Sagewood Residential Care in Palm Desert, CA

40024 Sagewood Drive, Palm Desert, CA 92260

For more information about senior living options: (844) 490-3973

4 from 38 reviews
5 stars
20
4 stars
6
3 stars
8
2 stars
0
1 stars
4

Assisted Living Board and Care Home

Overall Review of Sagewood Residential Care

Pros

  • pro The staff are very friendly and attentive, providing excellent care.
  • pro The facility is clean, beautiful, and offers many options and activities for seniors.
  • pro The placement process is seamless thanks to personable, professional, and knowledgeable staff.
  • pro The memory care unit, including Hector Gutierrez, is highly regarded for outstanding support.
  • pro The community is top-notch and prioritizes residents' well-being.
  • pro The residence features impressive amenities, including a movie theater, library, gym, and pool.
  • pro The new management has made improvements, and the facility is evolving positively.

Cons

  • pro The facility seems understaffed at times.
  • pro The doorbell does not alert staff when someone is at the door, which is especially annoying in hot weather.
  • pro They have difficulty delivering meals to sick residents due to insufficient staff.
  • pro Some staff members have been observed being very rude to residents.
  • pro The restaurant menu has not changed in over a year.
  • pro The service and support has declined, with slow maintenance and response times.
  • pro It took more than three months to change a ceiling light bulb.
  • pro Benches in the hallways were removed and not replaced for six months despite ongoing requests.
  • pro They have failed to deliver meals to residents after surgery.
  • pro Management is described as horrible by residents.

Review

Sagewood Residential Care in Palm Desert is best suited for seniors who want a lively, amenity-rich environment with a clearly cared-for social life and a strong emphasis on memory-care support. The campus presents like a resort more than a traditional care setting: a large dining area, a library, a gym, a pool, and a movie theater anchor a schedule designed to entertain a diverse aging population. The staff generally conveys warmth and approachability, and the community has earned praise for a breadth of options and activities that keep residents engaged throughout the day. Within memory care, leadership and coordination have been singled out as a particular strength, giving families a measure of confidence when specialized support is needed.

Those who may want to consider alternatives are those whose priorities include flawless day-to-day reliability and ultra-consistent service. Several reviews flag episodes of understaffing and uneven performance among team members, with some calls not being returned promptly and a few interactions described as less than courteous. Meals and room delivery can be inconsistent, particularly when residents are sick or when demand stretches the dining or care teams. Maintenance can lag - an ongoing frustration for some families who expect rapid fixes and timely upkeep. Limited visitor parking and a few management communication gaps further complicate the daily experience for visitors who want seamless access and clear, proactive updates.

The core strengths at Sagewood offset many of these drawbacks in meaningful ways. The friendly staff and the breadth of programming create a robust daily routine that encourages social connection and full participation in campus life, rather than passive supervision. Aesthetic quality and cleanliness are repeatedly noted as standout traits, contributing to a sense of dignity and comfort for residents. For families with a loved one in need of memory-care support, the unit has particular momentum, with recognized leadership that can translate into more consistent care plans, better coordination with families, and a clearer point of contact for questions or concerns. When the management team is responsive, the community's strengths - its amenities, its social calendar, and its focused care - increasingly align with family expectations.

Nevertheless, the cons present a tangible counterbalance. Menu variety and culinary execution have been a recurring discussion point, with some residents and families reporting stale options and occasionally mismatched dish descriptions. Service lapses - such as delayed meal delivery to rooms during illness or slower-than-desired repairs - can undermine the impression created by the polished common spaces. Instances of rude or uneven front-line service have appeared in reviews, underscoring the reality that staff consistency is not universal. Additionally, changes in management and some long-standing practice adjustments (such as reintroducing hall seating and addressing maintenance timeliness) show that the facility is capable of improvement, yet families must weigh whether current conditions meet their expectations for daily operations and communication.

When evaluating Sagewood, a practical approach is essential. Prospective families should request a candid tour of the memory-care area and speak directly with the memory-care coordinator about ongoing routines, response times, and how care plans evolve with resident needs. Inquire about dining: how menus rotate, who oversees kitchen staffing, and how frequently residents get new options or specialties. Observe staff interactions during a peak service period and ask about staffing ratios at different shifts. Probe maintenance workflows - how quickly a light bulb is replaced, how common areas are tended, and what the process is for addressing a resident's immediate concerns. Given the strong social and memory-care strengths, these questions help confirm whether the environment will deliver the reliable daily experience necessary.

