Mountain View Center
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715 West Baseline Road, Claremont, CA 91711
For more information about senior living options: (844) 490-3973
The caregivers are loving and very patient with all the residents there. They serve fresh healthy meals that were described as delicious. The administrator Laura is a blessing; she is very knowledgeable and has been very helpful. Mountain View Centers in Claremont has been doing a great job caring for loved ones. The living area is safe and secure, and the staff keep rooms clean and pleasant. The caretakers go out of their way to learn about each resident and move at each resident's own pace with care. The staff provide excellent care and are very patient with residents with unique needs.
A neighbor warned others to avoid Mountain View Centers, claiming it may cause the loss of a mother or father. A reviewer alleged the facility discriminates by age and will not admit patients with memory loss. A reviewer recounted an incident where a resident's face was crushed against bed rails and claimed staff/management did not respond adequately. A reviewer described the front desk receptionist as snippy and condescending. A reviewer argued the facility is ridiculously expensive and questioned where the money goes, implying inadequate staffing. A reviewer stated the staff were overworked and understaffed, leading to poor care.There are mixed but strongly voiced sentiments about Mountain View Centers in Claremont, reflecting the kind of mixture you often hear when families weigh highly personal decisions about dementia care. One neighbor's message cuts straight to a warning: "As a neighbor, they've lost multiple patients who roamed through our neighborhood and tried to enter our homes and garages. Please go elsewhere, they may lose your mother or father!" That stark caution underscores real fears about wandering residents and safety, and it invites readers to consider the facility with heightened scrutiny and care. The comment is a reminder that the realities of memory care can feel urgent and nerve-wracking for families who worry about what happens when a loved one is out of their sight.
Beyond that, the surrounding area is described in a different tone by another reviewer who isn't directly evaluating Mountain View Centers but is painting a picture of the neighborhood: North Mountain Ave is praised as a perfect venue for a breezy, early-evening hike, with broad and spacious trails, clear mountain views, and a family-friendly atmosphere that's suitable for adults and kids alike. It's suggested as a place where you can bring dogs, stay mindful of safety, and soak in the beauty of the region near Pomona. The tone here is cautionary about safety but also warm about the outdoor experience, hinting at the kind of environment in which a person might consider assisted living for a loved one - quiet, scenic, and safely navigable, yet still demanding respect for the daily realities of aging and health.
Turning to the core experience at Mountain View Centers, the picture that emerges from many families is one of strong dedication to dementia and memory care. A substantial portion of the reviews celebrate the care team as loving, patient, and attentive. Families describe residents who are well groomed and living in clean, neat rooms, with meals that are fresh, healthy, and often described as delicious. The staff are repeatedly praised for their communication - between caregivers, med techs, and the office manager - and for keeping families informed about residents' well-being and daily happenings. In particular, the administrator, Laura, is singled out as knowledgeable and helpful, a beacon for families navigating questions and concerns. The facility is portrayed as a safe and secure environment for memory care, with a clear emphasis on maintaining dignity, independence where possible, and thoughtful supervision.
Several reviewers highlight the breadth of in-house services that Mountain View Centers offers, which adds to the overall sense of convenience and continuity for residents. The care teams are described as patient and respectful of each resident's individual pace and needs, rather than applying a one-size-fits-all approach. Reviews consistently note that residents are engaged in meaningful activities - watching TV, playing games, and participating in group events in a large common room - while also enjoying outdoor spaces like a courtyard where they can enjoy pleasant California weather. The staff's cultural and linguistic sensitivity is noted, with mention of bilingual capabilities and a deep familiarity with each resident's routines and preferences. Families express relief at the ability to have doctors, dentists, nurse practitioners, hairdressers, and podiatrists available on-site, reducing the stress and logistical burden on families who would otherwise shuttle loved ones to multiple appointments.
Yet, no review collection would be complete with acknowledging a very serious critique alongside the praise. One notably negative account describes discrimination by age - an allegation that the facility would not admit patients with memory loss. The reviewer recounts distressing experiences from years past, including an instance where a resident's physical safety was compromised, and a caregiver was unable to respond promptly due to being overwhelmed or busy. The narrative attributes fault to management and ownership rather than the front-line caregivers, and it also characterizes the location as chronically expensive. A pointed memory of a receptionist who was described as curt reinforces the sense that the experience may have been less than ideal at that time. The reviewer also notes that this account is from years earlier, suggesting that conditions may have changed since then, especially given later testimonials that emphasize improvements and ongoing commitment to care.
