4501 Upland Point Drive, Bakersfield, CA 93306
To contact a resident: (661) 447-4800
For more information about senior living options: (866) 208-4318
The Pointe At Summit Hills Costs & Pricing
The Pointe At Summit Hills offers a range of accommodation options at competitive price points that reflect its premium service and amenities. For a studio, residents can expect to pay $4,295 monthly, which is notably higher than the Kern County average of $3,509, yet slightly above the California state average of $4,145. One-bedroom units are priced at $4,995, again surpassing both local and state averages. The semi-private rooms also share this pricing structure at $4,995, highlighting a consistent value proposition for those seeking companionship or cost-sharing arrangements. Finally, two-bedroom accommodations are available for $5,895 per month, placing them above the averages for Kern County and California but likely reflecting additional space and privacy. Overall, The Pointe At Summit Hills positions itself as an attractive option for those who prioritize quality living experiences in a desirable community setting.
| Floor plans | The Pointe At Summit Hills | Kern County | California |
|---|---|---|---|
| Studio | $4,295 | $3,509 | $4,145 |
| 1 Bedroom | $4,995 | $3,873 | $4,340 |
| Semi-Private | $4,995 | $2,887 | $3,333 |
| 2 Bedrooms | $5,895 | $5,341 | $5,270 |
Overall Review of The Pointe At Summit Hills
Pros
The staff are kind, loving, and attentive to all residents.- The Pointe at Summit Hills is welcoming and feels like home to residents and families.
- Administration and leadership are compassionate and responsive.
- There are abundant, varied activities and programs that keep residents engaged.
- The facility is beautiful, clean, and well-maintained.
- The staff know residents by name and build personal connections.
Cons
The reviewer found the services to be very expensive.- The reviewer found some staff, particularly the administrator, rude and abrasive.
- The reviewer described the facility as short-staffed, with food often delivered cold.
- The reviewer criticized the foodservice department, citing poor quality and limited selection, frequent shortages, and marginal service.
- One reviewer stated that the Point is the worst by far among retirement facilities.
Review
The Pointe at Summit Hills is best suited for families seeking a warm, home-like atmosphere in Bakersfield where residents are cherished and daily life feels personally guided. This community shines for older adults who want a lively, engaging social calendar, on-site conveniences, and staff who know residents by name. It is especially well-matched for those considering a transition into assisted living with memory-care options nearby, where continuity of care and a sense of belonging can be maintained as needs evolve.
Those weighing alternatives should be aware of several caveats. While the community earns high marks for kindness and a welcoming culture, some reviewers flag cost as a major consideration, and a few instances of staff friction or abrasive behavior have been noted, though often these concerns appear tied to staffing fluctuations or leadership transitions that have since been addressed. Dining quality and consistency also surface as potential concerns for some families, even as others praise the menu and regular meal service. Prospective residents who prioritize budget predictability, consistent administration, or gourmet dining experiences may want to compare with other nearby options before committing.
On balance, the strongest selling points here are the genuine warmth of the staff, the depth of daily engagement, and the practical conveniences that support independent living within a structured, supervised setting. The community emphasizes personal connections; staff members go out of their way to learn residents’ preferences, and residents report feeling seen and cared for. The on-site amenities, hair salon, theater, crafts, activity rooms, and frequent group outings, create a robust social ecosystem that can reduce isolation and keep residents actively involved. The fixed-price option is another practical advantage, helping families forecast costs as care needs evolve, which can be a significant relief against unpredictable bills in aging care.
Care quality at The Pointe appears to rise with stable leadership and an attentive wellness team. Families repeatedly credit Perla, the administrator, and Kayla, the wellness director, with smoothing rough patches and improving day-to-day operations. The front desk team, especially Monica, is singled out for dependable help with questions and coordination. The care team is described as capable of assisting with showers, transportation to meals, and regular check-ins, while the memory-care orientation and staff experience in that space provide reassurance for families prioritizing cognitive support. When the environment is well-staffed and well-led, the atmosphere becomes notably cohesive, with residents and staff sharing moments of familiarity that feel less institutional and more like a well-run home.
Where the model shows strains, it is most often linked to cost, staffing levels, and occasional service hiccups, particularly around meal service. Some residents have found the dining experience inconsistent or meals arriving cold, and there are legitimate concerns about short-staffed shifts that can affect response times. However, several positive threads run counter to these concerns: the facility’s fresh, well-kept appearance; the breadth of activities and social events; convenient on-site services (broad amenities, in-room assistance, and transportation for appointments and events); and the sense that leadership attention has translated into steadier operations. For families evaluating this community, the question becomes whether the long-term value, an engaged community with strong personal connections and evolving care options, outweighs the episodic service gaps.
In concrete terms, families should press for clarity on pricing inclusions, confirm memory-care readiness, and request current staffing patterns before making a commitment. It is prudent to observe meals and service during a real mealtime, speak with multiple residents about their day-to-day experiences, and confirm how activities align with a loved one’s interests. Tour while observing staff interactions across shifts to gauge consistency and responsiveness. If the goal is a bright, sociable setting with ample programs and a genuine sense of belonging, or if continuity of care from independent living toward memory care matters, The Pointe at Summit Hills stands out as a strong, practical choice. If cost containment, peak dining quality, or rock-solid daily consistency from a single administrator are paramount, alternatives deserve serious consideration.
102 resident community capacity
1-bedroom apartments
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor patio
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Meadows (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Bible study group
Concierge services
Cooking classes
Educational speakers / life long learning
Jewish services
Planned day trips
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