Magic Touch Home Care

Pros

• Sally and Rose, the caregivers, are described as wonderful, compassionate, and willing to help.
• Perfecto has made a positive impression with his engaging performance and warm demeanor, gaining the respect and trust of those he meets.
• The caregivers at Magic Touch Home Care have successfully helped the client's mother regain weight and improve her health.
• The entire family feels pleased after meeting with Perfecto, who provided clear explanations and maintained good communication regarding their mother's care.
• Magic Touch Home Care has been true to their word in providing consistent caregivers for the client's mother, relieving stress by ensuring she is well-fed and taking her medication.
• Caregivers actively share updates about the mother's improvements and keep detailed notes on her care, fostering transparency and peace of mind for the family.
• The caregivers go above and beyond by assisting with appointments and errands, showing dedication to their clients' needs.

Cons

• The owner was unresponsive to specific concerns, which was perceived as rude and unprofessional.
• The caregiver arrived an hour late, causing frustration for the family.
• Communication with the caregiver was difficult due to a potential language barrier, leading to increased stress for the family.
• Perfecto's initial meeting did not go well, as they interrupted a physical therapy session and were described as pushy and unprofessional.
• A previous experience with Perfecto left the reviewer feeling that his team lacked professionalism and follow-through on their services.

Review

The reviews of Magic Touch Home Care present a diverse range of experiences with the company, particularly highlighting the impacts of communication, caregiver quality, and specific interactions with owner Perfecto. While some clients express significant satisfaction, others voice concerns about professionalism and responsiveness.

One recurring theme in these reviews is the lack of communication from the owner, Perfecto. A family member who employs several caregivers noted their disappointment at receiving no response after reaching out with specific concerns. This absence of engagement was deemed not only rude but unprofessional, reflecting poorly on the company’s customer service ethos. Such experiences underscore the importance of open lines of communication between care providers and families, as they can make a substantial difference in client satisfaction.

On the positive side, many reviewers praised individual caregivers like Sally and Rose for their compassionate and dedicated approach to care. One client remarked that these caregivers were "wonderful" and eager to assist, providing a sense of comfort and reliability in an otherwise challenging situation. Another reviewer echoed this sentiment by sharing how their mother began regaining weight due to nutritious meals prepared by her caregivers, further indicating the effectiveness of personalized care provided by Magic Touch staff.

Contrastingly, there were notable incidents involving less satisfactory interactions with staff. A different reviewer described an uncomfortable experience when representatives from Magic Touch interrupted a physical therapy session to assert they could not meet specific care needs. This encounter raised red flags about professionalism, as it felt pushy and persistent rather than supportive—qualities one would hope for in a caregiving organization.

Despite earlier mentioned challenges, several clients have had overwhelmingly positive experiences with Magic Touch. One family highlighted how their mother’s health improved significantly through diligent caregiving practices provided by Magic Touch workers who tracked her needs meticulously and ensured she adhered to her medication regimen. The follow-up conducted by Director Perfecto was also appreciated; clear explanations regarding services helped allay any apprehensions family members might have had initially.

In addition to health improvements, many families noted how Magic Touch caregivers contributed positively beyond basic assistance—they provided transportation for appointments and grocery runs or even engaged in meaningful social activities like hair or nail salon visits. The caregivers maintained detailed logs concerning each client's health updates which facilitated better communication among family members regarding ongoing care developments.

Overall, while experiences with Magic Touch Home Care vary widely—from concerns over owner responsiveness to commendations for attentive nurture—the feedback collectively highlights critical aspects of care provision that need to be continuously evaluated. Strong caregiver relationships demonstrably enhance both client well-being and family peace of mind; however, management practices must align properly to support those staff efforts effectively so that families feel assured they are receiving comprehensive home care services without miscommunications or interruptions.

This area of Newport Beach, California, is a convenient and bustling neighborhood with a variety of amenities in close proximity. Residents have easy access to John Wayne Airport, making travel convenient for seniors who enjoy exploring. There are several dining options ranging from casual fast food to upscale restaurants, providing plenty of choices for every taste. Additionally, there are cafes for leisurely coffee outings and pharmacies for any healthcare needs. The neighborhood also features several parks for outdoor recreation and relaxation, as well as theaters for entertainment. For medical care, there are reputable physicians, hospitals, and healthcare facilities nearby. Overall, this area offers a vibrant and diverse community with convenient services that could be appealing to seniors looking to settle in Newport Beach.

Transportation

• John Wayne Airport (SNA) (0.7 miles)
• Terminal A (0.8 miles)

Restaurants

• Gulliver's Restaurant (0.8 miles)
• McDonald's (1.2 miles)
• North Italia (1.3 miles)
• Dick Church's Restaurant (1.6 miles)
• The Capital Grille (1.8 miles)
• Boudin SF (1.9 miles)
• Din Tai Fung (1.9 miles)

Cafes

• Nespresso Boutique at Bloomingdale's (1.8 miles)
• Starbucks (2.1 miles)
• Diamond Jamboree Shopping Center (2.3 miles)
• MoonGoat Coffee Roasters (4.1 miles)
• Blue Bottle Coffee (5 miles)
• Honor Coffee Roasters (5 miles)
• Rose Bakery Cafe (5.2 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.4 miles)
• The Clinic Patients Association (2.6 miles)

Parks

• William R. Mason Regional Park (2.2 miles)
• Bonita Canyon Park (3 miles)
• Plaza Park (3.6 miles)
• Ashwood Park (4.6 miles)
• Corona Del Mar State Beach (5.2 miles)
• Valley Oak Park (5.3 miles)
• Mile Square Regional Park (5.3 miles)

Theaters

• Amc Tustin 14 At The District (2.9 miles)

Physicians

• Hoag Tustin Legacy (4.2 miles)
• Hoag Medical Group (4.2 miles)
• Newport Orthopedic Institute (4.3 miles)
• Newport Heart North (4.5 miles)
• Coastal Kids (4.8 miles)
• Kaiser Permenente Tustin Medical Offices (5.2 miles)
• Kaiser Permanente Orthopedics (5.4 miles)

Hospitals

• Hoag Hospital Newport Beach (4.8 miles)
• Kaiser Permanente Hospital (5.4 miles)

Places of Worship

• Islamic Center of Irvine (6.1 miles)