40024 Sagewood Drive, Palm Desert, CA 92260
For more information about senior living options: (844) 490-3973
The staff are very friendly and attentive, with abundant amenities and activities for a diverse senior community. The facility is clean, beautiful, and offers numerous options for seniors. Mary Kay and Nathan are personable, professional, and knowledgeable, making the placement process seamless. Nathan goes above and beyond to greet visitors and make residents feel welcome. The community prioritizes resident and family care, making it a beautiful place to live. The staff are excellent, with Hector in memory care consistently helpful. Villa Bellagio is amazing, with top-notch staff and facilities that genuinely care about residents. The memory care unit is outstanding, with Hector Gutierrez delivering exceptional care and leadership. The dining area is expansive and the kitchen and dining facilities are superb.
The facility is sometimes understaffed. Visitor parking is limited. The memory care door sometimes requires guests to wait because the doorbell does not alert staff. When residents are sick, meals are not reliably delivered to rooms due to staffing shortages. Some staff have been observed being rude to residents. The restaurant menu has not changed in over a year, and items are frequently unavailable. Maintenance can be slow, with issues like changing a ceiling light bulb taking months, and benches in hallways being removed and not replaced for long periods. Management responsiveness is inconsistent, with calls not always returned and access to management described as difficult.Bella Villaggio presents itself as a bright, expansive senior living community that clearly aims to cater to a very diverse aging population. Across the many comments, there is a strong sense that the setting is inviting and well-equipped: beautiful grounds and interiors, a large main dining area, a movie theater, a library, a gym, and a pool all contribute to an upscale, "extravagant" feel. Reviewers consistently note that the staff are friendly, welcoming, and eager to help, and many highlight that the amenities and activities provide a wide range of options for people at different stages of aging. In short, the place makes a very positive first impression: clean, pleasing to the eye, and full of life.
Several reviewers emphasize the importance of warm, personal service from specific staff members. Mary Kay Mahoney (often referred to as Mary Kay) and Nathan are repeatedly praised for guiding families through the process of selecting and placing a loved one into care, with one reviewer describing the process as seamless and noting that Nathan, in particular, went out of his way to greet the family and make them feel welcome. Allison and Rusty, as well as other residents and families, echo similar sentiments about kindness, professionalism, and genuine care. The sentiment is reinforced by those who point to Hector Gutierrez in the memory care unit as a standout, describing him as helpful and kind. Taken together, these voices create an impression of a facility that sincerely tries to put people first and to make transitions smoother for families.
Yet, behind the positive notes about care and culture, there are repeated cautions about practical challenges. Several reviewers raise concerns about staffing levels, especially when residents are sick and require assistance with meals or other needs. One commenter mentions that when a family member was ill, the staff's ability to deliver meals to the room was inconsistent, implying that shortages or workflow issues hindered basic services. There are also remarks about occasional rude interactions from some staff members, underscoring that not every encounter meets the same standard of kindness or professionalism. Another practical irritant mentioned is an inconvenient doorbell at the memory unit that doesn't reliably alert staff when someone is at the door, which can be especially frustrating in hot weather.
Menu and dining emerge as another area with mixed feedback. A reviewer notes that the menu in the restaurant had not changed in over a year, with dishes appearing repeatedly, and some dishes not matching how they are described. This kind of inconsistency is jarring for families hoping for reliable, varied dining experiences. Conversely, other comments celebrate the dining hall's scale and ambiance, suggesting that when dining service meets expectations, it contributes positively to the sense of a premium living environment. The tension between a grand setting and some disappointing operational realities becomes a recurring theme in the feedback.
There are shifting threads about management and ongoing improvements. One update claims that a new manager brought visible improvements, such as adding back benches and chairs in hallways to support residents' rest and ease of movement, and making maintenance tasks more timely. However, other reviewers describe a downturn in service and support, with examples like waiting months to change a ceiling light bulb and repeated delays in basic maintenance. Some residents also note that benches were removed and had not been replaced after many months, highlighting how seemingly small decisions can affect day-to-day comfort. A later update reiterates hope for continued improvement under new leadership, but the mixed signals about management efficacy and responsiveness remain a point of contention for several families.
