A Serene Senior Living 2

24891 Branch Avenue, Lake Forest, CA 92630

For more information about senior living options: (844) 490-3973

4.5 from 61 reviews
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Assisted Living

Overall Review of A Serene Senior Living 2

Pros

  • pro Freedom Village is described as a wonderful place to live and a warm, welcoming community.
  • pro The Memory Care and Health Center teams are praised for being caring, professional, and attentive.
  • pro The staff are noted as compassionate, helpful, and dedicated to answering questions for families.
  • pro Residents feel at home in comfortable living spaces and love the overall environment.
  • pro The community offers a variety of activities and excursions, with transportation options for outings.
  • pro The atmosphere is described as extremely friendly, making residents very happy to live there.
  • pro Staff go the extra mile to ensure residents are happy, comfortable, and well cared for.
  • pro The facility helps residents thrive, offering independence from cooking, maintenance, and housekeeping.
  • pro Families report that Freedom Village feels like a big, supportive family with harmonious staff and residents.
  • pro The lobby, dining areas, and common spaces are clean, inviting, and well maintained.

Cons

  • pro One reviewer described it as a really bad experience.
  • pro Parking was described as impossible, with private caregivers and staff using guest spots and only two disabled parking spots available.
  • pro A family alleged neglect and theft, with an Orange County Social Services investigation finding Freedom Village responsible for lack of care and neglect and for the theft of a wedding ring.
  • pro The director of nursing was accused of removing the mother's wedding ring and lying to authorities.
  • pro The family claimed they were not notified of their mother's fall and received no care while she was dying, with no response from Freedom Village's higher-ups.
  • pro Staff were described as combative and defensive when concerns were raised, and there was no timely outreach after complaints.

Review

Freedom Village in Lake Forest, California seems to be felt by many residents and their families as more than just a retirement community - it's described as a warm, welcoming place that slowly wins over those who start with doubts about moving into an assisted living setting. Several families highlight how the Memory Care team, especially when a spouse or loved one had dementia or required progressive care, was instrumental in helping adjust to the Health Center. The staff's patience and attentiveness in daily routines are repeatedly cited as a foundational help in the early days of transition.

Household life at Freedom Village also emerges in these reviews as comfortable and home-like. Residents mention a one-bedroom apartment that feels cozy and secure, paired with a rich lineup of Activities and excursions, including bus and car rides to a wide variety of local destinations. The overall atmosphere is consistently described as friendly and inviting, with families reassuring readers that choosing Freedom Village is a decision they don't regret. The sense of community extends beyond the walls of the facility to the surrounding area's trips and social opportunities.

A number of testimonials emphasize individual staff members who go above and beyond. Names like Brett, Carlos, and Hrag are highlighted for their genuine care and willingness to devote extra time to residents and families. Across the board, reviewers describe the staff as professional, compassionate, and attentive, taking time to answer questions and supporting families through the often challenging decision-making process. This emphasis on personal connection is paired with a clear impression that the team's efforts contribute to residents' happiness and comfort on a daily basis.

For many families, the continuum of care at Freedom Village is a key strength. One story traces a loved one's journey from independent living to skilled nursing after a fall, then to assisted living where she thrived for 18 months. Another family highlights how their relative moved from independent living into assisted living with care providers who remained responsive and supportive, even through the constraints of the COVID era. These accounts underscore a sense of stability and reassurance that the facility can adapt to a resident's evolving needs while keeping families informed and involved.

Longer-term residents and their families frequently describe Freedom Village as a place that feels like a large, caring family rather than a distant institution. People talk about easy opportunities to meet like-minded friends, and the freedom from cooking, maintenance, and housekeeping that comes with the lifestyle. Many reviews express gratitude for the easy social atmosphere, the welcoming smiles, and the sense that residents and staff know one another well. A few accounts even describe finding the community by chance and realizing it was the right fit, a sentiment echoed by couples who feel that Freedom Village is a nurturing place to spend the later years of life.

Not every note is purely positive, however. One reviewer calls out a "really bad experience" centered on parking. They describe private caregivers and staff using guest parking spaces and point to a shortage of disabled parking spots. This logistics issue stands in tension with otherwise glowing praise and underscores the importance of reliable parking management for a facility that draws visitors and caregivers throughout the day.

Other testimonials f?te Freedom Village as an outstanding retirement community, praising the staff's kindness and knowledge, the quality of meals, the breadth of activities, and well-kept living spaces. Some reviewers acknowledge that Freedom Village is not the least expensive option, but they emphasize its long-standing presence and stable mix of services - independent living, assisted living, and rehab after surgery or hospital stays - as compelling reasons to consider the community.

