The Hidden Garden in Newbury Park, CA
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79 Madrid Avenue, Newbury Park, CA 91320
For more information about senior living options: (844) 490-3973
At The Hidden Garden, the monthly costs for accommodations are positioned competitively within both Ventura County and the broader California market. For a semi-private room, residents can expect to pay $3,000, which is notably lower than the county average of $3,438 and aligns well with California's state average of $3,333. When considering private rooms, The Hidden Garden offers a rate of $3,800; while this is slightly below the county's rate of $4,082, it remains higher than the state's average of $3,939. This pricing structure underscores The Hidden Garden's commitment to providing affordable yet high-quality living options for its residents in comparison to regional costs.
| Floor plans | The Hidden Garden | Ventura County | California |
|---|---|---|---|
| Semi-Private | $3,000 | $3,438 | $3,333 |
| Private | $3,800 | $4,082 | $3,939 |
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The staff are very good and attentive, and they treat residents well. The owner and caretakers are helpful and accommodating. The community feels like a family and provides a safe place for loved ones. The care is reliable and residents can participate in enjoyable activities. The facility is budget-friendly and helps residents transition smoothly. The place is beautiful and quiet, with good food. The staff assists with doctor visits and transportation, making daily routines easier. The community is clean and well-maintained.
The reviewer describes the place as a horrible place that charges for everything, including the toilet paper, with a very greedy owner. It is said to be disgusting and filthy, with claims that the owner tries to bill families for damages that were not done and blames a 91-year-old man. It is described as badly run, dark and dirty, with no activity, and with charges for outside trips that should be included. It is labeled a rip-off, suggesting social services would question its practices and implying there are better options available. A tour is criticized as unprofessional, noting an aide outside with an infant while supervising residents. It is described as not secure for residents, poorly maintained, and dirty with a dark, depressing environment. There are hygiene concerns raised, such as caregivers not washing hands after taking someone to the bathroom and towels left by the sink.The Hidden Garden is best suited for families prioritizing affordability and a homey, family-operated atmosphere. It tends to appeal to seniors who require routine daily living support, but whose care needs are not extreme, and who value personal attention, a small-community feel, and a staff that feels like part of the family. For residents who are mostly independent or wheelchair-bound with manageable needs, the setting can offer a reassuring, low-cost entry into placement, with meals, transportation help for appointments, and a visible desire to keep loved ones comfortable and connected. In short, it serves as a practical option for cost-conscious families who want a personable, modestly sized environment rather than a polished, large-scale operation.
Those who should consider alternatives are families seeking rigorous oversight, pristine upkeep, and crystal-clear, transparent billing. The reviews raise red flags for anyone requiring strong safety protocols, consistent cleanliness, and well-documented care plans. Prospective buyers should be wary if essential elements such as secure environments, reliable housekeeping, or professional governance feel uncertain. For families needing robust activity programming, predictable inclusions, or formal bonding and insurance practices, a larger or more tightly run community may deliver greater peace of mind and fewer opportunities for friction between families and management.
On the upside, the strongest positives center on the human side of care. Several residents' families describe attentive, accommodating staff and an owner who is accessible and involved, framing The Hidden Garden as a place with a genuine, almost family-like ethos. Food quality and room comfort receive praise in multiple accounts, and for some families the setting feels safe and supportive, especially when transportation to medical visits and assistance with appointments are part of the package. In dementia or limited-mobility scenarios, the perceived safety of a smaller, watchful environment can be a meaningful benefit, reinforcing trust in daily routines and supervision.
Yet, the most persistent and consequential concerns hover around cleanliness, maintenance, and governance. Recurrent complaints describe dirty, dark, and poorly maintained spaces, with questions about how well the site actually supports resident hygiene and infection control. Several reviewers allege mismanagement and questionable billing practices, including alleged charges for damages and outsized fees that undermine trust. Security is called into question by some visitors who worry about oversight and resident safety, especially in moments when staff coverage or formal procedures seem lax. Taken together, these gaps can erode confidence quickly, especially for families weighing long-term commitments.
The bottom line is nuanced: the pros can be meaningful for families seeking a low-cost, intimate setting where staff attention feels personal and dependable, but the cons present legitimate, potentially deal-breaking risks. The most compelling offset comes when families can visit frequently, verify cleanliness and safety on-site, and secure transparent, written assurances about billing and care practices. Where this alignment exists, The Hidden Garden can deliver a comforting home-like option that avoids the higher price tag of larger operators. Where it does not, alternatives with stronger maintenance standards and clearer governance will likely reduce stress and deliver more predictable care.
