Rancho Mirage Health And Rehabilitation Center

Pros

• Rancho Mirage was described as a comfortable, clean, and aesthetically pleasing place with beautiful views from the rooms.
• The staff and management at Rancho Mirage were noted to be very nice and helpful.
• One reviewer mentioned that the facility is much nicer, newer, and brighter compared to the previous one their loved one stayed in.
• The cleanliness of Rancho Mirage was specifically highlighted as a positive aspect of the facility.
• Overall, one reviewer suggested that Rancho Mirage is better than 9 out of 10 other facilities they have encountered.

Cons

• The facility is understaffed, resulting in ignorance of patients and inadequate physical therapy for residents.
• A patient fell and sustained a serious injury due to neglect, leading to a poor experience overall.
• The care provided was unacceptable, as evidenced by the failure to properly manage a colostomy bag, which resulted in worsening health.
• Some CNAs displayed rough attitudes and were unwilling to assist patients who needed help with basic needs, like walking to the bathroom.
• Upon admission, the cleanliness of the room was questionable, and there were instances of unauthorized medical actions by staff.
• The majority of nursing staff lacked responsiveness and compassion towards patients, highlighting a negative attitude towards caregiving.
• There was a lack of communication regarding medication instructions when discharging a patient, creating confusion for family members.

Review

In recent reviews of various rehabilitation and skilled nursing facilities, the experiences shared by families and patients paint a varied picture of care quality, staff attentiveness, and overall satisfaction. While some facilities offer pleasant environments and reasonable care, many others reveal distressing issues that raise serious concerns about patient safety and well-being.

One family expressed profound dissatisfaction with a facility where their husband was admitted to regain his ability to walk. Despite two weeks of stay, they noted a severe lack of physical therapy, with minimal progress observed. Tragically, he suffered a fall during the night, resulting in an injury above his eye that left him with bruising. The family's frustration mounted as they received no guidance on managing medications upon discharge, forcing them to guess which prescriptions were necessary. This experience highlighted significant staff shortages leading to inadequate attention for patients—a theme echoed in multiple reviews.

Another review described the grave shortcomings in care provided to an elderly patient with a colostomy bag. This patient experienced repeated instances of bag failure and neglect from staff that even led to it being emptied without replacement at one point. After just two weeks in the facility, the patient’s condition had worsened rather than improved, compelling the family to seek alternative accommodations for their loved one. Such neglect is alarming and raises important questions about the adequacy of training and supervision for caregivers working with vulnerable populations.

Some reviewers noted that while certain facilities maintained cleanliness and offered aesthetically pleasing surroundings—such as beautiful views—the quality of caregiver interactions left much to be desired. In one instance, family members reported mixed experiences regarding Certified Nursing Assistants (CNAs); although some displayed compassion and attentiveness towards patients, others exhibited unprofessional attitudes and rough handling skills. In particular, CNAs reportedly refused to assist walking patients when needed due to claims of being “too busy,” reflecting systemic issues related to staffing ratios that compromise direct care.

The admission experience also proved troubling for some families; one reviewer detailed waiting nearly half an hour before receiving any assistance after arriving at the facility with their grandmother. The unpleasant odor emanating from her room indicated poor hygiene standards or inadequate cleaning practices indirectly affecting patient dignity. Furthermore, there was an unsettling incident wherein a catheter was removed without proper authorization—a mistake highlighting failings in communication protocols among clinical staff.

On a more positive note, facilities like Rancho Mirage Health and Rehabilitation Center garnered favorable mentions for their cleanliness and appealing aesthetics. One resident's family relayed their appreciation for the bright atmosphere compared to previous accommodations while noting that hospice services provided valuable support during this transition period. Although improvements could be made in nurse attentiveness and communication between caregivers and families remain areas for growth within this environment as well.

Ultimately, these reviews yield crucial insights into both commendable aspects of skilled nursing facilities alongside areas desperately needing enhancement or overhaul. The evident experiences range from severe neglect leading families to remove loved ones altogether—to moments where patients found comfort amidst supportive staff members willing to provide care when it mattered most. Ensuring consistent quality across all levels remains paramount if these establishments are truly committed to fostering healing atmospheres where individuals can recover safely among compassionate caretakers attentive enough not only address physical needs but emotional well-being too.

Physicians

• Internal Medicine Specialists (0.2 miles)
• Fleur Women's Health (0.2 miles)
• Eisenhower Neuroscience Institute (0.2 miles)
• Advanced Periodontics Implant Center (0.2 miles)
• Milauskas Eye Institute - Surgery Center (0.4 miles)
• Ronald B Rudlin MD (0.6 miles)
• Desert Ear, Nose & Throat Medical Group (0.6 miles)

Restaurants

• Sherman's Deli & Bakery (0.5 miles)
• Yard House (1.5 miles)
• The Cheesecake Factory (1.5 miles)
• Dringk Eatery + Bar (1.6 miles)
• Red Lobster (2.1 miles)
• Islands Restaurant Palm Desert (2.2 miles)
• Cork Tree (2.3 miles)

Hospitals

• Medical Records Department (0.6 miles)
• Hope Square Surgical Center (0.6 miles)
• Eisenhower Medical Center (0.7 miles)
• City of Hope (2.5 miles)

Cafes

• Starbucks (1.6 miles)
• Marriott's Shadow Ridge I-The Villages (1.8 miles)
• Panera Bread (2.6 miles)
• Panera Bread (3 miles)
• Starbucks (3.2 miles)
• Starbucks (5.3 miles)
• Starbucks (5.7 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Rivers Edge Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.4 miles)
• Phoenix Rising Recovery (3.7 miles)
• The Vault Dispensary Lounge (4.1 miles)

Theaters

• Mary Picford Theater (4.2 miles)

Places of Worship

• Southwest Community Church (5.6 miles)