Sage Glendale Senior Living

Pros

• The staff at Sage Glendale Senior Living are described as super friendly, patient, and accommodating, providing care with dignity and respect.
• Residents enjoy a variety of activities, including arts, music performances, and outdoor events, enhancing their engagement and quality of life.
• The community features beautiful public spaces that create an inviting atmosphere for residents and their families.
• Many reviewers noted the cleanliness of the facility as a standout attribute.
• The dining options were generally praised for being good quality, contributing to a pleasant living environment for residents.
• Transitioning families found the move-in process to be facilitated by helpful staff members who provided necessary information and support.
• The newer building is appreciated for its modern design and layout, making it feel like an upscale hotel.
• Reviewers highlighted the positive experiences with transportation services for medical appointments.

Cons

• The dining room hours are inadequate, and the food quality is disappointing, indicating a lack of care from the chef.
• Residents report missing items, such as gift cards, and express concerns about management's responsiveness to issues like laundry theft.
• There is little oversight for residents in Memory Care, leading to fears about their safety and dignity.
• High staff turnover results in a lack of familiarity between residents and caregivers, impacting the quality of care.
• Poor communication during a recent ownership change has caused confusion and increased costs for residents.
• Staff members are described as unhelpful and rude, leading to negative experiences for families seeking assistance.
• While the building is modern and clean, the bedrooms resemble lower-class accommodations that do not match the high prices charged.
• Some reviews highlight a feeling of isolation, with common areas appearing empty and lacking engagement after hours.
• Despite positive comments on amenities, instances of poor service cast doubt on overall resident satisfaction at the facility.

Review

Sage Glendale Senior Living has garnered mixed reviews from its residents and their families, revealing a spectrum of impressions that range from frustration to contentment. As a newly constructed facility, it boasts modern amenities and spacious public areas, which have left some visitors with an initial sense of optimism. However, this positive outlook is quickly undercut by alarming complaints about the quality of care provided to residents, particularly those in Memory Care. Residents describe a dining room schedule that leaves much to be desired, with meals served at inconvenient times and food quality falling short of expectations. One reviewer lamented the absence of variety and taste in the meals served, suggesting that the chef may be neglecting essential culinary practices.

From another perspective, while some praise the common areas as beautiful and welcoming—comparing them to an upscale hotel—others point out significant deficiencies regarding personal care. There are reports of limited staff engagement during critical hours, leaving vulnerable residents without adequate supervision or support. One family member described an unsettling experience where they had to wait for hours without anyone checking on their loved one in Memory Care, raising concerns over safety and dignity. They expressed deep emotional pain at witnessing their father's potential vulnerability in such circumstances, exacerbated by feelings of isolation within the facility after dark when many staff members appeared disengaged.

The issue of staff turnover also emerges as a recurring theme across numerous reviews. Many families have noted that high rates of employee departures contribute to inconsistent care experiences for residents. This lack of stability compromises relationships between caregivers and those they are responsible for looking after—a factor crucial for personalized care in senior living environments. Furthermore, reviewers highlight instances where basic necessities like laundry were overlooked unless pointed out by concerned family members; this necessitated a continual reminder system to ensure proper attention was given.

Despite these criticisms regarding staffing issues and the general atmosphere felt by some residents, there are positive testimonials reflecting commendable aspects of Sage Glendale Senior Living's operations. Certain reviews celebrate friendly staff members who seem genuinely invested in their work as well as various activities designed for resident engagement—from arts and crafts to movie nights—which were particularly praised by families moving loved ones into memory care units. In fact, one reviewer expressed satisfaction with how activities were tailored specifically for residents' capabilities within memory care settings.

However, contrasting sentiments about pricing create tension within discussions about Sage Glendale's value proposition. Several reviewers expressed disbelief at what they characterized as exorbitant fees contrasted against subpar service delivery—which ultimately fuels discontent among families footing bills while feeling let down by inadequate support levels offered to their loved ones. Indeed, there’s an acknowledgment among some reviewers that though the community offers various appealing amenities—like transportation services for doctor appointments and organized outings—the overall experience does not necessarily align with its high price tag.

In sum, while Sage Glendale Senior Living has sightlines towards excellence exemplified through its design and dedicated activities team receiving accolades from certain reviewers; serious concerns about caregiver availability during critical hours remain unaddressed along with broader organizational issues stemming from staffing instability resulting in fragmented resident care experiences being voiced repeatedly amongst dissatisfied family members. As such transitions under new ownership create challenges related to communication transparency combined with cost increases only further complicate perceptions surrounding residential life at this particular senior living facility; it becomes imperative for management teams moving forward not just recognize but sincerely address feedback provided if they wish both improve morale amongst current inhabitants alongside building confidence amongst prospective clients navigating choices for themselves or their own aging parents during this pivotal time period whenever considering additional assistance options available today across communities everywhere alike.

This part of Glendale, California, offers a convenient and comfortable environment for senior living. With several pharmacies in close proximity, accessing necessary medications and healthcare services is made simple. Additionally, there are a variety of dining options ranging from fast food to more upscale establishments such as Din Tai Fung and Porto's Bakery & Cafe. For entertainment, there are theaters like AMC The Americana at Brand 18 and parks like Elysian Park and Lake Hollywood Reservoir nearby. In terms of healthcare, hospitals like Glendale Adventist Medical Center and Providence St Joseph Medical Center are easily accessible for any medical needs. Public transportation options such as Union Station and Universal City Metro Station provide convenient travel opportunities for seniors looking to explore the surrounding areas.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.5 miles)

Theaters

• AMC The Americana at Brand 18 (0.7 miles)
• AMC Burbank 16 (4.4 miles)
• TCL Chinese Theatre (5 miles)
• Universal Cinema AMC at CityWalk Hollywood (5.2 miles)
• Alamo Drafthouse Downtown (5.9 miles)
• Regal LA Live & 4DX (6.1 miles)

Restaurants

• Din Tai Fung (0.8 miles)
• In-N-Out Burger (0.9 miles)
• Porto's Bakery & Cafe (1.2 miles)
• McDonald's (1.6 miles)
• In-N-Out Burger (2.3 miles)
• Del Taco (2.9 miles)
• Mohawk Bend (3.9 miles)

Cafes

• Proof Bakery (1.1 miles)
• Starbucks (2 miles)
• Starbucks (2.2 miles)
• Lamill Coffee Boutique (3.1 miles)
• Starbucks Reserve (3.9 miles)
• Starbucks (4.2 miles)
• Starbucks (5.1 miles)

Parks

• Glassell Park Recreation Center (2 miles)
• Cleland Ave Bicentennial Park (3.2 miles)
• Lake Hollywood Park (3.7 miles)
• Lake Hollywood Reservoir (3.8 miles)
• Elysian Park (3.8 miles)
• Echo Park at the Lotus Festival (4 miles)
• Hollywood Bowl Overlook (4.7 miles)

Hospitals

• Medical 2 unit (2.1 miles)
• Glendale Adventist Medical Center (2.2 miles)
• Providence St Joseph Medical Center (4.1 miles)
• Usc-Norris Cancer Hospital (6 miles)
• LAC+USC Inpatient Tower (6.1 miles)

Transportation

• Union Station (5.6 miles)
• Universal City Metro Station (5.8 miles)