Information last verified:
745 Cinnamon Court, Hayward, CA 94544
For more information about senior living options: (844) 490-3973
The therapists helped him walk again. The new management has made the place 1000x better. There is a good spirit there and the happy atmosphere helps residents recover. The staff are amazing, very nice, and the service is wonderful. The nurses and aides go out of their way to help residents. Windsor Rehab gave his brother-in-law his life back. The facility offers a personal touch and extreme attention to detail on each individual case. They would highly recommend Windsor Gardens. The facility provides excellent care and service.
They criticized the facility for a phone system that prevents patients from dialing out. They regretted taking their mother there due to inadequate wound care, lacking proper equipment, and worsening infection. They described a nurse belittling a CNA as unprofessional. They said the food needs improvement, including concerns about the diabetic diet and sugary items. They stated rehab was insufficient, with patients left in bed too long and weight loss. They alleged neglect of patients, including COVID patients, with bedsores and poor feeding. They recounted a safety incident where a nurse left a patient alone in the bathroom with a non-working call button, leading to a fall.Galicia's Tulip Care Home 2 in Hayward is best suited for families that can closely supervise care and advocate for consistent, attentive service, particularly for residents who anticipate needing rehabilitation support but require vigilant oversight to ensure quality. The reviews repeatedly signal that care quality varies widely by shift and staff, so this community tends to reward families prepared to ask precise questions, monitor treatment plans, and press for timely responses. For residents who value personal attention from caregivers and are willing to push for clear accountability, the setting can deliver meaningful daily support and warmth when the right staff are on duty.
Those most likely to want alternatives are families prioritizing consistently high clinical standards, seamless wound care, and reliably responsive communication. The accounts point to serious gaps in some experiences, ranging from delayed assistance and communication lapses to inadequacies in wound care and nutrition, that can have real, safety-related consequences. If a loved one requires dependable, proactive management, or if one or more family members cannot regularly monitor care and escalate concerns, it is prudent to explore other options with a demonstrably steadier track record.
The strongest positives in the broader review landscape suggest that when caregiving staff are engaged, there is genuine competence on the floor: clinicians who are courteous and willing to assist, and therapists or aides who show commitment to helping residents progress. Where staff members take initiative and communicate thoughtfully, residents see tangible benefits in daily routines, mobility, and activity engagement. Those moments of effectiveness matter, especially for rehabilitation-focused stays, and they underscore that the facility can be solid when leadership ensures consistent staffing and clear expectations.
However, the most consequential cons are not easily offset by good days. Reports of wound care failures, weight loss, and inadequate response to urgent needs raise red flags about systemic reliability. Several accounts describe delays in basic assistance, poorly managed nutrition, sometimes with conflicting dietary instructions, and a call system or hot-water issue that complicates routine comfort and safety. For families weighing long-term placement, these risks translate into meaningful costs: potential medical setbacks, avoidable hospital visits, and the emotional toll of advocating for a loved one day after day.
Safety and dignity come into sharp relief in reviews that recount delayed bathroom assistance, unresponsive call buttons, and perceived disrespectful communication. The tone and responsiveness of staff, especially front-line workers and management, appear pivotal to overall experience. When communication falters or when staff appear overwhelmed, the impact is immediate and personal: frustration, fear, and a sense that a family’s trust is being tested. Prospective residents should probe not only for stated policies but for demonstrated continuity of care, reliable escalation protocols, and a culture that treats each resident with consistent respect and urgency.
In practical terms, families evaluating Galicia's Tulip Care Home 2 should demand concrete metrics before move-in: a stable, qualified supervisory team; a dedicated wound-care protocol with measurable goals; clearly defined therapy hours and progress tracking; menu options and nutritional oversight aligned with diabetic or other therapeutic needs; reliable call systems and uninterrupted access to assistance; and transparent incident reporting with prompt follow-up. Schedule a focused tour that observes staff interactions with residents, assess whether aides and nurses appear trained in empathy and crisis de-escalation, and request recent quality metrics or an improvement plan if ongoing gaps are flagged by current or recent residents. If these assurances cannot be consistently demonstrated, alternatives that emphasize stable care coordination are advisable.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (11 miles away) San Francisco International (17 miles away) San Jose International (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Galicia's Tulip Care Home 2 is a welcoming assisted living community located in the heart of Hayward, CA, offering a blend of compassionate care and vibrant living. With specialized services for both board and care as well as memory care, this home is dedicated to supporting residents with diverse needs while promoting their independence and well-being.
At Galicia's Tulip Care Home 2, residents enjoy comfortable accommodations in fully furnished spaces that foster a sense of belonging. The community features a warm dining room where nutritious meals are served, taking into account special dietary restrictions to ensure every resident's nutritional needs are met. A beautiful garden and outdoor areas provide serene spots for relaxation and socialization, while housekeeping services add convenience to daily living.
The dedicated staff offers personalized care services tailored to each resident's unique requirements. From assistance with daily activities such as bathing and dressing to medication management and specialized programming for dementia and mild cognitive impairment, the team ensures that residents receive the individualized support they need. Coordination with health care providers and transportation arrangements for medical appointments further enhance the quality of care.
Residents can engage in scheduled daily activities designed to promote mental wellness and social interaction, creating an enriching environment that fosters connection among peers. With amenities including Wi-Fi/high-speed internet access, telephone service, and move-in coordination assistance, Galicia's Tulip Care Home 2 combines comfort with modern conveniences.
Located conveniently near various local amenities, with three cafes, four parks, numerous pharmacies, restaurants, transportation options, and places of worship within easy reach, residents can enjoy both tranquility within the community and accessibility to the surrounding area. At Galicia's Tulip Care Home 2, every individual is treated with dignity and respect as they embark on their journey of enhanced living in a supportive environment.
Galicia's Tulip Care Home 2 is located at 745 Cinnamon Court, Hayward, CA 94544 in Alameda County, California
Galicia's Tulip Care Home 2 offers a comprehensive suite of services designed to meet the unique needs of residents with dementia or Alzheimer's disease, promoting both safety and quality of life. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive their prescribed medications on time, reducing the risk of health complications. Meal preparation and service focus on nutritional needs, which are vital for overall well-being. Transportation arrangements facilitate access to medical appointments, supporting ongoing health care coordination with providers for tailored treatment plans. Activities of daily living assistance fosters independence in familiar routines, and 24-hour supervision provides peace of mind for families by ensuring constant support. The facility's specialized memory care programming is designed to engage residents meaningfully, while the mental wellness program and dementia waiver cater specifically to cognitive impairments, enabling tailored interventions that enhance cognitive function and emotional health. Collectively, these features create an environment conducive to improving the quality of life for individuals at different stages of memory-related conditions.
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