Home Instead - Covina, CA

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Home Instead - Covina,  CA

Home Instead - Covina, CA

750 Terrado Plaza Suite 31, Covina, CA 91723

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
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Pricing

Home Instead in Covina, CA offers care services at competitive rates within the context of the local and state market. For semi-private accommodations, the monthly cost is $5,636, which significantly surpasses the average rates for both Los Angeles County ($3,349) and California as a whole ($3,333). Similarly, private room options are priced at $6,763, again higher than the county average of $4,197 and California's statewide figure of $3,939. These costs may reflect the quality of personalized care and services provided by Home Instead in Covina, catering to those seeking premium support in a nurturing environment.

Room TypeHome Instead - Covina, CALos Angeles CountyCalifornia
Semi-Private$5,636$3,349$3,333
Private$6,763$4,197$3,939

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    Overall Review

    Pros

    • pro Name removed provided prompt and attentive responses to inquiries.
    • pro She demonstrated genuine concern and compassion for the family's situation.
    • pro The cost estimate offered was reasonable and aligned with the family's needs.
    • pro The caregiver delivered good service during their initial week of care.
    • pro The advice given by Name removed was described as excellent and helpful.

    Cons

    • pro The caregiver was rude and unprofessional when asked to return for additional hours.
    • pro There was a lack of helpful suggestions or solutions provided for managing the loved one's difficult behavior.
    • pro The caregiver's attitude made the reviewer feel disrespected and frustrated during the scheduling process.
    • pro Overall, the experience with the caregiver left a negative impression due to their lack of compassion and support.

    Review

    In navigating the intricate landscape of caregiving services, one individual's experience can serve as a beacon for both commendable practices and shortcomings in client-provider relationships. A significant portion of this review centers on the initial interactions with a caregiver coordinator, referred to here as "Name removed," who exhibited an impressive level of professionalism and empathy. From the onset, she was quick to respond to inquiries and made it a priority to visit the reviewer’s mother at home shortly after the first point of contact. This proactive approach not only showcased her dedication but also laid a foundation of trust between her and the family seeking support.

    During her visit, Name removed provided insightful advice that clearly indicated her understanding of the complexities associated with caregiving situations. Her genuine concern for the family's circumstances was palpable—not just limited to offering solutions but extending into emotional support that is often crucial during such challenging times. The cost estimate shared was another positive aspect; it was reasonable and aligned perfectly with what had been previously discussed during their interaction. This transparency regarding pricing helped solidify confidence in her capabilities, illustrating a stark contrast between quality customer service and common frustrations experienced in similar scenarios.

    However, this positive experience appeared to diverge significantly when it came time for hands-on caregiving. When caregivers were assigned to assist during the week that the reviewer was out of town, they performed their duties adequately. Yet issues began to arise upon attempting to schedule further assistance after returning home. The difficulty encountered here is not uncommon; caregivers may sometimes feel overwhelmed or uncertain when faced with particularly challenging clients or circumstances.

    Unfortunately, instead of finding collaborative solutions or receiving guidance on managing care effectively—attributes one would expect from seasoned professionals—the reviewer encountered rudeness from those tasked with providing support. Such behavior can create an atmosphere fraught with tension and disappointment, especially at such vulnerable times when families rely deeply on compassionate care providers. Rather than addressing concerns constructively, these caregivers appeared dismissive towards requests for more hours and showed little willingness to engage in discussions about potential solutions tailored to meet both their comfort levels and the needs of the loved one.

    Feeling unsupported in this capacity led to feelings of unprofessionalism on behalf of the caregivers involved—a sentiment that resonates strongly among families navigating complex emotional landscapes while caring for aging relatives or individuals facing health challenges. The absence of proposed strategies or suggestions by these caregivers only compounded frustration at a time when innovative ideas might have alleviated some stress from both parties involved.

    All in all, this juxtaposition encapsulates the mixed emotions surrounding services rendered within home caregiving settings—from initial consultations characterized by warmth and understanding through subsequent interactions marred by perceived hostility and lack of professional engagement. It serves as a poignant reminder that while some aspects of caregiving can be handled with grace and compassion, comprehensive training within service provisions matters immensely; failure in this respect can lead not only to strained relationships but also affect outcomes essential for ensuring quality care for individuals needing support during pivotal moments in their lives.

