Glendale Memorial Hospital in Glendale, CA

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Pros

• The ER doctor was amazing.
• The staff are very professional and diligent.
• They delivered excellent service at the ER.
• The team showed hard work and dedication.
• The doctors are professional and awesome.
• The ICU nursing staff were beyond exceptional.
• Meri Shamiryan is one of the kindest and most caring nurses.
• The admitting and x-ray staff were friendly, knowledgeable, and provided exceptional service.
• The hospital is clean, well-organized, and provides a positive experience.
• They offer state-of-the-art robotic knee replacement surgery.

Cons

• They claim compassion is forgotten at this hospital and suggest Adventist for better care.
• They warn that no one should come here if they want to live.
• They criticize the cleanliness, noting discarded masks and gloves on the ground.
• They express disappointment with the emergency department for hours-long delays in X-ray and results and for not checking on them.
• They describe the presence of ICE agents inside as intimidating and unethical.
• They recount a nurse who was rude and neglectful, leaving a patient in pain and with a bed bag full of urine.
• They describe a nurse in ED who was visibly angry, said she hated her job, and dismissed the patient.
• They call a triage PA condescending and unsympathetic.

Review

Glendale Memorial Hospital is best suited for families facing acute medical needs who value clinical prowess over a pristine veneer. The reviews consistently crown the medical team: doctors and nurses are competent, decisive, and capable of guiding patients through urgent decisions. In emergencies, triage can be quick and treatment decisive, while surgical and ICU units earn repeated praise for professional, attentive care. The hospital’s strengths show up in the operating room and recovery phases, robotic knee replacements, cardiac interventions, and stroke care, where patients describe clear explanations, steady pain control, and thorough discharge planning. Across multiple departments, the pattern is reliable: high clinical standards paired with a workforce that communicates what happens next, which translates to real reassurance during fear-filled moments. Glendale Memorial proves itself as a dependable hub for serious, life-in-the-balance care.

Those who may want alternatives include families prioritizing spotless cleanliness, uniform bedside courtesy, and a modern facility. Several reviews highlight cleanliness lapses, discarded masks, gloves, and general upkeep, that clash with the otherwise professional tone. The building itself is described as aging and in need of renovation, which can detract from the patient experience even when care is excellent. A few encounters with staff were described as rude or dismissive, illustrating that bedside demeanor can be uneven by shift. For patients who insist on a consistently calm, unhurried environment with top-to-bottom polish, other hospitals may deliver that vibe more reliably, even if the clinical outcomes in Glendale Memorial are strong. The decision should weigh the value of top-tier medical care against the discomfort of process and facility concerns.

Key pros offset the main cons when the priority is urgent, technical excellence. The nursing teams and physicians demonstrate strong clinical judgment, with pain management, patient education, and coordinated handoffs cited repeatedly as strengths. Some of the most compelling praise comes from stroke and post-op care experiences, where ICU rounds, careful monitoring, and clear discharge instructions provided real peace of mind to families. Yet the same reviews reveal gaps: isolated incidents of slow imaging in the ER, and a few patient interactions that felt disrespectful or hurried. Cleanliness hiccups and aging infrastructure also recur, preventing a flawless experience even as clinicians perform at a high level. In practical terms, Glendale Memorial’s medical prowess largely justifies the trade-offs, particularly for patients whose immediate health outcomes matter most.

Experience across departments paints a nuanced picture. Births at the hospital show mixed memories, some patients describe humane, attentive care, others note procedural missteps that caused pain or discomfort. Knee and cardiac pathways tend to be efficient, with dedicated nurses, therapists, and discharge teams guiding recovery and home planning. The ICU and telemetry units frequently earn praise for rounds, responsiveness, and compassionate touch. Cleanliness is a recurring positive theme in many notes, while admitting and radiology logistics occasionally create confusion, underscoring process gaps rather than clinical insufficiency. Overall, Glendale Memorial shines where a strong, experienced care team is matched with solid rehabilitative support, but the patient experience can dip where operations lag or where facility updates are overdue. Families should weigh the confidence in medical teams against the friction of administration and environment.

