Wine Country Assisted Living

5 Shasta Lake Drive, Rancho Mirage, CA 92270

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
70
4 stars
17
3 stars
4
2 stars
4
1 stars
5

Assisted Living

Overall Review of Wine Country Assisted Living

Pros

  • pro The staff were attentive, available and friendly.
  • pro The building was clean and well organized, and guest patients appeared cared for and content.
  • pro The facility is highly regarded, with friendly staff and many activities that involve guests, helping morale.
  • pro The facility is lovely and the staff are caring, and it is highly recommended.
  • pro Lauren and McKenzie were kind and welcoming, and the facility was very clean.
  • pro Employees are polite and pleasant, and the facility is very clean.
  • pro Bayshire staff took great care of residents; the facility is clean, and residents enjoy good food and quiet rooms.
  • pro The staff at Bayshire Rancho Mirage are professional, compassionate, and thorough.
  • pro Demond Eckert is a wonderful staff member, who is extremely knowledgeable and responsive.

Cons

  • pro Staff failed to notice the patient's declining health.
  • pro Management dismissed the daughter's concerns, claiming she was merely emotional.
  • pro Wound care was neglected and the facility was understaffed.
  • pro Bathing patients was not performed in a timely manner.
  • pro They ran out of the correct size adult briefs and put the wrong size on patients.
  • pro The facility could not locate the patient's clothes and did not reimburse missing items.
  • pro They claimed they could not watch him because he walked around and doors were not locked.
  • pro Noise from staff helping a neighbor disturbed others, making sleep difficult.

Review

The collection of experiences at Bayshire Rancho Mirage Skilled Nursing Facility presents a place that many visitors and family members clearly value for its warmth, organization, and daily liveliness. Reviewers repeatedly describe the building as clean and well maintained, a space where staff seem readily available, friendly, and attentive. Guests who come to visit or participate with loved ones often remark on how the facility feels welcoming, with residents appearing cared for, content, and engaged in various activities. Several accounts emphasize that the environment supports a degree of independence for patients, including opportunities to go outside and participate in events, which many note helps keep morale high.

A number of reviews highlight the positive personal touch offered by staff. Phrases like "lovely facility and caring staff" and "I loved this facility. The staff was very friendly" recur, reflecting a general sense that the people working at Bayshire are genuinely concerned for residents. Specific staff members receive frequent praise for their kindness and helpfulness. There are repeated nods to particular employees - Yvonne for her exceptional interactions, Jay at the front desk for his servant's heart, and CNAs Helga and Mackenzie, along with PTs Bong and Theresa - who are singled out for making a meaningful difference in daily care and rehabilitation progress. Other staff members - such as Demond Eckert, John Seth, Kayla Sanchez, and Crystal Welch - are described as knowledgeable, proactive, and consistently attentive to residents' needs. Families appreciate being kept informed about appointments, medications, and rehab schedules, and several reviewers commend the excellent communication and willingness to explain details in understandable terms.

The facility is also praised for its program of activities and the opportunities it provides for family involvement. Reviewers note a robust slate of activities for patients and an openness to let guests participate, which helps maintain a sense of normalcy and community. Positive remarks extend to everyday comforts as well - clean rooms, good food, and quiet, comfortable spaces that residents can enjoy. One reviewer, for example, recalls a 10-day rehabilitation stay where, despite the challenges of recovery, the staff contributed to a positive experience and progress, with gratitude expressed for the team's efforts.

Despite the many affirmations, several reviewers raise serious concerns that should be considered. A particularly troubling account describes a family member who entered rehab in decent condition and died less than three weeks later, with claims that decline signs were not noticed or acted upon promptly. The family alleges miscommunication and a perception of dismissal from management when raising concerns after the loss, and they describe the situation as offensive and distressing. This experience casts a shadow over the otherwise positive sentiment surrounding Bayshire and underscores the vital importance of vigilant monitoring, timely intervention, and strong communication between staff, patients, and families.

Other criticisms focus on operational gaps that affected safety and comfort. Some reviewers report wound care neglect and understaffing, delays in bathing, and incorrect sizing of adult briefs. They describe situations in which patient concerns were voiced to charge nurses but were not adequately addressed. There is also mention of logistical and financial frustrations, such as a difficult admission experience for a spouse, a story about a lien referenced in Medicare, and a disappointment when a room was given away or items were missing - with promises of reimbursement that had not yet materialized. Such experiences emphasize the need for clear processes, reliable inventory control, and transparent policies to prevent frustration and mistrust among families.

