Splendor Oaks Senior Living #5

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Pros

• The community is overall clean, which is appreciated by residents and their families.
• Some staff members are friendly and kind, contributing positively to the care environment.
• The meals provided are reported to be good by the residents.
• The care being provided seems to be effective and attentive.

Cons

• The staff prevented the individual from communicating with their loved one and monitored phone calls, leading to a negative experience.
• The Director was described as very unpleasant, contributing to an overall bad experience with the community.
• There have been reports of bugs in the apartment, indicating that housekeeping could be improved.
• Many staff members do not smile or seem approachable, which makes residents reluctant to ask for assistance.
• There is a lack of stimulating activities observed during visits, suggesting a deficiency in engagement opportunities for residents.

Review

In recent feedback regarding a particular community, the experiences of residents and their families suggest a mix of positive attributes and notable concerns. While some aspects, such as cleanliness and quality of care, are acknowledged, there appear to be significant issues with staff interactions, communication practices, and overall resident engagement. These factors contribute to an overall impression that could be greatly improved.

One major point of contention raised by family members is the restrictive communication policies within the community. It was reported that staff prevented direct communication between residents and their loved ones, which understandably raises concerns regarding transparency and the emotional well-being of residents. This lack of access to personal communication not only creates feelings of isolation but may also hinder the ability for family members to remain involved in their loved one's care. The sentiment is compounded by reports that phone calls were monitored, adding an additional layer of discomfort for both residents and their families alike.

The atmosphere created by certain staff members further exacerbates this uneasy experience. Feedback has indicated that while some staff members exhibit kindness and professionalism, a considerable number do not engage warmly with either residents or visitors. Family members have noted instances where these employees did not smile or provide a friendly demeanor—a stark contrast to what one might expect in a communal living environment designed for support and companionship. In addition to this social distance, there is concern about how easily residents can approach staff for assistance; when caregivers are perceived as unapproachable, it can lead to reluctance in seeking necessary help.

Another aspect needing attention is housekeeping standards within the community. Although generally clean, reports have surfaced indicating sightings of bugs in resident apartments, suggesting that housekeeping protocols may not meet acceptable thresholds consistently. A cleaner environment is crucial for ensuring both physical health and psychological comfort among residents; thus, addressing this issue should be prioritized. Improvements in these areas would contribute greatly to creating a more inviting atmosphere conducive to resident satisfaction.

In terms of personal identification among staff—which can significantly impact interactions—family members believe that name badges would enhance familiarity between residents and caregivers. Such simple modifications could break down barriers between staff and residents by fostering a sense of personal connection through recognition. Name badges could encourage more proactive engagement from both parties; when names are easily identifiable, it may empower residents to feel more comfortable asking for assistance without hesitation.

Despite these challenges related to interpersonal dynamics and housekeeping, there are redeeming qualities about life in this community worth acknowledging. Reports indicate that meals served are generally enjoyable—a key factor contributing positively to overall resident morale during meal times. Additionally, many visitors express concern over the lack of stimulating activities available throughout the week; it has been observed that little effort appears directed toward organizing events or programs aimed at engaging residents mentally or socially. Enhanced activity programming could play a critical role in enriching the lives of those residing within the community while combating feelings of isolation.

In review, while there are strengths present within this particular community—such as clean environments in general and satisfactory meal quality—serious concerns related to communication practices with families, variable staff engagement levels, housekeeping standards needing improvement, and insufficient programming options persistently affect overall resident satisfaction. Addressing these weaknesses will undoubtedly enhance the experiences for current occupants while promoting an inviting atmosphere likely to attract future families exploring residential options for their loved ones.

This part of Folsom, California, offers convenient access to essential amenities for senior living. With multiple pharmacies such as Rite Aid and CVS Pharmacy within a short distance, accessing prescription medications is easy. There are also a variety of dining options ranging from fast food at McDonald's to more upscale choices like Plank Craft Kitchen & Bar, providing seniors with plenty of dining choices. For medical needs, there are several physicians' offices nearby such as El Dorado Orthopaedics and Kaufman Plastic Surgery. Additionally, Mercy Hospital of Folsom is located just 1.2 miles away for any emergency medical care that may be needed. The area also features beautiful parks like Granite Park and Negro Bar State Park for seniors to enjoy outdoor activities. Overall, this part of Folsom provides a well-rounded lifestyle for seniors seeking a comfortable and convenient living environment.

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Biosrx (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• McDonald's (0.8 miles)
• Chang's Mongolian Grill (0.8 miles)
• Plank Craft Kitchen & Bar (0.9 miles)
• Handel’s Homemade Ice Cream (1.1 miles)
• Scott's Seafood Roundhouse (1.1 miles)
• Red Bus Brewing Company (1.2 miles)
• Posh Bagel (2.1 miles)

Cafes

• Starbucks (0.9 miles)
• Dutch Bros Coffee (1 miles)
• Sociology Coffee Bar (1.1 miles)
• T4 Tea For U (2.6 miles)
• Temple Coffee Roasters (2.9 miles)
• Starbucks (4.5 miles)
• Selland's Market Cafe (5.7 miles)

Physicians

• Donald Jonathan Clutter (1.2 miles)
• Daniel J Cooper (1.2 miles)
• El Dorado Orthopaedics (1.2 miles)
• Folsom Orthopaedic Surgery (1.4 miles)
• Folsom Orthopaedics and Sports Medicine (1.4 miles)
• Kaufman Plastic Surgery (1.4 miles)
• Sambajon, Voltaire - Sambajon Voltaire, DDS MD (1.4 miles)

Hospitals

• Mercy Hospital of Folsom (1.2 miles)
• Kaiser Permanente (3 miles)
• Kaiser Permanente ASU (3.3 miles)

Parks

• Granite Park (1.2 miles)
• Negro Bar State Park (1.7 miles)
• Castle Park (2 miles)
• Econome Family Park (2.2 miles)
• Handy Family Park (3.2 miles)
• Kalithea Park (4 miles)
• Nimbus Flat (4.4 miles)

Places of Worship

• Lakeside Church (1.8 miles)
• The Block At Lakeside Church (1.9 miles)

Theaters

• Palladio 16 Cinemas (3.2 miles)
• Folsom Century Theaters (3.3 miles)
• Regal El Dorado Hills & Imax (5.7 miles)