Glendale Memorial Hospital in Glendale, CA

Pros

• The ICU nurses were exceptional and provided compassionate, patient-centered care.
• The nursing staff across the hospital were professional, attentive, and friendly.
• Meri Shamiryan is one of the kindest and most caring nurses they've ever met.
• The staff on the 7th floor and in the ICU were angels, showing love and dedication to their patients.
• Amanda, Stephanie, and Dr. Kramer delivered fantastic care and made the patient feel supported.
• Glendale Memorial Hospital is described as a truly wonderful place with knowledgeable and clear communication.
• The front desk and admitting staff were friendly, helpful, and skilled.
• The hospital's stroke care was exemplary, with dedicated and compassionate teams.
• The facility is clean, well-maintained, and features advanced care, including state-of-the-art robotic knee replacement.

Cons

• The presence of ICE agents inside the facility was absolutely disgusting, intimidating, and unethical.
• The nurse was rude and unhelpful, ignored the patient, left her in horrible pain, and sent her home with a bed bag full of urine.
• The ED nurse became visibly angry, stated that she hated her job, and dismissed the patient, which was inappropriate and unprofessional.
• The staff's hostile behavior toward the autistic patient made them feel unsafe and disrespected.
• Such experiences contribute to problems in the medical system and discourage people from seeking urgent help.
• The doctor rushed the epidural, causing severe pain, and did not apologize.
• Amanda Berzins was rude, lacked necessary knowledge and skills, and demonstrated poor communication with patients.

Review

Glendale Memorial Hospital is best suited for families facing serious medical needs where access to top-tier surgical teams, a robust cardiac program, and strong stroke and ICU care is the priority. The facility consistently draws praise for professional, capable clinicians and a nursing staff that shows clear dedication to patient comfort and safety. Reviews repeatedly spotlight successful open-heart pathways, well-executed cath lab procedures, and advanced surgical options such as robotic knee replacement, underscoring a depth of expertise that makes Glendale Memorial a compelling choice for complex care. The overall rating of 4.6 from 100 reviews reflects a broad streak of high satisfaction among patients who needed intensive medical attention.

That said, some families may want to consider alternatives, especially if the day-to-day bedside experience is a primary criterion. A subset of reviewers reported negative interpersonal dynamics in the emergency department and admitting areas, including a nurse whose conduct felt hostile and dismissive toward a patient with autism and ADHD. A few accounts describe inconsistent check-in experiences and a tangled front-desk process in the wound-care and admitting areas. For families who place a premium on uniformly warm, constructive interactions across every shift, these irregularities can be meaningful. In such cases, comparing other hospitals with a more consistently praised front-line experience may be prudent.

The core strengths of Glendale Memorial - the pros - more than offset the notable caveats for most decision-makers. The hospital's medical and surgical teams are trusted to manage high-stakes care with clear communication and steady oversight. ICU nurses and telemetry staff are repeatedly credited with frequent rounds, attentiveness, and compassionate care during critical recovery periods. Cardiology and rehab services are highlighted as well-coordinated, with patients often reporting thorough discharge instructions and practical post-op guidance. Clean, well-maintained facilities and a culture of professional competence contribute to a sense of safety and assurance throughout the patient journey.

From a practical standpoint, decision-makers should plan to evaluate care teams directly. Prospective patients or their families should request meetings with the cardiology, neurology, and surgical teams to gauge communication style and continuity of care. Clarify nurse-to-patient ratios on the units most likely to be involved, and insist on a named care team for post-operative periods so that expectations stay aligned. If obstetric care is a factor, review experiences across recent deliveries, since childbirth feedback has been strongly positive in some cases but also marked by specific delays in epidural administration in one recent episode. For rehab and discharge planning, verify the availability of PT/OT and the pace of post-discharge follow-up.

The human element remains the most visible variable in Glendale Memorial's story. Numerous reviewers single out individual nurses and clinicians - names like Meri Shamiryan, Amanda, Stephanie, and several ICU staff - as making a difference through empathy, clear explanations, and hands-on support. The hospital's strongest testimonials center on stroke outcomes, successful surgeries, and the reassuring presence of dedicated teams that explain what comes next and how to recover safely at home. Yet a handful of reviews call out less favorable bedside interactions, underscoring that while excellence is common, consistency across every shift cannot be assumed. The prudent approach is to lean into the hospital's evident strengths while setting up supports to shield against potential communication gaps.

In the decision-making calculus, Glendale Memorial emerges as a strong, practical choice for families prioritizing high-quality acute care, advanced surgical options, and excellent ICU-level recovery. It should not be chosen uncritically by those who require uniform warmth and flawless front-desk service at all times. For most families, the benefits - expert surgical teams, proven cardiac and stroke workflows, and an environment that many patients find reassuring - outweigh the occasional service hiccup. If this balance aligns with needs and risk tolerance, Glendale Memorial stands out as a reliable, capable option in the Glendale area.

Located in the bustling city of Glendale, California, this area offers convenient access to essential amenities for senior living. With multiple pharmacies including CVS and Rite Aid within a short distance, residents can easily access their medication needs. There are also various cafes such as Starbucks and Proof Bakery nearby for a leisurely coffee break or casual meal. For dining options, popular establishments like Din Tai Fung and In-N-Out Burger provide a variety of choices for dining out. The neighborhood is also near several parks like Elysian Park and Lake Hollywood Park for outdoor recreation opportunities. Additionally, there are reputable hospitals like Glendale Adventist Medical Center and Providence St Joseph Medical Center within close proximity for healthcare needs. With easy transportation access via Union Station just 5.1 miles away, seniors can enjoy both the tranquility of the neighborhood and the convenience of city living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)

Cafes

• Proof Bakery (0.8 miles)
• Starbucks (1.7 miles)
• Starbucks (2.1 miles)
• Lamill Coffee Boutique (2.8 miles)
• Starbucks Reserve (3.5 miles)
• Starbucks (4.6 miles)
• Charlie's Coffee House (5.1 miles)

Restaurants

• Din Tai Fung (1 miles)
• In-N-Out Burger (1.2 miles)
• McDonald's (1.5 miles)
• Porto's Bakery & Cafe (1.6 miles)
• In-N-Out Burger (2.2 miles)
• Del Taco (2.7 miles)
• Mohawk Bend (3.5 miles)

Theaters

• AMC The Americana at Brand 18 (1.1 miles)
• AMC Burbank 16 (4.9 miles)
• TCL Chinese Theatre (5.1 miles)
• Universal Cinema AMC at CityWalk Hollywood (5.5 miles)
• Alamo Drafthouse Downtown (5.5 miles)
• Regal LA Live & 4DX (5.7 miles)

Parks

• Glassell Park Recreation Center (1.6 miles)
• Cleland Ave Bicentennial Park (2.7 miles)
• Elysian Park (3.4 miles)
• Echo Park at the Lotus Festival (3.6 miles)
• Lake Hollywood Park (4 miles)
• Lake Hollywood Reservoir (4 miles)
• Hollywood Bowl Overlook (5 miles)

Hospitals

• Medical 2 unit (2.1 miles)
• Glendale Adventist Medical Center (2.2 miles)
• Providence St Joseph Medical Center (4.6 miles)
• Usc-Norris Cancer Hospital (5.5 miles)
• LAC+USC Inpatient Tower (5.6 miles)
• Huntington Memorial Hospital Nicu (6 miles)

Transportation

• Union Station (5.1 miles)