Amid the many positive experiences, a deeply troubling account stands out. A long-time resident's family describes neglect and denial of medical care around the time of death, along with the alleged theft of a wedding ring. They recount an Orange County Social Services investigation that found Freedom Village in violation for neglect and related issues, including not notifying a family member about a fall and mishandling personal belongings. The director of nursing is accused of removing the ring and lying to authorities, with a police report filed and the matter becoming a public record. The family says they have not received satisfactory responses or timely updates from the facility, even after multiple attempts to engage leadership. The reviewer's update recounts ongoing frustration with communication from the organization, including a perception that higher-ups did not reach out to address concerns.

In addition to these contrasts, other notes describe the lobby as clean and inviting, with a cafe nearby, and hallways that are well-kept. Families recount continued satisfaction with care, noting that a relative has lived there for many years, and that even as living arrangements shift - from independent living to assisted living - the daily life remains rich with options, responsible staff, and a sense of community. There are stories of long-term residents and families appreciative of the ongoing care, the strong sense of community, and the ability to remain engaged and connected through activities and social opportunities.

Taken together, the collection of experiences presents Freedom Village as a place that many people genuinely value for its warmth, community feel, and breadth of care options. It is a setting where many residents and families speak highly of the day-to-day care, the accessibility of activities, and the stability of staff who form meaningful relationships with residents. At the same time, there are critical voices that raise serious concerns about neglect, communication, and accountability, reinforced by formal investigations and reported incidents involving personal belongings. For anyone considering Freedom Village, these perspectives emphasize the importance of conducting thorough, direct visits, asking detailed questions about care standards across levels, parking and visitor accommodations, and the facility's processes for family communication and incident resolution.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (11 miles away) John Wayne Orange Co (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

A Serene Senior Living 2 in Lake Forest, CA offers a peaceful and comfortable environment for seniors to enjoy their golden years. Our community is fully furnished and includes amenities such as a dining room, beautiful gardens, housekeeping services, and access to outdoor spaces.

We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet services for residents to stay in touch with loved ones. Our caring staff is available to assist with activities of daily living, bathing, dressing, and transfers, ensuring that each resident receives the support they need.

At A Serene Senior Living 2, we prioritize the well-being of our residents by coordinating with healthcare providers and assisting with medication management. We also offer specialized dietary options including diabetes diets and cater to special dietary restrictions. Transportation arrangements for medical appointments are provided as well.

In addition to excellent care services, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities to keep them engaged and entertained. For those looking for nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity.

Come join our community at A Serene Senior Living 2 where you can experience a serene and fulfilling retirement surrounded by caring staff and convenient amenities that cater to your needs.

Nearby Places of Interest

Restaurants

  • Natraj Cuisine of India (0.6 miles)
  • In-N-Out Burger (0.8 miles)
  • Raising Cane's Chicken Fingers (0.9 miles)
  • The Village Hookah Lounge (0.9 miles)
  • Chick-Fil-A (0.9 miles)
  • Farmer Boys (0.9 miles)
  • 19 Restaurant And Lounge (2 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.7 miles)

Physicians

  • Saddleback Medical Group (0.9 miles)
  • South County Orthopedic Specialists (2 miles)
  • Mission Pain & Spine (2.7 miles)
  • Advanced Eye Medical Group (3.5 miles)
  • Leon Joseph Baginski (3.6 miles)
  • Community Orthopedic Medical Group (3.7 miles)
  • Mission Hospital Mission Viejo (3.7 miles)

Hospitals

  • Palm Terrace (1 miles)
  • South Coast Medical Center For New Medecine (3.2 miles)
  • Head & Neck Associates Of Oc (3.6 miles)
  • CHOC Children's at Mission Hospital (3.7 miles)
  • Kaiser Permanente Hospital (5.7 miles)

Cafes

  • Kona Loa Coffe (1 miles)
  • The Alley (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.4 miles)

Parks

  • Sheep Hills Park (1.6 miles)
  • Cabot Park (3.1 miles)
  • Vintage Park (3.7 miles)
  • Laguna Niguel Regional Park (3.9 miles)
  • Giardino Altura (4.5 miles)
  • Baker Ranch Community Park (4.7 miles)
  • Lake Forest Sports Park (4.8 miles)

Theaters

  • Regal Edwards Aliso Viejo & IMAX (2.9 miles)
  • Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (4.1 miles)
  • Regal Foothill Towne Center (4.9 miles)

Places of Worship

  • Harvest Community Church of Irvine (3 miles)
  • Corpus Christi Catholic Church (3.5 miles)
  • Saddleback Church (4.7 miles)

Transportation

  • Amtrak and Metrolink Irvine Station (4 miles)

Frequently Asked Questions

Where is A Serene Senior Living 2?

Nearby Communities

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