Fair Havens Guest Home

Pros

• The staff were amazing and accommodating.
• Haven Inn of Chico had a nice, somewhat renovated room with a new bedspread and a good selection of cable channels.
• For budget travelers, the price offers good value for what is received.
• The location is convenient, close to restaurants, bars, and local attractions like the race track and fairgrounds.

Cons

• They describe the property as filthy and unsafe to stay in.
• They report cockroaches and bedbugs throughout the room, including the bathroom.
• They say the walls, floors, baseboards, and surfaces are dirty and not cleaned.
• They recount a broken bathroom door and fixtures (e.g., shower handle coming off).
• They note missing or malfunctioning amenities (no microwave, no ice bucket, no coffee maker).
• They mention constant noise, lack of privacy, and disruptive guests or residents.
• They reference police activity at the location and even drug deals observed nearby.
• They accuse staff of dishonesty, including alleged refund refusals and misinformation about room availability.
• They describe strong odors, cigarette smoke, and dirty towels/linens.
• They state the room was infested with pests and not suitable for children or pets.
• They suggest the hotel should not operate and warn others to avoid.

Review

The collection of experiences at Haven Inn of Chico paints a single, very clear picture: for many travelers, this place is not just a disappointment, it is a serious health and safety concern. Across numerous reviews, guests describe rooms that feel dirty the moment you step inside, with pervasive filth that ranges from crusty residues on surfaces to filthy carpets and stained linens. Several writers recount ruined first impressions - walls that look dirty or graffiti-like, bathrooms with damaged fixtures, and a sense that housekeeping is minimal at best. One guest even recalls finding a room with hair on the tub and used soap, while another highlights crusty residue on the surface of a bed-side table. The refrain is consistent: it's not clean, not well maintained, and far below expectations for a place that charges money for a room.

Pest problems appear as a dominant theme. Cockroaches in the bathroom and on the floor are mentioned repeatedly, with some reviews calling the infestation "infested" or even "bedbugs everywhere." Several guests woke to find roaches crawling through the room, and one person specifically notes cockroaches in the shower while another reports bedbugs that made staying in the room impossible. The pest issues are not isolated incidents in a single unit but appear to affect multiple rooms in the property, contributing to a broader sense of unsanitary conditions and a lack of safe, livable space. The combination of pests, dirt, and lingering odors creates a strong impression that the property is not prepared for guests in any clean or comfortable way.

The physical condition of the rooms and the lack of basic amenities add to the sense of neglect. Damaged doors, such as a bathroom door that's bashed in, and fixtures that fail or come off easily - like a shower handle or a tub drain that doesn't work properly - are repeatedly noted. Several reviews mention the absence of essential conveniences: no microwave, no coffee maker, and only a minimal number of towels on the counter. An ice machine is described as producing only a few ice cubes per hour, and some guests comment on the absence of simple comforts like a functional TV, proper lighting, or a bottom fitted sheet on the bed. For travelers used to modest but reliable amenities, these gaps compound the discomfort of already compromised cleanliness and maintenance.

Safety and ambiance are a recurring concern. A number of guests explicitly state feeling unsafe or uneasy during their stay, with mentions of nearby police activity, loud neighbors, and a sense of casual disregard for guest privacy. Some reviewers recount witnessing or suspecting drug activity, domestic violence, or other troubling situations in or around the property. The general vibe - coupled with the pests and filth - leads many to conclude that Haven Inn of Chico is not a place to bring family or pets, and some decide to cut their stays short rather than endure another night. The combination of a perceived unsafe environment and consistently dirty conditions makes the place feel like a high-risk option for travelers.

The interactions with staff range from courteous and accommodating to accusatory and evasive, underscoring a split in customer service experiences. A few reviews note helpful front desk staff who offered refunds or worked with guests to change rooms, painting a slightly more favorable picture of the service side. Others describe confrontational or defensive management, with accusations that guests caused messes, long waits for complaints to be addressed, or even the perception of scams to squeeze extra money from guests. There are claims that management would deny refunds or to misrepresent room availability, and some guests describe distrustful or intrusive behavior from staff, including comments about personal space or boundaries. Overall, the service experience appears highly variable, with several guests feeling they were treated poorly or unfairly.

