Snow White Care Home
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431 Mundell Way, Los Altos, CA 94022
For more information about senior living options: (844) 490-3973
At Snow White Care Home, the cost of a private room is notably competitive at $2,500 per month, providing an attractive option for those seeking quality care in a nurturing environment. In contrast, the average monthly cost for similar accommodations in Santa Clara County stands at $4,096, and across California, the average is approximately $3,939. This significant difference highlights Snow White Care Home's commitment to affordability without compromising on the level of service and comfort provided to residents. Such pricing not only makes it a viable choice for families seeking reliable care but also reflects the home's dedication to fostering a supportive community that prioritizes the well-being of its residents.
| Floor plans | Snow White Care Home | Santa Clara County | California |
|---|---|---|---|
| Private | $2,500 | $4,096 | $3,939 |
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The Terraces' rehabilitation and SNF teams provide compassionate, effective care that helps residents recover and return home. Reviewers describe The Terraces as the nicest, most efficient, and best-run organization they have experienced. The Terraces is located in a lovely Los Altos neighborhood and offers a comprehensive continuum of care with friendly, well-trained staff. Families highly recommend The Terraces for surgery or other medical needs due to outstanding care and communication. The physical therapy program at The Terraces helps residents accomplish tasks they never thought possible, making them feel at home. The Terraces fosters a safe, active, and engaging community where residents and staff form a supportive family. The Terraces keeps families informed with consistent communication and involvement in care decisions. Private rooms and a clean, welcoming environment are consistently highlighted as positives. The Terraces' staff across all roles - receptionists, CNAs, RNs, PTs, OTs, and administrative staff - are described as exceptionally nice, friendly, and capable. The Terraces provides individualized attention, compassionate care, and goes above and beyond to meet residents' needs. The Terraces is an upscale, nonprofit, continuing-care community that feels small, personal, and resident-focused. People note that The Terraces offers a wide range of activities and outings, creating a vibrant social life for residents.
A reviewer warns potential clients not to trust this facility due to alleged overcharges. The reviewer notes that they were billed about $2,000 almost a year after the stay despite assurances of coverage. Another reviewer calls the service terrible, recounting a long wait for a CNA to assist with the commode. The reviewer criticizes the food as being full of butter and not very healthy. A reviewer states that the pretty building does not make up for the poor quality of care. One reviewer describes the overall experience as unacceptable because of subpar care coupled with overcharges.The Terraces at Los Altos emerges in these accounts as more than a place to live; it's described repeatedly as a thoughtful, well-run continuum of care set in a quiet, residential neighborhood. Reviewers emphasize that The Terraces is not merely a retirement home but an active, engaging community that offers independent living, assisted living, rehabilitation, memory care, and skilled nursing - all under one nonprofit umbrella within the Human Good network. The campus is portrayed as pleasantly situated in a serene area of Los Altos, with single rooms, bright corridors, and a sense of calm that families notice right away. People appreciate the careful balance between a high-quality environment and accessible, practical care that can adapt as needs evolve.
Several stories center on rehabilitation outcomes and the personalized, capable care that supports recovery. A grandmother's rehab stay is a vivid example: after a fall, she spent three weeks in SNF rehab where the rehab and nursing teams helped her regain strength enough to return home, where she continues to thrive. Another detailed testimonial recalls a resident who spent 67 days at The Terraces, praising every team member - from directors to CNAs, nurses, kitchen and housekeeping staff - for making the stay feel like home and for helping them reach goals that seemed out of reach. The same account highlights the physical therapy department's ability to push limits in a positive, encouraging way, with results that left the resident confident about facing future procedures.
Family members considering a move to a life plan community also come away with strong, positive impressions. One couple, exploring options after downsizing from a larger home, visited multiple life plan communities but found The Terraces to be their favorite. They describe it as not a traditional "retirement home" but an active, social, and welcoming community where residents form meaningful connections, pursue varied activities, and create a new phase of life. They even joined a waitlist, anticipating a future move when the time is right. Other families share the relief of having a well-organized, supportive system for transitions - whether it's a parent needing a new level of care or a loved one relocating post-displacement due to a crisis.
The Terraces is frequently commended for its staff's approach and the strong communication flow with families. Several reviewers highlight specific individuals who stood out: Linda, the admissions coordinator, who is described as warm, helpful, and adept at coordinating between hospital stays, doctor appointments, and the Terraces; Debbie and Myhanh, noted for their professionalism and care during a father's transition; and Anne, a nurse whose quick, compassionate response during a family emergency was remembered for its mix of practical action and supportive humor. One particularly moving anecdote recounts Anne's thoroughness - whether she's helping a patient safely to the hospital or tidying up when a patient returns - leaving a lasting impression of genuine, consistent care.