Practical guidance for decision-making centers on aligning priorities. If the primary goal is reliable, high-stakes medical outcomes and informed, respectful communication, Glendale Memorial remains a strong option. Before deciding, engage a patient advocate or nurse manager to review unit-specific performance, ask about wait times for imaging, and confirm current cleanliness and maintenance practices. Consider touring the facility to observe throughput, housekeeping, and staff interactions first-hand. If a calmer, more modern environment with uniformly polished service is non-negotiable, it may be worth evaluating other nearby hospitals even if their surgical statistics are similar or slightly behind Glendale Memorial. The best choice integrates confidence in medical capability with comfort in the patient experience, Glendale Memorial tends to deliver the former, with room for improvement on the latter.

Bottom line: Glendale Memorial Hospital is a credible, capable choice for families prioritizing acute medical outcomes, complex procedures, and cohesive post-acute care. The overall rating and numerous positive stories about doctors, ICU nurses, and rehabilitation teams speak to a hospital that can save lives and restore function. However, care there is not uniformly seamless; cleanliness concerns, aging facilities, and pockets of inconsistent bedside behavior remind that experience can vary. For those who want a consistently pristine environment and uniformly courteous service on every visit, alternatives deserve consideration. For urgent-health needs and high-stakes procedures, Glendale Memorial offers proven expertise, transparent communication, and a track record of strong recoveries. The prudent approach is to weigh immediate medical reliability against process-related irritants, then decide based on personal priorities: outcomes first, experience second, and a readiness to advocate when the system falters.

Located in the bustling city of Glendale, California, this area offers convenient access to essential amenities for senior living. With multiple pharmacies including CVS and Rite Aid within a short distance, residents can easily access their medication needs. There are also various cafes such as Starbucks and Proof Bakery nearby for a leisurely coffee break or casual meal. For dining options, popular establishments like Din Tai Fung and In-N-Out Burger provide a variety of choices for dining out. The neighborhood is also near several parks like Elysian Park and Lake Hollywood Park for outdoor recreation opportunities. Additionally, there are reputable hospitals like Glendale Adventist Medical Center and Providence St Joseph Medical Center within close proximity for healthcare needs. With easy transportation access via Union Station just 5.1 miles away, seniors can enjoy both the tranquility of the neighborhood and the convenience of city living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)

Cafes

• Proof Bakery (0.8 miles)
• Starbucks (1.7 miles)
• Starbucks (2.1 miles)
• Lamill Coffee Boutique (2.8 miles)
• Starbucks Reserve (3.5 miles)
• Starbucks (4.6 miles)
• Charlie's Coffee House (5.1 miles)

Restaurants

• Din Tai Fung (1 miles)
• In-N-Out Burger (1.2 miles)
• McDonald's (1.5 miles)
• Porto's Bakery & Cafe (1.6 miles)
• In-N-Out Burger (2.2 miles)
• Del Taco (2.7 miles)
• Mohawk Bend (3.5 miles)

Theaters

• AMC The Americana at Brand 18 (1.1 miles)
• AMC Burbank 16 (4.9 miles)
• TCL Chinese Theatre (5.1 miles)
• Universal Cinema AMC at CityWalk Hollywood (5.5 miles)
• Alamo Drafthouse Downtown (5.5 miles)
• Regal LA Live & 4DX (5.7 miles)

Parks

• Glassell Park Recreation Center (1.6 miles)
• Cleland Ave Bicentennial Park (2.7 miles)
• Elysian Park (3.4 miles)
• Echo Park at the Lotus Festival (3.6 miles)
• Lake Hollywood Park (4 miles)
• Lake Hollywood Reservoir (4 miles)
• Hollywood Bowl Overlook (5 miles)

Hospitals

• Medical 2 unit (2.1 miles)
• Glendale Adventist Medical Center (2.2 miles)
• Providence St Joseph Medical Center (4.6 miles)
• Usc-Norris Cancer Hospital (5.5 miles)
• LAC+USC Inpatient Tower (5.6 miles)
• Huntington Memorial Hospital Nicu (6 miles)

Transportation

• Union Station (5.1 miles)