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4.3 from 55 reviews
5 stars
36
4 stars
9
3 stars
5
2 stars
0
1 stars
5
Overall Review of Bixby Knolls Tower
common28 reviews mention this
Staff are consistently helpful
Residents and families repeatedly describe the staff as friendly and responsive.
Many reviews describe staff who are warm, welcoming, and easy to work with during day-to-day interactions. Several residentsā families mention quick help when assistance is needed, and others call out specific tour support and follow-up from staff. A few reviews also highlight care and communication as part of why families feel comfortable choosing the community.
common14 reviews mention this
Meals and dining get high marks
Dining is a strong point that many residents describe positively.
Multiple reviews say the food is tasty and the dining experience is pleasant, including comments about serving style and how meals are handled for residents. Families also mention specific favorites and praise the care taken with meals and dietary needs. Residents frequently connect meal satisfaction to overall enjoyment of living in the community.
common12 reviews mention this
Clean grounds, upkeep, and renovations
Reviews often mention cleanliness, well-kept areas, and active updates.
Several residents and visitors describe the community as clean and well maintained, including outdoor areas and common spaces. Others note ongoing remodeling or upgrades, saying it didnāt ruin their experience or that inconveniences were manageable. A small number of comments stand out negatively about the building condition, but the more common theme focuses on upkeep and improvements.
caveat2 reviews mention this
24-hour staffing concerns arise
Some reviewers question whether promised 24-hour staffing is delivered.
One review says the community advertised 24-hour staff but residents did not receive that level of coverage in practice. Another review mentions difficulties with waiting for medication, which raises a similar concern about response timing. These comments donāt erase the many positive staff experiences, but they do point to potential gaps during certain situations.
caveat3 reviews mention this
Cost issues include deposit and rent
Pricing and refund handling are recurring points of frustration.
A tour-related review describes a deposit not being returned after a denied apartment, with delays discussed over multiple follow-ups. Another reviewer says prices increased after new ownership, and that amenities were reduced compared with earlier expectations. Other reviews describe the price as fair or more affordable than alternatives, so pricing satisfaction appears mixed.
common4 reviews mention this
Convenient access to errands
Public transit and nearby errands appear convenient to residents and visitors.
At least a few reviews highlight convenience for non-drivers, pointing to public transportation near the community and walkable access to local places. Several reviews also mention transportation options such as shuttles or arrangements for getting out and about. The location theme is generally positive, with occasional remarks about bus service limitations or the areaās activity level.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
65 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Independent Living
Respite Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Party space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Security gate
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Long Beach (Daugherty) (2 miles away)
Los Angeles International (15 miles away)
John Wayne Orange Co (21 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (0.3 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.5 miles)
Costco Vision Center (3.4 miles)
Walgreens (3.5 miles)
Restaurants
In-N-Out Burger (0.9 miles)
McDonald's (3.5 miles)
Falcon (4 miles)
Hooters (4.3 miles)
Yard House (4.4 miles)
Chick-Fil-A (6 miles)
In-N-Out Burger (6.3 miles)
Transportation
Metro - Willow Street Station (1.3 miles)
Komar Aviation Group (1.6 miles)
Long Beach Airport (LGB) (2.4 miles)
Port Of Long Beach (6.1 miles)
Cafes
Starbucks (1.3 miles)
Starbucks (3.6 miles)
Bopomofo Cafe (6.1 miles)
Lees Sandwiches - Gard (7.5 miles)
Starbucks (7.6 miles)
Starbucks (7.9 miles)
Donut King 2 (8.5 miles)
Parks
Bixby Park (4.2 miles)
Rainbow Lagoon Park (4.3 miles)
Shoreline Aquatic Park (4.4 miles)
Bluff Park (4.8 miles)
Rossmoor Park (6.5 miles)
Sur La Brea Park (7.4 miles)
Cerritos Regional County Park (7.4 miles)
Physicians
Paramount Physicians (4.4 miles)
Harbor Ucla Medical Center - David Durkovich Do (6.3 miles)
Monica B Espiritu M.D. | Kaiser Permanente (6.7 miles)
Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (8.5 miles)
Lighthouse Pediatrics (9.5 miles)
Hospitals
VA Long Beach Healthcare System (5.1 miles)
Kaiser Permanente Hospital (7.2 miles)
Rancho Los Amigos National Rehabilitation Center (7.3 miles)
Martin Luther King Jr / Drew Medical Center (7.5 miles)
Bixby Knolls Tower on seniors.fyi includes 9 photos including images showing outdoor, outdoors, interior, dining, piano, landscaping, urban, recreation, and more.
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