Petaluma Health Center is a senior community in Petaluma, CA.
Information last verified:
1179 North McDowall Blvd, Petaluma, CA 94954
For more information about senior living options: (866) 208-4318
3.2 from 114 reviews
5 stars
49
4 stars
12
3 stars
6
2 stars
4
1 stars
43
Overall Review of Petaluma Health Center
common16 reviews mention this
Kind, attentive medical staff
Many residents describe providers who listen and treat them with care.
Across a large share of reviews, people say they feel more than “just a number,” with staff members who take concerns seriously and explain things during visits. Several reviewers call out specific front-desk or clinical team members for being helpful, patient, and responsive, including support to get tests done and transportation help when needed. A number of people also mention positive experiences using on-site services like lab and pharmacy as part of that overall care experience.
caveat16 reviews mention this
Phone and follow-up are hard
Getting through by phone and getting follow-up is a recurring complaint.
Many reviews describe long phone hold times, transfers, or not being able to reach the right person, sometimes including being hung up on or unable to leave messages. Others also mention gaps after leaving the center, like delayed prescription fulfillment or trouble coordinating referrals and records. Even when the medical visits themselves are described positively, these communication issues show up often as a reason people feel stuck.
caveat10 reviews mention this
Care quality feels inconsistent
Some residents say care decisions and outcomes didn’t match their needs.
While many reviewers praise providers, a recurring set of negative reviews describe dismissive treatment, difficulties getting needed evaluation, or disputes about medications and next steps. Several people complain about records access, referrals not being sent, or delays that left them waiting for answers or prescriptions. Others report walk-outs or plans to seek care elsewhere after feeling their concerns weren’t taken into account.
common4 reviews mention this
Multiple services in one place
Residents value having several care-related services available nearby.
Some reviews highlight convenience from using more than one service under the same umbrella, including pharmacy and lab for routine needs. A few people also mention additional services such as dental and vision being available in the same overall setting, which they describe as making visits easier to manage. Even among those who had frustrations elsewhere, this “all-in-one” setup shows up as a practical strength.
common2 reviews mention this
Sliding scale is mentioned
Pricing support is mentioned in a couple of reviews.
At least a couple of reviewers specifically note the clinic’s sliding-scale approach and describe it as helpful for community members. Other feedback focuses more on communication and care experiences, but these comments stand out as a direct mention of affordability support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
Restaurants
Lagunitas Brewing Co. (0.3 miles)
Lombardi's BBQ & Deli (0.6 miles)
McDonald's (2.2 miles)
Brewsters Beer Garden (2.4 miles)
The Block (2.5 miles)
Wild Goat Bistro (2.6 miles)
McDonald's (3 miles)
Physicians
Eiler Sommerhaug, MD (0.6 miles)
Petaluma Pediatrician - Dr Faye Lundergan (1.8 miles)
Ackroyd Gregory, MD (1.8 miles)
North Bay Urology (1.8 miles)
North Bay Eye Associates (1.8 miles)
Dermatology Associates of the Bay Area (1.8 miles)
North Bay Dermatology and Skin Cancer Center (1.8 miles)
Hospitals
Petaluma Valley Hospital-Radiology & Laboratory Outpatient Clinic (1.8 miles)
SRM Alliance Hospital Services (1.8 miles)
Parkside Recovery Centers (1.8 miles)
Evergreen Health Rehabilitation Center (2.9 miles)
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Warm, attentive caregivers and responsive supervisors.
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In-Depth Look at the VA Aid and Attendance Program