1492 West Bullard, Fresno, CA 93711
For more information about senior living options: (844) 490-3973
The reception is described as not competent. Staff are reported to sit around and converse more with each other than with the elderly patients. The facility is described as feeling like an outhouse. The review conveys an urgent plea for assistance for Ms. Glenda, implying insufficient responsiveness.A strongly worded account emerges from a family member who is adamant about the needs of a resident at Saint Agnes Medical Center. The description centers on Ms. Glenda, identified as a resident who allegedly requires immediate assistance. According to the person speaking up, Ms. Glenda has been actively reaching out for help, and the nursing staff has also been contacting others on her behalf. The writer emphasizes a sense of urgency, noting that Mary should be sent to assist as soon as possible. The writer even states that they themselves called the facility, underscoring the seriousness of the situation and the perception that help was both needed and overdue.
The emphasis on immediacy is paired with a personal appeal that conveys both worry and frustration. The caller's language suggests a desperate attempt to mobilize more hands-on support for Ms. Glenda, implying that the patient's distress or needs were not being met promptly through the usual channels. The use of direct language about calling and requesting a specific person (Mary) adds a layer of specificity to the complaint, signaling that the issue is not merely about general dissatisfaction but about a concrete, time-sensitive request for responsive caregiving.
A date is also cited to anchor the concern in a particular moment: October 29, 2021. On that day, the reception at the facility is described as "not currently competent." While the remark is brief, it carries a strong judgment about the quality of front-desk or administrative support: basic, real-time communication and coordination appear to be misaligned with the needs of a resident who is asking for help. The implication is that delays or inefficiencies at the point of contact for patients and families can have tangible consequences for those who require assistance.
Another core grievance centers on how the staff interact with residents. The reviewer notes that the staff "sit around and conversate" more with each other than with the elderly residents in their care. This critique frames the issue as not only about timeliness but about attentiveness and prioritization. If staff members prioritize conversation with colleagues over tending to the needs of residents, the basic expectations of patient-centered care may be compromised. The language conveys a sense of neglect, suggesting that residents could be left waiting while conversations take precedence over urgent caregiving tasks.
To compound the frustration, the account characterizes the facility as feeling like an "out house." This metaphor paints a picture of a harsh, perhaps poorly maintained or unwelcoming environment. It evokes a sense of neglect and low standards, as if the place lacks the basic dignity expected in a medical setting designed to care for vulnerable individuals. The combination of administrative lapses, insufficient staff responsiveness, and an atmosphere described in such blunt terms collectively contributes to a strongly negative overall impression of the facility during the period in question.
Taken together, the review paints a portrait of a care environment in which a resident's distress may not be addressed in a timely or adequately attentive manner. It highlights a chain of perceived failures: from the initial point of contact at reception to the bedside response when a resident calls for help. The distress expressed by the family member is not solely about delays; it is about a sense that the system does not reliably prioritize the needs of elderly residents or ensure clear, effective communication with families who are trying to advocate for their loved ones.
In reflecting on these concerns, the message carries implications for accountability and improvement. The reviewer's insistence on urgently mobilizing a specific caregiver and their decision to reach out directly to the facility signals a demand for better coordination, faster response times, and a higher standard of patient-centered care. It also serves as a reminder of the important role that front-desk staff and nursing teams play in shaping the experience of patients and families alike. When those first lines of contact are perceived as ineffective, it can cascade into a broader sense of mistrust and dissatisfaction regarding the quality of care.
Overall, the narrative underscores that residents like Ms. Glenda rely on timely assistance, clear communication, and a respectful, attentive staff. The caller's account suggests that, in the moment described, these elements were perceived as lacking. The call for improvement is not merely an expression of disappointment but a call to action - an appeal for more reliable caregiving, better administrative function, and a workplace environment where staff prioritize the needs of elderly residents and their families with the seriousness and compassion that such settings demand.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sierra Palace For Elderly 2 is a board and care home located in Fresno, CA. Our community offers a comfortable and homelike environment for seniors who require assistance with daily tasks but still want to maintain independence.
Our residents enjoy a wide range of amenities designed to enhance their quality of life. These include a spacious dining room where nutritious meals are served, fully furnished living spaces for a cozy feel, and a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services ensure that our community remains clean and well-maintained at all times.
At Sierra Palace For Elderly 2, we understand the challenges that come with moving to a new place, which is why our dedicated staff provides move-in coordination services to make the transition as smooth as possible. Residents can also take advantage of our outdoor space, Wi-Fi/high-speed internet access, telephone services, and scheduled daily activities to stay engaged and connected with loved ones.
We prioritize the health and well-being of our residents by offering comprehensive care services. Our trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that personalized care plans are followed. For those managing diabetes or requiring special dietary restrictions, we offer specialized meal preparation along with medication management.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. In addition to medical facilities being conveniently nearby, our community is surrounded by an abundance of amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
At Sierra Palace For Elderly 2 in Fresno, CA, we strive to create an inclusive and supportive environment where seniors can live comfortably while receiving the care they need.
Sierra Palace For Elderly 2 is located at 1492 West Bullard, Fresno, CA 93711 in Fresno County, California
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