Several narratives underscore a strong, almost personal sense of trust and warmth from the staff who provide day-to-day care, even as families voice serious concerns about systemic issues. A family member praises the care their 90-year-old parents have received since moving in, calling the staff and facilities "top notch" and expressing a high degree of confidence in the people who look after their loved ones. The memory care team, especially Hector Gutierrez, is singled out again and again as making a meaningful difference in residents' lives. Another reviewer describes the care as something akin to family and speaks highly of the support during difficult times, such as the loss of a loved one. These deeply positive personal experiences reinforce the sense that, when the team functions at its best, Bella Villaggio can offer genuinely compassionate, high-quality care.
Finally, the overall tone is a blend of admiration for the facility's grandeur and concern about the reliability of some operations. Several reviewers speak to the estate's beauty, its convenient location, and its impressive, almost resort-like atmosphere. They describe residents and families feeling welcomed, safe, and cared for, especially in memory care. Yet they also caution prospective residents and their loved ones to consider the practical realities: staffing fluctuations, occasional lapses in service, maintenance delays, and a dining program that sometimes falls short of expectations. The picture that emerges is of a community with extraordinary potential and a strong foundation of friendly, dedicated staff, but one that still wrestles with consistency in daily operations and management responsiveness. For those seeking a vibrant, amenity-rich environment and who are prepared to engage with the management team to address concerns, Bella Villaggio represents a compelling option with real strengths and notable caveats.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sagewood Residential Care in Palm Desert, CA is a premier board and care home that offers exceptional assisted living services for seniors. Our community is fully furnished, providing a comfortable and welcoming environment for residents to call home.
At Sagewood Residential Care, we strive to provide a range of amenities that enhance the daily lives of our residents. Our dining room offers delicious meals prepared by our skilled culinary team, accommodating special dietary restrictions as needed. Residents can enjoy their meals in a social setting, fostering companionship and connection with fellow residents.
In addition to our indoor spaces, our community boasts a beautiful garden and outdoor space where residents can relax and soak up the sunshine. Our housekeeping services ensure that all common areas are kept clean and tidy, allowing residents to focus on enjoying their time at Sagewood Residential Care.
We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for residents to participate in. These engaging activities not only promote physical health but also encourage social interaction and mental stimulation.
The care services provided at Sagewood Residential Care are comprehensive and personalized to meet each resident's unique needs. Our compassionate staff is available 24/7 to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless medical care for our residents.
Managing medication can be complex, but at Sagewood Residential Care, we provide medication management services to alleviate this burden for our residents. Additionally, transportation arrangements can be made for medical appointments or other outings as needed.
Located in Palm Desert, CA, our community is conveniently surrounded by various amenities. Five cafes nearby offer opportunities for socializing or enjoying a cup of coffee with friends. With 13 pharmacies in close proximity, accessing medications is quick and convenient. There are also numerous physicians nearby who provide accessible healthcare options for our residents.
For entertainment purposes or special occasions, there are 17 restaurants nearby where residents can indulge in delicious meals or gather with loved ones. Additionally, one theater nearby provides opportunities for cultural experiences and entertainment. Lastly, four hospitals in the area ensure that residents have access to high-quality medical care when needed.
At Sagewood Residential Care, we are dedicated to providing a nurturing and supportive environment for our residents. With our exceptional amenities, personalized care services, and convenient location, we strive to make every day fulfilling and enjoyable for the seniors who call our community home.
This part of Palm Desert offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby, such as Sherman's Deli & Bakery and The Cheesecake Factory, residents can enjoy delicious meals without having to travel far. In terms of healthcare, there are several physicians' offices and hospitals within close proximity, including Eisenhower Neuroscience Institute and Eisenhower Medical Center. Additionally, pharmacies like CVS and Walgreens are easily accessible for medication needs. For leisure activities, cafes like Starbucks provide a comfortable place to relax and socialize. Overall, this area boasts a mix of essential services and entertainment options that cater to the needs of seniors seeking a vibrant community in Palm Desert.
Sagewood Residential Care is located at 40024 Sagewood Drive, Palm Desert, CA 92260 in Riverside County, California
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
