Information last verified:
911 Hartzell Avenue, Redlands, CA 92374
For more information about senior living options: (844) 490-3973
The staff are friendly and attentive to the patients. Caroline and Danica provided exceptional care to the reviewer’s mom-in-law; they are very nice and caring. The mom-in-law was able to recover. The owner is approachable and meets the residents’ needs. The residential care in Beaumont is recommended. The place feels like home and the staff are caring and friendly.
The place is cold and unfriendly, with little empathy from the staff. The staff are unfriendly and rude, with attitudes that suggest they do not want to be there. Windows were in disrepair—torn screens and spider webs inside. A floor lamp tied to a bed leg risked falling on a resident. Meals were served with little effort and were high in starch. A family member was hospitalized due to infected open sores. The reviewer would give zero stars and would not recommend the place. The facility was accused of stealing residents' income and keeping them away from family. The owner harassed the resident's sister, prioritizing money over care. The owner attempted to bribe a hospice agency to direct clients back to the facility. The facility engaged in shady practices, including threats, slander, and unethical care.Atienza Residential Care in Redlands is best suited for families seeking a small, home-like setting where care feels personal and days are guided by direct relationships with the owner and nearby staff. The strongest endorsements come from families who describe a warm, attentive team and a facility that feels like a close-knit community rather than a clinical institution. Caroline and Danica are repeatedly highlighted for hands-on support, and the owner’s accessibility is noted as a practical advantage when navigating transitions. The vibe works especially well for seniors who respond to steady routines, one-on-one attention, and a setting where staff appear readily available. It’s a fit when personal rapport matters as much as formal care plans, and when proximity to Beaumont isn’t a barrier.
However, potential residents should consider serious caveats. Two reviews present credible caution flags, including concerns about financial practices, harassment, and a pattern of behavior that unsettles families once involvement deepens. Allegations of financial exploitation and unethical conduct appear prominently, signaling a risk that goes beyond everyday caregiving snags. At the same time, observers note tangible maintenance and safety issues, the kind of details that can derail trust in daily operations if left unaddressed. These signals underscore the importance of a thorough, firsthand examination of governance, billing transparency, and the facility’s commitment to resident welfare before committing.
On the upside, the community clearly shines in daily caregiving when staff demonstrate courtesy and attentiveness. Positive testimonials emphasize caregivers who know residents by name and respond with practical warmth, along with an owner who is perceived as invested and reachable. For families prioritizing personal touch and visible compassion, these strengths can translate into meaningful improvements in comfort and recovery. When those relational benefits are in play, they can offset minor irritants and create a dependable baseline of warmth. Yet the most serious cons, claims of financial exploitation, harassment, and potential neglect in medical events, rarely fade with time, and they demand careful scrutiny before placing a loved one here.
Day-to-day signals come through as a mixed picture. Proponents describe a clean, residential vibe, professional care, and meals that feel tailored to resident preferences. Critics counter with a colder, less inviting atmosphere and concrete maintenance gaps, window screens showing wear, spider webs in interiors, and a floor lamp secured to a bed leg. A troubling medical incident involving an infection and hospitalization is cited as a potentially decisive indicator of care gaps for some reviewers. Taken together, the facility’s strengths reside in personal connection and home-like ambiance, while the vulnerabilities center on governance, upkeep, and timely medical responsiveness.
Practical guidance for families considering this option is to insist on rigorous due diligence. Schedule unannounced visits, speak with multiple residents and families about their experiences, and pull licensing, inspection, and complaint histories. Demand transparent billing practices, a written, detailed care plan, and clear escalation channels for concerns. Request opportunities to observe daily routines, meals, and safety checks, and verify the owner’s day-to-day involvement to gauge consistency and accountability. If high medical needs or infection control are central concerns, or if peace of mind hinges on unwavering ethical standards, it is prudent to compare other communities with stronger safety records and clearer governance mechanisms.
Overall, Atienza Residential Care presents a compelling option for families prioritizing personal connection, accessible leadership, and a warm, home-like environment. When those elements align with a resident’s preferences and a family’s tolerance for governance transparency, the positives can yield genuine comfort and steady care. Yet the decision cannot overlook the serious caution signals raised by some reviewers, notably financial ethics and safety concerns. For risk-averse families or those with heightened medical needs, exploring alternatives with proven transparency, consistent staffing, and robust safety practices is a prudent course. Concrete, up-to-date conversations and verifiable records should drive the final choice, ensuring daily living and long-term peace of mind are aligned with expectations.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atienza Residential Care is a premier assisted living community located in Redlands, CA. Our community offers a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.
Our spacious and welcoming dining room provides a beautiful setting for residents to enjoy delicious meals prepared by our skilled culinary team. The entire community is fully furnished, creating a warm and inviting atmosphere for our residents to feel at home. Our garden and outdoor spaces offer opportunities for relaxation, fresh air, and socialization with fellow residents.
We understand the importance of maintaining a clean and organized living environment, which is why we provide regular housekeeping services for all of our residents. Additionally, our move-in coordination services help ease the transition into our community and ensure that all necessary arrangements are taken care of.
To keep our residents connected with their loved ones and the world outside, we offer Wi-Fi/high-speed internet access throughout the community. Residents also have access to telephone services should they need to make calls.
Our dedicated caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For those with diabetes or special dietary restrictions, we offer specialized diet options to promote optimal health.
Transportation can often be a challenge for seniors, which is why we arrange transportation services for medical appointments. Whether it's visits to nearby doctors or hospitals, our residents can rely on us to get them there safely and comfortably.
In terms of nearby conveniences, Atienza Residential Care is situated in close proximity to various amenities. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby - providing ample opportunities for recreation, socializing, dining out, religious activities, cultural experiences, and medical care.
Overall, Atienza Residential Care aims to provide a supportive and enriching environment where seniors can thrive. Our commitment to exceptional care, tailored amenities, and convenient access to nearby resources sets us apart as a trusted assisted living community in Redlands, CA.
This part of Redlands, California, is a vibrant and convenient area with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Places of worship provide opportunities for spiritual fulfillment, while cafes offer cozy spots to relax and socialize. The area also boasts a diverse selection of restaurants, ensuring that residents have plenty of dining options to choose from. In terms of healthcare, there are reputable physicians and medical facilities in the vicinity. Additionally, theaters and parks provide entertainment and recreational activities for seniors looking to stay active and engaged. Overall, this neighborhood offers a mix of convenience, comfort, and community that may appeal to those considering senior living in the area.
Atienza Residential Care is located at 911 Hartzell Avenue, Redlands, CA 92374 in San Bernardino County, California
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