275 Cordova St, Pasadena, CA 91101
To contact a resident: (626) 792-1032
For more information about senior living options: (866) 208-4318
Overall Review of Concord Pasadena
Pros
It is a great place and has helped generations of the family.- The apartment is brand new, and everything works very well.
Cons
The building is described as the tallest, ugliest, most run-down 14-story building in the heart of the city.- The company is described as the worst and the management as the worst ever encountered.
- There is bad plumbing and drainage, with the apartments frequently flooding and water shut off all day for repairs.
- Elevators are constantly breaking down, leaving people stuck.
- The building is never sprayed for bed bugs, allowing bed bugs to swarm the apartments.
- Customer service is poor and tenants are consistently disrespected, with no one listening to their complaints.
Review
Concord Pasadena is best suited for seniors who value a storied, family-oriented community in central Pasadena and who are comfortable riding out a substantial renovation in exchange for a markedly improved living space. The building’s long-standing presence, described as a place that has helped generations, suggests deep social connections and a sense of belonging that can matter as daily routines and nearby amenities become increasingly important. Location behind the event center offers walkable access to city life, and the renovation trajectory signals a commitment to modernizing living spaces. In short, this is a choice for those who prize community history and potential future comfort over present cosmetic polish.
Those weighing alternatives should consider residents whose tolerance for disruption is low and whose priority is immediate reliability. The most consequential concerns span operational stability rather than cosmetic upgrades: unpredictable plumbing, frequent water shutoffs, and elevator downtime that can strand residents. Bed bug activity and inconsistent pest control also loom as tangible daily risks for seniors who value predictable, clean, and safe surroundings. Potential residents who need a consistently responsive management team should compare experiences at comparable Pasadena options where service levels and problem resolution are more consistently demonstrated.
On the upside, the community’s legacy and the social fabric it supports can be strong selling points. Acknowledgments of a multi-generational positive impact point to a welcoming culture and meaningful peer networks that can sustain independent living longer. The renovation now underway includes a turn toward brand-new apartments where some residents report everything functioning smoothly, suggesting that the upgrades can deliver practical, day-to-day improvements. The asbestos remediation and broader infrastructure upgrades address significant safety and quality concerns, signaling that the property may soon align with contemporary senior-living expectations if the work progresses as planned.
Yet the drawbacks remain highly salient and not easily dismissed. Management reputation in several reviews is described as poor, with complaints about disrespect and a lack of listening to tenant concerns. The operational headaches, plumbing failures, frequent water outages, and elevators that fail or stall, directly affect safety and independence. Bed bug presence adds another layer of stress and potential health risk, undermining confidence in the living environment. The building’s aged exterior and logistical headaches reinforce a sense that reliability lags behind aspiration, a critical consideration for families prioritizing stable daily life.
Despite these challenges, the potential improvements can offset many concerns if renovation milestones are met and sustained. A newly remodeled apartment that works, coupled with a focused asbestos cleanup and upgraded infrastructure, could transform resident experiences by reducing ongoing maintenance burdens and increasing energy efficiency, safety, and ease of use. The decisive factor is verifiable progress: a concrete, transparent renovation timetable, current status updates on essential systems (water, elevators, pest control), and a demonstrated track record of responsive, resident-centered management. Prospective residents should seek a detailed plan, inspect sample remodeled units, and obtain assurances about the continuity of services during construction.
In deciding, Concord Pasadena should be weighed against two poles: the appeal of a historic, connected community with a clear path to modernized living, versus the demand for immediate reliability and attentive service. For couples, seniors living alone, or families who value community ties and are prepared to endure a transition period, the upside of a refreshed, safer environment can be substantial. For those who cannot tolerate ongoing disruptions, or who require consistently flawless operations from day one, alternatives in Pasadena offer more predictable experiences today. The best path forward involves an on-site visit during active renovation, candid questions about current service levels, and a clear read on whether the long-term benefits justify the short-term inconveniences.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Burbank-Glendale-Pasadena (13 miles away)
Ambulatory care
Diabetic care
Meals provided
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