Decision-makers should approach with a disciplined checklist and a clear trial framework. Perform multiple on-site visits at different times, including unannounced check-ins to gauge resident activity, staff responsiveness, and housekeeping standards. Request a detailed bill-by-bill rundown, a copy of the care plan, and written policies on damages, occupancy, and the handling of grievances. Speak with current residents and families about daily life, activity availability, and how emergencies are managed. If these elements line up, The Hidden Garden can be a viable, budget-conscious choice; if not, it is prudent to continue the search for an option that offers stronger upkeep, tighter governance, and more consistent incentives to deliver high-quality, transparent care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Oxnard (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hidden Garden is an exceptional board and care home located in the serene neighborhood of Newbury Park, CA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Within our beautifully landscaped grounds, residents can enjoy a variety of activities on-site, such as engaging social events and stimulating recreational programs. Our air-conditioned indoor common areas provide a comfortable space for relaxation and socializing, while our spacious outdoor common areas allow residents to bask in the natural beauty of the surrounding garden.
Our fully furnished private rooms offer a cozy retreat for our residents, with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access provided for their entertainment needs. Housekeeping services take care of maintaining cleanliness and tidiness within each room.
At The Hidden Garden, we prioritize the personal care needs of our residents. Our trained staff is available to assist with activities of daily living, including bathing, dressing, transfers, and incontinence care. Medication management ensures that each resident receives their prescribed medications timely and accurately. We also coordinate with health care providers to ensure seamless communication regarding each resident's healthcare needs.
Dining at The Hidden Garden is a delight with delicious meals provided to meet various dietary restrictions such as diabetes diet, low/no sodium options, vegetarian choices, no sugar added dishes, and special dietary requirements. Residents have the option of enjoying their meals in our elegant dining room or avail themselves of room service for ultimate convenience.
We value an active lifestyle at The Hidden Garden and strive to provide ample opportunities for engagement. Alongside activities organized on-site by our dedicated team, we collaborate with community organizations to offer community-sponsored activities that foster social connections among our residents. Scheduled daily activities ensure there is always something exciting happening within our vibrant community.
The Hidden Garden benefits from its prime location with numerous amenities nearby. Residents can explore four cafes within close proximity if they wish to venture out for a cup of coffee or a social outing. Five parks are also nearby, providing ample green spaces for relaxation and outdoor activities. Additionally, eight pharmacies and 24 physicians in the vicinity ensure access to necessary healthcare services. For those looking to enjoy a meal out or catch a movie, eight restaurants and one theater are conveniently located. Three hospitals nearby provide peace of mind knowing that medical care is readily accessible.
The Hidden Garden in Newbury Park, CA, offers an exceptional living experience for seniors seeking quality care and comfort in a warm and inviting community setting.
Located in the charming community of Newbury Park, California, this area offers a convenient and vibrant lifestyle for seniors. With several pharmacies nearby such as CVS Pharmacy and Walgreens, accessing medication and healthcare services is effortless. Additionally, there are numerous dining options ranging from Love Pho Cafe to The Cheesecake Factory, ensuring a variety of culinary experiences. For medical needs, reputable physicians like Dr. Keith A. Robertson and Prestige Medical Associates are easily accessible. Nearby theaters like AMC DINE-IN Thousand Oaks 14 provide entertainment options, while parks like Dos Vientos Community Park offer opportunities for outdoor activities. Transportation options include Amtrak-Cml for easy travel access. Furthermore, places of worship such as Calvary Community Church cater to spiritual needs. This area offers a well-rounded living experience with amenities that cater to the diverse needs of seniors in a safe and welcoming environment.
At The Hidden Garden, the monthly costs for accommodations are positioned competitively within both Ventura County and the broader California market. For a semi-private room, residents can expect to pay $3,000, which is notably lower than the county average of $3,438 and aligns well with California's state average of $3,333. When considering private rooms, The Hidden Garden offers a rate of $3,800; while this is slightly below the county's rate of $4,082, it remains higher than the state's average of $3,939. This pricing structure underscores The Hidden Garden's commitment to providing affordable yet high-quality living options for its residents in comparison to regional costs.
The Hidden Garden is located at 79 Madrid Avenue, Newbury Park, CA 91320 in Ventura County, California
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