Placentia Guest Home II

Pros

• The reviewer notes that Francel Guest Home cares for residents well and treats them like family.
• The environment is described as happy and supportive.
• Facility personnel provide extensive care to residents.
• There are many activities to keep residents busy.
• The facility invites visitors, indicating a welcoming atmosphere.

Cons

• The facility is rated 1 star.
• The reviewer's health deteriorated to a life-threatening level.
• Kaiser determined the reviewer was critically malnourished (protein-calorie malnutrition, severe).
• The reviewer dropped from 130 pounds to 99.8 pounds.
• Residents are fed unhealthy food and sugary drinks.
• The reviewer notes that 13 other residents are also receiving unhealthy food.
• There is no one in charge to drive residents to doctors, grocery stores, or other personal needs.

Review

Francel Guest Home appears in two markedly different lights, each coming from a different voice with a strong personal stake in the care of a loved one. On one hand, there is a sincere, grateful endorsement from a family member who describes a stepfather's residence there as a place of warmth, attentiveness, and genuine care. On the other hand, another account levels a sharp, life-and-death critique that raises alarming health and logistical concerns. Taken together, the two perspectives sketch a complex picture of a facility that can feel like a loving home to some residents and their families, while at least in this other account, falling short in critical areas of nutrition, medical support, and practical assistance for a larger group of residents.

The positive review centers on a stepfather who has lived at Francel Guest Home for several years. The writer describes him as "well cared for" and living in a "happy environment," where he is treated like family. This caregiver emphasizes the personal warmth of the environment, noting the stepfather's age - 89 - and expressing affection with the sentiment that he remains vibrant and well-loved. The reviewer highlights that the home is a "facility house for caring love ones," with "lots of care from both facility personnel." The tone is familial and appreciative, suggesting that the staff are engaged, attentive, and dedicated to creating a nurturing atmosphere. The community is portrayed as active and communal: the facility houses 13?14 residents in the area, with "tons of activities" designed to keep the residents occupied and connected with one another. The invitation to visit - "Come and visit" - feels open and welcoming, reinforcing the sense of a supportive, community-centered home where families feel comfortable and involved.

In the same narrative, the emphasis is on the positive aspects that many families look for when choosing senior care. The description of a home-like environment, coupled with attentive staff and an active schedule of activities, paints Francel Guest Home as a place where elders can maintain a sense of belonging and daily purpose. The reviewer's priorities align with what many families seek: a setting that is not merely provision of basic needs but a supportive, affectionate community where residents are treated with dignity, kept engaged, and allowed to continue participating in meaningful routines. The invitation to visit underscores transparency and open lines of communication between the home and families, further contributing to the perception of reliability and care.

Contrast brings a more urgent, troubling note from another reviewer who assigns only one star to the facility. This account is personal and fraught with serious health concerns that stand in stark opposition to the first review's warmth. The writer claims a health crisis, noting that a Kaiser evaluation on July 12, 2017, identified the reviewer as critically malnourished - specifically described as Protein Calorie Malnutrition, severe. The weight loss is quantified, with a drop from 130 pounds to 99.8 pounds, signaling a drastic and dangerous deterioration. The severity of the nutritional state is presented as a matter of life and death, casting doubt on whether the dietary practices at the facility - and perhaps the surrounding care structure - are meeting basic medical and nutritional standards for the residents.

Beyond the nutrition concerns, the negative account expands into questions of food quality and dietary choices within the home. The reviewer asserts that both they and "13 others" are fed unhealthy food, implying that the meals are not aligned with medical recommendations or the residents' best interests. There is a stated need to personally supply healthier foods not just for the writer but for the other residents as well, pointing to a possible systemic issue with the dietary program and its implementation. The mention of "a lot of sugary food & drinks" suggests that the menu may be high in sugar, an alarming detail when malnutrition coexists with excess sugar intake. This contrast - nutritional insufficiency on one hand and high-sugar offerings on the other - paints a troubling picture of how meals are planned and delivered for a group of vulnerable individuals.