Despite the overwhelmingly negative sentiment, a few reviewers offer a counterweight of relative optimism about value and occasional positive details. A small number of guests defend the price point, suggesting that for a very low rate you should not expect a luxury experience and that cheaper options will inevitably come with compromises. One reader describes Haven Inn of Chico as "a cheap option" and a "step back in time" that still provides basic needs like water pressure and air conditioning, while another notes a room that seemed recently renovated, with a newer bed spread and a decent selection of cable channels. A different take acknowledges the price as the driving factor and asserts that with reasonable expectations, the place can serve as a short-term sleep option. Yet these positive notes are sporadic and far from the prevailing consensus of dissatisfaction.

In the end, the overall tone from these reviews is one of caution and strong warning. The majority of guests describe unclean rooms, persistent pest problems, broken or missing amenities, and safety concerns that together create an experience far from acceptable for most travelers. There are isolated mentions of helpful staff or unexpectedly low prices, but they do not outweigh the repeated complaints about cleanliness, maintenance, and safety. For anyone considering a stay in Chico, these reviews suggest that there are better, more reliable options available, especially if comfort, cleanliness, and peace of mind are priorities. If you do choose to stay here, brace for a basic, budget-rate experience and plan for potential issues that may require proactive patience and a practical approach to refunds or room changes.

This part of Chico, California, offers a diverse range of amenities and services that cater to the needs of seniors. With several physicians' offices and medical groups nearby, residents have easy access to healthcare services. There are also numerous pharmacies in close proximity for convenience in filling prescriptions. For those looking to maintain an active social life, there are opportunities to dine out at various restaurants or enjoy a cup of coffee at nearby cafes. Additionally, there are places of worship for spiritual nourishment and a theater for entertainment. The presence of car rental services and taxi options make transportation convenient for seniors who may not drive themselves. With hospitals and medical centers nearby, residents can feel confident in accessing healthcare when needed. Overall, this area provides a well-rounded environment with essential amenities for senior living.

Physicians

• Physician's Plan Weight Management (0.2 miles)
• Chico Pediatric Medical Group (0.5 miles)
• Aegis Medical Systems (0.6 miles)
• Kimura Carolyn A MD Butte County Psychiatric Health (0.6 miles)
• Maxine C Leclerc (0.6 miles)
• CKDerm (0.6 miles)
• Dr Jacqueline Losi (0.6 miles)

Restaurants

• McDonald's (0.2 miles)
• Taco Bell (0.3 miles)
• Parks Ice Machine (0.3 miles)
• Chico Taproom (0.5 miles)
• MOD Pizza (0.5 miles)
• Carl's Jr. (0.5 miles)
• The Pour House (0.5 miles)

Pharmacies

• Longs Drugs (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Save Mart Supermarkets (0.6 miles)
• Rite Aid (0.7 miles)
• Chico Pharmacy (0.7 miles)

Places of Worship

• Our Divine Savior Catholic Church (0.4 miles)
• Congregational Church, UCC (1.6 miles)

Theaters

• Tinseltown (0.4 miles)

Hospitals

• Holiday Retirement (0.5 miles)
• Department of Behavioral Health (0.6 miles)
• Kremer Kevin D DDS (0.6 miles)
• Fountain Medical Plaza (0.7 miles)
• Enloe Medical Center (0.7 miles)
• Enloe Children's Health Center (0.7 miles)
• Chico Care Center (0.8 miles)

Cafes

• Java Detour Chico 2 (0.5 miles)
• Dutch Bros Coffee (0.6 miles)
• Starbucks (1 miles)
• Dutch Bros Coffee (1.2 miles)

Transportation

• Enterprise Rent-A-Car (0.6 miles)
• Enterprise Rent-A-Car (0.7 miles)
• Taxi Dave (1 miles)