3739 Notre Dame Avenue, Merced, CA 95348
For more information about senior living options: (844) 490-3973
Laurie, the director, was amazing from the first point of contact through the end-of-life care. Laurie was accommodating and caring and fully exceeded expectations. Jamie, the caregiver, was kind, attentive, and clearly loves her job. Jamie went above and beyond, bringing a beautiful plant and card for the family. Every employee from management to the activities director to the caretakers and nurses was amazing. The facility is beautiful, always clean, and well cared for. Residents appeared happy and satisfied with their residency there. Lauri was welcoming and informative during the tour. The facility is described as a five-star operation. The care department goes above and beyond, with a compassionate and professional care team. The care director leads with heart and integrity, ensuring personalized attention for every resident. The well-being of the clientele is said to be the top priority. Britney (Brittney) helped the family through the process with exceptional kindness. The community is clean, well operated, and safe. The staff are friendly and accommodating with requests. Pacifica is considered a top choice for placement in the Merced area. The beautician is amazing and provides thoughtful care (including sending photos). Memory Care staff are described as the best, giving families a sense of security.
The care was described as the "fast food or Walmart version of care for seniors," despite the impressive appearance. There were roaches in memory care, and the administration was blas? about it. There were multiple times when no one was at the front desk during business hours to greet visitors or check them in. A reviewer reported that dietary restrictions were not followed and staff just brought whatever. After hours the front door was often locked, and visitors had to be let in by residents, creating safety concerns. Some staff were perceived as overworked or not qualified/experienced in senior care. The costs charged did not match the level of care provided.Pacifica Senior Living in Merced feels like a place that many families come away from with a sense of gratitude and relief. Across several accounts, the facility earns high marks for cleanliness, beauty, and a welcoming atmosphere, with a clear emphasis on the people who make the care possible. The sentiment is consistently enthusiastic: a 10/10 expressed by one reviewer sets the tone for what many others describe as a well-run community that treats residents with dignity and respect.
A central thread running through the stories is the exceptional leadership and availability of the director, Laurie (sometimes spelled Laurie or Lauri in various mentions). From the very first point of contact through the most difficult moments when a family member passed away, Laurie is described as accommodating, caring, and relentlessly responsive - "available anytime day or night" - and never making anyone feel like a burden. The personal touch extended to families is highlighted again and again: a caregiver, Jamie, not only cared for the resident but supported the whole family, going so far as to bring a plant and a card that the family cherishes. The appreciation spans the entire team, with praise extending from management and the activities director to the nurses, caretakers, and even the maintenance staff, who was noted for bringing a rose to the resident. The message is that Pacifica's environment is not just clean and beautiful, but lived-in by people who truly care.
Tours and firsthand impressions reinforce the sense of warmth and attention to detail. When prospective families met the director during visits, they consistently describe a welcoming, informative experience. The staff are described as friendly, and the atmosphere as a place where residents clearly enjoy the day-to-day activities. One reviewer noted that the smiles on residents' faces during activities are priceless, underscoring how engagement and a sense of community contribute to overall well-being. The care department, in particular, is praised for going above and beyond, with leadership described as infused with heart and integrity and a clear commitment to ensuring personalized attention for every resident.
Several individual staff members earn specific commendations for their impact. Brittney (and Britnie Starling, in another mention) are singled out for helping families navigate changes - going the extra mile to push through obstacles and provide information with kindness that is described as "above and beyond." The thanks extend beyond direct care to the broader staff network - someone who helped keep relationships strong, responsive, and reassuring during difficult times. The consistent thread is that Pacifica's staff are not just performing duties; they are delivering compassionate service, and that makes a tangible difference for families facing stressful decisions.
Beyond the formal praise of leadership and daily care, reviewers repeatedly point to the facility's physical environment as a strong asset. The community is described as beautiful and well maintained, a place where families can feel secure about bringing their loved ones for care. The sense that residents are safe, comfortable, and at home is echoed in multiple accounts, including affirmations that the facility feels like a welcoming home rather than a clinical institution. The combination of aesthetics, cleanliness, and a culture of attentive service contributes to the impression that Pacifica is a place where residents can thrive socially and emotionally, as well as physically.
However, the collection of experiences is not exclusively glowing. One reviewer offered a stark contrast, detailing a more troubling experience that undermined trust. This account warned against the discrepancy between an impressive entrance and the reality of care inside: alleged inconsistencies in staff engagement, questions about staff qualifications, neglected personal needs, and safety concerns during after-hours. The reviewer claimed there were issues with dietary adherence, cleanliness, and accountability, including problems observed in memory care and a perception that concerns raised with the administration were not met with appropriate urgency. The tone here is cautionary, reminding readers that even in a facility with many strong testimonials, there can be serious problems that affect residents' well-being and families' confidence.
Amidst these mixed notes, many families shared deeply positive memories and ongoing gratitude. A mother-in-law's time in assisted living is described as marked by wonderful staff, including a beautician who sent photos and offered consistent support as her condition changed. The broader message from these accounts emphasizes not only the quality of day-to-day care but also the responsive, caring culture that families have found essential during challenging periods. Several reviewers highlight PSL's overall customer care and responsiveness as standout features, with praise for how teams communicate, coordinate, and support families through transitions and questions. The sentiment across these stories is that the Merced Pacifica community has the potential to feel like home for many residents, anchored by a team that genuinely cares and a facility that strives to maintain a welcoming, respectful atmosphere.
In the end, the picture painted by these reviews is a mosaic of sincere appreciation, professional dedication, and real-world concerns. The majority of voices describe Pacifica Senior Living as a well-run, clean, and caring community where residents are treated with humanity and kindness. Leadership from Laurie and the rest of the team, the ability to support families through difficult times, and the daily dedication of caregivers and staff emerge as the defining strengths. Yet, as with any senior living environment, there are cautions raised by a smaller subset of experiences - reminding readers to consider multiple perspectives and to visit in person. Taken together, the stories depict a place that lives up to its mission for many, while also acknowledging that high performance in residential care requires constant attention, accountability, and empathy from every corner of the organization.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Dutchollow Suites III - Bobbie's Haven of Rest, an inviting and supportive assisted living community located in the heart of Merced, CA. Designed for seniors seeking a nurturing environment, we offer a comfortable and home-like atmosphere where residents can thrive.
At Dutchollow Suites III, our dedicated team provides personalized care tailored to each resident's needs. We specialize in assistance with activities of daily living, including bathing, dressing, transfers, medication management, and coordination with healthcare providers. Our holistic approach ensures that every resident receives the support necessary to maintain their independence while having access to essential health services.
Our community boasts a variety of amenities designed to enhance the quality of life for our residents. Enjoy delicious meals prepared with care in our dining room that accommodates special dietary restrictions. Our fully furnished spaces invite comfort and relaxation, complemented by beautiful outdoor areas and a serene garden perfect for leisurely strolls or enjoying fresh air.
Residents can take advantage of housekeeping services along with move-in coordination to make transitions seamless and stress-free. Connectivity is prioritized with Wi-Fi/high-speed internet available throughout the community and a telephone service for ease of communication.
Engagement is at the heart of our community spirit. We offer scheduled daily activities that promote social interaction and mental stimulation—keeping our residents active and involved in their surroundings.
Conveniently located within proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals—everything you need is just a short distance away. We also provide transportation arrangements for medical appointments ensuring residents can easily access healthcare when needed.
At Dutchollow Suites III - Bobbie's Haven of Rest, we believe in creating an enriching experience filled with compassion and understanding. Join us in making this your home where comfort meets care!
Dutchollow Suites III-Bobbie's Haven Of Rest is located at 3739 Notre Dame Avenue, Merced, CA 95348 in Merced County, California
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