Franciscan Post-Acute Care Center

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Franciscan Post-Acute Care Center

3169 M Street, Merced, CA 95348

For more information about senior living options: (844) 490-3973

4.4 from 60 reviews
5 stars
49
4 stars
3
3 stars
0
2 stars
0
1 stars
8

Skilled Nursing Facility

Overall Review of Franciscan Post-Acute Care Center

Pros

  • pro Nurses and staff are caring for patients.
  • pro During both stays, staff at every level and in every department have been attentive and accessible.
  • pro The rehab department comes together to benefit patients in a considerate and respectful way.
  • pro Franciscan continues to offer high quality of care.
  • pro The staff are head and shoulders above other facilities.
  • pro The nursing staff provided terrific care, being efficient and prompt.
  • pro The experience was enjoyable from start to finish.
  • pro The staff, nurses, and doctors are resourceful and attentive to patients' needs.
  • pro The facility is clean and lacks the smell found in many facilities.
  • pro The food is wonderful.
  • pro The CNAs are wonderful, thoughtful, and friendly.
  • pro The activity department is wonderful.

Cons

  • pro The facility is older and lacks the amenities of newer buildings.
  • pro The staff are neglectful and abusive.
  • pro On the first night, nobody from Franciscan greeted him, and he arrived about two hours later.
  • pro The food is not appetizing at all.
  • pro The staff failed to monitor the patient's blood pressure, leading to a return to the ER and ICU.
  • pro Viewers are advised not to send loved ones there due to neglect.
  • pro Corporate greed is described as reducing healthcare workers to cogs, negatively impacting care.

Review

Across the reviews, Franciscan often feels like a place that earns trust through the daily acts of care its staff provide. Many who visited - whether as patients, spouses, children, or siblings - describe a consistently warm, attentive environment where kindness and professionalism are in steady supply. The overarching impression is that the facility, despite its age and occasional logistical bumps, functions as a welcoming setting for recovery, rehab, and memory care, with the people who work there frequently singled out for their good work and personaltouches.

A strong thread running through the majority of messages is the sense that staff treat residents like family. Reviewers repeatedly note that nurses, aides, and therapists are not only competent but genuinely caring, patient, and present. Phrases such as "clean, professional, fun and welcoming," and "the staff were very attentive and patient" recur, underscoring experiences where the care team met both physical and emotional needs. The sentiment of "mindful kindness" - where small acts of consideration ripple outward into a positive, collective effect - recurs as a core takeaway for many families. In several accounts, the everyday generosity of staff - checking in, offering reassurance, remembering preferences - seems to have made difficult periods easier to endure.

The rehabilitation side of Franciscan is highlighted by several reviewers as a particular strength. Families point to effective coordination across departments and to therapists who work hard to restore function and mobility. Names that appear with appreciation include Devon and Jerrell, who are praised for their effort in getting a patient back into condition after injuries. The rehab teams are often described as thorough and proactive, with patients and loved ones grateful for the progress seen as therapy progresses. The combination of nursing attentiveness and a robust rehab program is repeatedly credited with helping residents regain independence and feel more hopeful about returning home. The activities department is mentioned as a plus for keeping residents engaged, and even the food is noted as being enjoyable in many entries, contributing to a generally positive experience of daily life at the facility.

Care for specific loved ones - mothers, fathers, aunts, and spouses - appears in vivid detail across the notes. In many cases, families report that their relative received attentive, compassionate care that eased the strain of medical recovery. One reviewer emphasizes a mother's positive experience with the staff in both Memory Care and Post-Acute phases, noting a relationship between staff and patient that goes beyond routine tasks. The presence of nearby hospital access is a comfort for families, with one account mentioning a location close to Mercy Hospital as advantageous. The pandemic era is acknowledged by several reviewers as a challenging yet navigated period, with praise for how Franciscan managed through difficult times.

Yet the collection is not uniformly glowing. A portion of the voices raises serious concerns about safety and responsiveness. One account alleges neglect and abuse, claiming a loved one was not monitored, with dangerous blood pressure changes that led to an ER transfer and an ICU admission. Another reviewer directly cautions families: "If you care about your loved ones you will not send them here," describing neglect and an overall sense of danger. These strong statements reflect real fear and disappointment, presenting a stark counterpoint to the otherwise consistently positive themes. A few other entries describe the hospital setting as older and less modern, with mentions of fewer amenities and some room for improvement in areas like meal presentation and facility upgrades. There are even notes that compare Franciscan unfavorably to other facilities, suggesting that expectations for 21st-century comfort and amenities may not always align with the reality of an older building.

