Pebblebrook Apartments

Pros

• The manager is a really nice person, always polite and friendly.
• The neighborhood is pretty decent.
• The place is very quiet.
• The neighbors are all really nice.
• Edgar the manager is on top of everything and will work with you no matter the issue.
• The manager was nice as well.
• The pool was very clean.

Cons

• They report that maintenance requests are forgotten because the manager isn't always around.
• They describe a "ghost management" situation where nothing ever gets fixed across multiple apartments.
• They allege repairs are not completed despite repeated requests via calls, emails, and in-person visits.
• They warn that the pool is frequently green and poorly maintained.
• They claim dishonest practices such as keeping deposits and charging for carpet cleaning.
• They describe a possible housing scam, including denial of a well-qualified applicant and pressure to run credit checks with fees.

Review

Overall, the complex seems to elicit mixed feelings. For many residents, there is a strong sense of value wrapped in a stylish, modern package. The property's clean lines and contemporary feel catch the eye from the moment you pull up: studio lighting that adds a sleek vibe, inviting balconies, and spacious patios that invite outdoor living. The walk-in closets are repeatedly highlighted as a real bonus, contributing to a sense of comfort and practicality that helps make a year-long stay feel easy and enjoyable. In that respect, the place can feel like a solid, affordable option with a lot of the conveniences people want in a contemporary rental.

Yet behind the aesthetic appeal there are persistent notes about management and maintenance that tend to color overall satisfaction. Several reviewers point out that the manager is a nice person - polite, friendly, even accommodating at times - but that personal warmth doesn't always translate into timely action. The recurring thread is that the manager isn't always around and sometimes forgets to pass on maintenance requests. In practice, this leads many residents to recommend going directly to the maintenance team if something needs fixing, because the communication loop through the manager can be unreliable. It's a pattern that can leave residents feeling overlooked when issues arise.

Other comments focus on the practicalities of daily living and the structural quirks of the building. A note about climate control stands out: there is a mini split in the living room, and some residents suggest adding an AC unit for the bedroom to stay comfortable through the hotter months. The neighborhood itself is described as decent, with the caveat that dog owners should be mindful around other dogs in the complex. Not every dog in the community is well trained, and some encounters can be tense, which is an important factor for pet lovers to consider depending on their dog's temperament and socialization.

Location and atmosphere, however, do not erase the more troubling fractures in the reviews. There is a recurring accusation of "ghost management" - a sense that nothing ever gets fixed across multiple apartments, not just one. Several voices strongly discourage anyone from moving in, feeling that the management's inaction makes the property unworthy of consideration. The complaints aren't isolated to one unit; they span multiple residences, which amplifies the concern that systemic issues may be at play rather than an occasional oversight.

Within that broader management conversation, there are contrasting reports about the current state of the team. Some reviews describe apartments as having new management, with a sense of urgency in repairs fading into delays or unfulfilled promises. A green pool adds to the frustration for some residents, and there are mentions of ongoing patio expansions happening without the backing support to fix associated issues. In contrast, other reviewers paint a more favorable picture: Edgar, a named manager in one account, is described as on top of issues and willing to work with tenants, illustrating that impressions can be highly individualized and tied to who is handling a given situation at any moment.

The topic of trust and integrity then becomes a focal point. A number of reviews veer into serious accusations, painting a stark picture of dishonest or unethical behavior by owners and managers. One account speaks of being ripped off years ago, while another charges that the owner and manager engaged in illegal practices and withheld deposits, charging for items like carpet cleaning that weren't necessary or justified. A particularly alarming post describes a "housing scam" scenario in which the couple's credit checks were mishandled and a denial seemed to hinge on dubious reasons, with assertions that the listing was used to collect fees without the intent to rent. These are strong claims, and they shape a perception of risk that potential renters might weigh against the more neutral or positive anecdotes.

There are also more granular negative experiences that stand out. A reviewer recounts a manager "kinda crazy" who charged for cleaning tasks that didn't exist, and who allegedly allowed unauthorized individuals into the unit, with significant overcharges for cleaning and miscues around notice and forwarding addresses. The sense of potential theft and mismanagement emerges here as a warning to future tenants: even if the unit is comfortable and reasonably priced, the financial and administrative aspects can overshadow the living experience if ownership and management fail to maintain proper procedures. The tone is emphatic: do not rent here if these patterns reflect your risk tolerance.

