie Grill or explore the outdoors at parks like Brookside Park. Places of worship such as Trinity Church and Packinghouse Church provide spiritual support, while transportation options like the San Bernardino Transit Center offer easy access to other parts of the city. Overall, this area is a convenient and well-equipped choice for senior living in Redlands.
Physicians
Mountain Vista Optical (0.2 miles)
Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (0.3 miles)
Beaver Medical Group (0.5 miles)
Jamron Neil D MD (0.5 miles)
Clonch, Thomas J DDS: Thomas J Clonch, DDS (0.7 miles)
In Your Best Interest Medical Clinic (1.4 miles)
West Dermatology Redlands (2 miles)
Restaurants
McDonald's (0.3 miles)
Aroi Mak Mak (0.3 miles)
Eating Room (0.3 miles)
September’s Taproom & Eatery (0.3 miles)
Taco Bell (1.4 miles)
Chick-Fil-A (1.7 miles)
Mr. Taco (1.8 miles)
Cafes
Starbucks (0.3 miles)
The Coffee Bean and Tea Leaf (0.3 miles)
Starbucks (0.3 miles)
Panera Bread (0.7 miles)
Starbucks (1.6 miles)
Stell Coffee & Tea Company (1.9 miles)
Starbucks (2 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Lopez, Kristina - Beaver Medical Group (0.5 miles)
Walgreens (0.8 miles)
CVS Pharmacy (1.6 miles)
ABC Pharmacy (1.8 miles)
Ascend Pharmaceuticals (2.2 miles)
CVS Pharmacy (2.4 miles)
Theaters
Studio Movie Grill (0.4 miles)
Mountain Grove 16 (1.9 miles)
Places of Worship
The Labyrinth At Memorial Chapel. University Of Redlands (0.8 miles)
The River Christian Reformed Church (1.1 miles)
Trinity Church (2 miles)
Packinghouse Church (2.3 miles)
Crosswalk Church (3.6 miles)
National Association of Seventh Day Adventist Dentists (5 miles)
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
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Ontario International (24 miles away)
Excellent access to nearby amenities (dining, healthcare, parks, worship, theaters, and hospitals).
Compassionate Conversations: How to Comfort Someone Who Is Grieving
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention