Pleasant Manor of Sunnyvale Costs & Pricing
Pleasant Manor of Sunnyvale offers competitive pricing for its residents, particularly in comparison to the broader market in Santa Clara County and California as a whole. The cost of a semi-private room at Pleasant Manor is $2,500 per month, significantly lower than the county average of $3,943 and the state average of $3,333. For those seeking more privacy, the private rooms at Pleasant Manor are priced at $3,000 per month, which again undercuts both the county's average of $4,096 and the state's average of $3,939. These affordable options position Pleasant Manor as an attractive choice for individuals seeking quality senior care without straining their budgets.
| Floor plans | Pleasant Manor of Sunnyvale | Santa Clara County | California |
|---|
| Semi-Private | $2,500 | $3,943 | $3,333 |
| Private | $3,000 | $4,096 | $3,939 |
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Overall Review of Pleasant Manor of Sunnyvale
differentiator
14 reviews mention this
PT and OT drive recovery
Residents repeatedly highlight step-by-step PT and OT that help them regain function.
A large share of reviewers describe physical and occupational therapy as the main reason their rehab felt productive. Several people mention therapists who use a progressive approach, challenge them safely, and help them feel confident during recovery. Families also credit therapy staff with improvements after major procedures and injuries. A few reviewers, however, say therapy departments did not show up as expected or did not follow through on what was billed.
common
28 reviews mention this
Care teams are often compassionate
Many residents say nurses, CNAs, and administrators are kind, attentive, and responsive.
Across the reviews, residents and families frequently describe the nursing and CNA staff as friendly and caring, along with admissions leadership that helps families feel guided. Several reviewers call out specific individuals for empathy, professionalism, and clear communication. Some also mention leadership roles like the DON as helpful when issues come up. At the same time, a smaller set of reviewers describe problems getting help quickly or feeling ignored, especially around pain management and phone responsiveness.
common
16 reviews mention this
Facility cleanliness stands out
Multiple reviewers emphasize a clean, organized building with rooms that feel well kept.
Many reviewers say the property is very clean and organized, with rooms that are neat and regularly cleaned. A few people also mention the building not having noticeable odors, which they contrasted with other facilities they toured. Several positive comments pair cleanliness with overall comfort and well-maintained spaces. A limited number of reviews mention cleanliness gaps or odor issues in parts of the facility, but these are outweighed by the recurring positive remarks.
caveat
7 reviews mention this
Dining gets mixed feedback
Food is a frequent point of both praise and criticism.
Some residents describe the food positively, saying meals are good or even excellent. Others mention improvements needed, including complaints that sandwiches lacked filling or that the overall food quality was poor. A few reviews tie dining to the broader experience of care, saying hunger or meal issues added stress during a stay. Because feedback on food varies, it appears to be an inconsistent part of the experience.
caveat
10 reviews mention this
Staffing and medication response concerns
A recurring concern is delays in getting help or pain medication.
Some reviews describe times when call buttons did not bring timely assistance or when phone calls went unanswered. Several reviewers also raise medication and pain-management concerns, including delayed doses and weekends without adequate coverage for managing orders. There are also complaints about being neglected or waits occurring even when families reported urgent needs. While many other reviewers praise responsiveness, these negative accounts suggest the experience can depend on timing and staffing levels.
common
2 reviews mention this
Private rooms and lower pricing
The option of private rooms is paired with pricing that is below county and state benchmarks.
Residents and visitors repeatedly mention private rooms as a meaningful perk. Pricing for the private category is presented as $2,500 to $3,000, with deltas showing it is below both county and state benchmarks. That cost advantage may be especially relevant for families comparing options after hospital discharge and planning short stays. Still, reviewers’ day-to-day comments vary, so pricing alone may not resolve concerns about care response and medication timing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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