Silver Crown Home Care in Newbury Park, CA

Pros

• The quick response and professionalism shown by Silver Crown were impressive.
• The staff are professional and very nice.
• The caregivers sent by Silver Crown were a delight, and they were dependable and eager to learn.
• Mark's team delivered excellent service, accommodating needs in record time.
• Cindy was fantastic - kind, polite, very helpful, and professional.
• Mark, Becky, and Cindy are a delight to work with and genuinely care for their clients.
• The team was engaged in developing the plan of care; the aides were caring and consistently on time.
• Silver Crown Homecare has helped families by keeping loved ones safe and happy and by going above and beyond.
• The owner is trustworthy and hires the best caretakers, ensuring the best possible care for clients.
• They go above and beyond to serve individual needs and have an outstanding reputation.
• They are extremely compassionate and attentive; the staff are amazing.
• Bethany provided care quickly and was responsible, kind, and very helpful in hospice care.

Cons

• They initially had a few problems with the first caregiver who came here.

Review

Silver Crown Homecare in Newbury Park is best suited for families that want a trusted, hands-on in-home care partner capable of delivering rapid response, individualized attention, and practical support to keep an aging loved one safely at home. The business is led by Mark, with Cindy and a caregiving team that consistently demonstrates professionalism, warmth, and a genuine concern for client wellbeing. Families facing last-minute needs or transitions from hospital or hospice find a responsive ally here, with caregivers who can step in quickly, maintain routines, and offer reliable companionship, meal prep, and daily living tasks. This is not a program for those seeking a facility-based solution; rather, it is a practical fit for households prioritizing continuity, personal connection, and flexible coverage without uprooting the elder from home.

This option may prompt consideration of alternatives for several situations. For elders with high medical acuity who require constant, hands-on clinical supervision in a setting with round-the-clock nursing capabilities, a skilled nursing facility or more medicalized in-home care arrangement may be a better match. Families seeking an iron-clad, single-caregiver schedule with guaranteed continuity from day one, or those needing formalized, tightly structured reporting from the outset, might prefer another agency that promises stricter assignment protocols. Cost considerations and a desire for long-term, predictable staffing patterns are also legitimate reasons to explore alternatives.

The strongest pros - speed, reliability, and genuine care - often offset the main drawbacks. The reviews repeatedly highlight Mark's willingness to accommodate urgent needs and to assemble a capable care team rapidly. Clients note professional, kind, and dependable aides who arrive on time and stay engaged with the care plan. The ability to develop a tailored plan of care, coupled with regular oversight from an RN every few weeks, creates a stabilizing framework that reduces anxiety for families juggling care from afar. When hiccups occur - such as an initial mismatch with the first caregiver - the organization responds quickly, addressing concerns and re-aligning staffing to fit the client's preferences. This responsiveness underpins trust and keeps the focus on safety and quality of life.

What ultimately makes Silver Crown stand out is the blend of compassionate relationships and practical management. Many families recount how the owner's local presence and hands-on involvement translate into better communication, more thoughtful care decisions, and a sense that "someone is looking out for mom or dad." The caregiving team earns praise for initiative and going above and beyond - whether it is helping with shopping and meals during illness, stepping in for night relief during a loved one's final days of hospice, or staying late to cover an urgent scheduling gap. The consistency of positive experiences, reinforced by the high overall rating and multiple five-star reviews, signals that this provider can deliver steady, personalized support when it matters most.

From a decision perspective, the practical steps are clear. Prioritize establishing a primary caregiver with a trusted backup, and insist on a documented plan of care that outlines routines, preferences, and emergency protocols. Request regular RN visits and written updates to maintain continuity, especially when the family is not local. Confirm on-call coverage for evenings and weekends, and discuss a trial period to assess compatibility and responsiveness before committing to a longer arrangement. If hospice support or end-of-life care becomes a factor, seek assurances about the team's experience in those settings and the availability of compassionate, patient-centered caregivers.

In the end, Silver Crown Homecare offers a compelling combination of speed, personalized care, and reliable, caring staff that allows families to keep elderly loved ones safely at home with dignity. It is a strong choice for households seeking a responsive, owner-led team that builds real relationships and delivers proactive, adaptable support. For those whose priorities include 24/7 medical-grade oversight, a transition to a facility-based setting, or rigid, highly standardized caregiver assignments, alternatives deserve consideration. When a plan emphasizes trust, hand-in-hand collaboration, and practical day-to-day help, Silver Crown stands out as a practical, experienced partner worth engaging.

Located in Newbury Park, California, this area offers a convenient and bustling community with various amenities nearby. Residents can enjoy dining options such as In-N-Out Burger, Del Taco, and The Cheesecake Factory, as well as cafes like Lazy Dog Cafe and multiple Starbucks locations for coffee lovers. For medical needs, there are several pharmacies including Walgreens and CVS Pharmacy, along with reputable physicians like Prestige Medical Associates and Regal Medical Group. Nearby theaters like AMC DINE-IN Thousand Oaks 14 provide entertainment options, while parks such as Conejo Creek South Park and Dos Vientos Community Park offer opportunities for outdoor recreation. In terms of healthcare facilities, Los Robles Hospital Cancer Center and Thousand Oaks Surgical Hospital are easily accessible. Overall, this part of Newbury Park provides a vibrant community with essential services close at hand for seniors looking for a comfortable and convenient living environment.

Restaurants

• In-N-Out Burger (0.2 miles)
• Del Taco (0.4 miles)
• Love Pho Cafe (0.8 miles)
• The Cheesecake Factory (1.3 miles)
• McDonald's (1.8 miles)
• Chick-Fil-A (2 miles)
• tarantula Hill Brewing Company (2.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.8 miles)
• Medicine Shoppe (0.9 miles)
• Burt's Pharmacy and Compounding Lab (1 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Physicians

• Prestige Medical Associates (0.4 miles)
• Keith A. Robertson, MD (1.1 miles)
• Dr Cohen - Rheumatology (1.9 miles)
• Regal Medical Group (2 miles)
• Sarosey Charles MD (2.2 miles)
• Kumar Vijay MD (2.2 miles)
• Topa Diagnostics (2.2 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (1.4 miles)

Cafes

• Lazy Dog Cafe (1.4 miles)
• Starbucks (2 miles)
• Starbucks (3 miles)
• Starbucks (3.4 miles)
• Starbucks (4.5 miles)
• Starbucks (4.5 miles)
• Tifa Chocolate & Gelato (7 miles)

Hospitals

• Koveos, Efthimios DDS (2.3 miles)
• Los Robles Hospital Cancer Center (2.4 miles)
• Thousand Oaks Surgical Hospital (2.4 miles)
• Westlake Surgical Center (4.9 miles)

Parks

• Thousand Oaks Community Center and Park (2.8 miles)
• Conejo Creek South Park (3.2 miles)
• Conejo Creek Park (3.6 miles)
• Dos Vientos Community Park (4.2 miles)
• Oak Brook Park (4.4 miles)
• Sapwi Trails Community Park (5 miles)
• Circle X Ranch (5.3 miles)

Places of Worship

• Calvary Community Church (6.2 miles)

Transportation

• Amtrak-Cml (7.4 miles)