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Pacifica Senior Living Chino Hills

Pacifica Senior Living Chino Hills is an assisted living and memory care community in Chino Hills, CA.

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Pacifica Senior Living Chino Hills

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  • Interior

    A spacious hotel lobby with a reception desk, comfortable seating area, and elegant chandelier.
  • Outdoors

    A decorative garden fountain surrounded by trees and sunlight.
  • Decor

    A cozy bedroom featuring a well-decorated bed with pillows, bedside lamps on nightstands, and a framed artwork above the headboard.
  • Living Room

    A luxurious traditional fireplace with decorative pillars and a cozy ambiance.
  • Building

    A peaceful courtyard with a bench under a tree, surrounded by a building and paved walkway.
  • Architecture

    Front view of a building entrance with prominent signage and architectural details.
  • Bedroom

    Cozy bedroom scene with a bedside table, lamp, and a photo frame.
  • Trees

    A beautiful outdoor patio with comfortable furniture and lush trees.
  • Windows

    A cozy reading nook featuring a comfortable armchair, side table with a lamp, and a window view.
  • Dining

    An elegant dining room featuring a wooden table set with six chairs and decorative elements such as flowers and artwork.
  • Landscaping

    A scenic outdoor area with a tree-lined pathway flanked by benches and buildings.
  • Kitchen

    A modern and compact kitchen with white cabinets, a small dining table set for two, and stylish decor.
  • Lighting

    A spacious and elegantly designed dining area with wooden flooring and stylish furniture.
  • Garden

    A sunny outdoor patio area with seating and a large umbrella, surrounded by trees and gardens.

6500 Butterfield Ranch, Chino Hills, CA 91709

For more information about senior living options: (866) 208-4318

4.4 from 94 reviews
5 stars
67
4 stars
13
3 stars
3
2 stars
4
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2022

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Pacifica Senior Living Chino Hills Costs & Pricing

Pacifica Senior Living Chino Hills offers competitive pricing for its various room types compared to both San Bernardino County and the broader state of California. For instance, a studio at Pacifica is priced at $3,395, which is slightly below the county average of $3,455 and significantly more affordable than the state average of $4,145. In terms of semi-private accommodations, Pacifica's rate of $4,150 is higher than the county's average of $2,958 but remains lower than the statewide average of $3,333. Similarly, their one-bedroom apartments are offered at $4,395 - notably higher than both county ($3,548) and state averages ($4,340). Overall, while some rates exceed those in San Bernardino County, Pacifica Senior Living Chino Hills provides a valuable option within the regional context that balances quality care with reasonable costs.

Floor plansPacifica Senior Living Chino HillsSan Bernardino CountyCalifornia
Studio$3,395$3,455$4,145
Semi-Private$4,150$2,958$3,333
1 Bedroom$4,395$3,548$4,340

Overall Review of Pacifica Senior Living Chino Hills

common 35 reviews mention this

Staff care and responsiveness stand out

Residents and families consistently describe staff as caring and responsive to needs.

A common thread is how often residents and families mention supportive, kind staff—people who answer questions, follow through, and help residents feel comfortable. Several reviews highlight specific caregiver attentiveness and communication with family members, including medication support. Even where families had complaints, many still describe frontline caregivers as friendly and helpful.

differentiator 18 reviews mention this

Memory care support is a focus

Memory care programming and dementia support are repeatedly discussed by families.

Multiple reviews mention the memory care unit and connect the experience to dementia or Alzheimer’s needs. Families describe staff who understand medical conditions and transition issues, along with personalized care as needs change over time. At the same time, a smaller set of reviews raise serious concerns about care in memory care, including allegations of neglect and resulting hospital or rehab stays.

common 22 reviews mention this

Cleanliness and upkeep are praised

Many reviewers describe the facility as clean, neat, and well kept.

Cleanliness comes up again and again, with residents and families saying the building looks immaculate and stays maintained. Several reviews also mention a fresh, pleasant feel when visiting. This is contrasted in a few negative reviews that describe unclean conditions and issues like laundry piling up during visits.

caveat 12 reviews mention this

Dining is a mixed picture

Food quality and dining satisfaction vary across reviews.

Some reviews are positive about meals, describing food as very good, tasty, and sometimes improving with variety. Others report meals that were disappointing—such as food coming out cold or tasteless—and a few reviews go further with very negative experiences about meal quality. Several families still appreciate the idea of restaurant-style dining and meals being included, but dining is still a recurring point of disagreement.

  • A well-appointed dining room with elegant furnishings, featuring a fireplace and large table surrounded by chairs.
  • An elegant dining room featuring a wooden table set with six chairs and decorative elements such as flowers and artwork.
  • An elegant restaurant dining area with lavish decor and table settings.
common 16 reviews mention this

Activities help residents stay engaged

Reviews frequently mention activities and resident engagement.

