Immaculate Heart Of Devonshire
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20128 Devonshire Avenue, Chatsworth, CA 91311
For more information about senior living options: (844) 490-3973
Immaculate Heart of Devonshire offers competitive pricing for its care services, providing an attractive option within both Ventura County and the broader California market. For a semi-private room, residents can expect to pay $2,500 per month, which is significantly lower than the county average of $3,438 and also undercuts the state average of $3,333. Similarly, the cost for a private room stands at $3,500, again more affordable than Ventura County's average of $4,082 and California's state average of $3,939. This positioning not only reflects Immaculate Heart's commitment to accessible care but also highlights its dedication to ensuring that residents receive quality living environments without the financial burden often associated with senior housing options.
| Floor plans | Immaculate Heart Of Devonshire | Ventura County | California |
|---|---|---|---|
| Semi-Private | $2,500 | $3,438 | $3,333 |
| Private | $3,500 | $4,082 | $3,939 |
The staff at Brookdale Chatsworth is professional, kind, and compassionate. Residents are treated with respect, and the staff goes above and beyond to ensure they feel valued and cared for. There are wonderful residents and employees. The facility maintains cleanliness throughout, with spotless common areas, living spaces, and dining room. The resident rooms are spacious and bright, contributing to a home-like atmosphere. Chef Nathan and the dining staff ensure residents enjoy their dining experience. Communication with staff is excellent; front desk personnel greet residents by name and are responsive. The atmosphere is bright and welcoming, with abundant activities and outings for residents. Administrators like Helen are kind and supportive, contributing to a positive environment.
They fuddled the numbers, charging for a single room while claiming they were giving a double room at the double-room rate. The accounting person almost never replied to emails, and the facility repeatedly overcharged. They wouldn't lower rates when mom couldn't arrive on the signing day, yet billed full fare for three months. Promised credits never materialized, and the head of the facility was rude. The wifi was out for over a month, yet residents were still charged. The food quality declined to the point of being inedible or frequently unavailable, with dining services shown as inconsistent. Care and overall quality declined while fees rose, with slow response times and issues like a resident not being checked on for four days.Brookdale Chatsworth presents itself as a senior living community with many strengths on the ground level - friendly residents, caring staff, and a generally welcoming environment - but the experiences shared by families and visitors reveal a strikingly wide range of quality, especially when it comes to financial dealings, management responsiveness, and even basic upkeep. Several reviewers started with praise for the care provided by nurses and caregivers, noting that the frontline team often treated residents with kindness and patience. Yet beneath that warmth, a recurring thread runs through many accounts: inconsistent administration, disputed charges, and a pattern of communication gaps that make it easy for families to feel blindsided by the financials and policies of the facility.
A particularly persistent and troubling theme concerns the billing and contract process. One family describes requesting a shared room and alleges that the staff, specifically in the sales or accounting arena, manipulated numbers - telling them they would receive a single-room rate for what was a double occupancy, and then charging the higher single-room rate anyway. The complaint goes beyond a one-off error: the same reviewer reports that the accounting department almost never replied to emails and that they were repeatedly overcharged. The issue extended to not adjusting rates when a loved one could not arrive on the signing day, with full fares charged for months. Promised credits were never honored, and even the head of the facility was described as rude, compounding the sense of an uncaring experience. In another note, wifi outages lasting over a month were billed as if nothing was wrong, adding to the impression that essential services were being metered and charged without regard to actual service delivery. Taken together, these stories encourage prospective residents to insist on written contracts, explicit room classifications, and timely, documented responses to all billing questions.
There's also a cautionary thread about what happens when a resident's needs are not immediately visible or when circumstances change. One reviewer suggested that if there is an active, highly dependent person in the family, the facility might still be workable, but only if everything is carefully documented and clearly agreed upon in writing. The sentiment is not an outright condemnation of Brookdale Chatsworth as a place to live, but it is a strong warning that accuracy, transparency, and proactive communication are not guaranteed and require vigilant oversight from families.
Beyond billing and management dynamics, the reviews paint a picture of a community with real moments of satisfaction and loss. Several accounts highlight how the staff can be exemplary - compassionate, responsive, and deeply involved in residents' daily lives. For example, reviewers mention administrators and dining leaders who are well-regarded by residents and their families. Specific names appear repeatedly in positive contexts: Helen, described as the best of several administrators over time; Cheriz, the head coordinator who would listen and take action when concerns arose; Rose, April, and Brenda at the front desk who remembered residents by name and offered assistance; Nathan, the director of dining services, who would personally check on special diets and ensure residents received the correct meals. One resident specifically notes enjoying conversations with staff and the sense that the staff "goes above and beyond" to ensure people feel valued. There are even anecdotes about special touches - an in-house birthday party for a centenarian, a digital bowling tournament among residents and staff, and a general feeling of a community that is, at its core, caring.
The living environment itself is described in mixed terms. On the positive side, reviewers repeatedly mention clean common areas, spacious rooms, and bright, welcoming spaces that maximize natural light. Residents speak highly of the overall atmosphere, including the sense of belonging fostered by daily activities, outings, and social events. A few accounts describe the rooms as unusually large for the type of facility, with balconies that offer a home-like feel. The staff's effort to tailor experiences to individual residents, along with a variety of activities - from arts and crafts to exercise classes and social events - contributes to a sense of community and purpose for many residents.
