Dutchollow Suites III-Bobbie's Haven Of Rest in Merced, CA

Information last verified:

3739 Notre Dame Avenue, Merced, CA 95348

For more information about senior living options: (844) 490-3973

4.8 from 33 reviews
5 stars
31
4 stars
0
3 stars
0
2 stars
0
1 stars
2

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Overall Review of Dutchollow Suites III-Bobbie's Haven Of Rest

Pros

  • pro They described Merced Senior Living as a godsend that lifted a huge burden and made everything easy.
  • pro The move-in process went seamlessly.
  • pro The communication was thorough and the staff were approachable.
  • pro Since move-in, there is evident great care and concern for all residents.
  • pro The staff are awesome and the facility is very clean.
  • pro Laurie, the director, was amazing from the first point of contact through the family member’s passing, being accommodating and caring.
  • pro Jamie, the caregiver, was kind and attentive and clearly loves her job.
  • pro The entire Pacifica Senior Living staff provides personal, beautiful care that makes painful times bearable.
  • pro The facility is beautiful, always clean, and well cared for, with residents seeming happy and satisfied.
  • pro The care department goes above and beyond, led with heart and integrity, ensuring personalized attention and well-being.

Cons

  • pro The reviewer stated the care felt like the fast-food or Walmart version of senior care.
  • pro They said many caregivers acted like they didn’t care about residents or their families.
  • pro They believed many staff were not qualified or experienced in senior care.
  • pro They described safety issues, such as after-hours access being possible because residents could let people in when the front door was locked.
  • pro They noted that during business hours there were times when no one at the front desk greeted visitors.
  • pro They observed that diet restrictions were not met.
  • pro They reported a time when a resident was not cleaned for hours.
  • pro They described a staff member as irritated and not offering to assist.
  • pro They claimed there were roaches in memory care.
  • pro They criticized the admin as blasé and lacking accountability.
  • pro They concluded the facility did not provide top-notch care and would not recommend Pacifica Senior Living due to cost versus care.

Review

This community is best suited for families seeking a warm, person-centered environment in Merced where communication is thorough, staff are consistently approachable, and daily life feels thoughtful and home-like. It works well for seniors who value an attentive care team that treats residents as individuals, not as a checklist of tasks. The most reliable signal from the reviews is that move-in is handled smoothly, questions are welcomed, and the care staff tend to know residents well enough to anticipate needs. For families who want transparency, dependable accessibility from leadership, and a facility that appears well-kept and inviting, this community checks those boxes with commendable consistency.

Those weighing alternatives should note a few caveats. For families with a loved one who requires highly specialized or intensive medical management, especially around memory care, the Merced landscape can present uneven experiences. A small but real portion of feedback points to gaps that could escalate if staffing becomes thin or accountability loosens after hours. Prospective residents who require strict adherence to dietary restrictions, rigorous cleanliness standards at all times, or unambiguous front-desk coverage may want to compare options that promise more defined after-hours operations or clearer, ongoing oversight. In short, this community excels in warmth and communication, but it may not be the strongest fit for families needing unwavering, around-the-clock enforcement of every protocol.

On the upside, the core strengths are substantial and hard to overlook. The staff are consistently described as compassionate, patient, and genuinely engaged with residents. Directors and caregivers alike come across as accessible, with a willingness to respond day or night, which helps families feel supported during stressful transitions. Residents appear to enjoy the social fabric, the activities program is visible in smiling faces and a sense of daily purpose. Cleanliness and maintenance are repeatedly praised, contributing to a secure, dignified living environment. The care team’s professionalism and the personal touches, from attentive caregivers to thoughtful gestures, create an impression that residents are treated as valued individuals rather than tasks to complete.

Yet the most serious red flags arise from the minority of negative feedback, which emphasizes real concerns that should not be overlooked. Allegations of safety lapses, inconsistent bedside care, and unaddressed hygiene issues in one memory-care setting underscore the risks that can accompany a busy campus. Reports that front-desk coverage drops after hours, that dietary guidelines are not consistently followed, and that accountability feels sporadic in challenging moments are legitimate warning signs. These concerns are not universal, but they are credible enough to warrant rigorous verification during tours. Prospective families should not smother them with optimism; instead, they should request concrete demonstrations of how daily operations are supervised, how meals are managed for restrictive diets, and how staff accountability is tracked and enforced.

The way the strong points interact with the concerns matters for decision-making. When a campus demonstrates proactive communication, compassionate caregiving, and a clean, welcoming environment, those elements can substantially offset typical anxieties about daily care. Families can feel confident that their loved ones are in a place where staff know their stories, respond promptly to questions, and maintain meaningful routines that support well-being. The balance tilts decisively in favor of this community for most residents who place a premium on personal connection, dependable accessibility from leadership, and a sense of home. However, that balance becomes shakier if demonstrations of after-hours coverage, dietary fidelity, and enforceable safety protocols fail to meet family expectations. In such cases, the risk of gaps in care may outweigh the benefits of warmth and attentiveness.

