1265 Salvador Drive E, Placentia, CA 92870
For more information about senior living options: (844) 490-3973
The management team at Emerald Isle, including Carmen and Drisana, with staff Tanya and Rosemary, are consistently caring, attentive, and quick to respond. The environment is professional yet warm and supportive, giving peace of mind about loved ones. The grounds are beautiful and well kept. The office and maintenance staff are always willing to listen and help with issues. The pool is heated year-round, and residents enjoy monthly activities such as card games, bingo, and water aerobics. Monica Griffin is described as a gem who always has a smile, and Ericka is very professional and helpful.
They claim the place is not luxury and that appliances and cabinets are old, with laminate countertops and high rent for poor features. They state they would give zero stars and that management won't work with paying families, calling Helene Yi a liar. They allege the kitchen disposal was not replaced and mold is growing under the sink. They describe frequent, repeated apartment entries to "check" smoke alarms as unsanitary and unnecessary. They say parking is limited and expensive, and rent increases every year. They complain that water and gas charges lead to double or triple billing for utilities. They report mold in their apartment and that nothing was done about it. They note trash bins were removed from entrances, calling it an unacceptable "luxury" feature. They accuse the management of pervasive roach infestations, frequent water shutoffs with little notice, and overall uncaring, unprofessional service. They allege harassment and discrimination by management, including a claim related to disability parking and a planned discrimination suit.Emerald Isle presents itself in the memories and voices of its residents as a place of strong contrasts: moments of genuine care and warmth alongside frequent complaints about maintenance, noise, policy, and value. Across the board, many residents sing the praises of the people who run the community. Carmen and Drisana, along with staff members Tanya and Rosemary, are repeatedly described as consistently caring, attentive, and quick to respond to requests or concerns. For families, the impression is that the management team embodies professionalism while maintaining a warm, supportive environment that gives peace of mind about a loved one's daily life. A number of residents specifically highlight Monica Griffin as a gem and Ericka as very professional, underscoring that the human touch and approachable office staff are real strengths of the community. Even when criticisms surface, there are clear notes of appreciation for the people who work there and the sense of community fostered by well-run social activities.
The grounds and overall atmosphere are frequently cited as positives. Those who have settled in speak of well-kept landscaping, a sense of serenity, and a lively calendar of activities that keeps seniors engaged. The pool is repeatedly mentioned as a highlight, with some residents noting that it is heated year-round and that the complex hosts monthly activities, card games, bingo, and water aerobics. The location itself - close to shops, places to eat, and public transportation - adds to the appeal for many who want convenience alongside a quiet home base. For some tenants, this combination of a pleasant environment and a responsive management team creates a very good living situation, especially during the first year or more.
Yet, alongside those strong positive notes, there is a substantial dissertation of concerns that runs through many reviews. A recurring thread centers on the claim that the complex is far from luxurious in practice. Several residents describe appliances as old, cabinets as dated, and countertops as laminate rather than the high-end finishes one might expect from a "luxury" designation. Parking is frequently described as problematic, with only a few spots that don't require extra payment and with some buildings where finding a close space is challenging. The sense of value is a common sticking point: renters report high rent that increases annually, coupled with additional charges for water, gas, and even laundry use, making the total monthly cost feel inflated relative to the perceived quality of repairs and maintenance.
Maintenance and upkeep emerge as a central source of frustration for many. Complaints range from slow or incomplete repairs to more serious issues such as mold under sinks, ongoing leaks, and pests like roaches. Some tenants report that mold problems were acknowledged but not adequately addressed, and others recount repeated water shutoffs with little notice, sometimes affecting hot water quality. There are also concerns about hygiene and sanitary practices, including complaints that management enters units repeatedly to check smoke alarms, which some residents interpret as intrusive or excessive. The frequency of service interruptions - whether due to plumbing, electrical, or infrastructure work - combined with aging appliances and non-luxury fixtures, leaves many residents feeling that they are paying premium prices for service that doesn't consistently meet their expectations.