There are, however, significant counterpoints to that positive portrayal. Several reviewers chronicle declines in food quality and consistency, with complaints about meals being average or worse and, in some cases, inedible. One update specifically singles out Brookdale Chatsworth's food as "inedible," noting that even when meals are decent, supplies run out, and the kitchen's responsiveness can be lacking. Complaints extend to maintenance and infrastructure: one reviewer mentions ongoing building upgrades (new carpeting and a new roof) alongside comments about slow or inconsistent maintenance responses. In parallel, there are stories of inadequate or inconsistent staffing levels that lead to delays in basic requests - one reviewer rated their experience as zero stars due to slow response times for daily needs, such as cleaning floors or providing warm meals, and noted repeated failures to follow published menus. There is even a cautionary tale of a resident who did not receive timely medical attention during a serious illness, underscoring fears about healthcare responsiveness.
The spectrum of sentiment also reflects changes over time at the Chatsworth location. Some reviewers who visited or moved in recently describe a largely positive community, praising the staff, residents, and the environment, and expressing optimism about improvements being made. Others, however, reflect with disappointment on a decade or more of management turnover and variable care quality, suggesting that the facility's ability to consistently deliver high-quality care and communication has not always kept pace with resident needs or expectations. A recurring line of advice is to temper expectations about Brookdale's overall capacity for care, recognizing that individual experiences are heavily colored by management leadership at any given time, the specific staff on duty, and how well the contract and services align with a resident's lifestyle and health requirements.
For anyone considering Brookdale Chatsworth, the collection of reviews points to a practical, if sobering, takeaway: ask for every detail in writing, review the contract line by line, and insist on transparent, timely responses to all billing questions. Engage with multiple staff members, not just sales or a single point of contact, and verify what services are included in each rate, what qualifies as a "credit," under what conditions rates can be lowered or kept stable, and how non-attendance by a family member on the contract signing day affects pricing. It's also wise to observe and assess how management responds to concerns in real time - whether issues are acknowledged promptly, whether steps are taken to correct mistakes, and whether residents' physical needs and medical support are being managed with appropriate urgency.
Despite the concerns raised, the experiences at Brookdale Chatsworth are not uniformly negative. Several reviews attest to a welcoming, engaged community where residents feel valued, staff are described as caring and dedicated, and there is a sense of belonging and social connection. The facility's strengths - cleanliness, spacious living areas, and a culture of activities and engagement - are repeatedly cited as attractive features. Prospective families are encouraged to visit, talk with current residents and staff, and observe the environment at different times of day to get a true sense of how well the community can balance warmth and professional care, the quality of meals, the consistency of management, and the reliability of essential services. In short, Brookdale Chatsworth appears to be a complex blend of nurturing care and administrative friction, with outcomes that depend heavily on contracts, leadership, and the day-to-day responsiveness of the team.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (13 miles away) Los Angeles International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Immaculate Heart Of Devonshire is an assisted living community located in Chatsworth, CA. Our community offers both board and care home and day program options to cater to the diverse needs of our residents.
We provide a range of amenities to ensure our residents' comfort and convenience. There are various activities available on-site to keep our residents engaged and entertained. Cable or satellite TV is provided in each room for their entertainment. Our dining room offers delicious meals prepared by our skilled chefs. The entire facility is fully furnished, creating a cozy and welcoming environment for our residents. We also have a beautiful garden and outdoor common areas where residents can enjoy the fresh air and socialize with others.
To make life easier for our residents, we offer housekeeping services and move-in coordination. Our indoor common areas provide spaces for relaxation, recreation, and socialization. We strive to ensure that all our facilities are wheelchair accessible, including showers.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with healthcare providers to ensure that our residents receive the best possible care. We offer diabetes care and special dietary restrictions to accommodate specific health needs. Medication management is also provided to ensure that medications are taken as prescribed. Transportation arrangements for medical purposes and doctors' appointments are available.
Our dining options include kosher meals, special dietary restrictions, vegetarian meals, ensuring that our residents have access to food that meets their preferences or requirements.
At Immaculate Heart Of Devonshire, we believe in providing a vibrant lifestyle for our residents by organizing various activities on-site as well as community-sponsored activities. Daily scheduled activities aim to keep our residents engaged socially and mentally.
Our community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals which are easily accessible to enhance the quality of life of our residents.
Overall, at Immaculate Heart Of Devonshire, we strive to provide exceptional care and a comfortable living environment for our residents, ensuring that their individual needs and preferences are met.
This part of Chatsworth, California offers a convenient and bustling neighborhood with easy access to various amenities. There are several cafes, pharmacies, restaurants, theaters, parks, hospitals, physicians offices, and transportation options within a manageable distance. The area also provides opportunities for leisurely activities such as visiting nearby parks or catching a movie at the AMC Porter Ranch 9 theater. Additionally, there are places of worship located in the vicinity for spiritual needs. Overall, this neighborhood presents a diverse range of services and facilities that may cater well to individuals seeking a vibrant community for senior living.
Immaculate Heart of Devonshire offers competitive pricing for its care services, providing an attractive option within both Ventura County and the broader California market. For a semi-private room, residents can expect to pay $2,500 per month, which is significantly lower than the county average of $3,438 and also undercuts the state average of $3,333. Similarly, the cost for a private room stands at $3,500, again more affordable than Ventura County's average of $4,082 and California's state average of $3,939. This positioning not only reflects Immaculate Heart's commitment to accessible care but also highlights its dedication to ensuring that residents receive quality living environments without the financial burden often associated with senior housing options.
Immaculate Heart Of Devonshire is located at 20128 Devonshire Avenue, Chatsworth, CA 91311 in Ventura County, California
Yes, Immaculate Heart Of Devonshire allows both dogs and cats.
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