Golden Coast Senior Living #12

Pros

• The staff at Golden Coast Senior Living is extremely friendly, caring, and accommodating to residents' needs.
• The facility is kept very clean and has a nice appearance, creating a welcoming environment for residents.
• Caretakers provide good physical care and are kind to the residents, making them feel comfortable and well cared for.
• Families feel fortunate to have found Golden Coast Senior Living and believe their loved ones will be happy and cared for there.
• Overall satisfaction with the level of care received at Golden Coast indicates that expectations have been met or exceeded by the facility.

Cons

• The owner lacks compassion and is perceived as too businesslike, which negatively impacted the family's experience, especially following a death in the family.
• The caregiver turnover was frequent, causing confusion and setbacks for the resident with dementia.
• There was poor communication from caregivers and staff regarding activities and care needs, leading to frustration for the family.
• The facility may not have provided adequate care during nighttime issues, leaving the family feeling dissatisfied with the level of service received.
• The reviewer felt their mother's coherent condition made her stand out among residents, suggesting a lack of engagement or similar cognitive states in others at the facility.

Review

Golden Coast Senior Living has garnered a mix of feedback from families experiencing care services for their loved ones, with many reviewers highlighting the quality of caretakers while expressing concerns about management and communication. A common thread throughout these reviews is the importance of compassion in caregiving, which significantly impacts the overall experience for residents and their families.

Several reviews praise the caretakers for their friendliness and kindness toward residents, particularly those with specific needs, such as dementia. One reviewer noted that their mother received good physical care from the staff and appreciated their approachable demeanor. It is clear from such accounts that many families value a warm and compassionate approach to caregiving. This sentiment echoes in other positive experiences shared by users who felt that staff truly cared about their loved ones, remarking on how clean and well-maintained the facility was.

Despite these commendations for individual caretakers, issues surface when discussing higher-level management practices. The owner of Golden Coast Senior Living has been singled out in several criticisms. One reviewer recounts an unsettling encounter with staff who contacted them just a day after a family tragedy—the death of a spouse—to inquire if they still wanted to reserve a room for their loved one. Such interactions have led some to perceive management as overly businesslike and lacking empathy during sensitive times.

Communication between caregivers and families also emerged as a significant concern among reviewers. Some noted that information regarding activities—of which there seemed to be very few—was not effectively relayed; this left family members feeling detached from their loved one's daily life. Others highlighted frequent confusion among staff about resident needs or care plans, leading to expectations that were not met. In cases where immediate care was necessary—such as during episodes of sundowning for residents with dementia—some family members felt let down by what they perceived to be inadequate responsiveness from caregivers at night.

For one family dealing with end-stage dementia, lack of reliable communication presented further challenges. They expressed frustration over having to contact the owner directly to resolve issues regarding care coordination between administrators and caregivers—a situation exacerbated by fluctuating caregiver turnover that worsened confusion for residents already grappling with cognitive decline.

Overall, while Golden Coast Senior Living seems to provide good physical care through attentive caregivers, review after review indicates that managerial aspects require improvement, particularly regarding compassion during sensitive moments and effective communication between all involved parties. Families looking for senior living options should weigh these factors carefully when considering Golden Coast—as they balance high-quality physical care against potential shortcomings in organizational support and emotional understanding within the facility’s administration.

This part of Lake Forest, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby, including options for casual dining and fast food, seniors can enjoy a vibrant culinary scene. The presence of multiple pharmacies and medical facilities, such as Saddleback Medical Group and Kaiser Permanente Orthopedics, ensures easy access to healthcare services. Additionally, there are places of worship like Harvest Community Church and Corpus Christi Catholic Church for spiritual support. For recreational activities, there are several parks nearby like Sheep Hills Park and Orange County Great Park, providing opportunities for outdoor enjoyment. Transportation options are also available with the Amtrak and Metrolink Irvine Station just a short distance away. Overall, this area combines convenience with a lively atmosphere, making it a great choice for seniors seeking a vibrant community in which to live.

Restaurants

• The Village Hookah Lounge (0.8 miles)
• Farmer Boys (1 miles)
• Raising Cane's Chicken Fingers (1 miles)
• Chick-Fil-A (1.1 miles)
• In-N-Out Burger (1.1 miles)
• 19 Restaurant And Lounge (1.6 miles)
• McDonald's (1.9 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.7 miles)

Physicians

• Saddleback Medical Group (1.3 miles)
• South County Orthopedic Specialists (1.8 miles)
• Mission Pain & Spine (4.2 miles)
• Kaiser Permanente Orthopedics (4.3 miles)
• Advanced Eye Medical Group (5.1 miles)
• Leon Joseph Baginski (5.2 miles)
• Community Orthopedic Medical Group (5.3 miles)

Places of Worship

• Harvest Community Church of Irvine (1.6 miles)
• Saddleback Church (4.3 miles)
• Corpus Christi Catholic Church (4.4 miles)
• Islamic Center of Irvine (5.7 miles)

Hospitals

• South Coast Medical Center For New Medecine (1.6 miles)
• Palm Terrace (2.3 miles)
• Kaiser Permanente Hospital (4.3 miles)
• Head & Neck Associates Of Oc (5.2 miles)
• CHOC Children's at Mission Hospital (5.3 miles)

Cafes

• Kona Loa Coffe (1.9 miles)
• The Alley (2.6 miles)
• Starbucks (2.9 miles)
• Yifang Fruit Tea (5.5 miles)
• Starbucks (5.8 miles)

Transportation

• Amtrak and Metrolink Irvine Station (2.4 miles)

Theaters

• Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (2.6 miles)
• Regal Edwards Aliso Viejo & IMAX (3.7 miles)
• Regal Foothill Towne Center (4 miles)

Parks

• Sheep Hills Park (2.7 miles)
• Giardino Altura (3.1 miles)
• Vintage Park (3.4 miles)
• Orange County Great Park (3.6 miles)
• Baker Ranch Community Park (3.7 miles)
• Cadence Park (3.9 miles)
• The Pools Park (4.2 miles)