Belmont Village Senior Living Rancho Palos Verdes

Pros

• Belmont Village is a very clean and well-maintained facility with plenty of accessible sitting areas.
• The staff at Belmont Village is courteous, friendly, and always ready to help residents with any assistance they need.
• Residents appreciate the high-quality food and accommodating waitstaff in the dining area.
• The facility offers a welcoming atmosphere where staff greet residents by name and recognize their pets, enhancing the sense of community.
• Families have noted that the activities offered at Belmont Village provide great opportunities for social interaction among residents.
• Many reviews highlight the positive experience of transitioning into Belmont Village, with staff being supportive and understanding during this emotional process.
• The layout of Belmont Village provides easy access to common areas, promoting social engagement among residents.
• Residents enjoy comfortable living spaces equipped with necessary amenities like kitchenettes and laundry services, contributing to their overall satisfaction.

Cons

• The staff turnover was noticeable, and skilled nurses seemed to be understaffed.
• There were reports of long wait times for assistance, with one family member stuck waiting for help for up to 60 minutes.
• The facility experienced issues with cleanliness, such as ants in the dining room that went unaddressed for a week.
• Residents reported inadequate personal care, requiring them to hire outside companions for necessary assistance.
• A family member experienced an eviction without proper notice while hospitalized.
• Despite promises made by the sales team during tours, the reality of care provided fell short of expectations.
• The quality of food was described as very poor, and service in the dining room was lacking.
• Several reviews indicated a lack of kindness and engagement from staff towards residents' needs and well-being.

Review

Belmont Village Rancho Palos Verdes has garnered a wide array of feedback from families who have experienced their services, reflecting a spectrum of satisfaction and disappointment. Many families commend the facility for its cleanliness, maintenance, and aesthetic appeal. Upon entering, residents are met with coastal-themed decor that contributes to a warm atmosphere. The common areas, designed in a U-shape around residential units, foster community interaction while allowing personal space. Residents can enjoy features such as spacious apartments equipped with kitchenettes, laundry services, a swimming pool, and well-kept outdoor areas perfect for leisure.

However, despite the positive impressions regarding the physical environment and overall ambiance of Belmont Village, numerous reviews point out significant issues concerning staffing. A recurring theme in the feedback is the high turnover rate among caregivers and nursing staff. Families noted instances where caregivers left mid-shift or were re-assigned when their expertise was needed most. This has led to situations where request call buttons went unanswered for excessively long periods—sometimes up to 60 minutes—leaving residents without assistance during critical times. These delays raise concerns about the stability of care provided to individuals who often require immediate attention due to various health risks.

The emotional experience of transitioning loved ones into care facilities like Belmont Village is underscored by several reviews echoing similar sentiments; families often grapple with feelings of confusion and anxiety during this process. One review highlighted how initially hesitant family members ultimately found comfort in Belmont after visiting ahead of time; however, other families expressed that they were not as prepared emotionally for such a shift in lifestyle. For instance, one family preferred at-home care over assisted living due to their family's unique dynamics but found themselves contending with foundational issues upon placement.

Moreover, many reviewers emphasized that while staff were generally friendly and accommodating upon initial interactions—making promises during tours—the realities faced post-admission often fell short of expectations set during those early impressions. Although some appreciated the quality dining options available at Belmont Village—with meals served by courteous waitstaff—others reported serious grievances regarding food safety and service efficiency. Stray ants in dining areas lingered for extended durations before resolution efforts began — raising questions about management's responsiveness to maintenance needs.

Families also voiced concerns regarding personalized care quality once their loved ones became residents at Belmont Village. Instances recounted included neglect related to basic hygiene — such as unclean hearing aids or inadequate nail clipping — which contributed to an overall sense that staff did not always engage in proactive care routines or address specific resident needs adequately. One poignant account conveyed how heavy emotional burdens lingered after losing a loved one without even receiving acknowledgment from the facility’s administration—a stark contrast against the backdrop of heartfelt dedication expected when caring for seniors.

Ultimately, while some families found value at Belmont Village Rancho Palos Verdes citing familiarity from engaging staff members who remembered names — even recognizing family pets — others felt compelled to transfer their loved ones elsewhere as chronic understaffing coupled with lapses in attentive service undermined overall confidence levels in caregiving capabilities there. Prospective clients should carefully weigh these insights against their unique circumstances before deciding on this facility; it may excel for certain individuals but could pose challenges for others needing more specialized or consistent support moving forward into eldercare scenarios.

The Rancho Palos Verdes area offers a diverse range of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, such as Peninsula Community Church and St Catherine Laboure Church, residents can find spiritual support and community engagement. In terms of healthcare, there are several pharmacies in close proximity, along with reputable physicians like Paulson Theresa A Palos Verdes Dermatology for medical needs. The area also boasts a variety of parks for outdoor recreation and relaxation, including De Portola Park and Noble Park. Additionally, there are plenty of dining options to explore, from casual spots like In-N-Out Burger to more upscale choices like Lazy Dog Restaurant & Bar. Transportation is convenient with access to Metro stations and the Port Of Long Beach for travel needs. Overall, Rancho Palos Verdes offers a well-rounded environment for seniors seeking a vibrant and supportive community to call home.

Places of Worship

• Peninsula Community Church (0.1 miles)
• St Catherine Laboure Church (7.8 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)
• Rite Aid (4.1 miles)

Physicians

• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (0.5 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (4.9 miles)
• Lighthouse Pediatrics (5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (6.3 miles)
• UCLA Health Manhattan Beach Pediatrics (8.2 miles)

Parks

• De Portola Park (2.5 miles)
• Sur La Brea Park (4.6 miles)
• Charles H. Wilson Park (5 miles)
• Sunnyglen Park (5.6 miles)
• Noble Park (6.7 miles)
• Polliwog Park (8.2 miles)
• Shoreline Aquatic Park (10.5 miles)

Cafes

• Sidecar Doughnuts & Coffee (3 miles)
• Starbucks (6.6 miles)
• Lees Sandwiches - Gard (8.4 miles)
• Corner Bakery Cafe (9.1 miles)
• Donut King 2 (9.5 miles)
• Starbucks (10.7 miles)

Theaters

• AMC Rolling Hills 2 (3.2 miles)
• AMC Del Amo 18 (4.8 miles)
• AMC DINE-IN South Bay Galleria 16 (7.2 miles)

Restaurants

• In-N-Out Burger (3.6 miles)
• King's Hawaiian Bakery (4.4 miles)
• Lazy Dog Restaurant & Bar (4.8 miles)
• McDonald's (4.8 miles)
• Redondo Beach Pier (4.9 miles)
• Jus' Poke (5.6 miles)
• In-N-Out Burger (5.7 miles)

Transportation

• Metro - Willow Street Station (11 miles)
• Port Of Long Beach (11.1 miles)
• Aviation/LAX Metro Station (11.1 miles)
• Metro Rail - Hawthorne/Lennox (11.5 miles)
• LAX-it (12.1 miles)
• American Airlines Admirals Club (12.1 miles)
• Terminal 8 (12.1 miles)