Pleasant Manor of Cupertino

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Pleasant Manor of Cupertino

Pleasant Manor of Cupertino

10718 Nathanson Ave, Cupertino, CA 95014

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
71
4 stars
6
3 stars
2
2 stars
1
1 stars
20

Assisted Living Board and Care Home

Pleasant Manor of Cupertino Costs & Pricing

Pleasant Manor of Cupertino offers competitive pricing for its accommodations, providing a more economical option compared to both Santa Clara County and the broader California market. For a semi-private room, residents can expect to pay $2,000 per month, significantly lower than the county average of $3,943 and the state average of $3,333. Similarly, private rooms are priced at $3,000 each month, which is also more affordable than the county's average of $4,096 and California's overall average of $3,939. This positioning suggests that Pleasant Manor not only prioritizes quality care but also aims to make its services accessible to a wider community.

Floor plansPleasant Manor of CupertinoSanta Clara CountyCalifornia
Semi-Private$2,000$3,943$3,333
Private$3,000$4,096$3,939

Overall Review of Pleasant Manor of Cupertino

Pros

  • pro Amber is described as attentive, friendly, and always helpful, making residents feel supported.
  • pro Ayshee is praised for guiding renters through the leasing process in a friendly, professional, and responsive manner.
  • pro Amber and Ayshe are credited with creating a welcoming and stress-free resident experience at Shadow Oaks.
  • pro Shadow Oaks is highlighted for well-maintained facilities, including a community room, pool, and gym.
  • pro Jason, the maintenance technician, is commended for quick, polite, and effective service.
  • pro The staff at Shadow Oaks is consistently described as professional, caring, and going above and beyond to make residents feel at home.

Cons

  • pro The parking area lacks CCTV, making bike and car thefts possible and leaving residents with little recourse.
  • pro Screaming children in the parking lot create a dangerous, noisy environment that degrades quality of life.
  • pro There is no soundproofing, and neighbor noise can trigger migraines and disturb residents at odd hours.
  • pro The complex is not ADA accessible, with stairs blocking access to many units.
  • pro Maintenance requests are slow to be addressed, taking a long time to resolve issues.
  • pro Management is perceived as indifferent to safety, offering generic responses rather than concrete actions.
  • pro There have been car break-ins and other safety incidents, with no visible security measures (CCTV or patrols) to reassure residents.

Review

Shadow Oaks Apartments comes up repeatedly as a warm and welcoming community where residents feel genuinely cared for by a responsive team. Across many accounts, Amber and Ayshe are singled out as the faces who make everything feel smooth and personal. Amber is described as consistently pleasant, helpful, and quick to respond, with one reviewer noting she's "always welcome and helpful," and another calling her "amazing" and on top of things. Ayshe likewise earns praise for guiding newcomers through the leasing process with professionalism and patience, never rushing, and staying attentive from tour to move-in. Collectively, these testimonials paint a picture of a management team that prioritizes accessibility, courtesy, and ongoing support.

The property itself is frequently described as well maintained and well equipped. The community room is highlighted as a valuable perk, and the complex's amenities - pool, gym, and other shared spaces - are repeatedly noted as clean, usable, and convenient. Residents appreciate the quiet atmosphere and the ease with which they can enjoy these facilities. Location is another recurring plus, with comments about being close to everything they need and the overall feel of a well-kept, approachable environment. The combination of thoughtful amenities and a tidy, orderly setting contributes to a sense of comfort and stability for long-term residents and newcomers alike.

Move-in experiences and ongoing interactions with the leasing team are another strong thread. Several reviews stress how the process was smooth, straightforward, and stress-free, thanks to attentive staff. The leasing team's willingness to interact without pressure and their readiness to answer questions quickly create a positive first impression that many residents carry forward into their time at Shadow Oaks. Once settled, residents continue to feel supported by Amber and Ayshe, who are described as friendly, responsive, and genuinely invested in residents' comfort and satisfaction. The overall sentiment is that the property management team strives to make living here easy and welcoming from day one.

Maintenance is also a standout area for many, with Jason the technician singled out for consistently excellent service. Reviewers praise his quick response times, politeness, and thoroughness - whether it's painting walls, addressing issues, or resolving questions about repairs. The commendations about Jason are frequently paired with notices of Amber and Ayshe's ongoing responsiveness, illustrating a broader pattern in which maintenance and management work in tandem to resolve concerns efficiently and with a personal touch. In several accounts, residents thank Jason for reliable service and for delivering results that restore comfort in their homes.

However, the community is not without its more challenging notes. A substantial portion of the feedback centers on safety, security, and noise concerns that have affected some residents' overall experience. Several reviewers describe disturbances from screaming children near parking or walkways, frustration with soundproofing, and a sense that the property is not adequately quiet or private at times. These concerns are paired with complaints about the building's accessibility: not all units are ADA accessible, with stairs posing real barriers for wheelchair users and for those who need easier ingress and egress. The absence of gate access, CCTV cameras, or regular security patrols is cited as a significant safety shortfall by residents who have experienced break-ins and wheel thefts from their cars, as well as more general worries about the handling of security issues by management. Some reviews describe responses from management as standard or insufficient, leaving residents feeling unheard or undervalued when serious safety incidents occur.

In one especially candid part of the feedback, a resident who had previously felt uneasy about safety noted improvements in an update, acknowledging Amber's strong performance while continuing to flag persistent safety issues. Other comments recount concrete incidents - break-ins, car wheel thefts, and a perceived lack of proactive enforcement of rules - along with a sense that the community could be safer with more visible security measures, better gate control, and clearer responses from leadership. A remark about a staff member telling a dissatisfied resident to "buy a house and leave" underscores the intensity of some disputes and the emotional weight of feeling dismissed when concerns are raised.

