Gold River Home Care

2235 Navas Lane, Newcastle, CA 95658

For more information about senior living options: (844) 490-3973

4.7 from 50 reviews
5 stars
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4 stars
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3 stars
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Assisted Living Board and Care Home

Overall Review of Gold River Home Care

Pros

  • pro Annette's calm and reassuring manner comforted her patient and helped her feel safe during bathing.
  • pro The American River Hospice and Home Care teams were described as extraordinary in compassion, presence, and professionalism.
  • pro The staff consistently treated patients with warmth, respect, and dignity.
  • pro They went above and beyond, offering practical guidance on home care products and supply needs.
  • pro The teams stayed in touch after transitions, providing encouragement and ongoing support to families.
  • pro The care providers' competence, knowledge, and thoughtful communication were highly praised, setting a high standard.
  • pro An LVN was described as an angel who eased the caregiving process during the final days.

Cons

  • pro The facility where the patient was housed did not provide emergency care, and Sutter Home Health likewise did not provide emergency care.
  • pro The family faced a medical error due to improper administration of medication, leading to an unimaginable situation.
  • pro The problems were only uncovered when American Hospice stepped in, implying earlier providers failed to address urgent care needs.
  • pro Home care professionals cannot guarantee a specific appointment time frame because of travel time and must judge when the patient is physically and mentally ready before leaving for the next visit.

Review

Across a broad range of stories and experiences, American River Hospice and Home Care is remembered as a steady, compassionate presence during some of the most trying chapters of families' lives. The thread that runs through these testimonials is a deep appreciation for care that goes beyond routine tasks - a care delivered with patience, dignity, and a true sense of partnership between families and a devoted team.

One enduring memory centers on Annette, a home aide who became a beacon of calm for a wife facing the advanced stages of dementia. In December 2024, during hospice care in Sacramento, Annette visited twice weekly to help with bathing, hair washing, teeth brushing, and dressing. For a person who was often frightened and confused by these routine tasks, Annette's gentleness and unhurried, respectful manner brought a sense of safety and comfort that lingered long after each visit. Her presence was not merely technical - she offered warmth, encouragement, and a reassuring voice that helped ease anxiety and preserve dignity during every interaction.

Annette's impact extended beyond the bedside. She offered practical, compassionate guidance to the caregiver at home, sharing advice on products, reviewing supply needs, and patiently answering questions. Her support felt continuous and heartfelt, a reliable thread that held the caregiving routine together even when the days were hardest. The rapport she built with the patient and the family underscored a level of professionalism and kindness that left a lasting impression.

The relationship with Annette continued to matter even after a significant life transition. In April 2025, when the family moved their wife back to Wisconsin to be with relatives, Annette stayed in touch, sending messages of encouragement and reassurance. She reminded their loved one that she was special and loved, a reminder that carried forward through the emotional days of moving away from the Bay Area. Those gestures of kindness resonated deeply, underscoring the care team's commitment to the person beyond the confines of the visit schedule.

After the wife's passing on May 13, 2025, Annette reached out with condolences and continued to share memories of their time together. The family describes these ongoing messages as profoundly meaningful, a testament to a caregiver who remained supportive and thoughtful well beyond the end of the formal care period. The gratitude expressed in these notes is enduring, reflecting an experience where compassion, presence, and empathy mattered as much as clinical care.

Beyond this intimate story, other families recount experiences with the broader American River teams. One reviewer highlighted Frances Brett's care at Oakmont in El Dorado Hills, describing the entire team as fantastic and noting how well they communicated and coordinated to meet her mother's needs. The praise extended to the nurses, home health aides, chaplains, and community liaisons who worked together to ensure comfort, medication management, equipment, and supplies were all in place. The sense of a well-coordinated, caring team came through repeatedly, with Ryan, the community liaison, singled out for his availability, knowledge, and kindness - an advocate who consistently went above and beyond.

Another grateful family spoke of an outstanding experience with the home care team supporting their husband, naming Sean (RN), Jay (OT), Ken (ST), Taylah (PT), Amanda (SW), Rachel (RN), and the traveling OT who covered for a few days. The testimonial emphasized that every member brought notable competence, compassion, and a willingness to listen - an approach that made the overall experience not only effective but deeply reassuring for the patient and family. The sense of teamwork and individualized attention stood out as a defining strength of the organization.

A heartfelt account from a family who lost their mother in May 2025 described how Araceli's RN and Case Manager team clearly explained processes, demonstrated sensitivity and compassion in pain management, and adeptly managed transitions between levels of care and facilities. They noted a troubling medical error at another facility that American Hospice stepped in to address, underscoring the importance of advocacy and expert care. The family also singled out Hospice Spiritual Leader Mariah for providing essential emotional and spiritual support during an exhausting and traumatic period.

In another personal reflection, a caregiver remembered a young LVN who prepared the mother for her last journey so gently that the process felt eased and even made bearable for the family. The staff member's fearlessness and care during such a moment underscored the human dimensions of the work - an acknowledgment that this is a role that touches every sense of the family's experience at a profound moment.

