ResCare

Pros

• Daisy was described as awesome and very helpful in assisting with the application.

Cons

• They describe the company as misleading and uncaring about what clients ask.
• They claim the company cares only about its own preferences and is controlling.
• They assert employees are poorly trained and do not follow protocol.
• They state clients have no say in who provides their care.
• They would not recommend the company and believe it should be shut down.
• They report the Modesto branch had multiple no-call/no-show incidents, including a 45-minute late third visit.
• They describe the service as incompetent, unreliable, and stressful.
• They warn of suspicious or fraudulent billing practices with evasive answers from the office.
• They claim unapproved charges and inconsistencies in timesheets and billing.
• They allege a branch manager pressured an elderly client for bank card numbers for thousands of dollars, with no itemized bill.
• They say disputes revealed discrepancies, and they saved money by tracking hours and staff names.

Review

A cluster of experiences shared about this home health care provider paints a troubling picture of how some families feel treated and managed. Across accounts, the overarching impression is that the company places its own interests and policies ahead of the people it is supposed to serve. Reviewers describe a pattern of misrepresentation and a disconnect between what is promised and what is delivered. The company, which various reviewers identify with names like All Ways Caring or ResCare and with a Modesto, California branch in particular, is portrayed as operating with a focus on billing and autonomy rather than consistent, client-centered care. The sentiment is that clients' needs, preferences, and voices are sidelined in favor of the company's procedures and what the staff or management want, rather than what the patient and family actually request.

Several reviewers explicitly accuse the organization of not adhering to its own policies or operating principles. They describe a culture in which staff are sent out who do not appear properly trained or prepared to follow established care protocols. The result, according to these accounts, is a service that feels improvised and unreliable rather than carefully planned and delivered. The critique goes beyond occasional missteps to suggest a systemic issue: trained personnel are not consistently used, client preferences are not honored, and there is a sense that the company's control over scheduling and staffing supersedes the needs and wishes of those receiving care. The perception is that clients and their families lose a degree of agency, with decisions about who provides care and when being driven more by internal company agendas than by the client's own plan of care.

In contrast to these broader concerns, one reviewer notes a rare positive moment during the application process. When they went in to apply for service, a staff member named Daisy was described as "awesome" and "very helpful" in completing the application. This isolated positive interaction stands out amid multiple negative stories, suggesting that at least in some offices or with some staff members, respectful, responsive service can occur. It also highlights a contrast within the company: that individual interactions can vary dramatically depending on who is present and how they conduct themselves, even if the overall reputation reflected in most reviews is poor.

Another reviewer, whose experience spanned several weeks, describes attempting to hire the company to assist a husband with multiple sclerosis. The arrangement involved about four weeks of service, two visits per week, but the experience deteriorated quickly. The caregiver company reportedly did not cancel appointments in advance or communicate reliably, resulting in two no-call/no-show incidents and a third visit that occurred with only 45 minutes' notice. The reviewer emphasizes the emotional and practical toll of those disruptions, stating they would never again recommend the service if reliability and competence are the qualities they value. The account portrays a lack of responsive scheduling, poor contingency planning, and a level of stress that families had to endure during a vulnerable time.

Billing concerns emerge as a prominent and recurring theme in several reviews. One reviewer explicitly warns others to beware of fraud tied to the Modesto branch, describing the billing as "very suspicious" and noting that office staff did not provide "straight answers." The suspicion around finances extends beyond incomplete information to accusations of manipulation and pressure tactics. In a separate, more specific complaint, a senior citizen laments never approving ongoing help but being billed nonetheless, with the branch manager allegedly pressuring the customer to provide bank card details for thousands of dollars. The complaint includes a figure of $47,843 and criticizes the absence of an itemized bill. Timesheets are described as unreliable or misaligned with billed hours, including entries showing three employees billed for the same day and time, holidays billed at time-and-a-half when they were not holidays, and timesheets that were not properly filled out (no hours, no dates, no signatures). The complainant reports disputing the charges, a mediator reviewing timesheets, and ultimately a ruling in their favor, which they say saved thousands of dollars. The core concerns here are not just isolated errors but a pattern of billing that critics view as opaque, inconsistent, and potentially fraudulent.

