3865 Shirlene Place, La Mesa, CA 91941
For more information about senior living options: (844) 490-3973
The staff are described as loving, caring, and genuinely attentive to residents with dementia. Grossmont Gardens is praised for putting exceptional effort into a safe environment for Alzheimer's patients, led by nurse Alice and med tech Christina. Christina, Suzette, Lima, and Alice are considered the DREAM team of the building. The facility creates a warm, welcoming atmosphere, including Mother's Day flowers for every mom and entertaining, calming activities. Natalie, the Executive Director, is described as phenomenal with open and effective communication with families. The memory care facility is welcoming and well-designed, with comfortable living spaces and highly compassionate staff. Personalized care plans and engaging activities, along with tasty meals, contribute to residents' well-being and happiness.
The facility's management is atrocious, and Suzette is rude and highly unprofessional. The new ownership increased rent by 15% after only a few months, while staff are spread thin and cleaning standards have declined. Cleaning and maintenance staff are not on duty as needed, and deep cleaning seems insufficient given accidents. There is a pervasive stench of urine throughout carpeted areas and patio planters, described as beyond disgusting. There are residents who apparently refuse to use the bathroom and relieve themselves anywhere at will. The reviewer blames Elmcroft (now Grossmont Gardens) for not informing them of the father's health problems in time, contributing to a tragedy. The new owners are atrocious, and the manager is abusive to the workers. The overall transition and ongoing conditions are reported to have deteriorated under new ownership, affecting care and facility upkeep.Grossmont Gardens Memory Care is described by several family members and visitors as a warm, loving, and engaging place for seniors with dementia. Across multiple reviews, the common thread is a sense of genuine care and connection: staff who treat residents like family, a welcoming entry, and a daily atmosphere that blends safety with meaningful activity. One reviewer speaks of a mom who has lived there for nearly five months and expresses deep gratitude for the "love they extend to her" and for specific team members who stood out for their skill and compassion. Names that frequently come up in these heartfelt appreciations include Alice, the nurse and assessment coordinator, Christina the med tech, Lima the resident care coordinator, and Francis, the activities director. Together, these individuals are praised as the "DREAM team" by several reviewers, delivering a level of attentiveness and kindness that feels rare.
Families repeatedly highlight the facility's emphasis on safety, especially for residents with Alzheimer's and memory-related needs. Several accounts describe a well-designed, welcoming environment with comfortable living spaces and inviting common areas. The staff are portrayed as highly trained and deeply compassionate, consistently going above and beyond to ensure residents' comfort, safety, and emotional well-being. The care plans are described as personalized, with ongoing communication that helps families feel connected and involved in their loved ones' day-to-day lives. Regular, engaging activities - ranging from trivia and bingo to board games, speaking events, and performances - are cited as important for cognitive stimulation and social connection. Food quality is mentioned positively as well, with some reviewers noting specific events like special meals, celebratory treats, and fresh, appealing dining options.
Several reviews also emphasize the family-centered culture fostered by the administration. NatalIe, the Executive Director, is singled out for exemplary communication and leadership, and families appreciate having direct access to leadership when questions or updates are needed. The emphasis on community involvement - from inviting families to participate in events to maintaining open lines of communication - appears to be a core value in the experience at Grossmont Gardens Memory Care. This sense of partnership with families helps residents feel secure and valued, reinforcing the impression that residents are cared for in a nurturing, respectful environment.
Not every review is entirely positive, and a subset expresses significant concerns about management and ownership. A number of reviewers have labeled the management as atrocious and described interactions with Suzette as rude or unprofessional. These voices also recount experiences with the facility under new ownership, noting that the changes in ownership brought shifts that some families found troubling - particularly around how staff were managed and supported. Specific concerns include reports of staff being tasked with work outside their job descriptions and a perception that workers were not treated with dignity. The tension between a loving, resident-centered day-to-day atmosphere and broader governance issues creates a mixed picture for prospective families researching the community.
Ownership changes appear to be a pivotal point for several reviews. One detailed account notes a transition to new owners in January 2023, accompanied by a substantial rent increase and a perception that staffing and cleaning resources diminished afterward. The reviewer describes sanitation and odor concerns, including urine in carpeted areas and planters, with a sense that cleaning staff were stretched thin or not on duty as needed. This perspective contrasts with other reviews that describe a refreshed, modernized environment after ownership changes and continued high-quality, individualized care. The diversity of experiences around ownership underscores how management decisions can shape the daily living conditions and perceived value of the community.
Across the narratives, there is also a poignant, deeply personal account that connects Grossmont Gardens to a family tragedy from a former resident's perspective. A reviewer recounts bringing their father to a facility that was once Elmcroft of La Mesa, describing a sequence of events during the Covid-19 era that culminated in the father's death after a hospital transfer. That story is framed as a critique of communication and disclosure practices, with the reviewer feeling that timely information about health changes was not shared, ultimately attributing blame to the facility for not informing them promptly about the father's deteriorating condition. This reflection adds a somber, cautionary dimension to the broader set of opinions about the place.
In sum, Grossmont Gardens Memory Care emerges in these reviews as a place of meaningful human connection and dedicated personal care on many days, with standout staff who earn heartfelt praise from families. The strongest endorsements center on the warmth of the team, personalized care planning, rich activity programming, and open family communication, all of which contribute to residents feeling valued and engaged. Yet there are persistent concerns about management and funding decisions tied to ownership changes, including staffing levels, cleanliness standards, and overall governance. For families considering this community, the experiences documented here suggest a facility that can deliver exceptional, compassionate care and a strong sense of community - while also highlighting the importance of asking detailed questions about ownership, staffing support, and maintenance when evaluating current conditions.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oasis Village Care is an assisted living community located in La Mesa, CA. Our community offers a range of amenities designed to enhance the comfort and convenience of our residents. We provide a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, creating a cozy and welcoming atmosphere for our residents.
Our beautifully maintained garden provides a peaceful outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the community remains clean and tidy at all times. We also offer move-in coordination services to assist new residents in making a smooth transition into their new home.
For communication needs, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community. This allows residents to easily stay connected with their loved ones and access online resources.
At Oasis Village Care, we prioritize the well-being of our residents by offering a variety of care services. Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers to ensure that our residents remain comfortable and safe. We also coordinate with health care providers to ensure seamless medical care for our residents.
Our community caters to individuals with special dietary needs, including diabetes diets and other dietary restrictions. Our skilled chefs prepare nutritious meals that meet these specific requirements. Medication management services are also provided to ensure that residents receive their medications on time.
Transportation arrangements are available for medical purposes and doctors' appointments, making it convenient for residents to access healthcare services when needed.
To promote social engagement and entertainment, we offer scheduled daily activities tailored to the interests of our residents. Additionally, there are two nearby cafes, one park, 17 pharmacies, one physician's office, nine restaurants nearby for our residents' convenience. There is also transportation available within close proximity to make it easier for residents to get around.
At Oasis Village Care in La Mesa, CA, we strive to provide a comfortable and enriching environment where our residents can experience a fulfilling and vibrant lifestyle.
Oasis Village Care is located at 3865 Shirlene Place, La Mesa, CA 91941 in San Diego County, California
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