Information last verified:
5 Shasta Lake Drive, Rancho Mirage, CA 92270
For more information about senior living options: (844) 490-3973
The staff were attentive, available and friendly. The building was clean and well organized, and guests appeared cared for. The facility offered many activities and let guests participate. Residents could go outside if they wanted, supporting independence and morale. The facility is lovely, and the staff are caring. Bayshire staff took great care of residents, and the food was good. The staff are professional, compassionate, and genuinely concerned for patients. Demond Eckert is a wonderful staff member who responds quickly and helps. John Seth is a knowledgeable, caring, and patient med tech. Kayla Sanchez is hardworking, energetic, and eager to help. Crystal Welch shows great concern for residents and strives to promote their well-being. The memory care team is wonderful; they take excellent care and are described as angels on earth.
A family member said his father entered rehab in decent shape and died less than three weeks later, with staff not noticing or reporting his decline. Wound care was described as extremely neglected and under-staffed; patients were not bathed in a timely manner and supplies (like properly sized adult briefs) were lacking. One reviewer called the facility a "roach motel," alleging malpractice, medication errors, neglect, and poor communication. Items were reportedly stolen from a loved one and there was no discharge plan or timely reimbursement for missing belongings. The facility was described as unclean at times, with bathroom odors and patients left alone for hours in dirty diapers due to understaffing. The front desk and check-in process were criticized as slow or unhelpful, with visitors sometimes being ignored. Some reviewers felt staff ignored family concerns and failed to notice deteriorating conditions despite alarms being raised. A reviewer advised avoiding the facility altogether, describing multiple negative experiences and questionable management. During a COVID outbreak, visitors were not informed about isolation or masks, leading to confusion and concern.Wine Country Assisted Living in Rancho Mirage is best suited for seniors who want a lively, activity-rich environment with a clear emphasis on social engagement, positive staff interactions, and accessible outdoor space. The reviews consistently highlight a clean, well-kept building, a generous activity calendar, and staff who are attentive, friendly, and eager to involve guests in daily life. For residents who crave independence alongside structured support, this community can deliver a morale-boosting atmosphere where participation in programs and outings is the norm rather than the exception.
This campus will appeal to families who are comfortable taking an active advocacy role. The strongest value emerges when family members can participate in activities, monitor care, and maintain open lines of communication with a responsive front desk and caregiving team. At its best, the environment feels warm, organized, and resident-centered, with residents appearing content and well cared for. The downside is that the best outcomes hinge on consistent staffing and proactive communication, so households with limited bandwidth for oversight may encounter gaps that color the overall experience.
However, not every review is uniformly glowing. A consistent thread points to variability in staffing levels and the associated impact on care tangibles such as wound care, timely bathing, and daily attentiveness. Some families report excellent clinical support and timely updates, while others describe under-staffed periods and delayed responses to basic needs. Billing and discharge logistics also surface as friction points in a few accounts, along with occasional difficulty in navigating front-desk processes. These disparities are substantive enough to warrant careful vetting before committing, particularly for residents with higher medical acuity or complex care plans.
The key pros, clean, inviting surroundings; a robust activities program; and a staff generally described as kind and helpful, can offset many concerns if the primary goal is enrichment, companionship, and a comfortable short- to mid-term stay. For rehab-minded residents, the presence of physical therapy and other therapeutic services is a meaningful asset, with families praising progress and the ability to involve loved ones in recovery routines. Yet the cons remind that safety and consistency of care must be verified up front: confirm staffing ratios, review specific wound-care and turning protocols, and insist on transparent, routine updates about changes in care or schedules. The overall experience will hinge on whether the daily operations match the stated emphasis on resident well-being with reliable, timely service.
Prospective movers should insist on tangible assurances during a tour. Ask for current nurse-to-resident ratios, frequency of nursing rounds, and how promptly staff respond to call bells. Inquire about wound care routines, pressure sore prevention, and how care plans are updated and communicated to families. Observe noise levels and the availability of quiet spaces, since some reviews mention concerns about sounds and televisions impacting rest. Clarify the front-desk sign-in process and visitor policies to ensure smooth access and predictable communication. If memory care or dementia support is needed, probe the specifics of staff training, safety features, and the availability of dedicated units.
In the end, Wine Country Assisted Living presents a compelling option for families seeking a socially vibrant, clean, well-kept community where residents can stay engaged and feel valued. It is less ideal for households needing unwavering, uniform medical oversight, flawless care-for-medical-issues continuity, or airtight accountability in every detail. Alternatives may be preferable for those prioritizing rigorous wound care, guaranteed staffing consistency, or tightly controlled discharge processes. The prudent course combines a thorough in-person examination with a clear list of expectations, then cross-checks those expectations against multiple families’ experiences to determine whether this setting truly aligns with the resident’s medical needs, personality, and family involvement capacity.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Wine Country Assisted Living in beautiful Rancho Mirage, California. Our community offers a comfortable and enriching environment for seniors looking for assistance with daily activities while maintaining their independence.
Our residents enjoy a range of convenient amenities, including a spacious dining room where delicious meals are served. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Our well-maintained garden allows residents to relax outdoors and enjoy the natural surroundings.
Housekeeping services ensure that our residents' living spaces are always clean and tidy. We also offer move-in coordination to make the transition into our community as seamless as possible. Residents stay connected with friends and family through the availability of telephone service and Wi-Fi/high-speed internet.
At Wine Country Assisted Living, we prioritize the health and well-being of our residents. Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that our residents receive necessary medical attention and coordinate transportation for medical appointments.
We understand that dietary restrictions vary from person to person, which is why we offer specialized meal preparation services tailored to individual needs such as diabetes diet or special dietary restrictions.
Engagement is key to maintaining an active lifestyle, which is why we provide scheduled daily activities for our residents to participate in. Whether it's socializing with other residents or pursuing personal interests, there is always something enjoyable happening at Wine Country Assisted Living.
Convenience is at your fingertips with numerous cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options nearby. Should any emergencies arise, several hospitals are just a short distance away.
Experience the comfort and care at Wine Country Assisted Living in Rancho Mirage - where your loved ones can thrive in a supportive community setting.
Wine Country Assisted Living is located at 5 Shasta Lake Drive, Rancho Mirage, CA 92270 in Riverside County, California
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