Willow Creek Healthcare Center

Save

  • Interior

    A bright and airy dining room with neatly arranged tables and chairs, decorated with plants.

  • Outdoors

    A hotel surrounded by trees with a parking lot in front.

  • Decor

    A cozy living room with a modern sofa set, a grand grandfather clock, and a contemporary coffee table.

  • Lobby

    A modern office reception area with elegant furnishings and decor.

  • Exercise Equipment

    A physical therapy room equipped with exercise machines and fitness balls.

  • Healthcare

    A well-lit hospital room featuring two patient beds, a large window, and comfortable furniture.

Willow Creek Healthcare Center

650 West Alluvial, Clovis, CA 93611

For more information about senior living options: (844) 490-3973

2.1 from 17 reviews
5 stars
2
4 stars
1
3 stars
3
2 stars
1
1 stars
10

Assisted Living Skilled Nursing Facility

Overall Review

Cons

  • pro The facility is severely short-staffed, leading to poor care for residents.
  • pro Many residents experience neglect, such as being left in soiled beds and missing medication.
  • pro Communication between staff and families is lacking, resulting in frustration and confusion about care.
  • pro Residents often wait excessively long for assistance with call lights or medications.
  • pro The overall cleanliness and maintenance of the facility is inadequate, with reports of dirty rooms and insects.
  • pro The quality of food provided to residents is consistently described as unappetizing.
  • pro There are frequent reports of physical mishandling or neglect that has led to injuries among residents.
  • pro Families express deep disappointment over the level of care, feeling their loved ones are not treated with respect or compassion.

Review

Willow Creek Healthcare Center, a facility that provides care for residents in need of skilled nursing and rehabilitation services, has received mixed reviews from family members and patients. While some praise the exceptional staff members who are caring, knowledgeable, and dedicated to their work, others express concerns about the lack of staffing and quality of care provided.

One recurring theme in the negative reviews is the issue of being severely short-staffed. Family members believe that the staff genuinely wants to provide better help to the residents but are hindered by the shortage of personnel. This deficiency has resulted in various problems for patients, such as delays in receiving medications and inadequate attention to their needs. Some individuals have even experienced serious health issues as a consequence, including falls resulting in broken bones, recurrent urinary tract infections leading to sepsis, and poor management of pain medication.

In addition to concerns about staffing levels, there have been complaints about neglecting small but essential matters that significantly impact patients' quality of life. One family member points out that their loved one's television remote consistently goes missing without resolution from staff. While this may seem trivial to some, when it is the only form of entertainment available for a resident who spends most of their days sitting idly, it becomes both frustrating and distressing.

Another troubling aspect mentioned by multiple reviewers is instances of neglectful and abusive behavior towards residents. These include accounts of patients being found in soiled beds for extended periods without proper hygiene care or assistance from staff. Photos documenting bruises caused by rough handling are cited as evidence of mistreatment. These experiences have led several individuals to strongly advise against placing loved ones at this facility due to concerns about their safety and well-being.

Despite these negative accounts, there are also positive reviews highlighting outstanding nursing staff members who demonstrate compassion and knowledge in caregiving. Despite facing challenges with medication distribution due to outsourced courier services not arriving on time or at all, these dedicated nurses strive to provide the best care they can to patients.

One family member describes a positive experience with the facility, praising the caring and compassionate treatment their grandmother received during her rehabilitation. The staff's understanding of the family's prior difficulties and their efforts to communicate regularly and keep them updated were greatly appreciated. The grandmother's condition improved significantly under their care, starting from being unable to bear weight to walking over 100 feet upon discharge.

While acknowledging that no skilled nursing facility is perfect, this reviewer highly recommends Willow Creek Healthcare Center based on their compassionate treatment, excellent care, and meaningful progress achieved by their loved one. They emphasize that choosing a long-term care facility can be challenging but assure potential residents and families that they will be well taken care of at Willow Creek Healthcare.