Transportation and autonomy emerge as additional critical concerns in the negative review. The writer notes that no one can drive, creating a barrier to essential services and appointments. A call is made for someone "in charge" who can coordinate transportation to doctors, grocery stores, and other personal needs. This point highlights a broader theme: even when day-to-day care may be satisfactory, the ability to access external medical care, supplies, and community resources can become a bottleneck that directly affects health and well-being. The absence of reliable transportation and a designated caregiver to manage outside needs appears to compound the risk associated with severe malnutrition and medical follow-up.

Taken together, the two accounts offer a nuanced portrait of Francel Guest Home. One voice celebrates a compassionate, community-oriented atmosphere where a family member thrives within a structured program of activities, personal attention, and open visitation. The other voice presents a stark counterpoint: serious nutritional deficits, a reliance on the resident or their family to supply healthier food, and a lack of coordinated transportation and medical advocacy for residents. The discrepancy invites readers to consider the facility from multiple angles and to verify through direct observation, staff interviews, and a careful review of medical and dietary practices.

For families evaluating Francel Guest Home, these reviews suggest a balanced approach: visit personally, speak with staff about nutrition protocols and meal planning, review how care plans are coordinated with physicians, and assess transportation options for medical appointments and essential errands. The affectionate, family-like environment described by the first reviewer is a meaningful strength, while the critical health and logistical concerns raised by the second reviewer point to must-address areas. In the end, the facility may offer a warm, engaging home life for many residents, but potential residents and their loved ones will want to ensure that nutrition, medical oversight, and supported access to external services are robust and responsive to each resident's medical needs.

Placentia, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as Walgreens and CVS Pharmacy within close proximity, access to medication and healthcare is readily available. Nearby cafes like Starbucks and Mother's Kitchen provide options for dining out or grabbing a coffee with friends. For leisure activities, there are theaters like Regal Yorba Linda & Imax and restaurants including Chick-Fil-A and Lazy Dog Restaurant & Bar just a short drive away. The presence of parks like Craig Regional Park and Yorba Regional Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare, reputable facilities like St Jude Medical Center and Kaiser Permanente Medical Building 1 are within reach. Additionally, places of worship such as Chinese Baptist Church and Calvary Chapel Golden Springs cater to spiritual needs. Overall, Placentia provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.6 miles)

Cafes

• Starbucks (1.2 miles)
• Mother's Kitchen (2.3 miles)
• Anaheim Packing District (5.6 miles)
• Jolly Holiday Bakery Cafe (7 miles)
• New Orleans Square (7.1 miles)
• Hollywood Land (7.1 miles)
• La Brea Bakery Express (7.2 miles)

Theaters

• Regal Yorba Linda & Imax (2.1 miles)
• AMC DINE-IN Fullerton 2 (4.7 miles)
• Century Theatres (5.9 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• Lazy Dog Restaurant & Bar (2.5 miles)
• Summit House Restaurant (2.6 miles)
• The Hat (2.6 miles)
• Green Burrito (3 miles)
• Bottle Logic Brewing (3.1 miles)
• In-N-Out Burger (4 miles)

Parks

• Craig Regional Park (2.6 miles)
• Steve Ambriz Memorial Park (3.9 miles)
• Yorba Regional Park (4.7 miles)
• Ronald Reagan Park (6 miles)
• Sycamore Park (6.4 miles)
• Willow Park (7.1 miles)
• La Bonita Park (7.2 miles)

Physicians

• Kaiser Permanente Medical Building 1 (2.8 miles)
• St Jude's Heritage Medical Center (4.2 miles)
• St Jude Medical Center (4.6 miles)
• Kaiser Permanente, Euclid & Romneya (6.1 miles)
• Kaiser Permanente Diamond Bar Medical Offices (7.2 miles)
• The 200 Building (7.7 miles)

Places of Worship

• Chinese Baptist Church (5.4 miles)
• Calvary Chapel Golden Springs (7.7 miles)

Hospitals

• Anaheim Regional Medical Center (5.9 miles)
• Choc (7.9 miles)

Transportation

• Artic (6.4 miles)
• Drr Toontown Station (6.8 miles)
• Drr Tomorrowland Station (6.8 miles)
• Disneyland Monorail (6.8 miles)
• DLRR New Orleans Station (7.1 miles)
• Hertz Rent A Car (7.1 miles)
• Disneyland Monorail - Downtown Disney District Station (7.3 miles)