Sierra Home Healthcare Svc Inc

Pros

• The staff here is great.
• John and his team are great.
• Carol has been a great help with the care for their mother.
• John has been very good to the clients.
• Sierra Home Healthcare is highly recommended.
• There is great support.
• The service is the best in terms of service, consideration and price.
• PCR tests are available for $50.

Cons

• The price had increased.
• They did not receive their test results by 1/5/22 and questioned whether the results were backed up or lost.
• They stated that another family member had the same experience.
• They were unhappy that the PCR test was not priced at $50.

Review

When we needed care for a loved one, the experience with Sierra Home Healthcare stood out as the best we've had. One reviewer described it as "the best service we received for my father when we needed it," emphasizing that the level of care, attentiveness, and reliability made a difficult time more manageable. The tone of this feedback is one of gratitude and relief, highlighting how responsive and dependable the team was during a busy and emotional period. Several voices in these notes echo a similar sentiment: the service provided was not only competent but genuinely supportive in the practical and emotional sense that families rely on.

In another strong endorsement, a customer singled out John and his team for their excellence in service, consideration, and price. "One is the best service I received in terms of service, consideration and price. John and his team are great!" This reflection points to a constellation of strengths: thoughtful treatment, careful attention to the needs and concerns of family members, and a sense that pricing was fair or at least aligned with the level of care provided. It's the combination of personalized attention and a reasonable approach to cost that left a lasting positive impression in this account.

Further praise centers on the people delivering the care. "The staff here is great. Carol has been a great help with the care for my mother. John has been so good to us. I highly recommend Sierra Home Healthcare." This entry elevates the role of individual caregivers - Carol's hands-on support with a parent and John's ongoing support - while underscoring that the overall staffing is consistently solid. The message is clear: the people on the ground, their availability, and their willingness to pitch in make a meaningful difference, reinforcing a strong recommendation for the agency.

Alongside the consistent acknowledgment of strong staff and dependable support, there's a brief but emphatic note of appreciation: "Great support!! Highly recommended!!" It's a straightforward stamp of approval that reinforces the impression of a responsive service culture. Even in a mix of reviews, the thread of positive experiences about support and responsiveness remains evident, suggesting that for many families, Sierra Home Healthcare delivers on the promise of reliable assistance when it matters most.

There are, however, questions and concerns that accompany the praise. One line addresses pricing in a way that suggests confusion or tension: "Not $50. $100 within 48 hours / $200 within 24 hours. Price increased." This fragment points to a discrepancy between expectations and what is being charged or communicated, hinting at a pricing structure that may have shifted over time or been interpreted differently by different clients. It's paired with a note that PCR testing is available for $50, which introduces a contrast between what was expected in pricing and what some customers encountered in practice, signaling that clarity around costs is an area where the experience could be improved.

There is also a cautionary but important observation about test result timelines. One reviewer described a delay that was both frustrating and worrisome: "Went on 1/5/22 and still haven't got my results. I don't know if they're really backed up or just losing test results. I had another family member have the same experience." This account raises concerns about the reliability and timeliness of test processing, suggesting that while personal care services were strong, certain ancillary services - like test result delivery - had problems that affected confidence.

On a related practical note, another reviewer provides explicit details about what is offered and the expected turnaround for a PCR test: "PCR test available for $50, closes at 4 PM, email sent 24 hours later." This line serves as a concrete snapshot of the testing option: price, cut-off time for service, and the typical timeline for receiving an email result. It contrasts with the delay described by the earlier reviewer, illustrating both the availability of a budget-friendly testing option and the potential for delays in some cases.

Taken together, the collection of reviews paints a picture of a home healthcare provider that is widely valued for the warmth and competence of its caregivers, with particular gratitude directed toward John, Carol, and other staff who go above and beyond in patient care and family support. The strongest praise centers on the human elements: responsiveness, kindness, and a family-friendly approach that makes navigating caregiving smoother during trying times. At the same time, there are clearly issues that merit attention - how pricing is communicated and whether testing results are consistently delivered in a timely fashion. These nuances suggest a service that is highly regarded in many respects but also one that can benefit from tighter communication and process consistency in pricing and test result management.

In the end, families describe Sierra Home Healthcare as a dependable source of compassionate care, anchored by dedicated staff who make a real difference in daily life during episodes of illness or aging at home. Positive experiences emphasize personal connection, reliable support, and a sense of being treated with care and respect. The notes about pricing and test results remind prospective clients to seek clarity on costs and timelines and to voice concerns promptly if expectations diverge from experience. Overall, the sentiment across the testimonials is one of appreciation, with clear recommendations to consider this team when in need of at-home healthcare support.

This part of Los Angeles, California, offers a diverse range of amenities for seniors looking for a vibrant and convenient neighborhood to call home. With a variety of restaurants nearby such as BCD Tofu House, Park's BBQ, and Chick-Fil-A, residents have plenty of dining options to choose from. Additionally, there are several pharmacies within close proximity like CVS Pharmacy and Walgreens for easy access to healthcare needs. For entertainment, seniors can enjoy theaters like Regal LA Live & 4DX and Alamo Drafthouse Downtown. Nearby parks such as Echo Park and Pan Pacific Park provide opportunities for outdoor recreation and relaxation. Transportation options are readily available with Union Station nearby, making it easy to get around the city. In terms of healthcare, there are reputable institutions like the Kaiser Permanente West Los Angeles Medical Center and Kedren Community Health Center in the vicinity. Overall, this area offers a well-rounded lifestyle with an abundance of amenities that cater to the needs of seniors looking for a comfortable and enjoyable living environment.

Restaurants

• BCD Tofu House (0.1 miles)
• Park's BBQ (0.9 miles)
• Chick-Fil-A (1.9 miles)
• Republique (2.2 miles)
• Taco Bell (2.5 miles)
• Yard House (2.5 miles)
• Mohawk Bend (2.6 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.8 miles)
• Rite Aid (1.1 miles)
• Mary Jane's Melrose Holistic (1.6 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)

Theaters

• Regal LA Live & 4DX (2.4 miles)
• Alamo Drafthouse Downtown (2.8 miles)
• AMC The Grove 14 (3.1 miles)
• TCL Chinese Theatre (3.5 miles)

Cafes

• Starbucks Reserve (2.5 miles)
• Lamill Coffee Boutique (2.8 miles)
• Starbucks (2.9 miles)
• Verve Coffee Roasters (3.5 miles)
• Joan's on Third (3.9 miles)
• Starbucks (4 miles)
• Alfred Coffee & Kitchen (4.3 miles)

Parks

• Echo Park at the Lotus Festival (2.7 miles)
• Pan Pacific Park (3.1 miles)
• Plummer Park (3.4 miles)
• Runyon Canyon Park (3.9 miles)
• Elysian Park (4.3 miles)
• Hollywood Bowl Overlook (4.4 miles)
• Lake Hollywood Park (4.8 miles)

Transportation

• Union Station (3.9 miles)

Hospitals

• Kaiser Permanente West Los Angeles Medical Center (4.3 miles)
• Kedren Community Health Center (4.3 miles)