24891 Branch Avenue, Lake Forest, CA 92630
For more information about senior living options: (844) 490-3973
Freedom Village in Lake Forest, California seems to be felt by many residents and their families as more than just a retirement community - it's described as a warm, welcoming place that slowly wins over those who start with doubts about moving into an assisted living setting. Several families highlight how the Memory Care team, especially when a spouse or loved one had dementia or required progressive care, was instrumental in helping adjust to the Health Center. The staff's patience and attentiveness in daily routines are repeatedly cited as a foundational help in the early days of transition.
Household life at Freedom Village also emerges in these reviews as comfortable and home-like. Residents mention a one-bedroom apartment that feels cozy and secure, paired with a rich lineup of Activities and excursions, including bus and car rides to a wide variety of local destinations. The overall atmosphere is consistently described as friendly and inviting, with families reassuring readers that choosing Freedom Village is a decision they don't regret. The sense of community extends beyond the walls of the facility to the surrounding area's trips and social opportunities.
A number of testimonials emphasize individual staff members who go above and beyond. Names like Brett, Carlos, and Hrag are highlighted for their genuine care and willingness to devote extra time to residents and families. Across the board, reviewers describe the staff as professional, compassionate, and attentive, taking time to answer questions and supporting families through the often challenging decision-making process. This emphasis on personal connection is paired with a clear impression that the team's efforts contribute to residents' happiness and comfort on a daily basis.
For many families, the continuum of care at Freedom Village is a key strength. One story traces a loved one's journey from independent living to skilled nursing after a fall, then to assisted living where she thrived for 18 months. Another family highlights how their relative moved from independent living into assisted living with care providers who remained responsive and supportive, even through the constraints of the COVID era. These accounts underscore a sense of stability and reassurance that the facility can adapt to a resident's evolving needs while keeping families informed and involved.
Longer-term residents and their families frequently describe Freedom Village as a place that feels like a large, caring family rather than a distant institution. People talk about easy opportunities to meet like-minded friends, and the freedom from cooking, maintenance, and housekeeping that comes with the lifestyle. Many reviews express gratitude for the easy social atmosphere, the welcoming smiles, and the sense that residents and staff know one another well. A few accounts even describe finding the community by chance and realizing it was the right fit, a sentiment echoed by couples who feel that Freedom Village is a nurturing place to spend the later years of life.
Not every note is purely positive, however. One reviewer calls out a "really bad experience" centered on parking. They describe private caregivers and staff using guest parking spaces and point to a shortage of disabled parking spots. This logistics issue stands in tension with otherwise glowing praise and underscores the importance of reliable parking management for a facility that draws visitors and caregivers throughout the day.
Other testimonials f?te Freedom Village as an outstanding retirement community, praising the staff's kindness and knowledge, the quality of meals, the breadth of activities, and well-kept living spaces. Some reviewers acknowledge that Freedom Village is not the least expensive option, but they emphasize its long-standing presence and stable mix of services - independent living, assisted living, and rehab after surgery or hospital stays - as compelling reasons to consider the community.
Amid the many positive experiences, a deeply troubling account stands out. A long-time resident's family describes neglect and denial of medical care around the time of death, along with the alleged theft of a wedding ring. They recount an Orange County Social Services investigation that found Freedom Village in violation for neglect and related issues, including not notifying a family member about a fall and mishandling personal belongings. The director of nursing is accused of removing the ring and lying to authorities, with a police report filed and the matter becoming a public record. The family says they have not received satisfactory responses or timely updates from the facility, even after multiple attempts to engage leadership. The reviewer's update recounts ongoing frustration with communication from the organization, including a perception that higher-ups did not reach out to address concerns.
In addition to these contrasts, other notes describe the lobby as clean and inviting, with a cafe nearby, and hallways that are well-kept. Families recount continued satisfaction with care, noting that a relative has lived there for many years, and that even as living arrangements shift - from independent living to assisted living - the daily life remains rich with options, responsible staff, and a sense of community. There are stories of long-term residents and families appreciative of the ongoing care, the strong sense of community, and the ability to remain engaged and connected through activities and social opportunities.
Taken together, the collection of experiences presents Freedom Village as a place that many people genuinely value for its warmth, community feel, and breadth of care options. It is a setting where many residents and families speak highly of the day-to-day care, the accessibility of activities, and the stability of staff who form meaningful relationships with residents. At the same time, there are critical voices that raise serious concerns about neglect, communication, and accountability, reinforced by formal investigations and reported incidents involving personal belongings. For anyone considering Freedom Village, these perspectives emphasize the importance of conducting thorough, direct visits, asking detailed questions about care standards across levels, parking and visitor accommodations, and the facility's processes for family communication and incident resolution.
A Serene Senior Living 2 in Lake Forest, CA offers a peaceful and comfortable environment for seniors to enjoy their golden years. Our community is fully furnished and includes amenities such as a dining room, beautiful gardens, housekeeping services, and access to outdoor spaces.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet services for residents to stay in touch with loved ones. Our caring staff is available to assist with activities of daily living, bathing, dressing, and transfers, ensuring that each resident receives the support they need.
At A Serene Senior Living 2, we prioritize the well-being of our residents by coordinating with healthcare providers and assisting with medication management. We also offer specialized dietary options including diabetes diets and cater to special dietary restrictions. Transportation arrangements for medical appointments are provided as well.
In addition to excellent care services, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities to keep them engaged and entertained. For those looking for nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity.
Come join our community at A Serene Senior Living 2 where you can experience a serene and fulfilling retirement surrounded by caring staff and convenient amenities that cater to your needs.
A Serene Senior Living 2 is located at 24891 Branch Avenue, Lake Forest, CA 92630 in Orange County, California
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