245 S El Molino, Pasadena, CA 91101
To contact a resident: (626) 578-0460
For more information about senior living options: (866) 208-4318
Jasmin Terrace at El Molino Costs & Pricing
At Jasmin Terrace at El Molino, the monthly costs for accommodation reflect a competitive positioning within the local and state markets. For a semi-private room, residents can expect to pay $3,500 per month, which is slightly above the Los Angeles County average of $3,349 and closely aligned with the state average of $3,333. Meanwhile, those opting for a studio will find the monthly rate set at $4,000; this figure is notably lower than both the county's average of $4,172 and California's average price of $4,145. These pricing strategies suggest that Jasmin Terrace offers value while maintaining essential amenities and services tailored to residents' needs.
| Floor plans | Jasmin Terrace at El Molino | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,500 | $3,349 | $3,333 |
| Studio | $4,000 | $4,172 | $4,145 |
Overall Review of Jasmin Terrace at El Molino
Pros
The staff are nice and courteous.
The head nurse Mary and the supervising nurses are wonderful.
Jasmin Terrace offers a large space with a spacious patio for residents to walk around.
The facility provides live music every evening, creating a pleasant atmosphere.
The dining room is nicely set up and family members can dine with their loved ones.
The community keeps residents engaged with a variety of activities.
The facility is clean and odor-free, with staff who go out of their way to keep residents happy.
There are 24-hour staffing at the main entrance and surveillance cameras, enhancing safety.
Cons
The staff appear incompetent.
Virginiaâs intake process is unprofessional, sloppy, and a waste of time.
The facility seems lazy and selective about who it will care for, sometimes claiming residents are âtoo young.â
The intake and placement process is marked by false promises and poor communication, with repeated delays and missed replies.
The facility is described as unclean, with bad-smelling rooms and gruff staff, and the food is reportedly awful.
There are serious safety concerns, including unvaccinated staff and residents not being properly protected, leading to Covid and other risks.
Memory care and other units arenât properly separated, causing distress with screaming residents and inappropriate behavior.
Management is unresponsive, with the executive director allegedly refusing to return calls, and warnings to stay away from the facility.
Review
Jasmin Terrace at El Molino is best suited for families seeking an engaged, dementia-conscious environment with generous space and a robust activity calendar. It works well for residents who require hands-on assistance with daily routines yet benefit from regular social stimulation, live music, crafts, and organized activities, that help preserve familiarity and dignity. The campus design supports mobility and safe wandering, with multiple gathering rooms and outdoor areas that encourage interaction rather than isolation. In practical terms, this community delivers warmth, attentiveness, and a lived-in feel that prioritizes connection over antiseptic perfection, making it a reasonable choice for those who value engagement and a personal touch.
However, this is not the universal solution. Families that insist on consistently professional intake processes, seamless communication, and transparent leadership should scrutinize closely. Several reviewers flag inconsistent responsiveness from the executive team, particularly around admissions and follow-up, which can stall moves and erode confidence. Cleanliness and dining quality have also drawn mixed feedback, at times markedly negative. If safety, predictable routines, and a clearly separated memory-care wing are non-negotiables, alternatives with stronger governance and more modern infrastructure may prove safer bets. In addition, concerns about staff stability and credibility around management raise red flags for long-term reassurance.
When the positives land, they land with real impact. Compassionate care teams and nurses regularly earn praise for attentive, personalized support through challenging dementia journeys. The facilityâs ample space, a large main area, outdoor patios, and walkable corridors, facilitates movement and socialization without feeling claustrophobic. An active engagement program, including nightly live music, helps residents retain a sense of identity and routine. Visible safety measures, staff at entrances and surveillance, provide reassurance to families worried about wandering. Affordability relative to peers adds practical appeal for households balancing care quality with budget constraints.
Yet the record is far from uniform, and the most serious red flags cannot be ignored. Multiple reviews allege pattern-level management failures, including delayed intake and inconsistent follow-up, which undermine confidence during the moving process. There are serious accusations focusing on neglect or harm, from concerns about food quality to alleged unsafe bed arrangements and a perception that responsive leadership is lacking. The tone and consistency of staff interactions vary widely, with some accounts describing gruff or disengaged behavior, and the lack of a clearly separated memory-care wing heightening questions about specialized safety. Dining conditions, housekeeping, and carpeting have also drawn criticism, muddying the overall value proposition.
On balance, the community earns trust through steady, visible care from certain staff members who know residents by name and treat families with respect. Credible stories describe residents benefiting from reliable routines, meaningful activities, and opportunities for outdoor time that foster a humane, dignified experience. For families seeking affordability without sacrificing basic dignity, Jasmin Terrace can deliver a solid, family-friendly option. The combination of a large campus, ongoing engagement, and a track record of attentive dementia care offers practical reassurance for caregivers who prioritize companionship and safety over flawless polish.
Decision guidance: Jasmin Terrace at El Molino remains a viable choice for families prioritizing warmth, personal attention, and generous activity space, provided the administrative performance is acceptable. It is less suitable for those who demand flawless operations, premier dining, and a perfectly separated memory-care environment, or for those needing consistently prompt leadership in admissions and problem-solving. Prospective buyers should interview multiple staff, request tours of all wings, observe a meal service and a memory-care activity, and review the latest state licensing inspections. Conversations with current residents or families about communication patterns are essential. If governance and consistency prove solid, Jasmin Terrace can fulfill a compassionate, engaging, budget-conscious option; if not, it is prudent to explore other Pasadena communities with stronger oversight and clearer memory-care separation.



















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