911 Hartzell Avenue, Redlands, CA 92374
For more information about senior living options: (844) 490-3973
The staff are friendly and attentive to patients. Caroline and Danica provided exceptional, kind care to the mom-in-law. The mom-in-law recovered. Caroline is approachable and met the family's needs. The residential care facility in Beaumont is recommended. The staff are caring and friendly; the owner is kind and understanding.
The reviewer would not recommend the facility for anyone who loves their family. The pictures do not realistically depict the facility's appearance. The environment is cold and unfriendly, and the staff do not show empathy or care for the patients. The staff can be unfriendly and rude. The workers' attitude suggested they did not want to be there. Window screens were torn near the family member's bed, and there were spider webs inside the window that were reported as needing attention. A floor lamp was tied with a ribbon to the bed leg of the roommate, risking a fall on the resident. There was little effort in meals served, and meals were high in starch. The family member was admitted to the hospital due to infected open sores that were leaking pus. The reviewer would give zero stars if possible. It was described as straight out of a Netflix documentary, and the reviewer advised not to send family there. There were allegations that the facility was stealing residents' income and taking advantage of them, keeping them away from family. An APS report for financial abuse was filed after the family became involved; a report for unethical practices was anticipated. After the family moved the resident out, the owner began harassment with the resident's sister, showing a lack of concern for patient care and a focus on money. The owner allegedly tried to bribe the hospice agency assisting the family to steer other clients back to the facility. Someone even called pretending to be the brother, although the resident had only sisters. The practices were described as very shady, using threats, slander, and unethical practices for patient care.A wide range of voices surrounds this Beaumont residential care facility, offering a portrait that is at once warm and alarming, hopeful and troubling. Taken together, the comments depict a place where some families found genuine comfort and compassionate attention, while others encountered a starkly different reality that left them unsettled and deeply dissatisfied. The threads of experience weave through praise of personal warmth and care alongside accusations of neglect, financial impropriety, and even harassment. The result is a narrative that reads like a cautionary tale as much as a testament to care.
On the positive side, several reviewers describe the environment in terms of "a place like home," where staff are friendly and attentive toward patients. One commenter specifically highlighted Caroline, the owner, and Danica for their dedication to a beloved mother-in-law, noting exceptional care that helped her recover. This account emphasizes approachable leadership and a facility culture that seemingly meets the family's needs, with a clear sense that the care team made the patient feel seen and valued. A different positive note praises the place as professional, caring, and clean, with residents described as well-kept and the staff as friendly. In these voices, the owner is depicted as kind and understanding, reinforcing the impression that a nurturing, patient-centered atmosphere can exist within this setting.
Yet the same facility is portrayed through a markedly different lens by other reviewers. A detailed critique paints a cold, unfriendly environment where empathy and attentiveness are in short supply. According to this account, the staff frequently appeared disinterested or unfriendly, and the tone during visits suggested that caring about the patients was not a priority for some workers. Specific concerns are raised about physical conditions around a resident - torn window screens, spider webs inside a window, and a floor lamp tied with ribbon to a bed leg in a way that could put a roommate at risk. The reviewer notes disappointingly low-quality meals, heavy reliance on starch, and a sense that the overall atmosphere did not resemble a home-like, comforting space. The most painful detail is the progression to a hospital due to infected open sores, after which the family moved the patient to another facility, reporting that the resident now looks happier and better cared for elsewhere. This perspective emphasizes perceived neglect and safety concerns that significantly affected the patient's well-being and the family's trust.
Another reviewer goes further, articulating allegations that shade the facility's reputation in dramatic terms. This account argues that financial exploitation occurred, describing an instance of "stealing a residence income" and keeping the patient away from family. The reviewer claims that an Adult Protective Services (APS) report was filed for financial abuse, with a second report anticipated for unethical practices. The narrative then describes harassment by the owner once the family became involved, framing the facility as prioritizing money over patient care. It also recounts an astonishing allegation - that the owner attempted to bribe a Hospice agency to steer other clients back to the facility, including an impersonation attempt, where someone claimed to be a relative when the resident only had sisters. The language used is strong - referencing sleazy, shady practices, threats, and slander - and serves as a stark warning to prospective families to be vigilant about the facility's operations and integrity. The reviewer closes with a clear admonition to "Please be aware," underscoring the perceived risk and the seriousness of the claims.