The overall experience for many is one of reassurance during times when families cannot be physically present. Even amid the challenges of the COVID era, staff members are credited with maintaining open lines of communication, offering frequent updates, and enabling virtual connections (FaceTime, calls) to keep families in the loop. This emphasis on connection is repeatedly framed as a core strength: families feel informed, involved, and, crucially, confident that their loved ones are in a safe and capable environment.
The quality of the physical space is also noted: residents enjoy comfortable, well-maintained surroundings, with the option of private rooms, clean facilities, and a design that supports easy mobility and safety. Reviewers describe the dining experience as a daily pleasure, with varied menus and the sense that staff genuinely enjoy interacting with residents during meals. The community's small, personal feel - along with a steady stream of in-house activities, outings, and presentations - contributes to a sense of belonging and purpose that many aging adults seek.
Yet not every review is solely praise. A minority of comments raise concerns that prospective residents should weigh carefully. One review discusses a billing dispute: a bill that surfaced nearly a year after a stay, despite assurances about Medicare coverage, which left the author feeling that overcharges and miscommunication can occur in some cases. Another reviewer recounts a negative experience focused on service delays and food quality, noting an extended wait for assistance and a perception that the food was not as healthy as it could be. These perspectives acknowledge that even in a highly regarded setting, experiences can vary and that transparency around billing and daily care remains essential.
Taken together, these accounts portray The Terraces at Los Altos as a premier continuing care community that many families already trust and recommend. The overarching message is one of warmth, competence, and a holistic approach to aging well: high-quality clinical care, attentive staff, active social life, strong family communication, and a home-like atmosphere that together help residents reclaim independence, enjoy meaningful days, and transition smoothly through different levels of care as needed. For those seeking a supportive, right-sized community in Silicon Valley, The Terraces is repeatedly described as a strong, affirming option - one that many look forward to joining when the time comes.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (11 miles away) San Francisco International (20 miles away) Metropolitan Oakland International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Snow White Care Home is a warm and inviting assisted living community located in the beautiful city of Los Altos, CA. As a board and care home, we provide personalized care for our residents in a homelike environment.
Our fully furnished rooms offer both comfort and privacy, ensuring that each resident feels right at home. With amenities such as a dining room, garden, and outdoor space, there are plenty of opportunities for socializing and enjoying the outdoors. Our dedicated housekeeping staff ensures that the community is always clean and well-maintained.
At Snow White Care Home, we understand the importance of coordinating care with health care providers. Our knowledgeable staff assists with activities of daily living, bathing, dressing, and transfers to ensure our residents' comfort and safety. We also provide medication management services to help our residents stay on top of their medication schedules.
We take pride in our ability to accommodate special dietary restrictions. Our professional chefs prepare delicious meals that cater to specific dietary needs such as diabetes diets. Whether it's meal preparation or service, we strive to deliver exceptional dining experiences for all our residents.
Our vibrant community offers a variety of scheduled daily activities to keep residents engaged and entertained. Additionally, being located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals provides convenient access to essential services and recreational opportunities.
At Snow White Care Home in Los Altos, CA, we prioritize the physical well-being and happiness of our residents by providing comprehensive care services in a comfortable setting.
This area of Los Altos, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies located within close proximity, accessing necessary medications and healthcare supplies is made easy. Additionally, there are various cafes and restaurants nearby providing plenty of options for dining out or enjoying a cup of coffee with friends. For those who enjoy outdoor activities, there are several parks within a short distance where one can relax and enjoy nature. In terms of medical care, there are reputable hospitals and physicians' offices nearby offering quality healthcare services. Transportation options such as Caltrain stations and U-Haul services make it simple to get around the area as needed. Overall, this part of Los Altos provides a well-rounded lifestyle for seniors seeking convenience, accessibility, and quality healthcare options.
At Snow White Care Home, the cost of a private room is notably competitive at $2,500 per month, providing an attractive option for those seeking quality care in a nurturing environment. In contrast, the average monthly cost for similar accommodations in Santa Clara County stands at $4,096, and across California, the average is approximately $3,939. This significant difference highlights Snow White Care Home's commitment to affordability without compromising on the level of service and comfort provided to residents. Such pricing not only makes it a viable choice for families seeking reliable care but also reflects the home's dedication to fostering a supportive community that prioritizes the well-being of its residents.
Snow White Care Home is located at 431 Mundell Way, Los Altos, CA 94022 in Santa Clara County, California
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