Sequoia Senior Solutions, Inc. - Petaluma

Pros

• They are very nice and conduct thorough background checks on their employees.
• They are helpful, kind, and professional to clients and their families.
• They are wonderful, caring, and polite, helping to make tough situations more pleasant.
• They are the best home care company around.
• The staff are great and very caring.
• They provide a smooth transition from hospital to home and assist with duties like cleaning, bathing, meals, and medications.
• The caregiver was excellent, with a lovely personality and a smile, handling duties comprehensively.
• Clients are extremely satisfied and would highly recommend Sequoia Senior Solutions (five-star service).

Cons

• The reviewer reports that a Sequoia caregiver stole items from their house during respite care.
• The reviewer describes working with Sequoia as a terrible experience due to poor scheduling and missed appointments.
• The reviewer notes that the cost is high.
• The reviewer would never recommend Sequoia and asked for their money back.
• The reviewer mentions ongoing problems after initial arrangements.
• The reviewer recounts a vacation scenario where a caregiver failed to show up despite a confirmed schedule.

Review

Sequoia Senior Solutions, Inc. in Petaluma is best suited for families who want reliable, personable in-home support that allows a senior to stay at home while receiving hands-on help with daily tasks, personal care, meal preparation, light housekeeping, errands, and transportation. The model works especially well for transitional care needs - after a hospital stay or surgery - when a care manager can orchestrate short- or longer-term help and ensure continuity as the recovering senior regains independence. Families that value frequent, friendly interactions from caregivers and appreciate having a single point of contact for scheduling and updates will find this agency aligns with their goals. The ability to scale services up or down as needs shift is a tangible strength, making it a practical fit for households that prioritize autonomy with practical support.

Alternatives to consider include providers with firmer scheduling guarantees, higher-cost but more comprehensive oversight, or facility-based options for seniors who require predictable, around-the-clock supervision. If 24/7 nursing oversight, rigorous back-up coverage, or rock-solid scheduling discipline is non-negotiable, a different agency or an assisted living community offering on-site supervision may deliver the predictability that these families demand. There is also a legitimate concern about risk in in-home care, including the potential for theft or miscommunication, which may push some families toward more structured environments or providers with stronger risk-management protocols.

On the positive side, Sequoia emphasizes thorough background checks and fosters warm, attentive caregivers who can handle a broad range of tasks - from housekeeping and meal preparation to running errands and helping with medications. Families repeatedly note dependable care managers who are easy to reach and willing to adapt the plan as needs evolve. The onboarding process can be swift, and the care team has proven capable of supporting hospital-to-home transitions, enabling a loved one to recover with continuity rather than disruption. These strengths translate into meaningful peace of mind for relatives who value a personal connection with the caregiver and a consistent, compassionate presence in the home.

However, the landscape is not flawless. Several reviewers report scheduling gaps or miscommunications - instances where a planned caregiver did not arrive, sometimes during planned absences or vacations - creating risk for the care arrangement and requiring families to absorb the disruption. A stark warning arises from a report of theft by a caregiver, underscoring the reality that even well-intentioned agencies can experience security lapses if controls are not tight. Cost is frequently flagged as high, though some clients compare it to similar services; the financial aspect demands careful budgeting and a clear statement of what is included versus add-ons. Overall, reliability and cost stability are the two levers that most influence satisfaction here.

Families expected to stay at home with flexible, person-centered support should demand concrete protections: a written schedule with guaranteed coverage for holidays and provider turnover, a dedicated care manager who remains in the loop with updates, and a formal back-up plan for caregiver absences. Insist on an upfront valuables inventory and a defined process for safeguarding possessions. Initiate a short trial period with measurable expectations for hours, tasks, and communication, and ensure there is a clear escalation path if issues arise. Understanding the exact rate structure, what constitutes "extra" services, and how billing is handled will prevent sticker shock as needs grow.

In sum, Sequoia Senior Solutions offers a capable, compassionate in-home care option in Petaluma for families seeking to preserve independence while receiving practical assistance. The strongest fit is a household that can tolerate occasional scheduling variability in exchange for highly personalized caregiving, attentive supervision, and ease of access to a care manager. Families with tight reliability requirements, significant medical complexity requiring 24/7 oversight, or low risk tolerance should scrutinize risk controls and consider alternatives - whether a different home-care provider or a structured community setting - before committing. When the fit is right, this agency delivers tangible value: a trustworthy partner to keep a loved one safe at home with dignified support.

This part of Petaluma, California offers convenient access to a variety of healthcare services, with physicians specializing in pediatrics, urology, dermatology, and women's health located nearby. There are also several hospitals and pharmacies within a few miles for easy access to medical care and prescriptions. In terms of dining options, residents can enjoy a mix of local eateries such as Lagunitas Brewing Co. and Lombardi's BBQ & Deli. For entertainment, there are theaters like Boulevard Cinemas and recreational opportunities at parks like McNear Park. The area also offers places of worship for spiritual support. Overall, this part of Petaluma provides a well-rounded community with access to essential services for seniors considering senior living in the area.

Physicians

• Eiler Sommerhaug, MD (0.1 miles)
• Petaluma Pediatrician - Dr Faye Lundergan (2.2 miles)
• Ackroyd Gregory, MD (2.3 miles)
• North Bay Urology (2.3 miles)
• North Bay Eye Associates (2.3 miles)
• Petaluma Women's Health (2.3 miles)
• North Bay Dermatology and Skin Cancer Center (2.4 miles)

Restaurants

• Lagunitas Brewing Co. (0.2 miles)
• Lombardi's BBQ & Deli (1.1 miles)
• McDonald's (2.7 miles)
• Brewsters Beer Garden (3 miles)
• The Block (3 miles)
• Wild Goat Bistro (3.2 miles)
• McDonald's (3.6 miles)

Hospitals

• Petaluma Valley Hospital-Radiology & Laboratory Outpatient Clinic (2.3 miles)
• SRM Alliance Hospital Services (2.3 miles)
• Parkside Recovery Centers (2.3 miles)
• Evergreen Health Rehabilitation Center (3.4 miles)
• Sonoma Developmental Center (9.4 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Safeway Pharmacy (3 miles)
• Depth Body (3.6 miles)
• Walgreens (4.5 miles)
• Lucky Supermarket Pharmacy (4.7 miles)
• CVS Pharmacy (5.5 miles)

Cafes

• Java Hut (2.9 miles)
• Les Pascals (9.7 miles)
• Taub Family Outpos (11.3 miles)

Places of Worship

• St Vincent De Paul Church (3.2 miles)
• St Leo's Catholic Church (9.8 miles)

Theaters

• Boulevard Cinemas (3.2 miles)
• Rohnert Park 16 (5.8 miles)

Parks

• McNear Park (3.8 miles)
• Jack London State Historic Park (8.5 miles)
• Taylor Mountain Open Space Preserve (9.7 miles)
• Bennett Valley Dog Park (9.9 miles)
• General Vallejo Home (11.2 miles)