Diana's Care Home

Pros

• The staff at Diana's Care Home were friendly and greeted everyone warmly.
• The outside of the care home looked nice and well-maintained.
• The facility was described as a great place with professional and kind staff.
• Some residents appeared to be okay during the tour of the community.
• All money was refunded when the reviewer chose to move their sister out after two weeks.
• The reviewer appreciated that they received all of their money back from the facility.
• Some residents spoke positively about the care home, describing it as a great facility for elderly people with professional and kind staff members.

Cons

• The inside of Diana's Care Home is horrible.
• The halls are dingy and dark, and the floor is cracked.
• The dining hall is crowded with people.
• The rooms are dark and depressing.
• The facility needs a total remodeling and painting to make it cheerful and brighter.
• None of the staff spoke much English at all.
• The staff weren't paying attention to the residents' needs, leading to hospitalization.
• The facility didn't provide proper care or nutrition, resulting in discomfort and health issues for the residents.
• The food was awful, undercooked, and cold.
• Everything in the facility looked odd and mismatched.
• Residents appeared unhappy or neglected.
• Diana's Care Home was a nightmare and not recommended for others.
• The facility had a fire incident that resulted in harm to a resident, and they showed no concern or apology afterward.

Review

Diana's Care Home, despite its pleasant exterior, fails to impress visitors with its dreary and dilapidated interior. A firsthand account reveals dingy and dark halls, cracked floors, and an overcrowded dining hall. The rooms exude a depressing ambiance, although the staff stands out for their friendliness. However, the facility seems outdated and in desperate need of remodeling and painting to infuse cheerfulness and brightness into its environment. Evidently, this place lacks stimulating activities for its residents, as everyone seemed engrossed in watching TV.

Expectations were not met when a sister's two-week stay at Diana's Care Home ended with a decision to move her elsewhere. The lack of English-speaking staff members posed communication challenges, leading to neglect and detrimental consequences for the sister's health. The negligent staff failed to provide proper nourishment or administer essential medication such as calcium drinks. The distressing experience continued when the staff neglected changing her diapers during the day and made her uncomfortable when they finally did so in the presence of a male caregiver. It is disheartening that individuals living at this facility endure such unfavorable conditions.

Furthermore, poor quality food further contributed to the negative perception of Diana's Care Home. Undercooked and cold meals were frequently served, including an alarming instance where ground sausage was still pink in color – a clear indication of improper preparation. An air of oddity pervaded the community; everything appeared mismatched, exacerbating an already unsettling atmosphere.

Tragically, one family experienced devastating consequences while their father resided at Diana's Care Home. A fire broke out while he was unsupervised, resulting in his death. This led to legal action against the home where lies about their insurance policy emerged in court proceedings. Ultimately, the settlement offered by Diana's Care Home fell far short of covering the extensive medical expenses incurred due to this tragic incident.

The family also discovered that they had been overcharged for their father's brief stay at the facility, as pointed out by social security. As concerns grew over his safety, the family sought an alternative arrangement, only to be met with a heart-wrenching call informing them of their father catching fire at the care home. The circumstances surrounding the fire remain shrouded in mystery, leaving lingering questions about how such a horrific event could unfold within this facility. Their lack of empathy and failure to inquire about his well-being during his hospitalization further added to the deeply distressing experience of losing a loved one under such tragic circumstances.

In conclusion, Diana's Care Home fails to live up to expectations, with its gloomy interior, neglectful staff, subpar food quality, and ultimately tragic incidents occurring within its premises. The need for a complete overhaul becomes apparent as visitors note the depressing atmosphere and residents endure inadequate living conditions. Families considering this facility should take heed of these reviews and seek alternatives that prioritize not only physical comfort but also safety and compassion for their loved ones.

This part of Hayward, California offers a range of convenient amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS within close proximity, accessing medications and healthcare supplies is easily manageable. The presence of BART stations like South Hayward and Castro Valley provides efficient transportation options for exploring nearby areas or commuting to appointments. Additionally, there are various physicians' offices nearby including Kaiser Medical Offices and Kaiser Permanente Pediatrics for convenient healthcare services. For leisure activities, there are parks like Eden Landing Ecological Reserve and Lake Chabot Regional Park offering opportunities for outdoor recreation. The diverse dining options ranging from fast food chains like McDonald's to cafes like Starbucks cater to different preferences. Overall, this part of Hayward offers a blend of practical conveniences and recreational facilities that make it a viable choice for senior living.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walmart Pharmacy (2.3 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (3.2 miles)

Transportation

• South Hayward BART Station (0.8 miles)
• Castro Valley BART Station (3.7 miles)
• Union City BART Station (4.3 miles)
• Fremont BART Station (7.5 miles)
• West Dublin/Pleasanton BART Station (8.9 miles)
• Terminal 2 (9.3 miles)
• Southwest Airlines Ticket Counter (9.3 miles)

Physicians

• Kaiser Medical Offices (1.4 miles)
• Kaiser Permanente Pediatrics (1.4 miles)
• Dr Mark Mandel M.D. - Optima Medical Assoc (2.7 miles)
• Golden State Dermatology (9.5 miles)
• Foothill Optometric Group (9.5 miles)
• Tri-Valley Orthopedic Specialists (10.1 miles)
• Alex Anastasiou, DO (10.1 miles)

Restaurants

• McDonald's (2.1 miles)
• Sonic Drive-In (2.3 miles)
• McDonald's (2.8 miles)
• McDonald's (3.9 miles)
• Chipotle Mexican Grill (4 miles)
• McDonald's (4.3 miles)
• In-N-Out Burger (4.8 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.7 miles)
• Starbucks (4.1 miles)
• Panera Bread (7.5 miles)
• Philz Coffee (7.6 miles)
• Daily Bagel Cafe (8.6 miles)
• Panera Bread (9.1 miles)

Parks

• Eden Landing Ecological Reserve (3 miles)
• Beard Staging Area, Alameda Creek Regional Trail (3.8 miles)
• Bay Trees Park (4.6 miles)
• Coyote Hills Regional Park (4.8 miles)
• Castro Valley Park and Community Center (5 miles)
• Quarry Lakes Regional Recreation Area (5.4 miles)
• Lake Chabot Regional Park (5.6 miles)

Hospitals

• Kaiser Permanente Post-Acute Care Center (4.3 miles)
• Eden Medical Center (4.3 miles)
• Kaiser Permanente San Leandro Labor & Delivery (7 miles)
• Washington Hospital Heliport (7.4 miles)

Places of Worship

• First Baptist Church Of Castro Valley (5 miles)
• Wat Buddhanusorn (5.6 miles)
• Bethel Presbyterian Church Of San Leandro (6.4 miles)

Theaters

• AMC NewPark 12 (8.5 miles)