    Description

    The Home Instead assisted living community is located in Covina, CA. Situated in a convenient area, the community offers easy access to various amenities and services. Residents can enjoy a peaceful and comfortable environment while having access to essential facilities nearby.

    For those who enjoy a good cup of coffee or a quick bite to eat, there are five cafes and three restaurants within close proximity to the community. This provides residents with opportunities to socialize, relax, and indulge in their favorite treats.

    Nature enthusiasts can benefit from the two parks located nearby. These green spaces offer a tranquil setting for outdoor activities like walking, exercising, or simply enjoying the fresh air. Residents can take advantage of these parks for leisurely strolls or picnics with family and friends.

    Healthcare needs are well-attended as there are 12 pharmacies available near the community. This ensures that residents have easy access to medications and other healthcare-related items whenever necessary. In addition, there are three physicians and two hospitals conveniently located nearby, providing residents with reliable medical care options.

    For those seeking spiritual fulfillment, there is a place of worship within close proximity to the community. This allows residents to practice their faith and participate in religious activities without having to travel far.

    Overall, the Home Instead assisted living community in Covina, CA offers its residents not only comfort and assistance but also convenient access to cafes, parks, pharmacies, medical professionals, restaurants, places of worship, and hospitals.

    Nearby Places of Interest

    This part of Covina, California offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. There are several pharmacies nearby, including CVS and Walgreens, as well as healthcare facilities such as hospitals and physician offices for easy access to medical care. In terms of dining options, there are popular cafes like Starbucks and Panera Bread, along with restaurants like In-N-Out Burger and Chick-Fil-A. For recreation, there are parks within a short driving distance, providing opportunities for outdoor activities. Additionally, there are transportation options available such as the Metro station in Monrovia and Pomona Station for easy travel around the area. Overall, this part of Covina offers a mix of conveniences that may make it a desirable location for senior living.

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (1 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3.1 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Starbucks (1.1 miles)
    • Panera Bread (2.8 miles)
    • Porto's Bakery & Cafe (3 miles)
    • The Donut Man (3.6 miles)
    • Starbucks (6 miles)
    • The Coffee Bean and Tea Leaf (6.4 miles)

    Hospitals

    • Rowland Convalescent Hospital (0.7 miles)
    • Kindred Hospital San Gabriel Valley (1.7 miles)
    • Casa Bonita (5.4 miles)
    • City Of Hope (5.6 miles)
    • Hope (5.6 miles)
    • Kaiser Permanente Baldwin Park Medical Center (5.8 miles)
    • Pomona Valley Hospital Medical Center (7.9 miles)

    Restaurants

    • In-N-Out Burger (1.2 miles)
    • In-N-Out Burger (1.5 miles)
    • Raging Waters (4.5 miles)
    • In-N-Out Burger (5.2 miles)
    • Chick-Fil-A (5.2 miles)
    • McDonald's (6.3 miles)
    • McDonald's (6.4 miles)

    Places of Worship

    • Real Life (3.1 miles)
    • Calvary Chapel Golden Springs (6.9 miles)
    • Charisma Life Church (8.2 miles)
    • First Evangelical Church Arcadia (8.4 miles)
    • Arcadia Chinese Baptist Church (8.9 miles)

    Physicians

    • Glendora Dentistry (3.3 miles)
    • Healthcare Partners (4.6 miles)
    • Foothill Dermatology Medical Center (4.8 miles)
    • Kaiser Permanente Diamond Bar Medical Offices (6.9 miles)
    • Chapparal Medical Group (8 miles)
    • Inland Neurosurgery Institute (8.2 miles)
    • The Robert & Beverly Lewis Family Cancer Care Center (8.2 miles)

    Parks

    • Creekside Park (4.2 miles)
    • Frank G. Bonelli Regional Park (4.2 miles)
    • Pantera Park (7.6 miles)
    • Arcadia County Park (9 miles)
    • Live Oak Park (9.2 miles)

    Theaters

    • AMC Puente Hills 20 (6.8 miles)
    • 0206 Amc Bar Santa Ani (9.8 miles)

    Transportation

    • Metro - Monrovia Station (7.3 miles)
    • Pomona Station (7.7 miles)

    Frequently Asked Questions

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