Terraza Of Cheviot Hills

Pros

• The community features a very positive environment and atmosphere, with friendly and helpful staff.
• Residents enjoy a homey feeling in a small, well-kept facility that fosters friendships and social activities.
• Families appreciate the excellent communication from staff regarding their loved ones' needs and care.
• Many residents are satisfied with the quality of food provided at the community.
• The community is clean, inviting, and conveniently located for families to visit their loved ones easily.
• Staff members are described as accommodating, attentive, and dedicated to meeting the specific needs of residents.
• Overall experiences indicate high levels of happiness among residents, with many engaging in various activities like public speaking and games.

Cons

• The community closed, leading to a departure and a negative experience with the director.
• Staffing shortages affected the overall care and quality of food preparation.
• The building is very old with numerous deferred maintenance issues, particularly in plumbing and electrical systems.
• A mix-up in the laundry process resulted in personal belongings being lost.
• There were concerns about inadequate attention and care for disabled residents.
• The evaluation process did not adequately serve the needs of some residents, leading to deterioration in health and necessitating relocation.
• There was insufficient staff available to provide continuous assistance for those who needed it, especially during night shifts.
• One reviewer found the facility too confining for their independent lifestyle.

Review

The reviews of Terraza of Cheviot Hills present a diverse picture of the community, with opinions ranging from praise for the staff and atmosphere to significant concerns regarding staffing shortages and care quality. Many families highlighted the friendliness and helpfulness of the staff, indicating that they maintained open lines of communication and were responsive to residents' needs. One family expressed their overall satisfaction, noting their loved one’s connection with other residents and a supportive environment where activities such as card games and bingo flourished. This positive culture seemed appealing to many: "The community is very neat and clean, and the staff is very friendly and helpful," remarked another reviewer.

However, not all experiences were positive, particularly regarding staffing issues that some families felt directly impacted their loved ones' care. Multiple reviewers pointed out that staffing shortages compromised both the food preparation quality and overall resident assistance. Concerns emerged about inadequate attention for disabled residents who required more individualized support. One family described a difficult experience with their mother’s care while on hospice, emphasizing how the facility struggled to meet her escalating health needs despite its welcoming atmosphere. This opinion underscores a critical gap between initial impressions during tours versus day-to-day realities faced by residents requiring higher levels of care.

Despite these criticisms, many families seemed satisfied with Terraza's setting. Reviewers praised its inviting ambiance—characterized by a small number of residents creating a homey feel—and described the facility as clean and well-maintained. Some appreciated specific features like in-house therapy services or convenient parking arrangements, indicating that aspects of living in this community align well with certain individuals’ preferences for comfort and accessibility. The physical environment contributed positively to many residents’ experiences; however, it was noted that older buildings might have maintenance challenges.

Food quality received mixed reviews; while some found it satisfactory or even commendable, others suggested improvements were necessary to please various palates. Comments about dietary options reflect a broader concern about balancing quality dining experiences within assisted living environments where individual tastes vary significantly among elderly populations. Ultimately, whether or not one finds value in their meal experience appears tied closely to personal expectations rather than any universal standard adhered to across all meals served.

A few reviewers shared insightful perspectives on interactions with administrative staff during tours or throughout residency transitions at Terraza of Cheviot Hills. Positive encounters showcased professionalism paired with friendliness—from tour guides providing thorough insights into facility offerings to everyday interactions between caregivers and residents showcasing compassion in care delivery rhythms. These human elements strongly influenced family members’ decisions when choosing this community over others potentially competing for similar clientele.

Feedback concerning specific incidents—such as lost belongings due to laundry mix-ups—serves as cautionary tales for prospective clients considering placing their loved ones within Terraza’s framework. Such lapses could lead families seeking peace of mind regarding their loved ones’ wellbeing toward reconsidering placement options based on personalized priorities surrounding safety management protocols implemented within broader operational practices at assisted living facilities.

In summary, while there are glowing testimonials lauding Terraza of Cheviot Hills for its warm environment filled with engaging opportunities facilitated by dedicated staff members committed genuinely towards improving resident lives amid challenges posed by healthcare demands compounded over time—the potential pitfalls tied tightly alongside accessible care provisions remain an aspect worth deliberation before decision-making processes unfold entirely during transition phases involving moving loved ones into specialized communities tailored specifically around eldercare standards today versus yesterday’s norms governing elder support mechanisms regionally within similar demographics encountered historically elsewhere previously.

This part of Los Angeles, California, offers a diverse range of amenities that cater to senior living. With a variety of restaurants such as In-N-Out Burger and Din Tai Fung, pharmacies like CVS and Rite Aid, cafes including Go Get Em Tiger and Blue Bottle Coffee, as well as places of worship such as King Fahad Mosque, seniors will have access to all their daily needs in close proximity. Additionally, the presence of Kaiser Permanente West Los Angeles Medical Center and physicians like UCLA Stein Eye Institute Westwood ensure quality healthcare services are readily available. The area also boasts several parks such as Beverly Gardens Park and Kenneth Hahn State Recreational Area for recreational activities, along with theaters like AMC Century City 15 for entertainment options. Overall, this part of Los Angeles provides a convenient and vibrant environment for senior living.

Restaurants

• In-N-Out Burger (0.5 miles)
• Chick-Fil-A (1.5 miles)
• The Apple Pan (1.6 miles)
• Din Tai Fung (2 miles)
• Urth Caffé-Beverly Hills (2.2 miles)
• Ramen Nagi (2.2 miles)
• Javier's (2.2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1.5 miles)
• Kaiser WLA Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)

Cafes

• Go Get Em Tiger (0.8 miles)
• Chocolate Bash (1.7 miles)
• Blue Bottle Coffee (2.4 miles)
• Starbucks (2.5 miles)
• Alfred Coffee Beverly Hills (2.8 miles)
• Starbucks (3.2 miles)
• Joan's on Third (3.3 miles)

Places of Worship

• King Fahad Mosque (1.5 miles)

Hospitals

• Kaiser Permanente West Los Angeles Medical Center (1.6 miles)

Parks

• Roxbury Memorial Park (1.8 miles)
• Beverly Gardens Park (2.8 miles)
• Westwood Park (3 miles)
• Kenneth Hahn State Recreational Area (3.1 miles)
• Penmar Recreation Center (3.6 miles)
• Bluff Creek Fields Dog Park (4 miles)
• Pan Pacific Park (4.1 miles)

Theaters

• AMC Century City 15 (2.1 miles)
• Cinemark 18 and XD (3.7 miles)
• AMC The Grove 14 (3.7 miles)

Physicians

• Kaiser Permanente Culver Marina Medical Offices (2.6 miles)
• UCLA Stein Eye Institute Westwood (3.4 miles)