In the end, Sagewood stands out for families seeking a high-end, activity-rich setting with meaningful memory-care leadership and a vibrant campus life. It is a compelling choice for those who value social engagement, comprehensive amenities, and a front-line staff that genuinely cares. For families whose non-negotiables include unambiguous, consistently flawless daily service - particularly around meals, timely maintenance, and proactive management communication - alternative communities may offer more predictable day-to-day operations. The decision hinges on balancing the allure of the resort-like campus and robust memory support against the reality of occasional staffing gaps and service variability.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (8 miles away) Palm Springs International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sagewood Residential Care in Palm Desert, CA is a premier board and care home that offers exceptional assisted living services for seniors. Our community is fully furnished, providing a comfortable and welcoming environment for residents to call home.

At Sagewood Residential Care, we strive to provide a range of amenities that enhance the daily lives of our residents. Our dining room offers delicious meals prepared by our skilled culinary team, accommodating special dietary restrictions as needed. Residents can enjoy their meals in a social setting, fostering companionship and connection with fellow residents.

In addition to our indoor spaces, our community boasts a beautiful garden and outdoor space where residents can relax and soak up the sunshine. Our housekeeping services ensure that all common areas are kept clean and tidy, allowing residents to focus on enjoying their time at Sagewood Residential Care.

We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for residents to participate in. These engaging activities not only promote physical health but also encourage social interaction and mental stimulation.

The care services provided at Sagewood Residential Care are comprehensive and personalized to meet each resident's unique needs. Our compassionate staff is available 24/7 to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless medical care for our residents.

Managing medication can be complex, but at Sagewood Residential Care, we provide medication management services to alleviate this burden for our residents. Additionally, transportation arrangements can be made for medical appointments or other outings as needed.

Located in Palm Desert, CA, our community is conveniently surrounded by various amenities. Five cafes nearby offer opportunities for socializing or enjoying a cup of coffee with friends. With 13 pharmacies in close proximity, accessing medications is quick and convenient. There are also numerous physicians nearby who provide accessible healthcare options for our residents.

For entertainment purposes or special occasions, there are 17 restaurants nearby where residents can indulge in delicious meals or gather with loved ones. Additionally, one theater nearby provides opportunities for cultural experiences and entertainment. Lastly, four hospitals in the area ensure that residents have access to high-quality medical care when needed.

At Sagewood Residential Care, we are dedicated to providing a nurturing and supportive environment for our residents. With our exceptional amenities, personalized care services, and convenient location, we strive to make every day fulfilling and enjoyable for the seniors who call our community home.

Nearby Places of Interest

This part of Palm Desert offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby, such as Sherman's Deli & Bakery and The Cheesecake Factory, residents can enjoy delicious meals without having to travel far. In terms of healthcare, there are several physicians' offices and hospitals within close proximity, including Eisenhower Neuroscience Institute and Eisenhower Medical Center. Additionally, pharmacies like CVS and Walgreens are easily accessible for medication needs. For leisure activities, cafes like Starbucks provide a comfortable place to relax and socialize. Overall, this area boasts a mix of essential services and entertainment options that cater to the needs of seniors seeking a vibrant community in Palm Desert.

Restaurants

  • Sherman's Deli & Bakery (0.1 miles)
  • Cork Tree (1.7 miles)
  • Yard House (1.7 miles)
  • The Cheesecake Factory (1.8 miles)
  • Dringk Eatery + Bar (1.8 miles)
  • Red Lobster (2.2 miles)
  • Islands Restaurant Palm Desert (2.2 miles)

Physicians

  • Eisenhower Neuroscience Institute (0.3 miles)
  • Advanced Periodontics Implant Center (0.3 miles)
  • Fleur Women's Health (0.3 miles)
  • Internal Medicine Specialists (0.3 miles)
  • Milauskas Eye Institute - Surgery Center (0.9 miles)
  • Ronald B Rudlin MD (1.1 miles)
  • Desert Ear, Nose & Throat Medical Group (1.1 miles)

Hospitals

  • Medical Records Department (1.1 miles)
  • Hope Square Surgical Center (1.1 miles)
  • Eisenhower Medical Center (1.2 miles)
  • City of Hope (1.9 miles)

Cafes

  • Starbucks (1.8 miles)
  • Marriott's Shadow Ridge I-The Villages (1.8 miles)
  • Panera Bread (2.5 miles)
  • Starbucks (2.8 miles)
  • Panera Bread (3.1 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.8 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.4 miles)
  • Rivers Edge Pharmacy (2.6 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.2 miles)
  • Phoenix Rising Recovery (3.4 miles)
  • Emmanuel Pharmacy (4.6 miles)

Theaters

  • Mary Picford Theater (4.7 miles)

Places of Worship

  • Southwest Community Church (5 miles)

Frequently Asked Questions

Where is Sagewood Residential Care?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.