Mountain View Center in Claremont, CA
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715 West Baseline Road, Claremont, CA 91711
For more information about senior living options: (844) 490-3973
The caregivers are loving and very patient with all the residents. MVC serves fresh, healthy meals that residents find delicious. Administrator Laura is such a blessing; she is very knowledgeable and helpful. The staff provide excellent care and are very patient with the residents. The facility is spotless, and the rooms feel bright and cozy. Communication with family members is direct and timely, and staff are always willing to help.
One reviewer labeled Mountain View Centers a death trap and would give it zero stars. The facility was criticized for age discrimination, not accepting patients with memory loss. The management was described as inept and unable to maintain adequate staffing, leading to neglect. There were reports of severe understaffing, with 38 residents and only two overnight staff (sometimes one caregiver) on duty. The center was accused of being money-driven, admitting anyone for profit. There were accounts of injuries and neglect, including a femur fracture that was initially denied. The front desk receptionist was described as condescending, snippy, and unhelpful.Mountain View Center in Claremont is best suited for families seeking a memory-care–focused assisted living environment where dementia care is the core offering and a relatively intimate, hands-on staff approach is valued. The community emphasizes patient, individualized attention from caregivers who keep residents clean, groomed, and engaged, with in-house services that reduce the need for multiple external visits. This makes it a practical option for loved ones who need steady daily care and a home-like setting rather than a large, hospital-like campus. However, the facility’s governance and staffing history require clear-eyed consideration: those needing rock-solid overnight coverage, tight management accountability, or an impeccable safety record should weigh alternatives more heavily before committing.
On the positive side, the strongest asset is the frontline caregiving, staff described as loving, patient, and genuinely attentive to each resident’s pace and preferences. Families consistently report well-groomed residents, fresh, nutritious meals, and excellent, direct communication with caregivers, med techs, and office staff. The memory-care focus is evident in daily routines, social activities, and a generally calm, predictable environment. The sense of continuity is reinforced by in-house access to medical and wellness professionals, reducing the burden on families, along with language compatibility that helps residents feel understood and respected. In short, for many residents, Mountain View creates a reassuring, home-like atmosphere where personal connection matters.
Yet the most persistent red flags center on staffing levels and governance. Across multiple accounts, overnight coverage is described as insufficient, with families raising alarms about delayed responses and perceived neglect when staffing is stretched thin. There are emotionally charged memories of safety lapses and uncomfortable incidents, including injuries and insufficient follow-through on concerns. Some reviews allege antisocial or unsafe conditions, and others criticize ownership and management for difficulty in obtaining answers or a willingness to address problems promptly. The price point is another factor, several observers say Mountain View costs more than comparable options, and some feel the value does not consistently match the level of risk they perceive.
Those risk signals must be weighed against the care strengths. When staffing is adequate and leadership is responsive, Mountain View’s integrated approach, combining attentive caregiving with in-house specialists and a tightly managed memory-care program, can yield real stability for residents living with dementia. The ability to coordinate medical, dental, podiatry, and even hospice services on-site reduces fragmentation and supports consistent care. For families who prioritize a warm, smaller-community feel and a highly personalized approach to daily living, these elements can offset many concerns and create a reliable daily routine that preserves dignity and comfort.
Prospective families should demand concrete safeguards before enrollment. Request current day and overnight staffing ratios, and walk through a typical shift to observe how caregivers interact with residents with memory impairment. Seek access to incident reports and a clear, transparent process for escalating concerns. Speak with front-line staff about training, burnout, and retention, and verify the availability of the in-house medical team, including medication management practices. Schedule visits at different times to gauge consistency, and obtain references from families with similar needs. Finally, compare total cost to the level of individualized care and the reliability of governance; financial alignment with care quality remains a decisive factor.
Bottom line: Mountain View Center offers a compassionate, memory-focused environment with hands-on staff and robust in-house services that can be a strong fit for dementia care. However, the combination of staffing fragility and governance concerns means alternatives should be considered, especially for families who require unwavering overnight coverage, transparent leadership accountability, and an unblemished safety record. If a thorough, candid tour confirms dependable staffing and clear communication, Mountain View can be a very sound match. If not, explore other memory-care facilities or smaller board-and-care options that prioritize tighter supervision and a proven track record of safety.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mountain View Center in Claremont, CA is an assisted living community that offers a range of care services to meet the unique needs of each resident. With a focus on providing comfort and support, the center offers Hospice Agency, Memory Care, and Respite Care.
Residents at Mountain View Center can enjoy a variety of amenities designed to enhance their quality of life. Each room is fully furnished and equipped with cable or satellite TV and telephone services. The center also offers Wi-Fi/high-speed internet for residents to stay connected with their loved ones. There is a small library for those who enjoy reading, as well as outdoor spaces and gardens where residents can relax and enjoy the fresh air. The dining room serves restaurant-style meals, accommodating special dietary restrictions as needed.
The caring staff at Mountain View Center provides 24-hour supervision to ensure the safety and well-being of all residents. They offer assistance with daily activities such as bathing, dressing, and transfers. For those with diabetes, specialized diet plans are provided. Meal preparation and medication management services are also available.
The center prioritizes mental wellness by offering a variety of programs tailored to individuals with mild cognitive impairment or memory issues. Residents can participate in resident-run activities and scheduled daily activities to stay engaged and socialize with others.
In addition to these amenities and care services, Mountain View Center is conveniently located near various local amenities. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals provide easy access to essential resources.
Overall, the Mountain View Center in Claremont offers a comfortable and supportive environment for seniors in need of assisted living care. With its range of services and convenient location, it provides residents with everything they need for a fulfilling lifestyle while promoting their independence and overall well-being.
Mountain View Center is located at 715 West Baseline Road, Claremont, CA 91711 in Los Angeles County, California
The various features of Mountain View Center are specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, enhancing their quality of life and well-being. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity while receiving support for daily tasks they may struggle with due to cognitive decline. Medication management is crucial for ensuring adherence to prescribed regimens, which is vital for health stability. Meal preparation and service cater not only to nutritional needs but also help create familiar routines that can comfort residents. Activities of daily living assistance promotes independence whenever possible, fostering a sense of autonomy while ensuring safety. The 24-hour supervision provides peace of mind for families and ensures immediate assistance as required. Mental wellness programs and specialized memory care programming engage residents in meaningful activities that stimulate cognitive function and social interaction, addressing both emotional health and cognitive challenges effectively. Furthermore, targeted support for mild cognitive impairment helps bridge the gap between independence and assistance, facilitating a smoother transition into more specialized care if needed.
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