We Care Home Care

Pros

• The staff at We Care Home Health Care are friendly, kind, and feel like family, delivering care that goes beyond ordinary home health services.
• Diana L., PTA, is described as excellent, reliable, compassionate, knowledgeable, and professional in in-home care after knee replacement.
• The physical therapy team, including Diana and Racquel, is a ray of sunshine and clearly passionate about their work.
• Al and his team are regarded as the best - professional, secure, and highly coordinated in caring for loved ones after surgery.
• Racquel (Raquel) and RN Raman are praised as fantastic, making visits pleasant and showing genuine dedication to their careers.
• The care after open-heart surgery is thorough and attentive, with nurses, PTs, and OTs staying as long as needed and closely monitoring progress.

Cons

Review

We Care Home Health stands out through the voices of families who have relied on their care, turning what can feel like a difficult health chapter into a supportive, almost familial experience. Terri and David speak with heartfelt gratitude about a team that feels less like a visiting service and more like trusted family members who show up with warmth, knowledge, and a readiness to go beyond what is expected. They describe a team that is consistently friendly, patient, and genuinely committed to helping their health flourish, not just managing symptoms. Across Terri and David's experience, the care they receive is described as "going above and beyond," with staff who take extra time, check in on well-being, and treat them with the utmost kindness.

Diana L., a Physical Therapy Assistant, is highlighted repeatedly for her reliability, timeliness, and compassionate approach. One reviewer notes that after knee replacement surgery, Diana provided in-home care that was not only dependable but performed with a blend of professionalism and genuine care. The comment emphasizes that Diana was "completely reliable and timely with each visit" and described her as "compassionate, knowledgeable, and professional." That same sense of warmth and expertise shines through in another line, where Diana is praised as a "ray of sunshine" during a difficult recovery, underscoring how important a compassionate, skilled therapist can be to someone working toward better health.

Al and his team emerge as a cornerstone of the experience for several reviewers. One caller recalls feeling secure and supported when facing vascular surgery, crediting Al with the calm reassurance that helped them navigate the required care at home. The teamwork and professionalism of Al's crew are repeatedly praised, with a promise that the speaker would "always request this home health care." This trust stems from direct interactions - Al's personal involvement, respectful communication, and a demonstrated willingness to be reached by phone or text to check in - qualities that leave a lasting impression of reliability and care.

The clinical side of the We Care experience is also celebrated through the talents of Racquel (the physical therapist) and Raman (the registered nurse). A reviewer notes that Racquel and Raman were "absolutely fantastic," a testament to how the staff's enthusiasm for their careers translates into more pleasant and productive visits for patients. The team's effectiveness is further illustrated in a comprehensive open-heart recovery story. Four days after hospital discharge, Al visited; a nurse and a PT came to the home twice weekly, with additional evaluators for physical therapy and occupational therapy. The care included regular incision checks, vitals monitoring, and ongoing progress discussions, with Raquel evaluating mobility and prescribing the first exercise routine, and Barbara serving as the PT who led in-house sessions. Barbara also functioned as an OT and used practical, supportive workouts - walking in the neighborhood, a treadmill at home, and light resistance training - to steadily increase stamina. The routine featured close monitoring of heart rate and oxygen, a focus on gradual improvement, and culminated in readiness to begin formal cardiac rehab.

In another vivid reflection, the same team is described as providing not just professional care but a personal touch that makes patients feel seen and supported. A reviewer recounts working with Barbara, who was not only a skilled physical therapist but also an approachable, relatable professional who helped patients through a demanding rehabilitation process. The sessions integrated mobility work with careful heart-rate monitoring and oxygen checks, reinforcing a sense of safety and confidence throughout recovery. The patient's progression - from initial exercise to establishing a sustainable rehab plan - underscored the value of having a cohesive, well-coordinated team at home.

There is also a strong sense of continuity and personal responsibility in the We Care family. For the reviewer caring for an elderly father, Al's presence is framed as a reliable constant - someone who shows up, answers questions, and stays connected with his family. The caregiver's thoughtfulness extended beyond the clinic or the hospital, even reaching into life outside of health needs, as when Al texted to check on the father during nearby wildfires. This level of attentiveness reinforces the sense that the We Care team treats patients and families as more than clients; they're part of a trusted support system that can be counted on in emergencies and everyday moments alike. That dependable, heart-felt approach earns the highest regard, with comments like "a 10 out of 10" and expressions of enduring gratitude for the care provided.

Overall, the collection of testimonials paints a picture of a home health service that consistently blends clinical excellence with genuine empathy. The staff - Diana L. and others like Racquel, Raman, Josh, Barbara, and, notably, Al Della - are described as knowledgeable, compassionate, and relentlessly patient-centered. The care plans described are nuanced and thorough, combining in-home physical therapy, occupational therapy, wound and vital checks, and personalized exercise programs tailored to each patient's stage of recovery. Families repeatedly signal that this is more than just a healthcare arrangement; it is a dependable, family-like network that supports health, comfort, and dignity at home. The overarching message is clear: We Care Home Health is trusted to guide patients through recovery with expertise, kindness, and a level of personal attention that truly makes a difference.

Newcastle, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several cafes, pharmacies, restaurants, physicians' offices, theaters, parks, and hospitals within close proximity, residents have easy access to essential services and entertainment options. The presence of well-known chains like Starbucks and CVS Pharmacy ensures familiarity and reliability for seniors seeking comfort and convenience. Additionally, the nearby Auburn State Recreation Area provides opportunities for outdoor activities and relaxation amidst nature. With multiple healthcare facilities in the vicinity, including Sutter Roseville Outpatient I.V. Therapy and UC Davis Medical Group, senior residents can rest assured that their medical needs will be well taken care of. Overall, Newcastle offers a welcoming environment with a balance of urban conveniences and natural beauty for seniors seeking a peaceful and fulfilling retirement lifestyle.

Cafes

• North Fork Chai (0.3 miles)
• The Pour Choice (3.3 miles)
• Dutch Bros Coffee (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.2 miles)
• Starbucks (5.2 miles)

Pharmacies

• Sierra Compounding Pharmacy (2.9 miles)
• Rite Aid (3.8 miles)
• Longs Drugs (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Save Mart Supermarkets (3.8 miles)
• Bel Air Pharmacy (4.7 miles)
• Gold Country Compoundi (5 miles)

Restaurants

• Auburn Ale House (3.3 miles)
• Taco Tree (3.6 miles)
• In-N-Out Burger (3.6 miles)
• Crooked Lane Brewing (3.9 miles)
• Dunk 'n Run Donuts (4.3 miles)
• Pho King Good (4.3 miles)
• McDonald's (5.1 miles)

Physicians

• Sierra Optometry Center (3.8 miles)
• Loomis Medical Clinic (4.6 miles)
• Guadalupe MD Avila-Kirwan Internal Medicine Uc Dav (4.8 miles)
• DaVita Auburn Dialysis (4.9 miles)
• Next Level Dental (4.9 miles)
• Auburn Family Optometry (4.9 miles)
• UC Davis Medical Group (4.9 miles)

Theaters

• Regal Auburn - California (3.9 miles)
• SMG Rocklin (6.6 miles)

Parks

• Auburn State Recreation Area (4.7 miles)
• Ashley Memorial Dog Park (4.9 miles)
• Auburn Regional Park (5.5 miles)
• Boulder Ridge Park (5.8 miles)
• Breen Park (7.7 miles)
• McBean Memorial Park (8.3 miles)
• Johnson-Springview Park (8.5 miles)

Hospitals

• Siena Care Center (5 miles)
• Sutter Roseville Outpatient I.V. Therapy (9.8 miles)