Nora's Residence Of Placentia

1217 Warren Street, Placentia, CA 92870

For more information about senior living options: (844) 490-3973

4.2 from 29 reviews
5 stars
19
4 stars
6
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Respite Care

Overall Review of Nora's Residence Of Placentia

Pros

  • pro The community is clean, welcoming, and beautifully maintained.
  • pro The staff is friendly and attentive, and residents appear happy and engaged.
  • pro Crescendo is a warm, inviting place for seniors.
  • pro Blanca is very nice and professional and goes above and beyond to help.
  • pro Crescendo is amazing; the staff makes residents feel welcome and safe.
  • pro Shermaine provides excellent support in finding respite care for families.
  • pro New management is amazing and well-regarded.
  • pro Administration communicates clearly and efficiently.
  • pro The facility is beautiful, with caring and kind staff.
  • pro Charley, Dawn, and Dale form an amazing team that cares for residents.
  • pro A resident moved into a deluxe studio and loves the apartment.
  • pro The memory care and assisted living areas are praised for attentive, caring staff.

Cons

  • pro They charge residents extra money for an emergency button that is supposed to help, yet they often do not respond.
  • pro The staff frequently do not respond to the emergency button, leaving residents in danger.
  • pro A grandmother was locked out of her room, fell, and received no timely staff response.
  • pro The administration did not take family complaints seriously.
  • pro For the high cost of living there, residents expect peace of mind that they are well cared for, which is not guaranteed.
  • pro Two years ago it was a good place to live; now the quality has declined, including unhealthy, dirty, and smelly food due to cuts.
  • pro Chad and his husband were loud and rude, and a caller had to call 911 to stop the yelling at a resident and service dog.
  • pro During Covid, staff did not wear masks during a visit.

Review

Crescendo Senior Living in Placentia emerges in these accounts as a place with a wide range of experiences, from serious safety concerns early on to numerous stories of warmth, cleanliness, and attentive staff. The earliest, most urgent memories center on safety gaps: residents relying on an emergency button that was sometimes slow to elicit a response, a grandmother who was locked out of her room after triggering the alarm, and episodes where falls or other emergencies occurred with little help apparent to the family at first. In these cases, family members had to intervene directly - calling other relatives at home who then arrived before staff - and complaints to the administration were not always taken seriously. Several residents reportedly relocated as a result, underscoring how much families value reliable, timely care when they place loved ones in a senior living community. For some, the pressure point was not just care hours but the feeling that a basic safety feature and the staff's responsiveness should be a given for the price of admission.

In the wake of those initial concerns, there is a notable thread of improvement that families and reviewers highlight. An update describes Crescendo bringing in new staff who are described as lovely and attentive, with residents being cared for more proactively and respectfully. The recounting family notes that when their grandmother experienced additional episodes after a prolonged hospital stay, the new team members were helpful and responsive, and management listened to calls for more attentive care. The sentiment from these updates is that the facility began addressing prior shortcomings and that communication with families improved. Even as one resident's post-hospital experience involved a complaint about being checked on too often, the overall tone shifts toward appreciation for management that responds to resident and family concerns rather than ignoring them.

Beyond the safety and responsiveness narrative, many reviewers express a strong sense of satisfaction with the facility's environment. Visitors and families routinely describe Crescendo as clean, well-maintained, and welcoming. The physical setting is repeatedly praised: a bright, tidy, and attractive community where residents appear engaged and content. People who toured the community or had family members live there frequently mention the staff as friendly and attentive, contributing to an impression of a place where residents are treated with care and respect. Several reviewers emphasize the role of tours and marketing staff in creating a positive first impression, with Blanca singled out as particularly helpful during tours. The sense that Crescendo can be a warm, inviting home for seniors comes through in multiple accounts.

Within the staff and leadership narratives, several individuals repeatedly stand out for their positive impact. Reviewers credit a team of caregivers and administrative personnel who go above and beyond in supporting families. Charley, Dawn, and Dale are highlighted as a cohesive, capable trio who explain options, maintain open lines of communication, and keep families informed about a loved one's care and placement. Shermaine is praised for helping a family find respite care and for offering extensive support during the decision-making process. The sense of a collaborative, resident-centered team - one that works to match care settings with individual needs - recurs across many positive anecdotes. Even when reviewers discuss past challenges or negative experiences, there is a clear appreciation for staff members who demonstrate genuine care and professional commitment.

The memory care component and the overall care framework also appear in glowing and mixed notes. Some reviewers describe Crescendo's memory care as well-coordinated, with admin staff who are knowledgeable and caregivers who are cheerful and supportive. The facility's memory care space is described as newly renovated and dedicated, with a sense of specialized attention to residents with dementia. In contrast, one reviewer describes a more negative experience in which care quality felt lacking at times, noting concerns about overall care quality and food-related issues. These contrasts reflect the broader reality that senior living communities can vary by unit, shift, and moment, underscoring the importance of ongoing, transparent communication between staff and families.

COVID-era experiences and ongoing communication also color the impressions of Crescendo. Some reviewers remark on the challenges and restrictions common to long-term care facilities during the pandemic, including limited visiting and the complexities of arranging care under evolving health guidelines. Others commend the way the administration navigated those times, maintaining contact and offering guidance to families as conditions changed. A comment about mask usage during a visit suggests that not every interaction met all visitors' expectations for protocols, illustrating how pandemic-era stressors can influence impressions even when care quality is otherwise solid. For many families, these factors are part of a larger conversation about trust, safety, and peace of mind.

