18915 Liedan Street, Northridge, CA 91324
For more information about senior living options: (844) 490-3973
The rehabilitation team is excellent. The nurses aides are empathetic, helpful, and caring. Mom is in good hands. The staff here at Gardens at Northridge is awesome. The facility is fantastic; the staff is warm and caring. The facility is clean, sterilized, and the food was superb. Brookdale is a caring and loving place. The layout and design of the place are beautiful. Everyone is very warm, welcoming, and professional.
The wait after pressing the call button can be as long as two hours, even when the resident is laying in urine or feces. A resident could die from a heart attack or stroke because staff don't come to check why they are calling. Not all staff neglect residents, but a good number do, especially in the evening and night hours. The reviewer is currently experiencing that level of poor care. One reviewer would give zero stars, saying the facility is not a caring place for loved ones. After a complaint, Brookdale claimed the resident had progressed enough to be discharged, which the reviewer disputes; the new facility was found to be better. The head of the facility showed his true nature, short-term stays were not welcomed, and the director was rude and demeaning to an elderly woman.In the Northridge area, family members and loved ones describe a landscape of care that is at once hopeful and fraught with challenges. Two facilities repeatedly come up in conversations and reviews: The Gardens at Northridge and Brookdale Northridge. Across the board, families express appreciation for genuine compassion and capable rehab teams, even as they recount experiences that range from highly concerning to thoroughly satisfying. The stories reveal how much depends on the unit, the shift, and the individual caregivers, as well as on management and the cadence of daily operations.
At The Gardens, there is a clear message of both concern and commendation. A number of reviewers report alarming delays, with a call button that can go unanswered for up to two hours, and with distressing implications that such delays could put someone at risk during serious events like a heart attack or stroke. One reviewer bluntly notes that "you could die if you suffer a heart attack or stroke because they don't come to check why you are calling," underscoring fears about patient safety during evenings and night hours. While these concerns are stark and not universal (the reviewer does acknowledge that "not all staff neglect your needs, but it is perpetrated by a good number of them" and that the situation is specifically problematic in certain times), they form a powerful part of the overall impression of The Gardens as a place where care quality can vary significantly by shift and staff.
Yet, The Gardens also earns praise for other aspects of care and operations. Several reviewers highlight the rehabilitation team as "excellent," with nurse aides described as "empathetic, helpful and caring." In these voices, the facility feels capable in the areas that matter most to many families: rehabilitation outcomes, support for daily living, and a sense that the care team is committed to helping residents recover and maintain function. One parent shares that "Mom is in good hands," a sentiment echoed by others who emphasize the warmth and engagement of the rehab and nursing staff when supporting long-term care residents. The physical environment is repeatedly praised as well - calm, well-organized, and welcoming, with grounds that are beautifully maintained, rooms that are nice, and an outdoor area that is safe and private for sunshine, garden time, or simply quiet moments outdoors. For families weighing costs and convenience, there is also appreciation for competitive pricing and even animal-friendly policies, which contribute to a home-like atmosphere for many residents.
Personal stories from The Gardens further illustrate the mixture of care experiences. Tours and interactions with staff sometimes leave a lasting positive impression: Desire Lopez, described as the sales director, is remembered as "delightful and easy to talk to," someone who listened to and answered questions with care. Moments that speak to a deep sense of commitment also appear - caregivers who go above and beyond to honor special occasions, such as making sure a wife returning from memory care for an anniversary is surprised with makeup and a celebratory presentation, and staff who spontaneously express love and attention in the moment. Esmerelda and others are singled out for stepping up with warmth and thoughtfulness that deeply touch families. All of these anecdotes contribute to a narrative of a facility that, even in the presence of significant concerns, can deliver meaningful, heartfelt care when the stars align on staff availability and empathy.