Cleanliness and environment are not without critique. While many reviews praise the overall upkeep, one account notes a period of perceived neglect to the point of uncleanliness, including an accusation that a caregiver did not wash a loved one's face. This highlights that, in addition to staffing and process concerns, standards of personal care and hygiene must be consistently upheld to preserve trust and dignity for residents and their families.

In the end, Bayshire Rancho Mirage is described by numerous voices as a place with many strengths: a confident, compassionate staff; a clean, well-run facility; robust activities and meaningful family involvement; and clear signs of progress and satisfaction among residents. Yet there are equally important cautions raised by some families about health monitoring, communication, consistency in care, and administrative reliability. The contrast between glowing commendations and pointed criticisms suggests that Bayshire's successes lie in the everyday interactions, the people who go above and beyond to help residents feel at home, and the emphasis on communication and engagement. At the same time, the most serious concerns call for continuous attention to clinical vigilance, responsive bedside care, and rigorous operational safeguards to ensure that every resident receives timely, appropriate, and respectful treatment.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (4 miles away) Palm Springs International (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Wine Country Assisted Living in beautiful Rancho Mirage, California. Our community offers a comfortable and enriching environment for seniors looking for assistance with daily activities while maintaining their independence.

Our residents enjoy a range of convenient amenities, including a spacious dining room where delicious meals are served. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Our well-maintained garden allows residents to relax outdoors and enjoy the natural surroundings.

Housekeeping services ensure that our residents' living spaces are always clean and tidy. We also offer move-in coordination to make the transition into our community as seamless as possible. Residents stay connected with friends and family through the availability of telephone service and Wi-Fi/high-speed internet.

At Wine Country Assisted Living, we prioritize the health and well-being of our residents. Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that our residents receive necessary medical attention and coordinate transportation for medical appointments.

We understand that dietary restrictions vary from person to person, which is why we offer specialized meal preparation services tailored to individual needs such as diabetes diet or special dietary restrictions.

Engagement is key to maintaining an active lifestyle, which is why we provide scheduled daily activities for our residents to participate in. Whether it's socializing with other residents or pursuing personal interests, there is always something enjoyable happening at Wine Country Assisted Living.

Convenience is at your fingertips with numerous cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options nearby. Should any emergencies arise, several hospitals are just a short distance away.

Experience the comfort and care at Wine Country Assisted Living in Rancho Mirage - where your loved ones can thrive in a supportive community setting.

Nearby Places of Interest

Pharmacies

  • The Vault Dispensary Lounge (0.6 miles)
  • Walgreens (0.8 miles)
  • Rite Aid (1.5 miles)
  • Borrego health clinic (1.8 miles)
  • Rivers Edge Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Desert Valley Treatment (3 miles)

Theaters

  • Mary Picford Theater (1.1 miles)
  • Regal Palm Springs (5.6 miles)

Restaurants

  • El Portal Restaurant (1.6 miles)
  • Del Taco (1.7 miles)
  • Raising Cane's Chicken Fingers (2.7 miles)
  • In-N-Out Burger (3.2 miles)
  • Carl's Jr. (3.2 miles)
  • McDonald's (3.5 miles)
  • Manhattan in the Desert (4 miles)

Physicians

  • Dr Felson's Office (1.6 miles)
  • STAR Ortho (2.5 miles)
  • Syed Syed Azam Azam MD (2.5 miles)
  • Milligan Dermatology (2.5 miles)
  • Desert Advanced Imaging (2.5 miles)
  • Arvinder S. Bir (2.5 miles)
  • Jae-Yong Lee , MD (2.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • Goody's Cafe (2.9 miles)
  • Panera Bread (3.6 miles)
  • Marriott's Shadow Ridge I-The Villages (3.8 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.9 miles)
  • Koffi Palm Springs (5.2 miles)

Hospitals

  • Eisenhower Medical Center (3.2 miles)
  • Medical Records Department (3.3 miles)
  • Hope Square Surgical Center (3.3 miles)
  • DOHC Infusion Clinic (4.3 miles)
  • Eisenhower Labtechniques Palm Springs (5 miles)

Parks

  • Demuth Park (3.3 miles)
  • Palm Springs Dog Park (4.1 miles)

Places of Worship

  • Bloom In The Desert Ministries (3.6 miles)

Transportation

  • Palm Springs International Airport (PSP) (3.9 miles)

Frequently Asked Questions

Where is Wine Country Assisted Living?

Nearby Communities

Related Resources

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    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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