Taken together, the collection of impressions about Crescendo Senior Living in Placentia paints a picture of a community that has faced serious safety and responsiveness challenges but has also shown meaningful growth and dedication from its staff and leadership. The troubling episodes around emergency responsiveness and administrative engagement gave way, in some cases, to tangible improvements in staffing, training, and resident care. At the same time, the stories of clean facilities, engaged residents, and caring caregivers - especially the named staff members who helped families navigate transitions and care decisions - offer a strong counterbalance that many families find reassuring. The sentiment across many reviews is that Crescendo can be a wonderful place for a loved one, particularly when families stay engaged, ask questions, and monitor care closely while appreciating the teams that work hard to meet individual needs.

In the end, Crescendo's portrait is one of two dimensions coexisting: a history of safety and communication challenges tempered by a growing commitment to attentive care, responsive management, and a welcoming environment. For some families, the improvements and the presence of confident caregiving teams provide genuine peace of mind and a sense that their loved ones are in capable hands. For others, lingering concerns about consistent responsiveness and care quality underscore the importance of ongoing oversight and honest conversations with administrators about expectations, safety features, and personalized care plans. The overall takeaway is that Crescendo has the potential to be a remarkable senior living community, especially when it demonstrates reliability, strong leadership, and a truly responsive approach to both safety and daily wellbeing.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (14 miles away) John Wayne Orange Co (14 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Ontario International (18 miles away) Ontario International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Nora's Residence of Placentia is a welcoming and comfortable assisted living community located in the charming city of Placentia, CA. Designed to provide both Board and Care Home services as well as Respite Care, Nora’s Residence caters to seniors looking for a supportive environment that promotes independence while ensuring their care needs are met.

The community boasts a variety of amenities designed to enhance the quality of life for its residents. The spacious dining room offers a warm setting for meals, where residents can enjoy delicious, nutritious food tailored to meet special dietary restrictions. Each room is fully furnished and equipped with high-speed Wi-Fi and telephone services, allowing residents to stay connected with family and friends. The beautifully landscaped garden and outdoor spaces provide perfect spots for relaxation or socializing with peers.

At Nora's Residence, the focus is on personal care and support. Professional staff members assist residents with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized care options include coordination with healthcare providers, diabetes diet management, meal preparation, and transportation arrangements for medical appointments. Residents will also benefit from scheduled daily activities that promote engagement and social interaction.

Conveniently located near various local amenities, residents have access to 2 cafes, 3 nearby parks for recreation and leisure activities, 11 pharmacies for easy medication refills, 3 physicians for healthcare needs, 12 restaurants offering diverse dining options, a place of worship for spiritual gatherings, and 2 theaters for entertainment purposes.

With its comprehensive care services and vibrant residential environment, Nora's Residence of Placentia stands out as an ideal choice for seniors seeking supportive living in a nurturing community setting.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.5 miles)

Cafes

  • Starbucks (1.7 miles)
  • Mother's Kitchen (2.7 miles)
  • Anaheim Packing District (5.2 miles)
  • Jolly Holiday Bakery Cafe (6.5 miles)
  • New Orleans Square (6.6 miles)
  • Hollywood Land (6.7 miles)
  • La Brea Bakery Express (6.7 miles)

Theaters

  • Regal Yorba Linda & Imax (2.1 miles)
  • AMC DINE-IN Fullerton 2 (4.5 miles)
  • Century Theatres (5.4 miles)
  • AMC Movie Theater (7.5 miles)

Physicians

  • Kaiser Permanente Medical Building 1 (2.2 miles)
  • St Jude's Heritage Medical Center (4.6 miles)
  • St Jude Medical Center (4.6 miles)
  • Kaiser Permanente, Euclid & Romneya (5.9 miles)
  • The 200 Building (7.2 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (7.8 miles)

Restaurants

  • Green Burrito (2.4 miles)
  • Bottle Logic Brewing (2.5 miles)
  • Chick-Fil-A (2.6 miles)
  • Summit House Restaurant (2.8 miles)
  • Lazy Dog Restaurant & Bar (2.9 miles)
  • The Hat (3 miles)
  • In-N-Out Burger (3.7 miles)

Parks

  • Craig Regional Park (2.9 miles)
  • Steve Ambriz Memorial Park (3.3 miles)
  • Yorba Regional Park (4.4 miles)
  • Ronald Reagan Park (5.9 miles)
  • Sycamore Park (6.2 miles)
  • Willow Park (6.7 miles)
  • La Bonita Park (7.5 miles)

Places of Worship

  • Chinese Baptist Church (5 miles)

Hospitals

  • Anaheim Regional Medical Center (5.6 miles)
  • Choc (7.3 miles)

Transportation

  • Artic (5.9 miles)
  • Drr Toontown Station (6.3 miles)
  • Drr Tomorrowland Station (6.3 miles)
  • Disneyland Monorail (6.4 miles)
  • Hertz Rent A Car (6.6 miles)
  • DLRR New Orleans Station (6.6 miles)
  • Disneyland Monorail - Downtown Disney District Station (6.8 miles)

Frequently Asked Questions

Where is Nora's Residence Of Placentia?

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