Chandler Convalescent Hospital
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525 South Central Avenue, Glendale, CA 91204
For more information about senior living options: (844) 490-3973
The staff goes out of their way to make residents comfortable and feel at home. The facility is clean and residents are well cared for. The food is great for what it is, and the staff are nice and professional. A family member is grateful for the staff who helped their brother rehabilitate and return to the community. The staff members are excellent, with timely, articulate, and punctual care, including the physical therapists. A reviewer's mother says she likes it there and feels well cared for.
The reviewers say the wife was totally neglected and that she should be moved out. Caregivers allegedly delayed daily showers, sometimes for an entire week. Therapy was limited to 30 minutes a day and not reliably provided. A paralyzed resident was placed in a room where therapy could not be performed. The facility is described as one to avoid at all costs. A relative reported feces on the curtain in the first day for their uncle. The uncle was reportedly overdosed with medication and did not know how to use a fork to feed himself, with no staff assistance. A family member found the resident without sheets or a blanket, naked, and staff did not know where the clothes were, and later glasses went missing. The facility is described as poorly owned and managed with revolving staff; patient care is poor. Staff were described as horrible regarding covid protocols; some were seen with masks off. One commenter used a derogatory term toward staff. The operation was described as money-driven rather than patient-centered.A large collection of experiences about several local convalescent and nursing facilities paints a complex and troubling picture. The places named include Chandler, Chestnut, Pacific Park, and Glendale Nursing House, with some reviewers referencing name changes and management shifts as part of the ongoing concern. Across the comments, a core thread is anxiety about care quality, safety, and the overall culture of the facilities. While a few reviewers report positive personal experiences, many others describe a pattern of neglect, mismanagement, and frustration that leaves loved ones vulnerable and families distressed.
A primary refrain throughout the reviews is that basic care and daily routines are inconsistently provided or outright neglected. Several accounts allege that residents are not showered regularly, with routines that depend on staff availability rather than a stated schedule. Therapy, too, is described as sporadic and limited - sometimes as little as 30 minutes a day, and only if staff show up and if residents' families or caregivers don't push back. In one particularly troubling account, a resident who is paralyzed is supposedly unable to participate in therapy because of the facility's logistical setup, which raises serious questions about access to appropriate rehabilitation services. The complaints extend to hygiene and safety in the rooms themselves, with a family reporting feces on a curtain on move-in day and other sharp lapses in basic cleanliness.
The depth of alleged neglect extends beyond routine care into harrowing moments of patient mismanagement. Reviewers recount times when a patient was "overdosed with medication" and unable to feed themselves, with no staff assisting at meals. Another family member found a resident without sheets or a blanket and, disturbingly, naked because the patient could not locate clothing; the staff supposedly did not know where the clothes were. In the same vein, items essential to daily life - glasses, clothing, even blankets - are said to disappear, contributing to a sense of disarray and fear about whether residents are being properly looked after. These accounts feed a broader impression of a revolving door of staff and inconsistent oversight, with critics arguing that the administration and consulting teams do not truly understand or prioritize patient care.
Branding and management issues surface repeatedly as well. Several reviewers accuse the facilities of being more profit-driven than patient-centered, describing a "run" mentality as names change or management shifts occur. The sentiment that money governs decisions over residents' well-being is clear in some of the harsher assessments, with reviewers portraying the institutions as hierarchies where staff turnover adds to instability and where care quality seems to slip as a result. The criticism of administration is tied to patient safety concerns, with some reviewers labeling the operation as poorly owned or managed and suggesting that the ongoing staffing challenges undermine every other aspect of care.
COVID-19 protocols, infection control, and cultural dynamics inside the facilities are another focal point for many reviewers. A number of accounts allege lax adherence to safety measures, including hot-button issues like temperature checks and mask use. Some reviewers report staff moving about while masks are off, or communicating in ways that seem to undermine proper infection control. A particularly troubling element in one comment is the use of a derogatory term directed at people with disabilities, underscoring how some reviews also reflect unacceptable language and attitudes that would be inappropriate in any care setting. Together, these observations contribute to a fear that vulnerable residents could be exposed to increased risk during a pandemic or in routine care.