Many families describe a busy calendar with community-sponsored activities, outings, and events that keep residents involved. Some reviews specifically mention resident participation and family involvement, including celebrations and social events. A smaller number of reviews, however, say there were limited activities or that residents were not engaged during the visit, which affected their impressions.

caveat 6 reviews mention this

Care and staffing concerns appear in some reviews

A few reviews raise serious concerns about staffing and safety.

While many others describe responsive care, several critical reviews allege problems like infections, neglect, falls, delayed responses, medication errors, and inadequate staffing. One reviewer also highlights concerns about care during an emergency power outage, and another describes not being able to get help promptly when visiting. These are significant negatives in the set, and they directly shape how some families view the community’s day-to-day reliability.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 94 resident community capacity 94 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ontario International (9 miles away) Ontario International (9 miles away)
  • John Wayne Orange Co (21 miles away) John Wayne Orange Co (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Walking wheelchair assistance Walking wheelchair assistance

Dining

  • Diabetes diet Diabetes diet
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Art classes Art classes
  • BBQs or picnics BBQs or picnics
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Holiday parties Holiday parties
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Religious services Religious services
  • Reminiscence programs Reminiscence programs
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Videos

Nearby Places of Interest

This part of Chino Hills, California offers a variety of amenities and services that cater to the needs of seniors looking to settle in a peaceful and convenient neighborhood. With several parks nearby such as Alterra Park, Deer Creek Park, and River Walk Park, residents can enjoy outdoor activities and leisurely walks in picturesque surroundings. Places of worship like BAPS Shri Swaminarayan Mandir and Crosspoint Church provide spiritual nourishment for those seeking religious connections. For transportation, Chino Airport is easily accessible, along with Ontario International Airport for long-distance travel. There are plenty of dining options including Jack In The Box, In-N-Out Burger, and Goodfellas Cafe for delicious meals close by. Additionally, pharmacies like CVS Pharmacy and Rite Aid offer quick access to medications and healthcare products. Residents can also find quality medical care at Clinica Medica Familiar and Citrus Valley Urgent Care in the vicinity. Overall, this area provides a comfortable and well-rounded living environment for seniors seeking a vibrant community with essential amenities within reach.

Parks

  • Alterra Park (2.6 miles)
  • Deer Creek Park (4.5 miles)
  • River Walk Park (5.2 miles)
  • Chino Hills Community Park (5.8 miles)
  • Ruben S Ayala Park (5.8 miles)
  • Eastvale Community Park (6 miles)
  • Ronald Reagan Park (6.2 miles)

Places of Worship

  • BAPS Shri Swaminarayan Mandir (3.6 miles)
  • Crosspoint Church (4.7 miles)
  • Calvary Chapel Golden Springs (10.3 miles)

Transportation

  • Chino Airport (CNO) (3.7 miles)
  • Ontario International Airport - Terminal 2 (9.7 miles)
  • Baggage Claim T2 (9.7 miles)
  • Ontario International Airport (ONT) (9.9 miles)
  • Ontario Int'L-Terminal 4 (10 miles)
  • Baggage Claim T4 (10 miles)

Restaurants

  • Jack In The Box (4.5 miles)
  • In-N-Out Burger (4.6 miles)
  • Noodle St (5.2 miles)
  • Del Taco (5.3 miles)
  • In-N-Out Burger (5.5 miles)
  • Goodfellas Cafe (5.8 miles)
  • Norco's Best Burgers (6.1 miles)

Pharmacies

  • CVS Pharmacy (4.5 miles)
  • Rite Aid (4.5 miles)
  • CVS Pharmacy (4.6 miles)
  • Super RX Pharmacy (5 miles)
  • CVS Pharmacy (5.3 miles)
  • CVS Pharmacy (5.8 miles)
  • Walgreens (6.4 miles)

Physicians

  • Clinica Medica Familiar (5.5 miles)
  • Dr Crum (5.9 miles)
  • Total Care Walk In Clinic (6 miles)
  • Citrus Valley Urgent Care (6.8 miles)
  • Dr Deguzman's Office (7 miles)
  • Tricounty Eye Institute (7.1 miles)
  • US Healthworks Medical Group (7.5 miles)

Cafes

  • Panera Bread (6 miles)
  • Dutch Bros Coffee (6.1 miles)
  • Omomo Tea Shoppe (6.9 miles)
  • Panera Bread (7 miles)
  • Starbucks (9.7 miles)
  • Starbucks (10.3 miles)
  • Starbucks (10.3 miles)

Theaters

  • Harkins Theatres Chino Hills 18 (7 miles)
  • Regal Yorba Linda & Imax (8.9 miles)

Hospitals

  • Vista Cove Care Center At Corona (7.8 miles)
  • Molina Medical Center (10.4 miles)

Frequently Asked Questions

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Does Pacifica Senior Living Chino Hills provide care for residents with dementia or Alzheimer's disease?
Does Pacifica Senior Living Chino Hills allow residents to have pets?
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Related Resources

  • do dementia patients sleep a lotWhy Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches

    Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.

  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

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