Interwoven with these sharply negative accusations is a note that acknowledges the complexity of the experience: for some families, steps taken to address concerns and the presence of caring staff can still create moments of relief and trust. The juxtaposition of care and conflict highlights a facility that, for some residents, feels like a safe haven, while for others, it has become a source of stress and fear. The same walls that house compassionate caregivers can, in other hands, become the setting for frustration and distrust if the care delivered falls short of expectations or if organizational practices raise red flags for families.
Taken together, the reviews suggest several practical takeaways for anyone considering this Beaumont residential care option. First, personal experience varies dramatically from one family to another, as well as from one staff member or manager to the next. Second, direct observation and conversations with multiple staff members - especially those closest to patient care - are crucial to forming a grounded view of daily operations, safety standards, and the tone of the environment. Third, families should be proactive about documenting concerns, asking for written explanations when conditions or policies raise questions, and seeking independent assessments if there are signs of neglect or potential financial exploitation. And finally, if a loved one's well-being is at stake, it may be prudent to explore alternatives promptly when serious red flags appear, while still engaging with the facility about any opportunities to improve the care experience.
In sum, the facility appears to house a dual reality: moments of genuine warmth and commendable attentiveness reported by some families, and troubling accusations of neglect, unsafe conditions, and financial or ethical misconduct raised by others. This duality invites careful scrutiny and due diligence. For families navigating a decision about placement, these accounts underscore the importance of a thorough tour, candid conversations with staff, inspection of living conditions, verification of licensing and safety standards, and consideration of how well a care team communicates and collaborates with families. The overall message is clear: care quality and ethical practices matter deeply, and the path to finding the right fit hinges on careful, evidence-based evaluation - no matter how appealing a glossy brochure or a single glowing story may seem.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atienza Residential Care is a premier assisted living community located in Redlands, CA. Our community offers a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.
Our spacious and welcoming dining room provides a beautiful setting for residents to enjoy delicious meals prepared by our skilled culinary team. The entire community is fully furnished, creating a warm and inviting atmosphere for our residents to feel at home. Our garden and outdoor spaces offer opportunities for relaxation, fresh air, and socialization with fellow residents.
We understand the importance of maintaining a clean and organized living environment, which is why we provide regular housekeeping services for all of our residents. Additionally, our move-in coordination services help ease the transition into our community and ensure that all necessary arrangements are taken care of.
To keep our residents connected with their loved ones and the world outside, we offer Wi-Fi/high-speed internet access throughout the community. Residents also have access to telephone services should they need to make calls.
Our dedicated caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For those with diabetes or special dietary restrictions, we offer specialized diet options to promote optimal health.
Transportation can often be a challenge for seniors, which is why we arrange transportation services for medical appointments. Whether it's visits to nearby doctors or hospitals, our residents can rely on us to get them there safely and comfortably.
In terms of nearby conveniences, Atienza Residential Care is situated in close proximity to various amenities. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby - providing ample opportunities for recreation, socializing, dining out, religious activities, cultural experiences, and medical care.
Overall, Atienza Residential Care aims to provide a supportive and enriching environment where seniors can thrive. Our commitment to exceptional care, tailored amenities, and convenient access to nearby resources sets us apart as a trusted assisted living community in Redlands, CA.
This part of Redlands, California, is a vibrant and convenient area with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Places of worship provide opportunities for spiritual fulfillment, while cafes offer cozy spots to relax and socialize. The area also boasts a diverse selection of restaurants, ensuring that residents have plenty of dining options to choose from. In terms of healthcare, there are reputable physicians and medical facilities in the vicinity. Additionally, theaters and parks provide entertainment and recreational activities for seniors looking to stay active and engaged. Overall, this neighborhood offers a mix of convenience, comfort, and community that may appeal to those considering senior living in the area.
Atienza Residential Care is located at 911 Hartzell Avenue, Redlands, CA 92374 in San Bernardino County, California
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