In contrast, other reviewers emphasize that Mountain View Centers has, overall, a thoughtful approach to memory care that centers on patient dignity and safety. Several accounts laud the ongoing patience and kindness of the staff as they work with residents who have dementia, stressing that caregivers strive to keep residents as independent as possible while ensuring safety. Families repeatedly mention how the staff takes the time to learn each resident's unique needs, preferences, and languages, thereby creating a more personalized care experience. The facility's environment is described as bright, clean, and cozy, with attention to staying organized and open lines of communication, even through challenging periods such as the recent pandemic. There is also appreciation for the way the staff involve family in ongoing care decisions, a crucial factor for many when selecting a memory care provider.
The most complete and hopeful thread comes from families who describe Mountain View Centers as a place that genuinely feels like a home for their loved ones. One review describes how the facility has helped a long-time friend with dementia - someone who required careful handling and a steady, respectful routine - and praises the staff for moving beyond mere monitoring to real engagement and concern for well-being. Another account highlights how the care team has remained warm, attentive, and capable of coordinating with medical professionals in ways that simplify life for families and improve residents' quality of life. In such stories, the staff's dedication is not measured solely by incidents averted or routines kept but by the sense that residents are known as individuals and that their caregivers work to preserve dignity, comfort, and a sense of purpose.
Taken together, the collection of reviews paints a nuanced portrait of Mountain View Centers in Claremont. The facility is depicted as a memory-care environment with a strong focus on dementia-specific needs, where cleanliness, good meals, transparent communication, and a consistent, compassionate staff are frequently cited as strengths. The presence of in-house professionals and a broad range of services helps reduce caregiver burden and supports a more integrated approach to care. At the same time, one persistent caution remains: there have been serious concerns raised about safety, staffing pressures, and administrative handling in the past, with allegations of age discrimination and neglect. Those memories underscore the importance of carefully touring the campus, asking pointed questions about staffing ratios, safety protocols, and how incidents are addressed, and witnessing the atmosphere firsthand before making any decisions.
Overall, Mountain View Centers presents as a facility with meaningful strengths in memory-care delivery, particularly in terms of person-centered care, sustained communication, and on-site services that create a more seamless experience for residents and their families. The breadth of praise from many families - about patience, kindness, and the tangible care that goes into grooming, meals, and daily routines - demonstrates the potential for a compassionate home where a loved one can receive attentive support. Yet the contrasting accounts remind prospective clients to approach with diligence, to seek current tours and up-to-date information, and to weigh both the positive testimonies and historical concerns to determine if this is the right fit for their specific needs and circumstances.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mountain View Center in Claremont, CA is an assisted living community that offers a range of care services to meet the unique needs of each resident. With a focus on providing comfort and support, the center offers Hospice Agency, Memory Care, and Respite Care.
Residents at Mountain View Center can enjoy a variety of amenities designed to enhance their quality of life. Each room is fully furnished and equipped with cable or satellite TV and telephone services. The center also offers Wi-Fi/high-speed internet for residents to stay connected with their loved ones. There is a small library for those who enjoy reading, as well as outdoor spaces and gardens where residents can relax and enjoy the fresh air. The dining room serves restaurant-style meals, accommodating special dietary restrictions as needed.
The caring staff at Mountain View Center provides 24-hour supervision to ensure the safety and well-being of all residents. They offer assistance with daily activities such as bathing, dressing, and transfers. For those with diabetes, specialized diet plans are provided. Meal preparation and medication management services are also available.
The center prioritizes mental wellness by offering a variety of programs tailored to individuals with mild cognitive impairment or memory issues. Residents can participate in resident-run activities and scheduled daily activities to stay engaged and socialize with others.
In addition to these amenities and care services, Mountain View Center is conveniently located near various local amenities. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals provide easy access to essential resources.
Overall, the Mountain View Center in Claremont offers a comfortable and supportive environment for seniors in need of assisted living care. With its range of services and convenient location, it provides residents with everything they need for a fulfilling lifestyle while promoting their independence and overall well-being.
Mountain View Center is located at 715 West Baseline Road, Claremont, CA 91711 in Los Angeles County, California
The various features of Mountain View Center are specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, enhancing their quality of life and well-being. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity while receiving support for daily tasks they may struggle with due to cognitive decline. Medication management is crucial for ensuring adherence to prescribed regimens, which is vital for health stability. Meal preparation and service cater not only to nutritional needs but also help create familiar routines that can comfort residents. Activities of daily living assistance promotes independence whenever possible, fostering a sense of autonomy while ensuring safety. The 24-hour supervision provides peace of mind for families and ensures immediate assistance as required. Mental wellness programs and specialized memory care programming engage residents in meaningful activities that stimulate cognitive function and social interaction, addressing both emotional health and cognitive challenges effectively. Furthermore, targeted support for mild cognitive impairment helps bridge the gap between independence and assistance, facilitating a smoother transition into more specialized care if needed.
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