To summarize, reviews of Willow Creek Healthcare Center present a mixed picture of the facility. While some commend the exceptional staff members who provide compassionate care, others express concerns about severe understaffing, neglectful behavior towards residents, delays in medication administration, and inadequate attention to patients' needs. These issues have prompted warnings against placing loved ones in this facility. Nonetheless, there are instances where patients have experienced positive outcomes from their rehabilitation stays at Willow Creek Healthcare Center due to dedicated staff members who strive for excellence in caregiving.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fresno Yosemite International (5 miles away) Fresno Yosemite International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willow Creek Healthcare Center is an assisted living community located in Clovis, CA, offering a range of care services for seniors in need of skilled nursing care. Our facility is fully furnished and provides a comfortable and homely environment for our residents.

We understand the importance of staying connected and entertained, which is why we offer amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our dining room provides delicious meals that cater to special dietary restrictions, ensuring that our residents receive nutritious and tasty meals.

At Willow Creek Healthcare Center, we prioritize the wellbeing and mental health of our residents. Our staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure our residents' health needs are met.

To keep our residents engaged and active, we schedule daily activities to promote social interaction and stimulate mental cognition. Additionally, our location offers easy access to various amenities in the nearby area. There are six cafes, three parks, 18 pharmacies, 33 physicians' offices, 32 restaurants, three places of worship, one theater, and four hospitals in close proximity.

Our compassionate staff members provide move-in coordination services to make transitioning into our community seamless. We also arrange transportation for medical appointments so that our residents can easily access healthcare services when needed.

Overall, at Willow Creek Healthcare Center in Clovis, CA, we strive to create a supportive environment where seniors can receive personalized care while enjoying a fulfilling lifestyle with numerous amenities nearby for convenience and entertainment.

Nearby Places of Interest

Restaurants

  • Antonio's Mex-Express (0.4 miles)
  • Farmer Boys (0.4 miles)
  • McDonald's (0.6 miles)
  • In-N-Out Burger (1.5 miles)
  • Four Seasons Chinese Restaurant (1.5 miles)
  • McDonald's (1.6 miles)
  • Denny's (1.7 miles)

Parks

  • Railroad Park (0.4 miles)
  • Cottonwood Park & Dog Run (1.3 miles)
  • Woodward Park (2.7 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Save Mart Supermarkets (0.5 miles)
  • Pharmacy (1.5 miles)
  • Immediate Care Pharmacy (1.7 miles)
  • Cedar Pharmacy & Medical Supplies (1.7 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2 miles)

Hospitals

  • Sante Health Systems (0.7 miles)
  • Saint Agnes Medical Center (2.3 miles)
  • Kaiser Permanente Health Care (2.7 miles)
  • Kaiser Permanante (3 miles)

Physicians

  • Peachwood Pediatrics (0.7 miles)
  • Greg Copeland, DO (0.7 miles)
  • Fresno Dermatology Specialists (0.8 miles)
  • Community Medical Providers Medical Group (0.8 miles)
  • Peters and Kroeker, Obstetrics and Gynecology (0.9 miles)
  • Pathology Associates (1 miles)
  • California Rheumatology & Wellness (1.1 miles)

Places of Worship

  • New Harvest Church (0.8 miles)
  • St Paul Newman Center (2.6 miles)
  • First Baptist Church Of Clovis (2.8 miles)

Cafes

  • Kuppa Joy Coffee House (2 miles)
  • Collect Coffee Bar (2.2 miles)
  • Dutch Bros Coffee (2.4 miles)
  • Starbucks (2.5 miles)
  • Dutch Bros Coffee (2.9 miles)
  • Panera Bread (3.1 miles)

Theaters

  • Maya Cinemas Fresno 16 (2.2 miles)

Frequently Asked Questions

Where is Willow Creek Healthcare Center?
What photos are available for Willow Creek Healthcare Center in Clovis, California?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • assisted living for seniors on social securitySocial Security Benefits and Assisted Living: Navigating Options Across the U.S.

    Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.

  • aid and attendance vaAn Extensive Exploration of the VA Aid and Attendance Benefit

    The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.

  • senior move managementSenior Transition Services: Understanding Their Role, Cost, and Importance

    Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.