Across all these stories, a common refrain emerges: the teams at American River Hospice and Home Care are deeply committed to compassionate, patient-centered care, and they are often willing to go beyond standard expectations to support families. Families repeatedly express gratitude not only for clinical competence but for the sense of being seen, heard, and valued in moments of vulnerability. The message is consistent - these are people who embody care as a daily practice, offering not only skilled nursing and therapy but steady encouragement, meaningful connections, and a spirit of generosity that families carry with them long after care ends.

Additional voices commend the organization's breadth of expertise in personal health journeys beyond end-of-life care. One reviewer shared a positive post-recovery story from a hip replacement, praising Theresa (RN), Boris (PT), and Jay (OT) for their role in a remarkably quick and confident rehabilitation. Another perspective from a retired physician highlighted the team - RN Scott, OT Emerald, PT Anita, and Amanda from Social Services - whose competence, listening skills, and collaboration with a major medical partner (UC Davis) underscored the home care agency's high standards. The same account noted the owner's willingness to provide extra services at no cost, a gesture that reinforced the sense of partnership and dedication to patient well-being. The writer also reminded new patients that home care scheduling must accommodate travel time and patient readiness, emphasizing realism and respect in care planning.

In a closing note of appreciation, another family praised Richard's daily PT leadership, Stephen (OT), and Irina (Speech) for a patient with PSP, highlighting the alignment of specialized therapy with clear communication, firmness when needed, and a steadfast commitment to progress. These testimonials collectively paint a portrait of a care organization that blends clinical excellence with genuine empathy, consistently placing the patient and family at the center of every plan, every visit, and every interaction.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Gold River Home Care in Newcastle, CA is a board and care home that provides exceptional assisted living services for seniors. Our fully furnished facility offers a comfortable and homely environment where residents can enjoy a high quality of life.

At Gold River Home Care, we prioritize the well-being and happiness of our residents. Our dedicated staff members provide round-the-clock assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the medical attention they need.

Our dining room serves delicious meals prepared by our skilled chefs, who are able to accommodate special dietary restrictions. Residents can enjoy their meals while socializing with others in a warm and inviting atmosphere. In addition to this, our housekeeping services ensure that all common areas and resident rooms are kept clean and tidy.

We understand the importance of staying active and engaged, which is why we offer scheduled daily activities for our residents to enjoy. Whether it's participating in exercise classes, arts and crafts sessions, or simply enjoying some time in our beautiful garden or outdoor space, there is something for everyone at Gold River Home Care.

Residents at Gold River Home Care can also take advantage of our move-in coordination services, making the transition into our community seamless and stress-free. Additionally, we offer transportation arrangements for medical appointments, ensuring that our residents can access the healthcare they need conveniently.

Located in Newcastle, CA, our community has several amenities and conveniences close by. There are three cafes, two restaurants, one pharmacy, one park, one theater nearby along with other local businesses that residents can easily access.

At Gold River Home Care in Newcastle, CA, we are committed to providing compassionate care in a warm and welcoming environment. Contact us today to learn more about how you or your loved ones can become part of our vibrant assisted living community.

Nearby Places of Interest

Cafes

  • North Fork Chai (1.9 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (4.2 miles)
  • The Pour Choice (5.1 miles)
  • Dutch Bros Coffee (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)

Physicians

  • Loomis Medical Clinic (2.6 miles)
  • Sierra Optometry Center (5.6 miles)
  • Guadalupe MD Avila-Kirwan Internal Medicine Uc Dav (6.9 miles)
  • DaVita Auburn Dialysis (6.9 miles)
  • Next Level Dental (6.9 miles)
  • Rocklin Family Practice and Sports Medicine (6.9 miles)
  • Auburn Family Optometry (6.9 miles)

Restaurants

  • McDonald's (4.1 miles)
  • In-N-Out Burger (4.3 miles)
  • Auburn Ale House (5.1 miles)
  • Taco Tree (5.4 miles)
  • In-N-Out Burger (5.5 miles)
  • Adalberto's Mexican Food (5.7 miles)
  • Crooked Lane Brewing (5.8 miles)

Parks

  • Boulder Ridge Park (4.3 miles)
  • Breen Park (6.1 miles)
  • Auburn State Recreation Area (6.4 miles)
  • Johnson-Springview Park (6.5 miles)
  • Ashley Memorial Dog Park (6.8 miles)
  • Auburn Regional Park (7.5 miles)
  • McBean Memorial Park (7.7 miles)

Pharmacies

  • Sierra Compounding Pharmacy (4.3 miles)
  • Longs Drugs (5.5 miles)
  • CVS Pharmacy (5.5 miles)
  • Rite Aid (5.7 miles)
  • Longs Drugs (5.7 miles)
  • CVS Pharmacy (5.7 miles)
  • Save Mart Supermarkets (5.7 miles)

Theaters

  • SMG Rocklin (4.6 miles)
  • Regal Auburn - California (5.9 miles)

Hospitals

  • Siena Care Center (6.9 miles)
  • Sutter Roseville Outpatient I.V. Therapy (7.8 miles)
  • Sutter Roseville Medical Center (7.8 miles)

Frequently Asked Questions

Where is Gold River Home Care?

Nearby Communities

Related Resources

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