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Helping Hands Assisted Living (Fremont) in Fremont, CA

Helping Hands Assisted Living (Fremont) is an assisted living community in Fremont, CA.

Information last verified:

5136 Silver Reef Drive, Fremont, CA 94538

For more information about senior living options: (866) 208-4318

4.8 from 29 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
0
1 stars
1

Overall Review of Helping Hands Assisted Living (Fremont)

common 22 reviews mention this

Caregivers are compassionate and professional

Caregivers and the team are repeatedly described as compassionate, professional, and respectful.

Many reviewers describe the caregivers as caring, attentive, and respectful, often highlighting their warmth and the comfort they brought during recovery or day-to-day support. Families also mention that management and the office team feel professional and responsive when questions come up. A single negative review contrasts sharply, but most comments focus on care quality and how supported families felt.

common 16 reviews mention this

Communication is a frequent plus

Reviewers frequently point to clear communication and being kept in the loop.

Several families say the team communicates well, stays in contact, and helps make the process feel understandable—especially around intake and arranging care. Reviewers also describe management checking in and scheduling support that feels organized and reliable. One reviewer raises concerns about administrative handling, which stands out against the otherwise positive communication mentions.

caveat 2 reviews mention this

Big concerns about trust and billing

Some reviews raise serious concerns about trust and how time is billed.

A negative review alleges a caregiver misused funds, and the reviewer says the owner did not reach out after the incident. Another reviewer gives a lower rating for administrative issues, describing extra billed minutes that they felt were tied to how clock-in and clock-out worked. These two accounts are the main outliers compared with the larger set of positive caregiving experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Jose International (12 miles away) San Jose International (12 miles away)
  • Metropolitan Oakland International (18 miles away) Metropolitan Oakland International (18 miles away)
  • San Francisco International (22 miles away) San Francisco International (22 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.6 miles)

Theaters

  • AMC NewPark 12 (0.7 miles)
  • Century 20 Great Mall and XD (9.1 miles)
  • AMC Mercado 20 (9.7 miles)
  • ShowPlace ICON at San Antonio Centre (10.9 miles)
  • AMC DINE-IN Sunnyvale 12 & IMAX (11 miles)

Restaurants

  • Jack's Restaurant & Bar (0.8 miles)
  • McDonald's (1.4 miles)
  • In-N-Out Burger (1.9 miles)
  • McDonald's (4.6 miles)
  • Sonic Drive-In (6.7 miles)
  • In-N-Out Burger (8 miles)
  • Dave & Buster's (9.2 miles)

Parks

  • Meyer Park (1.2 miles)
  • Irvington Park (1.4 miles)
  • Lake Elizabeth (1.7 miles)
  • Fremont Central Park (2.1 miles)
  • Rancho Arroyo Park (3 miles)
  • Niles Community Park (3.1 miles)
  • Quarry Lakes Regional Recreation Area (3.5 miles)

Cafes

  • Philz Coffee (1.7 miles)
  • Panera Bread (1.8 miles)
  • Daily Bagel Cafe (2.7 miles)
  • Starbucks (6.6 miles)
  • Starbucks (7.9 miles)
  • Starbucks (10.3 miles)
  • Blue Bottle Coffee (11 miles)

Hospitals

  • Washington Hospital Heliport (2 miles)
  • Reproductive Medicine Associates of Northern California | RMANORCAL (9.8 miles)
  • VA Medical Center-Menlo Park (10.4 miles)

Transportation

  • Fremont BART Station (2 miles)
  • Union City BART Station (4.5 miles)
  • South Hayward BART Station (8.2 miles)
  • Milpitas BART Station (9.8 miles)
  • Mountain View Caltrain Station (10.5 miles)
  • Sunnyvale Caltrain Station (10.7 miles)

Places of Worship

  • Wat Buddhanusorn (3.6 miles)

Physicians

  • Kaiser Medical Offices (9.2 miles)
  • Kaiser Permanente Pediatrics (9.2 miles)
  • Abbott Vascular (9.9 miles)
  • Vaughn, Sarah Spring Fertility Management (9.9 miles)
  • CCRM Fertility of San Francisco (11.2 miles)

Frequently Asked Questions

Where is Helping Hands Assisted Living (Fremont)?

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