There are pointed accusations that amplify these tensions. A number of reviews recount experiences of disrespect or discrimination, including a veteran who describes harassment and discrimination related to disability parking and a dispute that escalated to a potential discrimination suit. Another review accuses a specific manager of dishonesty in communications with the resident's parent, raising concerns about transparency and trust. These personal ordeals underscore a broader fear among some residents that, despite the high rent and the promised "luxury" environment, certain interactions with management can feel hostile or inappropriate. The consequences of these experiences are significant, shaping the perception of Emerald Isle for those who may be considering moving in or renewing a lease.
Meanwhile, the community dynamics themselves contribute to a sometimes mixed reality. Some residents recount a generally calm, well-kept living environment with a polite and friendly resident population and occasional noise from neighbors or from dogs that aren't always picked up after. Others point to more negative social experiences, such as gossiping managers and communication breakdowns between staff, especially when problems arise. A few reviews describe improvements and ongoing improvements in property maintenance and grounds, while others highlight discontinued services, such as removing outdoor trash bins, which they interpret as a lack of basic conveniences or a signal of declining luxury standards. In short, the living experience appears to be a patchwork of favorable social interactions, visible improvements, and persistent frustrations with upkeep and tenants' quality of life.
In the end, Emerald Isle presents itself as a community with genuine strengths that attract many residents: a responsive, caring staff; a robust program of activities; a strong sense of community among residents; and a setting that feels appropriate for many retirees seeking a comfortable, social lifestyle. Simultaneously, it is a place where rents are high and increasingly so, where maintenance issues can be disruptive and sometimes inadequately resolved, and where questions of luxury versus value - and questions of privacy, safety, and respectful treatment - have become lived experiences for residents, sometimes in conflict with management's stated intentions. The overall portrait is one of a place that many people truly appreciate for its positive aspects, even as a significant number of residents feel compelled to voice concerns about ongoing maintenance, communication, and the true meaning of "luxury" in a senior living environment. For prospective residents and families, the takeaway is nuanced: the community can offer warmth, activities, and attentive staff, but it also requires careful consideration of cost, maintenance reliability, and the consistency of the quality of life promised by the management team.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (15 miles away) Ontario International (18 miles away) Long Beach (Daugherty) (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Rae's Cottage at Placentia, a serene and inviting assisted living community located in Placentia, CA. Designed for comfort and convenience, our charming cottage offers a warm and home-like environment where residents can thrive while receiving the care they need.
At Rae's Cottage, we prioritize your well-being with an array of amenities. Residents can enjoy a beautifully furnished dining room perfect for socializing over delicious meals tailored to special dietary needs. The lush garden and outdoor spaces provide a peaceful retreat for relaxation, while housekeeping services ensure that your living space remains clean and welcoming. Staying connected is easy with our Wi-Fi/high-speed internet access and telephone services available throughout the community.
Our dedicated team is committed to supporting residents with personalized care services that aid in activities of daily living. Whether you need assistance with bathing, dressing, or transfers, our compassionate staff is here to help. We also collaborate closely with healthcare providers to coordinate medical needs and manage medications effectively. For those managing diabetes or requiring special diets, our meal preparation services are mindful of individual nutritional requirements.
Engagement is fundamental to life at Rae's Cottage; we offer scheduled daily activities designed to enrich residents' lives and promote social interaction. Our convenient location places residents within reach of local amenities including two nearby cafes, three parks for leisure outings, ten pharmacies for quick access to medications, two physicians for medical needs, eleven diverse restaurants for dining experiences, and two theaters offering entertainment options.
Experience compassionate care in a supportive community setting at Rae's Cottage at Placentia—where every resident can feel at home while enjoying their golden years.
Rae's Cottage At Placentia is located at 1265 Salvador Drive E, Placentia, CA 92870 in Orange County, California
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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