The verdict is clear: this community stands as a strong, practical choice for families prioritizing a compassionate, communicative, and home-like setting. It is especially well-suited for those who value straightforward explanations about costs, a transparent care process, and staff who go the extra mile to support both residents and families during transitions. For families who require perpetual, ultra-tight supervision, or for those who cannot tolerate even occasional lapses in safety or dietary compliance, it would be prudent to explore alternatives and compare specific care plans, staffing ratios, and incident-management policies. The best next steps are concrete: schedule in-depth tours, request a day-in-the-life shadow with a resident, meet the care director, review the most recent incident and dietary compliance records, and talk through a prospective care plan with the team. The fit will reveal itself clearly through these conversations, and with diligent comparison, the ideal choice will align with both the loved one’s needs and the family’s expectations for peace of mind.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Dutchollow Suites III - Bobbie's Haven of Rest, an inviting and supportive assisted living community located in the heart of Merced, CA. Designed for seniors seeking a nurturing environment, we offer a comfortable and home-like atmosphere where residents can thrive.

At Dutchollow Suites III, our dedicated team provides personalized care tailored to each resident's needs. We specialize in assistance with activities of daily living, including bathing, dressing, transfers, medication management, and coordination with healthcare providers. Our holistic approach ensures that every resident receives the support necessary to maintain their independence while having access to essential health services.

Our community boasts a variety of amenities designed to enhance the quality of life for our residents. Enjoy delicious meals prepared with care in our dining room that accommodates special dietary restrictions. Our fully furnished spaces invite comfort and relaxation, complemented by beautiful outdoor areas and a serene garden perfect for leisurely strolls or enjoying fresh air.

Residents can take advantage of housekeeping services along with move-in coordination to make transitions seamless and stress-free. Connectivity is prioritized with Wi-Fi/high-speed internet available throughout the community and a telephone service for ease of communication.

Engagement is at the heart of our community spirit. We offer scheduled daily activities that promote social interaction and mental stimulation, keeping our residents active and involved in their surroundings.

Conveniently located within proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, everything you need is just a short distance away. We also provide transportation arrangements for medical appointments ensuring residents can easily access healthcare when needed.

At Dutchollow Suites III - Bobbie's Haven of Rest, we believe in creating an enriching experience filled with compassion and understanding. Join us in making this your home where comfort meets care!

Nearby Places of Interest

Physicians

  • Donald Phillip Carter (0.7 miles)
  • Nirmal S Aujla (0.7 miles)
  • Gateway Ent & Hearing Service (0.7 miles)
  • Peter Lap Wong (0.7 miles)
  • Sierra Vein & Vascular Institute (0.7 miles)
  • Advanced Eye Healthcare (0.7 miles)
  • Imtiaz A Malik MD (0.7 miles)

Restaurants

  • El Asadero Taco Shop (0.7 miles)
  • El Pollo Loco (1 miles)
  • Jack In The Box (1 miles)
  • Burger King (1 miles)
  • Strings Italian Cafe (1 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Thai Cuisine II (1.1 miles)

Parks

  • Rudolph Joseph Merino Park (0.8 miles)
  • Elmer Murchie Neighborhood Park (1.3 miles)
  • Rahilly Park (1.7 miles)
  • Applegate Park (2.1 miles)

Hospitals

  • Nicu Childrens Hospital (0.8 miles)
  • Franciscan Conv Hospital (1 miles)
  • Valley Childrens Merced Sub-Specialty Center (1.3 miles)
  • Mercy General Hospital (1.5 miles)
  • Mercy Medical Center - Dominican (1.6 miles)
  • Mercy Medical Center Merced, Community Campus, Health Education Center (1.6 miles)

Pharmacies

  • El Portal Pharmacy (0.8 miles)
  • CVS Merced Mall (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Rite Aid (1.2 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.2 miles)

Cafes

  • Starbucks (0.9 miles)
  • Quickly (1 miles)
  • Starbucks (1.1 miles)
  • Panera Bread (1.1 miles)
  • Joe On The Go (1.8 miles)
  • Native Son Cafe & Bar (2.2 miles)
  • Rollen Donuts (2.3 miles)

Places of Worship

  • Calvary Chapel of Merced (1.6 miles)
  • Universal Church (2.2 miles)

Transportation

  • Merced Amtrak Station (MCD) (1.9 miles)

Frequently Asked Questions

Where is Dutchollow Suites III-Bobbie's Haven Of Rest?

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