Oak Haven Senior Care

2906 Tam O'Shanter Drive, El Dorado Hills, CA 95762

For more information about senior living options: (844) 490-3973

4.1 from 11 reviews
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Assisted Living Board and Care Home

Overall Review of Oak Haven Senior Care

Pros

  • pro The residents were treated lovingly and with great attention to their individual needs.
  • pro Juliette was the main caretaker, consistently kind and caring and kept the family informed of their status and needs.
  • pro Juliette is an excellent cook who goes out of her way to prepare meals they liked.
  • pro For a 92-year-old aunt, the home environment feels like a true home and like coming home.
  • pro The aunt formed a close bond with caregivers, calling them "her buddies" and participating in daily routines.
  • pro A 98th birthday celebration was organized with piano music, a delicious dinner, flowers, and chocolate cake and ice cream.
  • pro The owners genuinely care about tenants' well-being and go above and beyond for families and residents.
  • pro The Canterbury location is described as a lovely home with a caring, dedicated caregiving team.

Cons

  • pro There were no security measures in place at the Oakridge location.
  • pro Night staffing was reportedly inadequate, with no one awake at all times.
  • pro The facility increased the residents' "special rate" by $400 after only five months.
  • pro Rent was increased again by nearly $1,000 a month shortly after the father's passing.
  • pro The facility delayed reimbursing unused rent, requiring reminders.
  • pro The father's wallet disappeared from his belongings, with management not providing clear or helpful assistance.
  • pro Management offered no real help and communicated poorly, leading to inconsistent answers.

Review

Across El Dorado Hills Senior Care Village, families paint a picture of a place that often feels like home rather than a clinical facility. The overarching thread is warmth, attentiveness, and genuine care for residents as individuals. In many reviews, the staff's kindness and personal touch stand out as the defining strength. One caregiver, Juliette, is repeatedly praised for her steadfast kindness, open communication, and hands-on support. Families note that she keeps them informed about their loved ones' status and needs, while also going the extra mile in everyday meals - she's described as an excellent cook who tailors dishes to what residents enjoy. This personal approach seems to permeate the village, leaving many families feeling confident that their loved ones are valued and well cared for.

Another theme that comes through clearly is the sense of a home-like environment, especially for seniors with dementia or on hospice. A poignant example comes from a family with a 92-year-old aunt living at the Oakridge location, who describes the place as "like coming home." The aunt's experience underscores the emotional tenor many families hope for: despite serious health challenges, she feels comfortable, connected to caregivers who have become "her buddies," and engaged in routine activities such as sweeping floors and putting dishes away. The family notes that during her stay, she has become more engaged with meals and daily life than she was at home, a transformation that brings relief to relatives who visit regularly. For those who understand the dynamics of caring for a very old loved one, this sense of belonging and daily purpose matters deeply, and it is frequently highlighted as a major strength of the setting.

Yet the reviews also capture the realities and challenges that come with operating a senior residence. At the Oakridge site, the narrative includes a serious safety incident: a dementia patient father managed to wander away, leading to a nighttime discovery by the fire department and a subsequent involvement by the county ombudsman. In the aftermath, the facility added security measures such as window and door alarms, and there were discussions about staffing patterns, including assurances that on-duty staff sleep during the night. Alongside these safety concerns, families recount financial tensions: initial "special rate" accommodations for new residents, followed by rent increases after only a few months. The experience culminated in a complex set of issues - reimbursement for unused rent after a parent's passing, a substantial rent hike for the surviving parent, and later the distress of a parent's death within a short span. Compounding the frustration, one review tells of a missing wallet during the transition after a relative's death, with inconsistent responses from management and a lack of clear communication between the administration and staff. There's also practical warning for families in similar circumstances: if a loved one dies on site, it's prudent to arrange for the coroner to seal the room to prevent items from vanishing. Taken together, these accounts illustrate the difficult balance between compassionate care and the administrative and logistical complexities that can accompany end-of-life care in a congregate setting.

A recurring point of contention in the feedback is the interpretation of branding or messaging about the home-like environment. One reader who encountered a sign associated with the facility's philosophy found it meaningful and aligned with their experience of a family-centered environment for a 92-year-old aunt. In contrast, another reviewer expressed confusion and demanded an explanation before providing a more favorable assessment. This split highlights how different families relate to the same messaging in the context of a sensitive, personal decision about a loved one's living arrangements. It serves as a reminder that while many residents and families feel a strong emotional fit with the environment, clear and consistent communication about philosophy and operations is essential to earn broad trust.

Amid these varied experiences, the Canterbury home within the same network shines brightest in moments of celebration and everyday tenderness. A 97-year-old mother is described as being in a lovely home where the caregiving team is exceptionally kind. The family repeatedly singles out JoJo for his cooking, and their praise underscores how small, thoughtful gestures - like meals that bring joy and familiarity - make a significant difference in a resident's day. A standout event was an extraordinary 98th birthday celebration organized by Mary on August 14. The day featured piano music, a beautifully set table, a fresh floral centerpiece, and a cake with ice cream, creating a festive atmosphere that left the family feeling deeply grateful. This memorable party is cited as a shining example of how the staff and administration can elevate a resident's life by treating milestones with real care and consideration. The sentiment here is that the facility's culture - not just routine care, but the willingness to go beyond and celebrate life - stands out as a hallmark of the Canterbury location.