Despite these critical voices, the broader mosaic still heavily emphasizes people over place. Several reviewers stress that many staff members are standout professionals who make a meaningful difference through compassionate communication, careful listening, and readiness to address concerns. The sense that "the doctors, nurses, and CNAs are wonderful and thoughtful" appears in multiple entries, even when the physical plant or food is described as imperfect. In one especially heartfelt note, a long-term patient describes feeling cared for over years, with staff who remembered details about their life and who worked to accommodate evolving needs, illustrating the power of consistent, person-centered care when it works well.

In sum, the experiences at Franciscan reflect a complex, human portrait of a care facility. For many families, it is a place where kindness, reliability, and strong rehab services converge to support recovery and comfort. The common threads speak to a community of staff who see patients as people with histories and relationships, contributing to an atmosphere that can feel like a supportive extended family. At the same time, the more critical accounts serve as reminders that safety and communication are paramount and that perceptions of care quality can vary, sometimes sharply, from one encounter to the next. Prospective patients and families are encouraged to gather as much local, unit-specific information as possible - talking with staff, visiting in person, and asking detailed questions about monitoring, safety protocols, and the latest updates in care delivery - to gauge whether Franciscan aligns with their expectations and needs.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Franciscan Post-Acute Care Center in Merced, CA is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished accommodations, and access to community operated transportation for outings. The computer center allows residents to stay connected with loved ones, while the small library provides a quiet space for reading and relaxation.

Delicious meals are served restaurant-style in the dining room, accommodating special dietary restrictions as needed. Housekeeping services ensure that residents have a clean and comfortable living environment. The fitness room and wellness center offer opportunities for maintaining physical health and well-being.

For entertainment options, residents can engage in various activities such as gaming in the dedicated gaming room or participating in resident-run activities. Planned day trips and scheduled daily activities provide opportunities for socialization and new experiences. Concierge services are also available to cater to individual preferences.

The community's location offers convenient access to nearby amenities and services. With 8 cafes, 2 parks, 7 pharmacies, 43 physicians, 31 restaurants, 1 transportation service, 2 places of worship, and 6 hospitals nearby, residents have easy access to everything they may need.

At Franciscan Post-Acute Care Center, seniors can expect comprehensive care services such as assistance with daily living activities including bathing and dressing. Medication management ensures proper administration of medications while the mental wellness program focuses on promoting emotional well-being. Transportation arrangements to doctors' appointments are conveniently provided.

Overall, this assisted living community prioritizes the comfort and well-being of its residents by offering an array of amenities and personalized care services in a welcoming environment.

Nearby Places of Interest

Hospitals

  • Franciscan Conv Hospital (0 miles)
  • Mercy General Hospital (0.6 miles)
  • Mercy Medical Center - Dominican (0.6 miles)
  • Valley Childrens Merced Sub-Specialty Center (0.6 miles)
  • Mercy Medical Center Merced, Community Campus, Health Education Center (0.7 miles)
  • Nicu Childrens Hospital (1.5 miles)

Restaurants

  • El Pollo Loco (0.1 miles)
  • Jack In The Box (0.1 miles)
  • Burger King (0.1 miles)
  • Green Burrito (0.3 miles)
  • McDonald's (0.3 miles)
  • Chipotle Mexican Grill (0.4 miles)
  • Bageltyme (0.4 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • CVS Merced Mall (0.2 miles)
  • El Portal Pharmacy (0.6 miles)
  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.4 miles)
  • Merced Drug (1.6 miles)

Physicians

  • Kenichi T Miyata (0.1 miles)
  • Hylton Diana MD (0.1 miles)
  • Valley Vein Health Cen (0.1 miles)
  • Central Valley Cancer Center (0.2 miles)
  • Dr Grossman (0.2 miles)
  • Orthospine Advance Health (0.2 miles)
  • Merced Gastroenterology Medical Office (0.2 miles)

Cafes

  • Starbucks (0.1 miles)
  • Starbucks (0.4 miles)
  • Panera Bread (0.4 miles)
  • Joe On The Go (0.9 miles)
  • Native Son Cafe & Bar (1.3 miles)
  • Quickly (1.3 miles)
  • Rollen Donuts (1.3 miles)

Places of Worship

  • Calvary Chapel of Merced (0.8 miles)
  • Universal Church (1.2 miles)

Transportation

  • Merced Amtrak Station (MCD) (0.9 miles)

Parks

  • Applegate Park (1.2 miles)
  • Rudolph Joseph Merino Park (1.3 miles)

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