The collection of experiences also emphasizes a broader fear about elderly care and the way the Modesto branch conducts itself. The same reviewer who warned about senior citizens describes a lack of transparency and accountability that feels particularly harmful to vulnerable populations. The allegations include pressuring a senior to disclose bank details, a lack of itemized billing, and numerous inconsistencies in hours, dates, signatures, and the number of staff actually involved in providing care. The language used by reviewers in these accounts conveys a deep sense of risk: when financial dealings with an elder are handled in this manner, there is concern about misappropriation or misreporting, and the reviewer urges readers to verify every detail - hours, last names of caregivers, and the exact work performed - so that billing statements align with reality. The gravity of these claims is underscored by the assertion that disputes have, at least in one instance, been resolved in the complainant's favor, but only after considerable effort and scrutiny.

Taken together, these reviews sketch a troubling portrait of a care provider in which the experience of care, reliability, and trust are called into question. On one hand, there are moments that reveal what could be possible under better management and with more consistent policy adherence - instances of responsive assistance, such as a helpful office staff member during the application process. On the other hand, repeated reports of missed appointments, lack of communication, and aggressive or suspicious billing practices create a backdrop of concern for families making decisions about paid caregiving. For anyone considering this company, the recurring instructions from reviewers are practical: track every hour and every note of care, insist on itemized billing, verify the caregiver's identity and last name for each visit, push for timely communications, and be prepared to challenge discrepancies in timesheets and invoices. The prevailing advice is one of cautious scrutiny: protect yourself and your loved ones by demanding clear, documented, and verifiable care and charges at every step.

Pharmacies

• Walgreens (0.1 miles)
• Save Mart Supermarkets (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (1.6 miles)
• Save Mart Supermarkets (2 miles)
• Target Pharmacy (2.2 miles)
• Walgreens (2.3 miles)

Physicians

• Valley Optometric Group (0.2 miles)
• Modesto Gastroenterology Medical (1.3 miles)
• Raman Moradkhan, MD (1.5 miles)
• Jesse Dashe, MD (1.5 miles)
• Sutter Gould Medical Foundation: Brungardt James M MD (1.5 miles)
• Modesto Advanced Imaging Center (1.8 miles)
• Brain Wellness Center (1.8 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.3 miles)
• Trinity United Presbyterian Church (2.8 miles)
• Riverbank Assembly of God (3.8 miles)

Restaurants

• Twisted Pig Bar and Grill (0.7 miles)
• Popeyes Louisiana Kitchen (0.7 miles)
• Grand Buffet (0.9 miles)
• Golden Corral (0.9 miles)
• The Tipping Point (1.1 miles)
• McDonald's (1.4 miles)
• Rivets American Grill (1.5 miles)

Cafes

• Kung Fu Tea (0.8 miles)
• Dutch Bros Coffee (1.8 miles)
• Panera Bread (2 miles)
• Giacomos (3 miles)
• Starbucks (3.8 miles)

Theaters

• Regal Modesto (1.1 miles)
• Galaxy Theatres Riverb (3.4 miles)

Hospitals

• Mckinney Anthony (1.2 miles)
• Stanislaus County Health Services Agency (3 miles)
• Central Valley Specialty Hospital (3.3 miles)
• Telecare Corporation (3.3 miles)

Parks

• Davis Community Park (1.6 miles)
• Orchard Park (2 miles)
• Eisenhut Park (2.1 miles)
• Freedom Park (2.9 miles)
• East La Loma Park (2.9 miles)
• Graceada Park (3.1 miles)
• McKinney Colony Park (3.3 miles)