Across these experiences, a common thread is the sense that the people who run and staff El Dorado Hills Senior Care Village genuinely care about the tenants and their families. Several reviewers emphasize that the owners and management go "above and beyond" to support both the residents and the families during tough decisions and challenging times. The stories are not without cautionary notes, but they consistently circle back to the belief that the heart of the village lies in people who treat residents as family, attend to individual preferences, and strive to create moments of happiness and dignity. When families reflect on Juliette, JoJo, Mary, and the other caregivers, they describe a community that, for many, succeeds in delivering the warmth and personal attention that families seek for their aging loved ones.

In the end, what emerges is a nuanced, multi-faceted portrait: El Dorado Hills Senior Care Village is widely valued for its home-like atmosphere, individualized care, and staff who form real connections with residents. The positive anecdotes - delightful meals, heartfelt birthday celebrations, and the everyday acts of kindness - highlight a genuine commitment to residents' wellbeing. At the same time, experiences of security gaps, financial pressures, and the logistical realities of elder care remind us that compassionate care must be paired with rigorous safety practices, transparent communication, and consistent policy enforcement. Taken together, these narratives sketch a place that many families come to trust and cherish for their aging loved ones, while also underscoring the importance of ongoing attention to safety, transparency, and open dialogue among staff, management, residents, and families.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Oak Haven Senior Care in El Dorado Hills, CA is a board and care home that provides exceptional assisted living services for seniors. Located in a peaceful and charming neighborhood, our community offers a comfortable and inviting environment for residents to call home.

Our fully furnished accommodations ensure that residents feel at ease and have all the necessary amenities for a comfortable lifestyle. With a spacious dining room, residents can enjoy delicious meals prepared by our skilled culinary team while also accommodating special dietary restrictions. Additionally, our housekeeping services ensure that residents' living spaces are always clean and well-maintained.

At Oak Haven Senior Care, we understand the importance of socialization and engagement for seniors' overall well-being. That's why we offer a variety of scheduled daily activities to keep our residents active and entertained. From exercise classes to arts and crafts sessions, there is something for everyone to enjoy.

We prioritize the health and safety of our residents by providing assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that each resident's unique needs are met. We specialize in managing diabetes diets, medication management, and other specialized dietary restrictions.

Transportation services are available for medical appointments, allowing residents to easily access necessary healthcare facilities in the area. With numerous nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals within close proximity to our community, residents have plenty of opportunities for recreational outings or exploring the local area.

At Oak Haven Senior Care in El Dorado Hills, CA, we strive to provide personalized care and create a warm and welcoming environment where seniors can thrive. Contact us today to learn more about our exceptional assisted living community.

Nearby Places of Interest

Parks

  • Kalithea Park (0.8 miles)
  • Econome Family Park (2.2 miles)
  • Castle Park (2.7 miles)
  • Handy Family Park (3.1 miles)
  • Granite Park (5.5 miles)
  • Hacienda Park (5.9 miles)
  • Negro Bar State Park (6 miles)

Cafes

  • Starbucks (1.6 miles)
  • Selland's Market Cafe (2.7 miles)
  • Temple Coffee Roasters (3.2 miles)
  • T4 Tea For U (3.2 miles)
  • Starbucks (4.6 miles)
  • Dutch Bros Coffee (5 miles)
  • Sociology Coffee Bar (5.4 miles)

Physicians

  • Caton State, DDS, MS (2.1 miles)
  • Marshall Hospital (3.3 miles)
  • Marshall Cardiology (3.3 miles)
  • SHORROCK, NICOLE MARIE MD - Marshall Whole Child Health (3.3 miles)
  • Folsom Orthopaedic Surgery (3.4 miles)
  • Folsom Family Medicine / Sutter Medical Group (3.4 miles)
  • Hendrickson & Hunt Pain Management (3.4 miles)

Restaurants

  • Mexquite (2.1 miles)
  • Sienna (2.2 miles)
  • Posh Bagel (2.3 miles)
  • Chipotle Mexican Grill (2.6 miles)
  • Milestone Restaurant (2.6 miles)
  • McDonald's (2.7 miles)
  • 36 Handles Public House (2.9 miles)

Pharmacies

  • Walgreens (2.2 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.4 miles)
  • Biosrx (4 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.3 miles)

Theaters

  • Regal El Dorado Hills & Imax (2.6 miles)
  • Palladio 16 Cinemas (3.5 miles)
  • Folsom Century Theaters (6.8 miles)

Places of Worship

  • The Block At Lakeside Church (3.3 miles)
  • Lakeside Church (3.4 miles)
  • Holy Trinity Parish (3.9 miles)

Hospitals

  • Kaiser Permanente ASU (3.6 miles)
  • Mercy Hospital of Folsom (3.7 miles)
  • Kaiser Permanente (4.2 miles)
  • Marshall Hematology and Oncology (6.5 miles)

Transportation

  • Cameron Airpark (5.3 miles)

Frequently Asked Questions

Where is Oak Haven Senior Care?

Nearby Communities

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