Senior Living Norwoods Hacienda III in La Mesa, CA
Senior Living Norwoods Hacienda III is an assisted living community in La Mesa, CA.
Information last verified:
9414 Grossmont Boulevard, La Mesa, CA 91941
For more information about senior living options: (866) 208-4318
4 from 44 reviews
5 stars
29
4 stars
3
3 stars
3
2 stars
1
1 stars
8
Overall Review of Senior Living Norwoods Hacienda III
common26 reviews mention this
Staff communication and warmth stand out
Residents and families repeatedly describe staff who communicate well and take concerns seriously.
Many reviewers praise the team for being responsive, friendly, and easy to work with during move-in and day-to-day updates. Several people highlight clear communication around care needs and coordination, and they describe a warm, supportive approach toward both residents and family members. A reviewer also notes the leadership and caregivers felt concerned about getting the best care, which helped them feel at ease.
common5 reviews mention this
Facilities stay clean and well kept
Reviewers frequently mention a clean, well-maintained facility when they visit or live there.
Multiple reviews describe the community as consistently clean and well maintained. Visitors mention noticing fresh cleanliness during visits, and others point to cleanliness at different times of day. A few reviewers also comment on the grounds and overall upkeep as part of what makes the place feel comfortable.
common10 reviews mention this
Dining draws strong, mixed feedback
Dining is a recurring topic, with residents enjoying menu variety and others criticizing the kitchen.
Several reviewers say meals are enjoyable, with mentions of extensive menu options, homemade soup, and a salad bar. Families also describe dining flexibility and regular meal participation. At the same time, a few reviews express disappointment with food quality or the chef’s attitude, so experiences aren’t uniform.
common8 reviews mention this
Activities keep residents engaged
Residents and families describe regular events and activities that help keep people involved.
A number of reviews mention community events like parties and themed nights, along with everyday activities that contribute to satisfaction. Several people describe seeing seniors having fun and staying engaged during visits. Others also mention a need for residents to have plenty to do, and that activities were part of the overall experience.
common13 reviews mention this
Care spans assistance and nursing support
Reviewers describe care support that includes medication help, daily assistance, and higher levels when needed.
Many reviewers refer to staff providing care as needs change, including assistance with daily life and medication support. Some people specifically mention nursing assistance and having access to higher levels of care during their loved one’s stay. A few reviews also raise questions about how care levels are determined or managed, which affected their experience.
caveat2 reviews mention this
Care level decisions and billing disappoint
Some families report problems with how care levels and service expectations were handled.
At least two reviewers describe dissatisfaction with aspects of care coordination, including disagreements about the level of support provided or expected. One reviewer says the facility’s decisions about needed escorting differed from what they wanted, leading to additional expense and stress. Another reviewer reports billing for services they believe were not provided, alongside concerns about other day-to-day experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
San Diego International-Lindbergh (12 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Brigantine Seafood Restaurants (0.1 miles)
BJ's Restaurant & Brewhouse (0.9 miles)
Jack In The Box (1 miles)
Jack In The Box (1.7 miles)
McDonald's (1.8 miles)
Black Bear Diner El Cajon (2.3 miles)
Mal Al Sham (2.5 miles)
Hospitals
Sharp Grossmont Hospital Brier Patch (0.6 miles)
Stanford Court Nursing (3.9 miles)
Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (5.9 miles)
Sharp Soc (8.2 miles)
Rady Children's Hospital (9.2 miles)
Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (9.3 miles)
Pharmacies
Sharp Grossmont Hospital Pharmacy (0.7 miles)
CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.2 miles)
Rite Aid (2.2 miles)
CVS Pharmacy (2.6 miles)
Transportation
Grossmont Transit Center (1 miles)
Montgomery Field Airport (MYF) (8.8 miles)
Parks
Mount Helix Park (1 miles)
Shadow Hill Park (4.9 miles)
Town Center Community Park (5 miles)
Civita Park (9 miles)
Cal's Point (9.3 miles)
Places of Worship
El Camino Grace Church (1.9 miles)
Foothills Christian Church (3.2 miles)
Skyline Church (3.5 miles)
Our Lady Of Perpetual Help Cathollc Church (7.5 miles)
Corpus Christi Church (8.3 miles)
Cafes
Starbucks (2.2 miles)
Starbucks (2.9 miles)
The Simple Coffee House (3.3 miles)
Starbucks (3.5 miles)
Starbucks (8.1 miles)
The Coffee Bean and Tea Leaf (8.6 miles)
Communal Coffee (8.6 miles)
Physicians
Fereshteh Jahanpanah Medical Clinic (2.4 miles)
Dr Dominguez And Dr Ancona-Young Office (3 miles)
Elahe Toulouie, MD (4.3 miles)
Pushpanjalie Wijeratne, MD (4.7 miles)
Kaiser Permanente Vandever Medical Offices (6.1 miles)
Kaiser Permanente Viewridge Medical Offices 2 (8.2 miles)
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