Not all feedback is negative, however. A handful of reviewers share positive, affirming experiences. One person describes a stay that felt helpful and pleasant, praising the staff's efforts to ensure comfort and a sense of "home." A family member also commends specific caregivers and therapists, noting that physical therapists like Tiffany were instrumental in rehabilitation and that staff generally showed professionalism and kindness. Other reviewers speak highly of particular staff members, suggesting that good care is possible even within a system that some find deeply flawed. These positive voices serve as a reminder that care outcomes can vary widely from one shift, unit, or individual to another.
There are also deeply personal and painful stories that frame the broader discussion. A reviewer recounts the loss of a spouse after hospitalization, emphasizing the emotional pain of quarantine-era no-contact rules and the long arc of someone's decline rather than a straightforward discharge. Another account highlights a family's hope that a loved one would regain mobility and receive consistent, attentive support, only to face ongoing concerns about responsiveness and quality of care. Another narrative criticizes the shift in management and the resultant deterioration in basic hygiene and daily operations, underscoring that the overall experience may hinge on leadership and staffing stability as much as on individual caregiver dedication.
Taken together, the reviews present a mosaic of experiences ranging from troubling to hopeful. The common threads - the call for reliable daily care, transparent communication, consistent staffing, rigorous safety protocols, and compassionate, person-centered attention - underline why families feel compelled to voice concerns loudly. They also illuminate how, in some cases, residents receive meaningful rehabilitation and genuine kindness from certain staff members, even as systemic shortcomings persist. If you are evaluating these facilities, the overarching takeaway is to proceed with caution: seek out current, on-the-ground feedback, ask detailed questions about staffing patterns and shift coverage, verify access to daily hygiene and therapy services, and observe how administration responds to concerns. As this collection shows, outcomes can be highly variable, and informed, proactive engagement by families often matters as much as the facility's stated policies.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (7 miles away) Los Angeles International (16 miles away) Long Beach (Daugherty) (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chandler Convalescent Hospital in Glendale, CA is an exceptional assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities to enhance residents' quality of life. There is a beauty salon for pampering and grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for easy access to local destinations, and a computer center ensures residents can stay connected with loved ones. The dining room offers restaurant-style meals with special dietary restrictions catered to, while the fitness room promotes physical health and wellness. The fully furnished living spaces provide comfort and convenience, with private bathrooms for added privacy. For relaxation, there is an outdoor space and garden where residents can enjoy fresh air and tranquility. A gaming room, small library, and wellness center contribute to a vibrant and engaging lifestyle. Wi-Fi/high-speed internet is also available throughout the community.
Care services at Chandler Convalescent Hospital are comprehensive and personalized. With 24-hour call system and supervision, residents have peace of mind knowing help is always available. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by compassionate staff members. Medication management ensures proper dosage and timing, while a mental wellness program supports emotional well-being. Special dietary restrictions are carefully considered when preparing meals for residents. Non-medical transportation arrangements can be made for appointments.
Residents at Chandler Convalescent Hospital can stay socially engaged through various activities offered within the community. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical activity while planned day trips provide opportunities for exploration beyond the premises. Resident-run activities allow individuals to take initiative in organizing events that interest them, fostering a sense of belonging within the community.
Furthermore, Chandler Convalescent Hospital benefits from its convenient location near several amenities in Glendale. There are numerous cafes, parks, pharmacies, restaurants, theaters, and hospitals nearby, ensuring residents have access to various services and entertainment options.
Overall, Chandler Convalescent Hospital is an excellent assisted living community that prioritizes the well-being and comfort of its residents. With a range of amenities, personalized care services, engaging activities, and convenient location, it provides a high quality of life for individuals seeking a nurturing and vibrant environment.
Chandler Convalescent Hospital is located at 525 South Central Avenue, Glendale, CA 91204 in Los Angeles County, California
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