2906 Tam O'Shanter Drive, El Dorado Hills, CA 95762
For more information about senior living options: (844) 490-3973
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The staff are loving and attentive to residents' individual needs. Juliette is a kind and caring caretaker who keeps families informed about residents' status and needs. Juliette is an excellent cook who goes out of her way to prepare residents' favorite meals. The facility comes highly recommended by families for its compassionate care. The homes feel like true, welcoming environments for residents. Residents form warm bonds with caregivers and refer to them as friends. The staff and facility owners genuinely care about residents' well-being and go above and beyond. The staff plan and host thoughtful celebrations, such as memorable birthday parties for residents.
The facility had no security measures in place for residents. On-duty staff reportedly slept at night, leaving no one awake at all times. The special rate was increased by $400 after only five months. Rent increases were issued with less than a week's notice and later rose by almost $1,000. The family had to push for reimbursement of unused rent after the father's passing. The father's wallet and personal items disappeared, and management failed to communicate effectively. The suggestion about sealing the room after a death implied potential loss of belongings. The sign in question made no sense to reviewers.Oak Haven Senior Care in El Dorado Hills is best suited for families seeking a warm, home-like environment where seniors - especially those with dementia or hospice needs - receive deeply personalized attention from caregivers who treat residents like family. The strongest emphasis in the first-hand accounts is the human connection: a caregiver like Juliette who stays informed about each resident, a kitchen that turns out comforting, individualized meals, and a setting that feels more like home than a clinical facility. These elements translate into residents who smile more, eat better, and engage with staff and fellow residents. For families prioritizing continuity, daily kindness, and a sense of belonging, Oak Haven delivers in a way that many traditional memory-care facilities do not.
Those who may want to consider alternatives are primarily families who cannot tolerate questions about safety protocols, predictable pricing, or consistent administrative transparency. Several reviews flag serious safety concerns, including a wandering incident and a perception that night supervision is insufficient, followed by later alarms and safety measures. Additionally, billing and contract practices appear inconsistent: special rates that disappear, abrupt rent increases with limited notice, and reimbursement disputes after a resident's passing. For families requiring rigorous, round-the-clock security, fully transparent pricing, and tightly managed operations, these factors warrant caution and a thorough second look elsewhere.
The core positives of Oak Haven - caring, attentive staff; real meal-quality and home-cooking; and a domestic, respectful atmosphere - tend to offset many drawbacks for residents who value relationship-based care. The reviews repeatedly praise individual caregivers who go above and beyond, the sense that residents are treated as family, and the ability to celebrate important life moments with personal attention, such as a celebrated 98th birthday party with piano music and a thoughtfully arranged dinner. For dementia care in particular, the environment fosters participation and a feeling of being "with it" through consistent routines, familiar faces, and purposeful activities. When these human factors click, the comfort and stability become the dominant experience.
Yet the most salient cons cannot be dismissed. Security gaps, the claim that staff may not be alert at all times, and subsequent attempts to address this through alarms create real anxiety for families. Financial management concerns - unexpected rate hikes, plans that change after admission, and reimbursement delays - cut into trust and stability at a time when families need confidence. The reported wallet loss after a death, coupled with inconsistent communication from management, reinforces the risk that administrative lapses can undermine a loving, resident-centered culture. These issues do not negate the care quality, but they demand rigorous, proactive oversight by families contemplating placement.
Practical decision steps help align expectations with reality. Prospective residents or families should tour both Oak Haven locations in the village, observe mealtime and routine interactions, and speak candidly with current residents' families about safety and responsiveness. Insist on written policies for wandering risk, night staffing, alarm systems, and emergency procedures. Obtain a complete, upfront price schedule with protections against unexpected increases and a clear timeline for any future adjustments. Request a direct contact for financial questions and a documented process for disputes or reimbursements. These steps turn the warmth of caregiving into a dependable, verifiable experience.
Overall, Oak Haven offers a compelling, emotionally supportive option for families who want their loved ones to feel at home and to receive genuinely attentive care from compassionate staff. The personal connections - the cooks who know resident preferences, caregivers who become familiar faces, and events that honor milestones - create a quality-of-life advantage that many other facilities struggle to match. However, safety and financial transparency are non-negotiables for some households, and those priorities require careful due diligence and honest conversations with administration. When these conditions are satisfactorily addressed, Oak Haven can be an excellent fit for the right resident and family.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Haven Senior Care in El Dorado Hills, CA is a board and care home that provides exceptional assisted living services for seniors. Located in a peaceful and charming neighborhood, our community offers a comfortable and inviting environment for residents to call home.
Our fully furnished accommodations ensure that residents feel at ease and have all the necessary amenities for a comfortable lifestyle. With a spacious dining room, residents can enjoy delicious meals prepared by our skilled culinary team while also accommodating special dietary restrictions. Additionally, our housekeeping services ensure that residents' living spaces are always clean and well-maintained.
At Oak Haven Senior Care, we understand the importance of socialization and engagement for seniors' overall well-being. That's why we offer a variety of scheduled daily activities to keep our residents active and entertained. From exercise classes to arts and crafts sessions, there is something for everyone to enjoy.
We prioritize the health and safety of our residents by providing assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that each resident's unique needs are met. We specialize in managing diabetes diets, medication management, and other specialized dietary restrictions.
Transportation services are available for medical appointments, allowing residents to easily access necessary healthcare facilities in the area. With numerous nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals within close proximity to our community, residents have plenty of opportunities for recreational outings or exploring the local area.
At Oak Haven Senior Care in El Dorado Hills, CA, we strive to provide personalized care and create a warm and welcoming environment where seniors can thrive. Contact us today to learn more about our exceptional assisted living community.
Oak Haven Senior Care is located at 2906 Tam O'Shanter Drive, El Dorado Hills, CA 95762 in El Dorado County, California
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