Moving to Brookdale Northridge, reviews skew more toward consistently strong praise of care, especially in the long-term and skilled nursing arenas. The facility is described as "clean, sterilized and the food was superb," with multiple commenters noting a sense of home-like warmth. The rehabilitation and nursing teams are repeatedly praised as excellent, positioning Brookdale Northridge as a place where the core components of elder care - rehabilitation, daily nursing care, and reliable support - work well. Specific staff are highlighted for their impact: Eden the administrator who promptly admitted a resident, Cheryl the social worker who is "top of her game," and nurses Anna and Lee who are described as wonderful. Reviewers also appreciate the overall communication and continuity of care - collaboration with home health agencies, smooth transitions from admission to discharge, and a sense that Brookdale can be a reliable, supportive home through various stages of aging and illness. The experiential arc of a resident's journey - such as a mom with a broken hip who required skilled nursing and found steady, caring support through rehab and beyond - appears consistently positive, reinforcing Brookdale Northridge's reputation for patient-centered care, attentive staff, and a nurturing environment.
But no facility is without criticisms, and Brookdale Northridge is no exception in this regard. One reviewer expresses a strong negative sentiment, stating that if a zero-star option existed, they would use it. This account describes disappointing experiences with both assisted living and skilled nursing, including a perception that progress claimed by Brookdale's head therapist led to an inappropriate discharge, and a subsequent comparison with a different facility that highlighted better care elsewhere. Another review recounts a distressing annual cycle of care where a loved one returned from hospitalization only to be pushed out after a scooter accident, with management described as rude or demeaning and unclear about post-surgery support. The concern here centers on communication, discharge planning, and the perception that management priorities sometimes overlook the needs and continuity of care for residents awaiting longer-term or post-acute support.
Taken together, the array of reviews paints a nuanced portrait: Brookdale Northridge often earns high marks for its long-term care, rehabilitation, conscientious nursing, and overall environment that feels home-like and stable. The Gardens at Northridge, meanwhile, shows a facility with evident strengths in rehabilitation teams, compassionate aides, and a thoughtfully designed living environment, but with troubling reports of delayed call-bell responses and safety gaps during certain shifts. Families consistently note that staff dedication and demeanor can make all the difference - the same facility can feel like a sanctuary in one moment and a source of grave concern in another, depending on which staff member is on duty and how well the care plan is executed.
For families considering these communities, the common thread is clear: care quality can vary by unit, shift, and leadership, even within the same campus. If safety, prompt response, and consistent medical oversight are non-negotiables, it's prudent to ask pointed questions about response times, escalation protocols for emergencies, and how care plans adapt across different times of day. If rehabilitation, warmth, and a home-like atmosphere are paramount, both facilities offer compelling strengths, underscored by positive testimonials about dedicated staff, excellent rehab teams, and welcoming environments. In every case, touring in person, meeting the care teams, and visiting at different times can provide the most accurate sense of how care will feel on a daily basis for a loved one.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (11 miles away) Los Angeles International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northridge Gardens Board & Care is an exceptional assisted living community located in the vibrant city of Northridge, CA. With a range of services and amenities designed to enhance the quality of life for our residents, we provide a comfortable and inviting environment for seniors to thrive.
Our community offers fully furnished accommodations that ensure residents feel at home right away. Each room is decorated with tasteful furnishings and includes all the necessary amenities to promote a relaxed and convenient lifestyle. Residents can enjoy the beauty of our well-maintained garden or spend time in our spacious outdoor areas, perfect for fresh air and relaxation.
At Northridge Gardens Board & Care, we understand that daily tasks can become challenging as individuals age. Therefore, we offer personalized care services tailored to meet each resident's unique needs. Our compassionate staff provides assistance with bathing, dressing, transfers, and other activities of daily living. We also coordinate with healthcare providers to ensure residents receive the appropriate level of care they require.
Ensuring proper nutrition is essential for our residents' wellbeing. That's why we provide delicious meals prepared by our expert culinary team. We accommodate special dietary restrictions such as diabetes diets and offer a variety of options to suit individual preferences. Additionally, our dining room creates a warm and social atmosphere where residents can enjoy their meals alongside friends.
To keep our residents engaged and entertained, we offer scheduled daily activities designed to stimulate both physical and mental wellbeing. From group exercises to crafts and games, there is always something enjoyable happening within our community.
Convenience is key at Northridge Gardens Board & Care. With numerous nearby amenities, including cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity, residents have easy access to everything they need.
Choosing Northridge Gardens Board & Care means choosing a welcoming assisted living community where you or your loved one will receive top-quality care in a comfortable environment. Join us today and experience the difference of a compassionate and vibrant community.
Northridge Gardens Board & Care is located at 18915 Liedan Street, Northridge, CA 91324 in Los Angeles County, California
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