Taken together, Shadow Oaks emerges as a place with clear strengths and clear challenges. On the bright side, it is foregrounded as a community built on friendly, capable staff, well-maintained amenities, and a welcoming atmosphere that helps many feel at home quickly. The responsive management and dependable maintenance team contribute significantly to a positive living experience for many residents, and the physical environment - quiet, well-kept, and amenity-rich - supports a comfortable daily life. Yet the darker threads around security, noise, and accessibility cannot be ignored. For prospective residents, Shadow Oaks offers a compelling mix: a genuine community spirit and strong, service-oriented staff alongside real concerns about safety measures, noise management, and ADA access that warrant careful consideration. If the priority is a warm, well-run home with excellent management support, Shadow Oaks can be a standout choice; if security and accessible design are non-negotiable, it's worth probing those issues directly with management and current residents before deciding.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (7 miles away) San Jose International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Manor of Cupertino is a highly sought-after assisted living community located in the beautiful city of Cupertino, CA. Our top priority is to provide a comfortable and supportive environment for our residents, allowing them to maintain their independence while receiving the care they need.

Our private bathrooms ensure privacy and convenience for all residents, while our wheelchair accessible showers cater to those with mobility challenges. We understand the importance of accessibility and aim to provide a safe and inclusive environment for everyone.

The surrounding neighborhood offers an array of amenities that enhance the quality of life for our residents. With six cafes nearby, our residents can enjoy a variety of cuisines, socialize with friends, or simply indulge in their favorite beverage. The abundance of parks provides opportunities for outdoor activities, strolls, and relaxation amidst nature's beauty.

Ensuring easy access to essential services is paramount at Pleasant Manor of Cupertino. With 20 pharmacies nearby, medication management becomes effortless. Additionally, having seven physicians within close proximity allows for convenient medical attention when needed.

Our residents have plenty of dining options available as well, with 15 restaurants nearby offering diverse menus and culinary experiences. Whether it's a casual gathering or a special occasion celebration, there is something for every taste bud in close vicinity.

Transportation is made easy with four transportation options nearby, ensuring that our residents can easily explore the surrounding area or attend appointments without any hassle. For those who enjoy cultural experiences like movies or live performances, one theater is conveniently situated nearby.

Lastly, we prioritize the health and wellbeing of our residents by having two hospitals conveniently located nearby. This ensures quick access to emergency medical care if required.

At Pleasant Manor of Cupertino, we strive to create a vibrant community that fosters independence, engagement, and personal growth while providing excellent care and support for all our residents' needs.

Nearby Places of Interest

This part of Cupertino, California offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple pharmacies such as CVS, Rite Aid, and Walgreens nearby, accessing medication and healthcare supplies is easily manageable. The abundance of parks like Cupertino Memorial Park and Rancho San Antonio County Park provide opportunities for leisurely walks and recreational activities. In terms of dining options, residents have access to popular restaurants like BJ's Restaurant & Brewhouse, Falafel Stop, and In-N-Out Burger. Additionally, there are reputable medical facilities including Silicon Valley Eye Physicians and Palo Alto Medical Foundation within close proximity for any healthcare needs. Transportation services are also readily available with Apple Park Transit Center and Sunnyvale Caltrain Station nearby. Overall, this neighborhood in Cupertino offers a well-rounded community with various resources tailored towards senior living.

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Rite Aid (0.9 miles)
  • Rite Aid (1 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.6 miles)

Parks

  • Cupertino Memorial Park (0.6 miles)
  • Serra Park (0.9 miles)
  • Rancho San Antonio County Park (1.1 miles)
  • Grant Park (1.4 miles)
  • Portal Park (1.7 miles)
  • Ponderosa Park (3.2 miles)
  • Fremont Older Open Space Preserve (3.3 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Caffe Macs (1.1 miles)
  • 7 Leaves Cafe (1.9 miles)
  • Sunright Tea Studio (2.4 miles)
  • Apple Park Café (2.4 miles)
  • Coffee & Water Lab (4.2 miles)
  • Starbucks (5.3 miles)

Restaurants

  • BJ's Restaurant & Brewhouse (1 miles)
  • Falafel Stop (1.6 miles)
  • Cafe Lattea (2.2 miles)
  • The Hambak Japanese Fusion Cuisine (2.2 miles)
  • In-N-Out Burger (2.4 miles)
  • McDonald's (2.4 miles)
  • Chick-Fil-A (2.6 miles)

Physicians

  • Silicon Valley Eye Physicians (1.3 miles)
  • Santa Clara Valley Health & Hospital System (2.6 miles)
  • VHC Sunnyvale Clinic (2.6 miles)
  • Melchor Pavilion (3.1 miles)
  • Palo Alto Medical Foundation (4.3 miles)
  • Allergy & Asthma Associates Of Northen California (4.3 miles)
  • Vaughn, Sarah Spring Fertility Management (4.8 miles)

Transportation

  • Apple Park Transit Center (2.4 miles)
  • Sunnyvale Caltrain Station (3.3 miles)
  • U-Haul Moving & Storage (3.6 miles)
  • Mountain View Caltrain Station (4.5 miles)
  • Santa Clara Transit Center (6.4 miles)

Hospitals

  • El Camino Hospital (3 miles)
  • Surgery Center Mountain View (3.1 miles)
  • O'Connor Hospital (6.2 miles)

Theaters

  • AMC DINE-IN Sunnyvale 12 & IMAX (3 miles)
  • AMC Mercado 20 (5.3 miles)
  • ShowPlace ICON at San Antonio Centre (6 miles)

Frequently Asked Questions

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