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4.4 from 21 reviews
5 stars
12
4 stars
7
3 stars
1
2 stars
1
1 stars
0
Overall Review of Ativa Home Care - Newport Beach
differentiator2 reviews mention this
Care team listens before starting
Residents describe an intake process that starts with understanding your needs before matching caregivers.
One reviewer said the company sent a manager to meet and discuss needs, emphasizing they wanted to understand first before sending help. Another mentioned meeting with the owner, who was described as helpful and attentive during the planning stage.
common11 reviews mention this
Responsive communication and follow-through
Reviewers frequently mention fast, clear communication and being easy to reach.
Several reviews highlight that the agency was quick to respond to questions and requests, and that it was easy to get in touch when needed. Others describe responsive timing and quick fixes when scheduling or fit became an issue, including adjustments after concerns were raised.
common6 reviews mention this
Scheduling flexibility fits real needs
Many reviews describe schedule flexibility that matches the level of care needed.
One reviewer noted they did not need regular 24/7 support and found the agency flexible with the schedule and needs. Others mention easy scheduling and reliability, along with responsive changes when timing was off or when a different caregiver was needed.
common5 reviews mention this
Care at home with practical support
Residents describe caregivers who help with daily routines and stay engaged with the person’s goals.
Care support shows up across multiple reviews, including assistance with exercise, errands, and laundry, along with help with personal needs. Reviewers also describe patience with a resistant family member and overall improvement after services began. One reviewer also mentioned the agency providing equipment such as longer bed rails ahead of time.
caveat3 reviews mention this
Inconsistency and late arrivals happen
Some families report problems with communication and caregiver consistency.
A negative review describes a month with late caregiver arrivals, multiple caregivers, and a need for micromanaging, along with concerns that this affected a worsening dementia situation. Another reviewer reported a caregiver arriving several hours late. A separate review mentioned that when a caregiver was not experienced enough, the agency switched the caregiver out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
John Wayne Orange Co (0 miles away)
Long Beach (Daugherty) (19 miles away)
Nearby Places of Interest
Located near John Wayne Airport in Newport Beach, California, this area offers convenient access to transportation options for seniors who may enjoy traveling. The surrounding neighborhood provides a variety of dining choices ranging from casual options like McDonald's to upscale restaurants such as The Capital Grille. Additionally, there are several cafes and pharmacies within a few miles for added convenience. For outdoor recreation, several parks and beaches are nearby, including William R. Mason Regional Park and Corona Del Mar State Beach. Seniors can also find healthcare services at the Hoag Medical Group and Kaiser Permanente facilities in the area. Overall, this part of Newport Beach offers a mix of amenities and services that may appeal to seniors looking for a comfortable and convenient place to live.
Transportation
John Wayne Airport (SNA) (0.6 miles)
Terminal A (0.7 miles)
Restaurants
Gulliver's Restaurant (0.7 miles)
McDonald's (1.1 miles)
North Italia (1.1 miles)
Dick Church's Restaurant (1.7 miles)
The Capital Grille (1.9 miles)
Boudin SF (1.9 miles)
Din Tai Fung (2 miles)
Cafes
Nespresso Boutique at Bloomingdale's (1.8 miles)
Starbucks (2.1 miles)
Diamond Jamboree Shopping Center (2.1 miles)
MoonGoat Coffee Roasters (4.2 miles)
Blue Bottle Coffee (5.2 miles)
Honor Coffee Roasters (5.2 miles)
Rose Bakery Cafe (5.3 miles)
Pharmacies
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.2 miles)
Rite Aid (2.3 miles)
Rite Aid (2.4 miles)
CVS Pharmacy (2.5 miles)
The Clinic Patients Association (2.5 miles)
Parks
William R. Mason Regional Park (2.1 miles)
Bonita Canyon Park (3.1 miles)
Plaza Park (3.5 miles)
Ashwood Park (4.5 miles)
Valley Oak Park (5.1 miles)
Corona Del Mar State Beach (5.3 miles)
Mile Square Regional Park (5.3 miles)
Theaters
Amc Tustin 14 At The District (2.7 miles)
Physicians
Hoag Tustin Legacy (4.1 miles)
Hoag Medical Group (4.1 miles)
Newport Orthopedic Institute (4.4 miles)
Newport Heart North (4.6 miles)
Coastal Kids (4.7 miles)
Kaiser Permenente Tustin Medical Offices (5.1 miles)
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