On the flip side, there are long-ago tenants who describe more favorable personal experiences. One former resident emphasizes affordability by comparison to nearby properties and highlights practical perks - the complex pays for water, trash, and sewage; the pool is clean and rarely crowded; families populate the community, keeping the environment quiet and neighborly. The same account notes that the apartments are older on the outside but well-kept inside, and that maintenance requests were handled promptly when the manager was present. The proximity to stores, downtown, and schools, including the university, adds to the appeal for students or budget-conscious renters looking for convenience and modest rents.

Taken together, the body of reviews paints a picture of a property with undeniable aesthetic appeal and competitive value competing with a management track record that is inconsistent at best and alarming at worst. For some residents, the positives - modern design, ample storage, a pleasant neighborhood, and responsive personal interactions - offer a compelling living experience. For others, the same property represents a cautionary tale about trust, maintenance reliability, and the possibility of finances and access being mishandled. Anyone considering moving in would do well to weigh these perspectives, seek up-to-date feedback on current management practices, verify maintenance responsiveness, and consider how important stability and predictability are to their own renting priorities.

This part of Redlands, California is a bustling and convenient neighborhood with a variety of amenities nearby. There are several cafes such as The Coffee Bean and Tea Leaf and Starbucks within walking distance, providing easy options for morning coffee outings. In terms of dining, there are popular fast-food chains like McDonald's and Taco Bell, as well as local eateries like Aroi Mak Mak and September’s Taproom & Eatery in close proximity. For medical care, there are reputable physicians at facilities like Beaver Medical Group and West Dermatology Redlands, while pharmacies like Walgreens and CVS provide easy access to medication. Additionally, there are places of worship like Trinity Church and Crosswalk Church for spiritual support, theaters for entertainment like Studio Movie Grill, parks for outdoor leisure such as Brookside Park, and hospitals like Loma Linda Ambulatory Care Center nearby for healthcare needs. This neighborhood offers a vibrant community with essential services readily available for seniors looking to reside in the area.

Cafes

• The Coffee Bean and Tea Leaf (0.5 miles)
• Starbucks (0.5 miles)
• Starbucks (0.5 miles)
• Panera Bread (0.8 miles)
• Starbucks (1.7 miles)
• Starbucks (2.1 miles)
• Stell Coffee & Tea Company (2.2 miles)

Restaurants

• McDonald's (0.5 miles)
• Aroi Mak Mak (0.5 miles)
• September’s Taproom & Eatery (0.5 miles)
• Eating Room (0.6 miles)
• Taco Bell (1.5 miles)
• Chick-Fil-A (1.8 miles)
• Miguel's Jr (2 miles)

Physicians

• Mountain Vista Optical (0.5 miles)
• Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (0.5 miles)
• Beaver Medical Group (0.8 miles)
• Jamron Neil D MD (0.8 miles)
• Clonch, Thomas J DDS: Thomas J Clonch, DDS (1 miles)
• In Your Best Interest Medical Clinic (1.7 miles)
• West Dermatology Redlands (2 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Lopez, Kristina - Beaver Medical Group (0.8 miles)
• ABC Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Ascend Pharmaceuticals (2.4 miles)

Places of Worship

• The Labyrinth At Memorial Chapel. University Of Redlands (0.6 miles)
• The River Christian Reformed Church (1.2 miles)
• Trinity Church (2.1 miles)
• Packinghouse Church (2.4 miles)
• Crosswalk Church (3.8 miles)
• National Association of Seventh Day Adventist Dentists (5.2 miles)

Theaters

• Studio Movie Grill (0.7 miles)
• Mountain Grove 16 (2 miles)

Parks

• Brookside Park (2.3 miles)
• Leonard Bailey Park (3.5 miles)

Hospitals

• Loma Linda Ambulatory Care Center (3.5 miles)
• Mountain View Surgery Center (3.6 miles)
• Jerry L Pettis Memorial (4.4 miles)